2011 CHEVROLET CRUZE Engine Problems
253 NHTSA complaints on file
All Engine Complaints — Page 3
TL* THE CONTACT OWNS A 2011 CHEVROLET CRUZE. WHILE THE CONTACT'S GRANDDAUGHTER WAS DRIVING APPROXIMATELY 60 MPH, THE VOICE COMMAND WARNED HER TO "TURN OFF ENGINE HOT". THE VEHICLE WAS TAKEN TO CHEAPS CHEVROLET DEALER LOCATED FLEMINGSBURG, KY WHERE IT WAS DIAGNOSED THAT THE O RING NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN BACK TO CHEAPS CHEVROLET DEALER WHERE THE THERMOSTAT WAS REPLACED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000. THE VIN WAS NOT AVAILABLE.
MY CHECK ENGINE LIGHT WILL NOT CLEAR NO MATTER HOW MUCH WORK I HAVE DONE TO MY CAR. IT'S HAD ROUGHLY 5 GRAND WORTH OF REPAIRS AND IT'S STILL SHAKING WHEN IT IDLED OR JUMPS FORWARD WHEN I ACCELERATE AFTER A RED LIGHT OR STOP SIGN
PCV VALVE BUSTED AND HAD TO HAVE THE INTAKE MANIFOLD AND VALVE/CAM COVER REPLACED. BILL WAS $1078.00 DOLLARS. ONLY HAD TO PAY $200.00 DOLLARS BECAUSE DEALER WANTED TO SEND PARTS BACK TO GM AFTER I ASKED FOR OLD PARTS. GM DOES NOT HAVE A FIX FOR WHY THESE PCV FAILURES HAPPEN.
REPORTING AN ENGINE FIRE ON SUNDAY JULY 23, 2017. THE 2011 CRUZE WAS TOTALED BY THE ENGINE FIRE. THE VEHICLE WAS STATIONARY PARKED IN FRONT OF MY HOME. TO MY KNOWLEDGE NO MECHANICAL PROBLEMS. LINDSAY CHEVROLET OF WOODBRIDGE, VA PUT NEW FRONT AND REAR BRAKES ON MY CAR IN MID JULY ALSO AN OIL CHANGE WITH A 27 POINT ENGINE CHECK. I DO NOT HAVE PICTURES ON MY COMPUTER. IF YOU NEED PICTURES LET ME KNOW AND I WOULD BE HAPPY TO MAIL THEM TO YOU
WE WILL BE DRIVING AND ALL OF A SUDDEN THE CAR STALLS OUT. IT HAS BEEN DOING THIS FOR 6 MONTHS BUT RECENTLY IT HAS GOTTEN A LOT MORE FREQUENT AND I HAD MY BATTERY TESTED AND IT'S NOT THAT. ALSO, MY WINDSHIELD WIPERS WORK BUT THEY ARE STUCK IN THE UPRIGHT POSITION. I TOOK IT TO A DEALER SHIP AND THEY SAID IT WAS THE MOTOR AND IT WAS OVER 300.00 TO FIX IT
WHILE I WAS DRIVING ON THE HIGHWAY, A WARNING CAME ON SAYING THAT MY A/C WAS TURNED OFF BECAUSE MY ENGINE WAS OVERHEATING AND MY CHECK ENGINE LIGHT CAME ON. MY TEMPERATURE GAUGE WAS ON COLD. WHEN I FIRST TOOK MY CAR TO THE DEALERSHIP, THEY COULD NOT FIGURE OUT WHAT WAS WRONG. THEY CLEARED THE CODES AND TOLD ME TO COME BACK IF THE WARNING CAME BACK ON. THREE WEEKS LATER, THE WARNING CAME ON AGAIN WHEN DRIVING ON THE HIGHWAY. THE FIRST TIME THE WARNING CAME ON, I HAD BEEN DRIVING FOR ABOUT 6 HOURS. AFTER THE CODES WERE CLEARED, THE WARNING CAME BACK ON WHEN I HAD BEEN DRIVING FOR ABOUT 2.5 HOURS. IN THE TWO WEEKS BETWEEN THE WARNING COMING BACK ON AND WHEN I TOOK IT BACK TO THE DEALERSHIP, SOMETIMES THE WARNING WOULD COME ON RIGHT AWAY WHEN I TURNED ON THE CAR. OTHER...
