2023 CHEVROLET TRAVERSE — Problems, Recalls & Safety Data
4/5
Safety Rating
86
Owner Complaints
2
Recalls
19
Service Bulletins
0
Investigations
Overview of the 2023 CHEVROLET TRAVERSE
The 2023 CHEVROLET TRAVERSE has received a total of 86 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). It earned an overall safety rating of 4 out of 5 stars in NHTSA's New Car Assessment Program crash tests. There have been 2 recall campaigns affecting this vehicle, covering issues with POWER TRAIN:AUTOMATIC TRANSMISSION, POWER TRAIN:DRIVELINE:DRIVESHAFT. 19 technical service bulletins have been issued by General Motors, LLC for this model year. The most commonly reported problems involve the Power Train (18 complaints), Engine (14 complaints), and Electrical System (10 complaints).
Recalls for the 2023 CHEVROLET TRAVERSE
NHTSA has recorded 2 recalls for the 2023 CHEVROLET TRAVERSE, potentially affecting up to 8,754 vehicles.
Recall 23V172000 — POWER TRAIN:AUTOMATIC TRANSMISSION
| 8,744 vehicles affected
Defect: General Motors, LLC (GM) is recalling certain 2023 Cadillac XT6, GMC Acadia, Chevrolet Blazer, Traverse, and 2022-2023 Cadillac XT5 vehicles. The transmission may have been built with an incorrect sun gear, which can result in the driver-side half-shaft disengaging from the transmission.
Consequence: A half-shaft disengaging from the transmission can result in a loss of drive power or vehicle rollaway when the vehicle is placed in park. Either of these scenarios can increase the risk of a crash.
Remedy: Dealers will replace the sun gears, free of charge. Owner notification letters were mailed on July 27, 2023. The remedy is expected to become available August 31, 2023. Owners may contact Cadillac customer service at 1-800-458-8006, Chevrolet customer service at...
View full details →Recall 23V042000 — POWER TRAIN:DRIVELINE:DRIVESHAFT
| 10 vehicles affected
Defect: General Motors, LLC (GM) is recalling certain 2023 Chevrolet Blazer and Traverse vehicles. The left-side half-shaft assemblies may be missing a retaining ring.
Consequence: A missing retaining ring on the half-shaft can cause half-shaft inner joint separation, resulting in a loss of drive power or vehicle rollaway when the vehicle is placed in park. Either of these scenarios can increase the risk of a crash.
Remedy: Dealers will replace the left-side half-shaft assembly, free of charge. Owner notification letters were mailed February 23, 2023. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N222390180.
View full details →Owner Complaints for the 2023 CHEVROLET TRAVERSE
86 complaints have been filed with NHTSA for the 2023 CHEVROLET TRAVERSE. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Power Train | 18 | 2 | 0 | 2 | 0 |
| Engine | 14 | 1 | 0 | 2 | 0 |
| Electrical System | 10 | 1 | 0 | 0 | 0 |
| Service Brakes | 7 | 1 | 0 | 0 | 0 |
| Fuelpropulsion System | 5 | 1 | 0 | 2 | 0 |
| Unknown Or Other | 5 | 0 | 0 | 0 | 0 |
| Exterior Lighting | 3 | 0 | 0 | 0 | 0 |
| Air Bags | 2 | 2 | 0 | 2 | 0 |
| Forward Collision Avoidance Automatic Emergency Braking | 2 | 0 | 0 | 0 | 0 |
| Structurebody | 2 | 0 | 0 | 0 | 0 |
| Vehicle Speed Control | 2 | 1 | 0 | 2 | 0 |
| Back Over Prevention Warnings | 1 | 0 | 0 | 0 | 0 |
| Electrical Systemalternatorgeneratorregulator | 1 | 0 | 0 | 0 | 0 |
| Electronic Stability Control Esc | 1 | 0 | 0 | 0 | 0 |
| Engine And Engine Coolingexhaust System | 1 | 0 | 0 | 1 | 0 |
| Exterior Lightingbrake Lights | 1 | 0 | 0 | 0 | 0 |
| Exterior Lightinghazard Flashing Warning Lightsswitch | 1 | 0 | 0 | 0 | 0 |
| Exterior Lightingturn Signalflasher Unit | 1 | 0 | 0 | 0 | 0 |
| Lane Departure Assist | 1 | 0 | 0 | 0 | 0 |
| Power Trainautomatic Transmissioninternalgears | 1 | 0 | 0 | 0 | 0 |
| Seat Belts | 1 | 0 | 0 | 0 | 0 |
| Seats | 1 | 0 | 0 | 0 | 0 |
| Steering | 1 | 0 | 0 | 0 | 0 |
| Suspension | 1 | 0 | 0 | 0 | 0 |
| Visibilitysunmoon Roof Assembly | 1 | 0 | 0 | 1 | 0 |
| Visibilitywiper | 1 | 0 | 0 | 0 | 0 |
| Wheels | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
The contact owns a 2023 Chevrolet Traverse. The contact stated that while at a complete stop, the engine Auto Start-Stop system engaged, and the ESC warning light illuminated. Additionally, the contact stated that while driving the following day, the vehicle failed to exceed 60 MPH and gradually decelerated. The vehicle later failed to exceed 6 MPH and failed to respond upon shifting to reverse(R). The vehicle was towed to the dealer, where several diagnostic tests were performed, and the dealer determined that the transmission had failed and needed to be replaced. The vehicle was not repaired due to the cost. The contact related the failure to NHTSA Campaign Number: 23V172000 (Power Train); however, the VIN was not included. The manufacturer was notified of the failure and offered to cover half the cost of the repair. The manufacturer referred the contact to the NHTSA Hotline for further assistance. The failure mileage was approximately 69,000.
