2020 CHEVROLET TRAVERSE — Problems, Recalls & Safety Data
5/5
Safety Rating
255
Owner Complaints
8
Recalls
27
Service Bulletins
0
Investigations
Overview of the 2020 CHEVROLET TRAVERSE
The 2020 CHEVROLET TRAVERSE has received a total of 255 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). It earned an overall safety rating of 5 out of 5 stars in NHTSA's New Car Assessment Program crash tests. There have been 16 recall campaigns affecting this vehicle, covering issues with AIR BAGS:SIDE/WINDOW:CURTAIN, POWER TRAIN:AUTOMATIC TRANSMISSION, TIRES. 27 technical service bulletins have been issued by General Motors, LLC for this model year. The most commonly reported problems involve the Engine (55 complaints), Unknown Or Other (39 complaints), and Power Train (32 complaints).
Recalls for the 2020 CHEVROLET TRAVERSE
NHTSA has recorded 16 recalls for the 2020 CHEVROLET TRAVERSE, potentially affecting up to 282,378 vehicles.
Recall 22V210000 — AIR BAGS:SIDE/WINDOW:CURTAIN
| 89 vehicles affected
Defect: General Motors, LLC (GM) is recalling certain 2020-2022 Chevrolet Traverse and 2021-2022 Buick Enclave vehicles. The harness connector to the left or right side roof rail air bag may have incompatible electrical terminals, which could prevent the air bags from deploying in a crash.
Consequence: Roof rail air bags that do not deploy as intended increase the risk of injury in a crash.
Remedy: Dealers will replace the harness connector to the roof rail air bags, free of charge. Owner notification letters were mailed on April 29, 2022. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number...
View full details →Recall 21V817000 — POWER TRAIN:AUTOMATIC TRANSMISSION
| 639 vehicles affected
Defect: Braun Corporation (Braun) is recalling certain 2020-2021 Chevrolet Traverse wheelchair accessible vehicles with Power In-floor Ramp conversion. The screw and clip that hold the inner wheel-well plastic shroud in place may chafe against the transmission case, possibly resulting in a transmission fluid leak.
Consequence: A transmission fluid leak can cause a loss of drive power, increasing the risk of a crash. In addition, a leak in the presence of an ignition source increases the risk of a fire.
Remedy: Dealers will replace the screw and clip, and inspect for signs of contact with the transmission, free of charge. Owner notification letters were mailed November 29, 2021. Owners may contact Braun customer service at 1-800-488-0359.
View full details →Recall 21V115000 — TIRES
| 33,838 vehicles affected
Defect: General Motors LLC (GM) is recalling certain 2020 Buick Enclave, Cadillac XT4, XT5, Escalade, Escalade ESV, Chevrolet Suburban, Tahoe, Traverse, GMC Yukon, Yukon XL, 2018-2021 Chevrolet Express, GMC Savana, 2019-2020 Chevrolet Blazer, Silverado 1500, GMC Acadia, Sierra 1500, and certain Continental tires sold to the aftermarket for various model year 2018-2021 vehicles. The affected tires were cured for too long...
Consequence: Over cured tires may develop a break in the sidewall resulting in sudden air loss or a belt edge separation which could lead to a tread/belt loss. Either condition can cause a loss of vehicle control, increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will inspect the tires, replacing them as necessary, free of charge. The recall began March 22, 2021. Owners may contact GMC customer service at 1-888-988-7267, Buick customer service at 1-866-608-8080, Chevrolet customer service at...
View full details →Recall 21V115000 — TIRES
| 33,838 vehicles affected
Defect: General Motors LLC (GM) is recalling certain 2020 Buick Enclave, Cadillac XT4, XT5, Escalade, Escalade ESV, Chevrolet Suburban, Tahoe, Traverse, GMC Yukon, Yukon XL, 2018-2021 Chevrolet Express, GMC Savana, 2019-2020 Chevrolet Blazer, Silverado 1500, GMC Acadia, Sierra 1500, and certain Continental tires sold to the aftermarket for various model year 2018-2021 vehicles. The affected tires were cured for too long...
Consequence: Over cured tires may develop a break in the sidewall resulting in sudden air loss or a belt edge separation which could lead to a tread/belt loss. Either condition can cause a loss of vehicle control, increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will inspect the tires, replacing them as necessary, free of charge. The recall began March 22, 2021. Owners may contact GMC customer service at 1-888-988-7267, Buick customer service at 1-866-608-8080, Chevrolet customer service at...