COOLANT LEAKING UNDER PRESSURE FROM WATER OUTLET & WATER PUMP. CAUSES CHECK ENGINE LIGHT TO MALFUNCTION AS WELL AS ENGINE COOLANT TEMPERATURE SENSOR & RADIATOR CONTROL TEMPERATURE SENSOR.
BOUGHT THIS CAR USED WITH 51K MILES A MONTH AGO. DROVE GREAT THE FIRST WEEK, AFTER THAT LOSES POWERUPON ACCELERATION AND IS SLOW TO GET UP TO SPEED. WHILE DRIVING JUST NOW, THE CAR WAS LOSING POWER SO I DECIDED TO HIT THE GAS HARDER AND INSTEAD OF GOING FASTER THE THE STABILITY TRACK LIGHT CAME ON. I AM STARTING TO WONDER IF I MADE A BAD DECISION PURCHASING THIS CAR. IT HAD TROUBLE GOING UP HILL ON THE HIGHWAY LAST WK. THIS CAR IS TOO COMPACT TO HAVE SPEED ISSUES.
TL* THE CONTACT OWNS A 2011 CHEVROLET CRUZE. THE CONTACT CALLED ON BEHALF OF HER SON. WHILE DRIVING 20 MPH OR LESS, THE ACCELERATOR PEDAL WAS DEPRESSED, BUT THE VEHICLE FAILED TO RESPOND. THE CONTACT STATED THAT THE REDUCED POWER, TRACTION CONTROL, CHECK ENGINE, AND ELECTRONIC STABILITY CONTROL WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 153,468.
TL* THE CONTACT OWNS A 2011 CHEVROLET CRUZE. WHILE DRIVING 70 MPH, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED AS THE SPEED INDEPENDENTLY REDUCED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FRONT VALVE COVER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 86,000.
TAKATA RECALL THE PCV VALVE IS BUILT INTO THE VALVE COVER, THERE IS A SPRING IN THE PCV VALVE THAT FAILS CAUSING THE EMISSIONS COMPUTER TO NOT WORK CORRECTLY. FAILURE OF THIS SPRING CAUSE ROUGH IDLE, LOSS OF POWER, AND FAILED EMISSIONS TEST. MULTIPLE REPORTS HAVE BEEN MADE.
WHEN I AM DRIVING DOWN THE HIGH WAY OR IF I AM GOING UP THE HILL MY VEHICLE FEELS LIKE IT IS GOING TO STALL SO I HAVE TO PULL OVER TO THE SIDE OF THE ROAD. IT ALSO WAS A SALVAGE TITLE AND I HAD NO IDEA WHEN I BOUGHT IT I FOUND OUT IT WAS A SALVAGE VEHICLE AFTER I TOOK IT TO THE DEALERSHIP TO FIX MY RECALL IN WHICH THEY CLAIM THEY FIXED MY RECALL BUT I TOOK IT TO ANOTHER MECHANIC AND THEY TOLD ME THE RECALL WAS NOT FIXED. THE RECALL WAS A TRANSMISSION CONTROL MODULE. ALSO WHEN I BOUGHT THE CAR I TOOK IT BACK THREE TIMES AND THEY SAID SINCE I PAID CASH FOR IT THERE WAS NOTHING THEY COULD DO I FEEL LIKE THIS WAS A LEMON.