Vehicle: 2023 Chevrolet Traverse The vehicle has a recurring safety-critical defect. The steering assist becomes reduced while driving and the dashboard displays the warning message “Steering Assist Reduced – Drive with Care.” At the same time, multiple safety systems such as collision-avoidance functions become disabled. This failure is persistent and creates unsafe driving conditions. The vehicle has previously experienced electrical and fuel-system related issues, including fault codes such as P2635, P0E32 and P0E37. There have been multiple warranty repair attempts, but the defect continues. The warning remains active while driving and the vehicle may lose steering assist, causing unpredictable steering effort. This presents a serious safety concern for the driver and public. The vehicle is still under manufacturer warranty. I am requesting review of this recurring safety defect affecting steering assist and active safety systems. While driving, the vehicle repeatedly displays the warning “Steering Assist Reduced – Drive with Care,” and multiple safety systems become disabled, including collision-avoidance functions. The steering effort changes and the vehicle becomes unpredictable. This is a recurring safety-critical defect. The vehicle has also experienced electrical and fuel-system related faults, including codes P2635, P0E32 and P0E37. Warranty repairs have been attempted several times, but the defect continues to occur. This failure places the driver and others at risk because steering assist may be reduced while the vehicle is moving, and safety systems deactivate unexpectedly. The vehicle is still under manufacturer warranty and remains available for inspection. I am requesting review of this recurring safety defect affecting steering assist, electrical stability, and active safety systems.
Vehicle: 2023 Chevrolet Traverse The vehicle has a recurring safety-critical defect. The steering assist becomes reduced while driving and the dashboard displays the warning message “Steering Assist Reduced – Drive with Care.” At the same time, multiple safety systems such as collision-avoidance functions become disabled. This failure is persistent and creates unsafe driving conditions. The vehicle has previously experienced electrical and fuel-system related issues, including fault codes such as P2635, P0E32 and P0E37. There have been multiple warranty repair attempts, but the defect continues. The warning remains active while driving and the vehicle may lose steering assist, causing unpredictable steering effort. This presents a serious safety concern for the driver and public. The vehicle is still under manufacturer warranty. I am requesting review of this recurring safety defect affecting steering assist and active safety systems. While driving, the vehicle repeatedly displays the warning “Steering Assist Reduced – Drive with Care,” and multiple safety systems become disabled, including collision-avoidance functions. The steering effort changes and the vehicle becomes unpredictable. This is a recurring safety-critical defect. The vehicle has also experienced electrical and fuel-system related faults, including codes P2635, P0E32 and P0E37. Warranty repairs have been attempted several times, but the defect continues to occur. This failure places the driver and others at risk because steering assist may be reduced while the vehicle is moving, and safety systems deactivate unexpectedly. The vehicle is still under manufacturer warranty and remains available for inspection. I am requesting review of this recurring safety defect affecting steering assist, electrical stability, and active safety systems.
Vehicle: 2023 Chevrolet Traverse The vehicle has a recurring safety-critical defect. The steering assist becomes reduced while driving and the dashboard displays the warning message “Steering Assist Reduced – Drive with Care.” At the same time, multiple safety systems such as collision-avoidance functions become disabled. This failure is persistent and creates unsafe driving conditions. The vehicle has previously experienced electrical and fuel-system related issues, including fault codes such as P2635, P0E32 and P0E37. There have been multiple warranty repair attempts, but the defect continues. The warning remains active while driving and the vehicle may lose steering assist, causing unpredictable steering effort. This presents a serious safety concern for the driver and public. The vehicle is still under manufacturer warranty. I am requesting review of this recurring safety defect affecting steering assist and active safety systems. While driving, the vehicle repeatedly displays the warning “Steering Assist Reduced – Drive with Care,” and multiple safety systems become disabled, including collision-avoidance functions. The steering effort changes and the vehicle becomes unpredictable. This is a recurring safety-critical defect. The vehicle has also experienced electrical and fuel-system related faults, including codes P2635, P0E32 and P0E37. Warranty repairs have been attempted several times, but the defect continues to occur. This failure places the driver and others at risk because steering assist may be reduced while the vehicle is moving, and safety systems deactivate unexpectedly. The vehicle is still under manufacturer warranty and remains available for inspection. I am requesting review of this recurring safety defect affecting steering assist, electrical stability, and active safety systems.