View full details →Recall 20V684000 — TIRES
| 7,516 vehicles affected
Defect: General Motors LLC (GM) is recalling certain 2020 Buick Enclave, Cadillac XT5, GMC Acadia and Chevrolet Traverse vehicles and 2020-2021 Chevrolet Silverado 1500, GMC Sierra 1500 vehicles. The vehicles may have been manufactured with Continental tires that were overcured.
Consequence: Overcured tires may experience a carcass break in the sidewall resulting in a sudden air loss or could develop a belt edge separation which could lead to partial or full tread/belt loss. Either condition increases the risk of a crash.
Remedy: GM will notify owners, and dealers will inspect vehicles and replace tires that have DOT number and production mold number combinations identified by Continental, free of charge. The recall began December 17, 2020. Owners may contact GMC customer service at...
View full details →Recall 20V668000 — POWER TRAIN:AUTOMATIC TRANSMISSION
| 194,105 vehicles affected
Defect: General Motors LLC (GM) is recalling certain 2018-2019 Chevrolet Cruze and Buick LaCrosse, 2018-2020 Chevrolet Equinox, Chevrolet Traverse and GMC Terrain, 2018 Chevrolet Malibu, 2019-2020 Buick Encore, Buick Enclave, Cadillac XT4, Chevrolet Blazer and GMC Acadia, and 2020 Cadillac XT6 vehicles. The start/stop accumulator endcap may have missing bolts.
Consequence: Missing bolts on the start-stop accumulator endcap could result in a transmission oil leak and may progress to a loss of propulsion, increasing the risk of a crash. A transmission fluid leak in the presence of an ignition source may increase the risk of fire.
Remedy: GM will notify owners, and dealers will inspect the start-stop transmission accumulator and replace it if any bolts are missing, free of charge. The recall began December 15, 2020. Owners may contact GMC customer service at 1-888-988-7267, Buick Customer service...
View full details →Recall 20V639000 — FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
| 2,781 vehicles affected
Defect: General Motors LLC (GM) is recalling certain 2020 Buick Enclave, Cadillac XT5, Cadillac XT6, Chevrolet Traverse, and GMC Acadia vehicles. The fuel pump's jet nozzle may have a plastic burr remaining from the manufacturing process, possibly causing a blocked nozzle and an insufficient fuel supply to the engine.
Consequence: Insufficient fuel supply can result in an engine stall without warning, increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will replace the fuel pump module. The recall began November 16, 2020. Owners may contact GMC customer service at 1-888-988-7267, Buick Customer service at 1-866-608-8080, Chevrolet customer service at 1-800-222-1020 or Cadillac customer service...
View full details →Recall 20V446000 — AIR BAGS:SIDE/WINDOW:CURTAIN:INFLATOR
| 769 vehicles affected
Defect: General Motors, LLC. (GM) is recalling certain 2020 Buick Enclave, Cadillac XT5 and XT6, Chevrolet Blazer, Silverado 1500, 2500 and 3500 and Traverse and GMC Acadia and Sierra 1500, 2500 and 3500 vehicles. The diffuser component of the Roof-Rail Air Bag (RRAB) inflator may not have been properly crimped to the inflator and could separate from the inflator during air...
Consequence: If the diffuser separates from the inflator during deployment, RRAB performance may be degraded, increasing the risk of injury in a crash.
Remedy: GM will notify owners, and dealers will replace the suspect RRAB modules, free of charge. The recall began September 3, 2020. Owners may contact Chevrolet customer service at 1-800-630-2438, Cadillac customer service at 1-800-333-4223, or Buick customer service at 1-800-521-7300....
View full details →Recall 20V446000 — AIR BAGS:SIDE/WINDOW:CURTAIN:INFLATOR
| 769 vehicles affected
Defect: General Motors, LLC. (GM) is recalling certain 2020 Buick Enclave, Cadillac XT5 and XT6, Chevrolet Blazer, Silverado 1500, 2500 and 3500 and Traverse and GMC Acadia and Sierra 1500, 2500 and 3500 vehicles. The diffuser component of the Roof-Rail Air Bag (RRAB) inflator may not have been properly crimped to the inflator and could separate from the inflator during air...