MY 2011 CHEVY CRUZE THROWS TWO CODES CAM SHAFT POSITION SENSOR AND CRANK SHAFT POSITION SENSOR WE'VE REPLACE THEM TWICE ENGINE STILL THROWS THE CODE. MY CAR WHEN I BACK UP JERKS SOME TIMES AND AND THE TAILLIGHTS FLICKER. I'M GETTING TIRED OF REPLACING THESE PARTS. IT'S BEEN GOING ON WEEKS AND I'VE REPLACED THEM TWICE NOW.
I PURCHASED A PRE-OWNED 2011 CHEVY CRUZE IN AUGUST OF 2016. IN DECEMBER, I WAS DRIVING ON THE HIGHWAY AND MY CAR STARTED TO JERK AS I PUSHED ON THE GAS AND IT WOULDN'T ACCELERATE. I PULL OVER AND PARKED THE CAR TO SEE WHAT WAS WRONG. I RESTARTED THE CAR AND PUT IT IN DRIVE, BUT IT WOULDN'T GO FORWARD; HOWEVER, WHEN I PUT THE CAR IN REVERSE, IT MOVED. MY MOM CALLED THE DEALERSHIP WE BOUGHT IT FROM TO CLAIM THE LEMON LAW, BUT THEIR RESPONSE WAS THAT THEY COULDN'T DO ANYTHING ABOUT IT BECAUSE THE CAR WAS OLDER THAN 30 DAYS. SHE WAS ALSO TOLD THAT THE LEMON LAW DOES NOT APPLY TO USED VEHICLES, SO MY DAD HAD THE CAR TOWED TO CHEVROLET. THEY SAID THAT THE TRANSMISSION WAS THE ISSUE. MY ISSUE IS THAT I HAD THIS CAR FOR 4 MONTHS. REPLACING OR GETTING THE...
TL* THE CONTACT OWNS A 2011 CHEVROLET CRUZE. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED AN ISSUE WITH THE SHIFTER NOT SHIFTING AND THE VEHICLE NOT DECELERATING. IN ADDITION, THE VEHICLE WOULD NOT ACCELERATE PAST 30 MPH. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER, BUT DIAGNOSTIC TESTING WAS NOT PERFORMED. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 107,000. THE VIN WAS NOT PROVIDED. UPDATED 01/25/17*LJ *CN
WHILE DRIVING DOWN A CITY STREET, THE VEHICLE WAS STOPPED AT A STOP LIGHT. JUST AS IT WAS ABOUT TO MOVE FORWARD AS THE LIGHT TURNED GREEN, IT WENT INTO ENGINE POWER REDUCED MODE AND PREVENTED THE VEHICLE FROM MOVING FORWARD AT A NORMAL RATE OF SPEED. THANKFULLY WAS ABLE TO GET THE CAR OFF THE ROAD. HAD TO BE TOWED TO MECHANIC. THE CONDITIONS WERE COLD (ABOUT 20 DEGREES), WITH NO ICE. FURTHER WARNINGS INCLUDED TRACTION CONTROL SERVICING, BUT THERE WERE NO ISSUES WITH THE TRACTION CONTROL SYSTEM. MECHANIC IS SAYING IT IS A THROTTLE BODY ISSUE.
WHILE DRIVING TO WORK I RECEIVED THE TURN OFF AC ENGINE TO HOT WARNING.THE TEMPERATURE OUTSIDE WAS IN THE 50'S. PULLED OVER AND SAW THE COOLANT WAS LOW,ADDED COOLANT BUT IT WOULDN'T STAY IN THE TANK. TOOK THE CAR TO ARROWHEAD CHEVROLET IN PEORIA,AZ AND WAS TOLD IT WAS THE WATER OUTLET HOUSING LEAKING AND COST TO REPLACE WAS $490.00, THE CAR HAS 69,000 AND SHOULDN'T BE HAVING THIS ISSUE,THE DEALERSHIP COULD CARE LESS,CALLED GM WARRANTY AND WAS TOLD BASICALLY TOO BAD AND WE ARE SORRY BUT IT'S NOT UNDER WARRANTY AND WE WILL NOT PROVIDE COST ASSISTANCE FOR THE REPAIR. CURRENTLY THERE IS A RECALL FOR THE COOLANT LEAKING AT THE WATER PUMP,BUT GM FEELS IT SHOULDN'T COVER THE WATER OUTLET HOUSING. I'M SURE IT'S LEAKING FROM THE WATER PUMP BUT THE SERVICE MANAGER JUST WANTED TO MAKE A DOLLAR OFF A POOR SINGLE MOM. SHAME ON GM FOR...
