2017 CHEVROLET TRAVERSE — Problems, Recalls & Safety Data

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5/5

★★★★★

Safety Rating

412

Owner Complaints

17 Crashes 1 Fire 1 Death

3

Recalls

ACTIVE RECALL

12

Service Bulletins

0

Investigations

Overview of the 2017 CHEVROLET TRAVERSE

The 2017 CHEVROLET TRAVERSE has received a total of 412 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). It earned an overall safety rating of 5 out of 5 stars in NHTSA's New Car Assessment Program crash tests. There have been 4 recall campaigns affecting this vehicle, covering issues with AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE, AIR BAGS:FRONTAL. 12 technical service bulletins have been issued by General Motors, LLC for this model year. The most commonly reported problems involve the Air Bags (256 complaints), Engine (21 complaints), and Unknown Or Other (17 complaints).

Recalls for the 2017 CHEVROLET TRAVERSE

NHTSA has recorded 4 recalls for the 2017 CHEVROLET TRAVERSE, potentially affecting up to 996,303 vehicles.

Recall 23V334000 — AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE

| 995,085 vehicles affected

Defect: General Motors, LLC (GM) is recalling certain 2014-2017 Buick Enclave, Chevrolet Traverse, and GMC Acadia vehicles. The driver's air bag inflator may explode during deployment, due to a manufacturing defect.

Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.

Remedy: Dealers will replace the driver's air bag module, free of charge. GM began mailing final owner letters February 23, 2024 and will continue mailing through December 2025. Owners may contact Buick customer service at 1-800-521-7300, Chevrolet customer service at 1-800-222-1020,...

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Recall 21V782000 — AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE

| 555 vehicles affected

Defect: General Motors, LLC (GM) is recalling certain 2008-2017 Buick Enclave and 2013-2017 Chevrolet Traverse vehicles. The driver's air bag inflator may explode during deployment, due to a manufacturing defect.

Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.

Remedy: Dealers will replace the driver's air bag module, free of charge. Interim owner notification letters were mailed on November 3, 2021. Owner notification letters were mailed on January 10, 2022. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet...

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Recall 21V782000 — AIR BAGS:FRONTAL

| 555 vehicles affected

Defect: General Motors, LLC (GM) is recalling certain 2008-2017 Buick Enclave and 2013-2017 Chevrolet Traverse vehicles. The driver's air bag inflator may explode during deployment, due to a manufacturing defect.

Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.

Remedy: Dealers will replace the driver's air bag module, free of charge. Interim owner notification letters were mailed on November 3, 2021. Owner notification letters were mailed on January 10, 2022. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet...

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Recall 21V246000 — AIR BAGS:CRITICAL FASTENERS

| 108 vehicles affected

Defect: General Motors, LLC (GM) is recalling certain 2010-2015, 2017 Buick Enclave, 2010-2019 Chevrolet Traverse, and 2011-2016 GMC Acadia vehicles. The side curtain air bags may not be properly attached.

Consequence: Unsecured side curtain air bags may not perform as intended, increasing the risk of injury.

Remedy: GM will notify owners, and dealers will inspect and, if necessary, realign or replace the weld nuts, free of charge. Owner notification letters were mailed on May 24, 2021. Owners may contact Buick customer service at 1-800-521-7300, Chevrolet customer service...

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Owner Complaints for the 2017 CHEVROLET TRAVERSE

412 complaints have been filed with NHTSA for the 2017 CHEVROLET TRAVERSE. Below is a breakdown by vehicle component.