Consequence: If the diffuser separates from the inflator during deployment, RRAB performance may be degraded, increasing the risk of injury in a crash.
Remedy: GM will notify owners, and dealers will replace the suspect RRAB modules, free of charge. The recall began September 3, 2020. Owners may contact Chevrolet customer service at 1-800-630-2438, Cadillac customer service at 1-800-333-4223, or Buick customer service at 1-800-521-7300....
View full details →Recall 20V446000 — AIR BAGS:SIDE/WINDOW:CURTAIN:INFLATOR
| 769 vehicles affected
Defect: General Motors, LLC. (GM) is recalling certain 2020 Buick Enclave, Cadillac XT5 and XT6, Chevrolet Blazer, Silverado 1500, 2500 and 3500 and Traverse and GMC Acadia and Sierra 1500, 2500 and 3500 vehicles. The diffuser component of the Roof-Rail Air Bag (RRAB) inflator may not have been properly crimped to the inflator and could separate from the inflator during air...
Consequence: If the diffuser separates from the inflator during deployment, RRAB performance may be degraded, increasing the risk of injury in a crash.
Remedy: GM will notify owners, and dealers will replace the suspect RRAB modules, free of charge. The recall began September 3, 2020. Owners may contact Chevrolet customer service at 1-800-630-2438, Cadillac customer service at 1-800-333-4223, or Buick customer service at 1-800-521-7300....
View full details →Recall 20V446000 — AIR BAGS:SIDE/WINDOW:CURTAIN:INFLATOR
| 769 vehicles affected
Defect: General Motors, LLC. (GM) is recalling certain 2020 Buick Enclave, Cadillac XT5 and XT6, Chevrolet Blazer, Silverado 1500, 2500 and 3500 and Traverse and GMC Acadia and Sierra 1500, 2500 and 3500 vehicles. The diffuser component of the Roof-Rail Air Bag (RRAB) inflator may not have been properly crimped to the inflator and could separate from the inflator during air...
Consequence: If the diffuser separates from the inflator during deployment, RRAB performance may be degraded, increasing the risk of injury in a crash.
Remedy: GM will notify owners, and dealers will replace the suspect RRAB modules, free of charge. The recall began September 3, 2020. Owners may contact Chevrolet customer service at 1-800-630-2438, Cadillac customer service at 1-800-333-4223, or Buick customer service at 1-800-521-7300....
View full details →Recall 20V446000 — AIR BAGS:SIDE/WINDOW:CURTAIN:INFLATOR
| 769 vehicles affected
Defect: General Motors, LLC. (GM) is recalling certain 2020 Buick Enclave, Cadillac XT5 and XT6, Chevrolet Blazer, Silverado 1500, 2500 and 3500 and Traverse and GMC Acadia and Sierra 1500, 2500 and 3500 vehicles. The diffuser component of the Roof-Rail Air Bag (RRAB) inflator may not have been properly crimped to the inflator and could separate from the inflator during air...
Consequence: If the diffuser separates from the inflator during deployment, RRAB performance may be degraded, increasing the risk of injury in a crash.
Remedy: GM will notify owners, and dealers will replace the suspect RRAB modules, free of charge. The recall began September 3, 2020. Owners may contact Chevrolet customer service at 1-800-630-2438, Cadillac customer service at 1-800-333-4223, or Buick customer service at 1-800-521-7300....
View full details →Recall 20V446000 — AIR BAGS:SIDE/WINDOW:CURTAIN:INFLATOR
| 769 vehicles affected
Defect: General Motors, LLC. (GM) is recalling certain 2020 Buick Enclave, Cadillac XT5 and XT6, Chevrolet Blazer, Silverado 1500, 2500 and 3500 and Traverse and GMC Acadia and Sierra 1500, 2500 and 3500 vehicles. The diffuser component of the Roof-Rail Air Bag (RRAB) inflator may not have been properly crimped to the inflator and could separate from the inflator during air...
Consequence: If the diffuser separates from the inflator during deployment, RRAB performance may be degraded, increasing the risk of injury in a crash.
Remedy: GM will notify owners, and dealers will replace the suspect RRAB modules, free of charge. The recall began September 3, 2020. Owners may contact Chevrolet customer service at 1-800-630-2438, Cadillac customer service at 1-800-333-4223, or Buick customer service at 1-800-521-7300....