THIS VEHICLE SAFETY COMPLAINT IS IN REGARDS TO MY 2011 CHEVROLET CRUZE LT, WHICH WAS SERVICED AT OURISMAN CHEVROLET OF BOWIE, A GENERAL MOTORS (GM) AUTHORIZED DEALER, FOR THE REPAIR OF MY VEHICLE. I INCURRED CHARGES FOR UNWARRANTED MAINTENANCE REPAIRS ON THE FOLLOWING DATES SEPTEMBER 26-OCTOBER 5, 2016 ($134.95 AND $139.07 (COST FOR A NEW BATTERY)), APRIL 26, 2016 (WARRANTY COVERED REPAIRS), APRIL 11, 2016 ($590.92), AND APRIL 14, 2015 ($382.14) THAT NEVER ADDRESSED THE SAFETY COMPLAINTS I MADE, ALL OF WHICH WERE HANDLED BY SERVICE ADVISOR BUDDY REIO. ON THESE DATES, I TOOK MY VEHICLE TO BE SERVICED FOR EXPERIENCING HAZARDOUS ISSUES WITH ITS ELECTRICAL SYSTEMS AND REDUCED ENGINE ACCELERATION WHILE I WAS DRIVING BETWEEN 40-55 MILES PER HOUR. WITHOUT WARNING, MY VEHICLE'S SPEED WOULD DECELERATE (BOTH ON THE HIGHWAY AND RESIDENTIAL ROADS) AND MY CAR DOORS WOULD BEGIN TO LOCK AND UNLOCK UNCONTROLLABLY WITH ERROR MESSAGES 'SERVICE STABILITRAC,'...
TL* THE CONTACT OWNS A 2011 CHEVROLET CRUZE. WHILE DRIVING 35 MPH, THE AIR CONDITIONER INDICATOR ILLUMINATED AND THE TEMPERATURE GAUGE DISPLAYED THAT THE VEHICLE WAS HOT. THE VEHICLE WAS TAKEN A DEALER WHERE IT WAS DIAGNOSED THAT THE COOLING OUTLET PIPE WAS LEAKING. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE WAS NOT REMEDIED. THE FAILURE MILEAGE WAS 76,000.
I HAVE BEEN HAVING SEVERAL ISSUES LATELY THAT ARE NOT COVERED UNDER WARRANTY WITH MY CAR. POWER TRAIN ISSUES, STABILITY ISSUES, SENSOR ISSUES. THESE ISSUES HAVE HAPPENED ON AND OFF AND SOME HAVE BEEN FIXED BEFORE AND THEY KEEP GETTING WORSE. THE CAR STARTS SHAKING REALLY BAD WHEN I AM DRIVING. IT DOES NOT FEEL SAFE. *TR
SINCE PURCHASING THIS VEHICLE THERE HAS ALWAYS BEEN A HESITATION IN THE ACCELERATION AND "ENGINE JERKING". I ORIGINALLY REPORTED WITHIN THE FIRST APPROX 6 MONTHS OF OWNING THE VEHICLE. THE SERVICE CENTER HAD THEIR TRANSMISSION SPECIALIST DRIVE THE VEHICLE AND I WAS TOLD "THAT IS JUST HOW IT DRIVES. I TOLD THEM ON A SECOND TIME ABOUT THE ONGOING ISSUES AND WAS DISMISSED. LAST YEAR I STARTED GETTING THE "SERVICE STABILITRAK" ERROR AND THE JERKING AND LACK OF ACCELERATION AND HESITATION HAS GOTTEN INCREASINGLY WORSE. THIS IS A SAFETY CONCERN AS TRYING TO GO FROM A STOPPED POSITION AND GOING THROUGH AN INTERSECTION IT WILL LAG AND CAN CAUSE A DELAY ALSO DRIVING DOWN THE ROAD IT WILL JERK AND ALMOST FEEL LIKE I COULD LOSE CONTROL OF THE CAR. I OFTEN ALSO GET A SMELL OF THE COOLANT THAT GOES THROUGH MY CAR. I HAVE HAD ALL RECALLS IN...