Most Recent Complaints

#11715989 | AIR BAGS | | N/A miles
What component or system failed or malfunctioned, and is it available for inspection upon request: *Drivers side airbag component malfunctioned *Yes the vehicle is available for inspection How was your safety or the safety of others put at risk? *The drivers side airbag component has been ruptured since 2024 and given that the bag could deploy and kill me the driver along with others in the car is very scary and dangerous Has the problem been reproduced or confirmed by a dealer or independent service center? *I have been trying to have this resolved with Capital Chevrolet in Wake Forest NC since Sept of 2024. They keep giving me the runaround and even made an appointment for me this morning after multiple calls to have the recall resolved. I took my 2017 Traverse into the service department and received a call around 12:37 stating the "parts were not in the service center". I was told 2 days ago when the appointment was made that the parts were available to complete the recall. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? *Only inspected by Capital Chevrolet In Wake Forest twice (1st time when I took the Traverse in for the wheel recall then again today) Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? *The only warning lamp was for the wheel recall but not the drivers side airbag. The drivers side airbag component just popped loose around July 2024. I starting calling Capital Chevrolet and finally reached a service advisor call center in Sept 2024 to attempt to schedule an appointment.
#11715989 | STRUCTURE:BODY | | N/A miles
What component or system failed or malfunctioned, and is it available for inspection upon request: *Drivers side airbag component malfunctioned *Yes the vehicle is available for inspection How was your safety or the safety of others put at risk? *The drivers side airbag component has been ruptured since 2024 and given that the bag could deploy and kill me the driver along with others in the car is very scary and dangerous Has the problem been reproduced or confirmed by a dealer or independent service center? *I have been trying to have this resolved with Capital Chevrolet in Wake Forest NC since Sept of 2024. They keep giving me the runaround and even made an appointment for me this morning after multiple calls to have the recall resolved. I took my 2017 Traverse into the service department and received a call around 12:37 stating the "parts were not in the service center". I was told 2 days ago when the appointment was made that the parts were available to complete the recall. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? *Only inspected by Capital Chevrolet In Wake Forest twice (1st time when I took the Traverse in for the wheel recall then again today) Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? *The only warning lamp was for the wheel recall but not the drivers side airbag. The drivers side airbag component just popped loose around July 2024. I starting calling Capital Chevrolet and finally reached a service advisor call center in Sept 2024 to attempt to schedule an appointment.
#11714562 | ENGINE | | N/A miles
Since I acquired the vehicle at around 100k miles, there is a transmission shift wobble at 30mph, 40mph, 45mph, 60mph and 65mph. I drove a manual transmission for over 10yrs prior to this vehicle and when this transmission wobble happens, I just reved a bit and let the gas go so it shifts better into the next gear. I just got used to it, my worry began when the wobble would happen while on cruise control. No check engine light comes on, there’s no computer codes registering, it just shakes and wobbles like the tranny is gna give out around those speeds.
#11714562 | VEHICLE SPEED CONTROL | | N/A miles
Since I acquired the vehicle at around 100k miles, there is a transmission shift wobble at 30mph, 40mph, 45mph, 60mph and 65mph. I drove a manual transmission for over 10yrs prior to this vehicle and when this transmission wobble happens, I just reved a bit and let the gas go so it shifts better into the next gear. I just got used to it, my worry began when the wobble would happen while on cruise control. No check engine light comes on, there’s no computer codes registering, it just shakes and wobbles like the tranny is gna give out around those speeds.
#11711915 | SEAT BELTS | | N/A miles
I went to pull seat belt across me and the whole belt including the box that is attached by a wire cable came with it. It's no longer attached to the floor. I didn't have any signs that it was lose or anything it just broke when I got into my seat getting ready to leave my home.

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Safety Rating for the 2017 CHEVROLET TRAVERSE

The 2017 CHEVROLET TRAVERSE received an overall safety rating of 5 out of 5 stars from NHTSA's New Car Assessment Program (NCAP).

Test Category Rating
Overall Rating ★★★★★ (5/5)
Frontal Crash ★★★★★ (5/5)
Side Crash ★★★★★ (5/5)
Rollover ★★★★ (4/5)

Safety ratings are based on controlled crash tests conducted by NHTSA. A 5-star rating indicates the highest level of occupant protection.

Technical Service Bulletins for the 2017 CHEVROLET TRAVERSE

General Motors, LLC has issued 12 technical service bulletins (TSBs) for the 2017 CHEVROLET TRAVERSE. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.

PIC5453C — EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This Preliminary Information communication provides information to the technician that General Motors and General Motors of Canada Company do not support cross border sales. The General Motors of Canada Customer Care Centre is the sole authorized provider of a certification confirmation letter which helps our customers identify if their vehicles...

PIT5563B — SUSPENSION

This Preliminary information communicates a Rattle or Creak Noise at slow speeds over bumps or broken pavement. If the noise cannot be pin pointed and after a thorough visual inspection of all front suspension parts and chassis ears have not identified the origination of the noise. Replace the front lower control...

19NA276 — ENGINE

This technical bulletin provides repair information to correct a customer concern of potential reduced engine power message displayed and/or engine stall with DTCs P1682 and/or P0689 Set.

PIT5569A — WHEELS

This Preliminary information communicates direction and examples when diagnosing multiple DTCs, one of which includes U**** Byte 71 DTC. 

PIE0509A — SEATS

This engineering informational bulletin is requesting information from the field to determine a root cause for a condition of drivers seat track will not adjust forward and/or backwards and becomes seized. This PIE revision adds the Acadia, XT5, Traverse and Enclave Models.

PIE0476A — ENGINE AND ENGINE COOLING

This engineering information PI ends the need for information from the field for areas to look for oil leak.

PIC6345 — EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

This Preliminary information communicates of a concern with XM Radio displaying Willies Roadhouse on all channels under the genre section.

18NA009 — STEERING:HYDRAULIC POWER ASSIST:POWER STEERING FLUID

This technical bulletin provides a procedure to replace the P/S hose, O2 sensor and engine harness if P/S fluid has been found leaking and the cause of the Mil on.

17448 — ELECTRICAL SYSTEM:SOFTWARE

17448 - Customer Satisfaction Program. Certain vehicles equipped with I05 or I06, 8-inch view screen audio systems, may have a condition in which if the vehicle is turned OFF and then turned ON again without establishing a full sleep cycle, the display driver within the integrated center stack (ICS) can...

PIE0433 — ELECTRICAL SYSTEM

This engineering informational bulletin is requesting information from the field on vehicles that have the condition of Engineering Information ? Malfunction Indicator Lamp (MIL) On DTCs P0171 Fuel Trim System Lean Bank 1 and/or P0174 Fuel Trim System Lean Bank 2.

Showing 10 of 12 technical service bulletins.

NHTSA Investigations for the 2017 CHEVROLET TRAVERSE

There are no NHTSA defect investigations on record for this vehicle.

Other Model Years of the CHEVROLET TRAVERSE

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Other CHEVROLET Models

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