Transmission shifts to a low gear and will not upshift causing the vehicle to only go about 10 mph @4,ooo rpm. Dealer says it is a solenoid in the transmission that has failed. Part is on limited distribution because of significant instances of this occurance. This is a dangeruos situation that could cause great peril. My vehicle has only 22,000 miles. This is very premature for this new of a vehicle.
Safety Rating for the 2023 CHEVROLET TRAVERSE
The 2023 CHEVROLET TRAVERSE received an overall safety rating of 4 out of 5 stars from NHTSA's New Car Assessment Program (NCAP).
| Test Category | Rating |
|---|---|
| Overall Rating | ★★★★☆ (4/5) |
| Frontal Crash | ★★★★★ (5/5) |
| Side Crash | ★★★★★ (5/5) |
| Rollover | ★★★★☆ (4/5) |
Safety ratings are based on controlled crash tests conducted by NHTSA. A 5-star rating indicates the highest level of occupant protection.
Technical Service Bulletins for the 2023 CHEVROLET TRAVERSE
General Motors, LLC has issued 19 technical service bulletins (TSBs) for the 2023 CHEVROLET TRAVERSE. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
N252503850 — ENGINE
Special Coverage. Certain vehicles listed above may have a condition that could cause the mounting bracket on the front exhaust pipe to separate from the pipe. If this condition occurs, a hole may develop in the exhaust pipe at the bracket location, and a rattling or increased exhaust noise may...
PIT5987A — STEERING
This Preliminary information communicates that a customer may come to the dealer complaining of a whining noise from the steering system. The dealer is advised not to perform any repairs at this time. Engineering is working on a repair for this concern. When a repair is available a bulletin will...
PIT6101F — UNKNOWN OR OTHER
This Preliminary information communicates Engineering is investigating a no audio issue.
N232433891 — UNKNOWN OR OTHER
Customer Satisfaction Program - Various vehicle makes and models listed may have a condition in which the transmission case leaks fluid due to porosity around a mount bolt hole. Dealers will replace the transmission case.
N232433891 — FUEL/PROPULSION SYSTEM
Customer Satisfaction Program - Various vehicle makes and models listed may have a condition in which the transmission case leaks fluid due to porosity around a mount bolt hole. Dealers will replace the transmission case.
PIE0757 — ENGINE AND ENGINE COOLING
This engineering information (EI) Lite is requesting information from technicians to use the steps in Field Product Report (FPR) App in regard to engine coolant found under vehicle.
PIE0756 — STRUCTURE
This engineering information (EI Lite) is requesting information from technicians to take pictures and contact the engineer listed in regards to water leaking from the sunroof area that results in a repair on any 2023 Enclave/Traverse.
N232402000 — WHEELS
Service Update: Certain vehicles may have a metal split in the passenger side rear wheelhouse inner sheet metal. Dealers are to inspect and if necessary, apply structural adhesive to new cut panel and install over split.
N232402000 — STRUCTURE
Service Update: Certain vehicles may have a metal split in the passenger side rear wheelhouse inner sheet metal. Dealers are to inspect and if necessary, apply structural adhesive to new cut panel and install over split.
23-NA-086 — EXTERIOR LIGHTING
This informational bulletin provides information on dark spots in the headlamp pattern when the vehicle is pulled up to a wall or garage.
Showing 10 of 19 technical service bulletins.
NHTSA Investigations for the 2023 CHEVROLET TRAVERSE
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the CHEVROLET TRAVERSE
- 2018 CHEVROLET TRAVERSE — 625 complaints
- 2019 CHEVROLET TRAVERSE — 509 complaints
- 2020 CHEVROLET TRAVERSE — 255 complaints
- 2021 CHEVROLET TRAVERSE — 97 complaints
- 2022 CHEVROLET TRAVERSE — 107 complaints
- 2023 CHEVROLET TRAVERSE (current)
- 2024 CHEVROLET TRAVERSE — 171 complaints
- 2025 CHEVROLET TRAVERSE — 262 complaints
- 2026 CHEVROLET TRAVERSE — 13 complaints
Other CHEVROLET Models
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- CHEVROLET TAHOE — 12,511 total complaints
- CHEVROLET EQUINOX — 12,135 total complaints
- CHEVROLET BLAZER — 11,032 total complaints
- CHEVROLET SILVERADO — 10,928 total complaints
- CHEVROLET SUBURBAN — 10,375 total complaints