I WAS DRIVING TO WORK ON OCT 10, 2016, A BIT BEFORE 3:30 PM ON THE BELT PARKWAY IN BROOKLYN NY. I WAS GOING SLOWLY AS THERE WAS HEAVY TRAFFIC. I HAD BEEN DRIVING FOR 90 MINUTES WHEN I TURNED ON THE AC AND IMMEDIATELY NOTICED A STRONG BURNING SMELL, SO I TURNED THE AC OFF. A FEW MOMENTS LATER I NOTICED WISPS OF WHITE SMOKE COMING FROM UNDER THE HOOD OF THE CAR. BY THE TIME I WAS ABLE TO PULL OVER (LESS THAN 2 MINUTES) HEAVIER WHITE THEN GRAY SMOKE BEGAN POURING OUT AND VARIOUS WARNING LIGHTS CAME ON IN THE DASHBOARD. I GOT OUT, GRABBED MY BELONGINGS AND CALLED 911 WITHIN 3 MINUTES OF PULLING OVER. AN OFF DUTY FIREMAN ATTEMPTED TO ASSIST WITH A FIRE EXTINGUISHER BUT IN MINUTES THE FRONT OF THE CAR WAS ABLAZE. FIREFIGHTERS RESPONDED QUICKLY BUT THE FRONT OF THE CAR WAS...
TAKATA RECALL'' A WHOLE BURN INTO MY AIR CONDENSOR CAUSING MY FLUIDS TO LEAK OUT AND CAUSING A BAD SMELL
TRANSMISSION JERKS EXTREMELY HARD. WHEN AIR IS ON CAR FAILS TO ACCELERATE AT ALL. IDLES ON ITS OWN, JUMPS GEARS ALWAYS. FUEL SYSTEM IS BAD, IT CHOKES CONSTANTLY AND WONT START SOME DAYS. IT VIBRATES EXTREMELY HARD AND I HAD IT SERVICED 1 MONTH AGO FOR SHAFT CASE. THIS IS THE WORST CAR EVER!!!!!!! ITS A DANGER TO DRIVE IT WONT PICK UP SPEED AND WHEN THE AIR IS ON IT WONT MOVE AT ALL. IF STILL AT A LIGHT, IT WILL JERK EXTREMELY HARD TO WHERE IT JERKS ME. WHEN IN PARK IT IDLES ITSELF. IF I'M ENTERING ONTO THE HIGHWAY IT WONT PICK UP SPEED EVEN IF THE AIR IS NOT ON. WHEN I REVERSE AND GO BACK TO PARK IT JERKS EXTREMELY HARD. I HATE THIS CAR!!! SOMETIMES IT DOESN'T WANT TO STOP.