View full details →Recall 20V446000 — AIR BAGS:SIDE/WINDOW:CURTAIN:INFLATOR
| 769 vehicles affected
Defect: General Motors, LLC. (GM) is recalling certain 2020 Buick Enclave, Cadillac XT5 and XT6, Chevrolet Blazer, Silverado 1500, 2500 and 3500 and Traverse and GMC Acadia and Sierra 1500, 2500 and 3500 vehicles. The diffuser component of the Roof-Rail Air Bag (RRAB) inflator may not have been properly crimped to the inflator and could separate from the inflator during air...
Consequence: If the diffuser separates from the inflator during deployment, RRAB performance may be degraded, increasing the risk of injury in a crash.
Remedy: GM will notify owners, and dealers will replace the suspect RRAB modules, free of charge. The recall began September 3, 2020. Owners may contact Chevrolet customer service at 1-800-630-2438, Cadillac customer service at 1-800-333-4223, or Buick customer service at 1-800-521-7300....
View full details →Recall 20V446000 — AIR BAGS:SIDE/WINDOW:CURTAIN:INFLATOR
| 769 vehicles affected
Defect: General Motors, LLC. (GM) is recalling certain 2020 Buick Enclave, Cadillac XT5 and XT6, Chevrolet Blazer, Silverado 1500, 2500 and 3500 and Traverse and GMC Acadia and Sierra 1500, 2500 and 3500 vehicles. The diffuser component of the Roof-Rail Air Bag (RRAB) inflator may not have been properly crimped to the inflator and could separate from the inflator during air...
Consequence: If the diffuser separates from the inflator during deployment, RRAB performance may be degraded, increasing the risk of injury in a crash.
Remedy: GM will notify owners, and dealers will replace the suspect RRAB modules, free of charge. The recall began September 3, 2020. Owners may contact Chevrolet customer service at 1-800-630-2438, Cadillac customer service at 1-800-333-4223, or Buick customer service at 1-800-521-7300....
View full details →Recall 19V643000 — STRUCTURE:FRAME AND MEMBERS
| 3,420 vehicles affected
Defect: General Motors LLC (GM) is recalling certain 2020 Buick Enclave and Chevrolet Traverse vehicles. The right-hand frame rail in the engine compartment may be cracked.
Consequence: A crack in the frame rail may reduce crash performance, increasing the risk of an injury.
Remedy: GM will notify owners, and dealers will inspect and, as necessary, replace the vehicle, free of charge. The recall began October 4, 2019. Owners may contact Chevrolet customer service at 1-800-630-2438 or Buick customer service at 1-800-521-7300. GM's number for...
View full details →Owner Complaints for the 2020 CHEVROLET TRAVERSE
255 complaints have been filed with NHTSA for the 2020 CHEVROLET TRAVERSE. Below is a breakdown by vehicle component.
Most Recent Complaints
My seat belts do not click when fastened or stay fastened. Sometimes I have to try several times to get the seabelt to click.
Vehicle: 2020 Chevrolet Traverse VIN: [XXX] Mileage: 50,100 miles Ownership: Original owner The driver’s seat belt intermittently fails to latch. This is a primary safety restraint system, federally required, and critical for occupant protection. The failure occurs randomly and cannot be reliably duplicated. The dealer inspected the seat belt buckle and confirmed no debris or obstruction. The dealer was unable to duplicate the issue during their inspection. Video documentation from the owner of the intermittent failure is available. This appears to be a premature mechanical failure of a safety-critical component. The vehicle is only 50,100 miles and properly maintained. Failure of the driver’s seat belt could prevent proper restraint in an accident, creating a serious safety risk. There are no open recalls related to this issue, and the vehicle is out of warranty. I contacted the manufacturer about goodwill assistance for repair. They confirmed that, since there are no open recalls, the issue cannot be duplicated, and the vehicle is out of warranty, they will not provide reimbursement or cost assistance. The driver’s seat belt should not fail during the expected life of the vehicle. At 50,100 miles on a 2020 Traverse, this appears to be a premature mechanical failure of a safety-critical component. I am submitting this complaint to document this issue for this vehicle. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Cracked flex pipe. Common issue with all traverse models/years. Needs to be addressed and recalled!