I BOUGHT MY CAR MARCH 2015 AND I HAVE HAD NOTHING BUT PROBLEMS SINCE I GOT IT. I STILL OWE $ 8000.00 ON IT AND THE GM COMPANY TOLD ME MY MOTOR IS BLOWED. MY FATHER IS A MECHANIC AND TOOK A LOOK AND SAID HE BELIEVES MY CAR JUMPED TIME BECAUSE MY WATER PUMP QUIT. MORGAN MCCLURE TOLD ME THEY WOULD FIX IT BUT IT WILL COST ME 3500 DOLLARS. I THINK ALL THESE CARS NEED TO BE TAKEN OFF ROAD AND EVERYONE WHO HAS HAD ISSUES SHOULD GET PLACED IN ANOTHER CAR.. I AM PAYING A TOTAL OF 17,000 FOR MY CAR AND ITS NOT EVEN DRIVABLE. I WILL NEVER BY ANOTHER CRUZE AND I WILL LET EVERYONE KNOW THE ISSUES SO THEY DON'T BUY ONE EARTHIER. IVE BEEN RIPPED OFF WITH THIS CAR SINCE THE DAY I BOUGHT IT . THIS IS EXACTLY WHAT HAPPENED TO MY...
TL* THE CONTACT OWNS A 2011 CHEVROLET CRUZE. WHILE DRIVING AT AN UNKNOWN SPEED, THE CHECK ENGINE WARNING LIGHT ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE PCV AIR CHARGE BYPASS TUBE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. AFTER THE REPAIRS, THE VEHICLE BEGAN TO INCREASE IN RPMS WHILE IDLING ROUGHLY. THE VEHICLE WAS TAKEN BACK TO THE DEALER, BUT THE CAUSE OF THE FAILURE WAS UNDETERMINED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THERE WAS A VACUUM LEAK AND THE DIAPHRAGM AND VALVE COVER ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 38,064.
DROVE ABOUT 45 MILES AND PARKED VEHICLE. NOTICED ENGINE FAN RUNNING HARD, SHUT OFF VEHICLE AND WENT INTO STORE. RETURNED TO VEHICLE TWENTY MINUTES LATER TURNED ON CAR, FAN STILL RUNNING HARD. PUSHED ONSTAR BUTTON TO GET DIAGNOSTIC CHECK. ENGINE ERROR CODE FOUND, ADVISED TO TAKE TO DEALER TO INVESTIGATE. STARTED VEHICLE ABOUT TEN MINUTES INTO DRIVE, COULD SMELL COOLANT FROM ENGINE AND VEHICLE SLOWED AND CHIMES CAME ON WITH DASH READING: ENGINE OVERHEATED STOP CAR AND TURN OFF ENGINE. HAD TOWED TO DEALER, THEY SAY A PORT IS CRACKED IN CYLINDER HEAD AND COOLANT LEAKING. WILL COST $500 TO FIX. VEHICLE HAS 59,000 MILES. ALSO ENGINE MAKES POPPING NOISES AFTER RUNNING ON HIGHWAY AND COME TO A COMPLETE STOP. SITTING AT LIGHT OR STOP SIGN AND IT POPS FOUR OR FIVE TIMES. DON'T HEAR IT WHEN I'M DRIVING. THESE CARS ARE LEMONS, GM NEEDS TO RECALL THEM AND GIVE...
WHEN PURCHASING MY AUTO 2011 CHEVROLET CRUZE I WAS NOT TOLD THAT THIS 2011 CHEVROLET CRUZE HAD A COOLANT LEAK THAT THE COMPANY COULD NOT REPAIR. BEFORE I PURCHASED MY 2011 CHEVROLET CRUZE A GUARDER PLATE WAS INSTALLED TOO KEEP THE LEAK FROM BURNING OFF OF THE MOTOR AND NO REPAIR TO STOP THE COOLANT LEAK. MY 2011 CHEVROLET CRUZE OVER HEATED AND I WAS SENT A LETTER THAT CHEVROLET COMPANY WOULD REPLACE THE COOLANT ONCE IT GET LOW. I TOLD THEM THAT THIS COOLANT IS ALSO INSIDE THE CAB OF MY 2011 CHEVROLET CRUZE AND THEY SAID THAT I WOULD BE CHARGED TO HAVE MY 2011 CHEVROLET CRUZE CHECKED FOR REASON OF LEAK BUT ONCE COOLANT IS LEAKED OUT OR LOW THEY WOULD REPLACE IT. THIS CHEMICAL IS A LABELED 'A' POISON FOR HUMANS WITHIN IT'S LABEL. WHICH I HAVE HAD THOSE AFFECTS FROM IT'S RELEASE AT THIS POINT....