The contact owns a 2020 Chevrolet Traverse. The contact stated that while the vehicle was shifted into the park(P), the message "Shift to Park" was display on the instrument panel. No warning light was illuminated. The contact stated that the gear shifter was shifted out of park and back into park several times before being able to turn off the vehicle. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 30,000.
The forward exhaust bracket weld broke causing a rattling noise and allowing exhaust fumes into the car which is incredibly dangerous.
Safety Rating for the 2020 CHEVROLET TRAVERSE
The 2020 CHEVROLET TRAVERSE received an overall safety rating of 5 out of 5 stars from NHTSA's New Car Assessment Program (NCAP).
| Test Category | Rating |
|---|---|
| Overall Rating | ★★★★★ (5/5) |
| Frontal Crash | ★★★★☆ (4/5) |
| Side Crash | ★★★★★ (5/5) |
| Rollover | ★★★★☆ (4/5) |
Safety ratings are based on controlled crash tests conducted by NHTSA. A 5-star rating indicates the highest level of occupant protection.
Technical Service Bulletins for the 2020 CHEVROLET TRAVERSE
General Motors, LLC has issued 27 technical service bulletins (TSBs) for the 2020 CHEVROLET TRAVERSE. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
24-NA-044 — EQUIPMENT
This technical bulletin provides repair information to correct a customer concern of U170 Radio Software Update.
23-NA-072 — VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
This service bulletin provides a procedure to correct a customer concern of Shudders or Shakes at Low Speeds.
PIE0745 — SEATS
This engineering information (EI) is requesting information from technicians to perform the check list provided and contact the engineer listed in regard to the 3rd row release strap has fray marks and/or does not release to fold down the seat back.
21-NA-023 — ENGINE AND ENGINE COOLING
This technical bulletin provides a procedure to install dampeners on the purge line to eliminate the customers concern.
21-NA-142 — SERVICE BRAKES, HYDRAULIC
This technical bulletin provides repair information to correct a customer concern of hearing front brake grind/groan noise after sitting overnight.
20NA136 — EQUIPMENT
This informational bulletin describes/outlines the process for the 9T65 Automatic Transmission Replacement Pilot Program (U.S. Only).
21NA252 — ELECTRICAL SYSTEM:SOFTWARE
This technical bulletin provides repair information to correct a customer concern of Electronic Park Brake Applying Intermittently After Vehicle Shutdown without DTC?s.
PIT5864 — EQUIPMENT
This Preliminary information communicates that a customer may experience that the wireless charging indicator does not display on the radio screen when charging a phone. The technician is advised not to perform any repairs at this time as engineering is working on a resolution.
PIT5864 — ELECTRICAL SYSTEM
This Preliminary information communicates that a customer may experience that the wireless charging indicator does not display on the radio screen when charging a phone. The technician is advised not to perform any repairs at this time as engineering is working on a resolution.
20NA148 — AIR BAGS
This technical bulletin provides repair information to correct a customer concern of hearing a plastic to metal squeak/creak noise coming from the driver or passenger side B-Pillar area.
Showing 10 of 27 technical service bulletins.
NHTSA Investigations for the 2020 CHEVROLET TRAVERSE
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the CHEVROLET TRAVERSE
- 2015 CHEVROLET TRAVERSE — 416 complaints
- 2016 CHEVROLET TRAVERSE — 378 complaints
- 2017 CHEVROLET TRAVERSE — 412 complaints
- 2018 CHEVROLET TRAVERSE — 625 complaints
- 2019 CHEVROLET TRAVERSE — 509 complaints
- 2020 CHEVROLET TRAVERSE (current)
- 2021 CHEVROLET TRAVERSE — 97 complaints
- 2022 CHEVROLET TRAVERSE — 107 complaints
- 2023 CHEVROLET TRAVERSE — 86 complaints
- 2024 CHEVROLET TRAVERSE — 171 complaints
- 2025 CHEVROLET TRAVERSE — 262 complaints
Other CHEVROLET Models
- CHEVROLET MALIBU — 28,991 total complaints
- CHEVROLET SILVERADO 1500 — 22,175 total complaints
- CHEVROLET IMPALA — 15,197 total complaints
- CHEVROLET TAHOE — 12,511 total complaints
- CHEVROLET EQUINOX — 12,135 total complaints
- CHEVROLET BLAZER — 11,032 total complaints
- CHEVROLET SILVERADO — 10,928 total complaints
- CHEVROLET SUBURBAN — 10,375 total complaints