EXISTING RECALL RECALL NUMBER: 12V288000 APPLIES TO MY VEHICLE DESPITE MY VIN NOT QUALIFYING FOR THIS RECALL. I HAVE HAD TO REPLACE SEVERAL PARTS RELATING TO ENGINE COOLING INCLUDING A WATER PUMP ON TWO OCCASIONS WITHIN 9 MONTHS. IT IS WELL DOCUMENTED WITH MY GM SERVICE CENTER (BERGSTROM GM OF NEENAH, WI 920.722.1111) AND OTHER CERTIFIED MECHANICS THAT OIL HAS BEEN FOUND AND CLEANED OUT OF SEVERAL AREAS OF MY ENGINE INCLUDING: THE TURBO CHARGER, INTAKE MANIFOLD, THROTTLE BODY, CHARGE AIR COOLER AND ITS INLET AND OUTLET PIPES, AND CYLINDERS. IN ADDITION, MY THERMOSTAT HAS FAILED AND DOES NOT NOTIFY ME OF AN OVER-HEATING ISSUE. AN OVERHEATING ENGINE THAT LEAKS OIL THROUGHOUT WITH NO WARNING FROM THE THERMOSTAT IS A RECIPE FOR DISASTER.
CAR WILL SLOW TO 2 MPH WITH THE WARNINGS "LOW ENGINE MODE" AND "SERVICE STABILITRACK". CAN BE GOING ANY SPEED AND THIS HAPPENS. HAVE HAD THE CAR TOWED 3 TIMES FOR THIS SAME PROBLEM. EACH TIME THEY TELL US IT IS ANOTHER PART THAT IS DEFECTIVE. WE HAVE SPENT APPROXIMATELY $2,000 ON REPAIRS FOR THIS SAME ISSUE. MY MAIN CONCERN IS THAT MY [XXX] YEAR OLD SON WHO DRIVES THIS VEHICLE IS GOING TO GET KILLED. IF THIS HAPPENS ON A HIGHWAY WITH A SEMI BEHIND HIM, THE SEMI WILL NOT BE ABLE TO SLOW DOWN TO THAT SPEED THAT FAST AND WILL RUN RIGHT OVER HIM. THERE ARE NUMEROUS REPORTS OF THIS SAME ISSUE ON 2011-2015 CRUZE VEHICLES THAT YOU CAN FIND ANYWHERE ON THE INTERNET (EVEN ON GM FORUM). I WOULD LIKE TO KNOW HOW MANY PEOPLE HAVE TO DIE FROM THIS ISSUE BEFORE A RECALL IS MADE...
I FIRST TOOK MY CRUZE TO THE DEALER BECAUSE OF LEAKING TRANSMISSION FLUID FROM A DEFECTIVE SEAL ON THE TRANSMISSION BOX. THEY ALSO SAID THE BATTERY WAS CRACKED. TRANSMISSION WAS COVERED UNDER WARRANTY, BUT I HAD TO BUY A NEW BATTERY. REALLY? AFTER THAT WORK BEING DONE, I NOTICED THE SMELL OF ANTI FREEZE. DEALER SAID A HOSE WAS SPLIT, BUT WHEN I ASKED TO SEE THE HOSE, THEY SAID THE END BROKE OFF WHEN THEY WERE REPLACING A CLIP BLAMED ON THE ANTI FREEZE LEAK. I HAD TO BUY A NEW HOSE. SAID THEY CHECKED THE SYSTEM FOR LEAKS AND THERE WEREN'T ANY. THE CAR STOPPED LEAKING FOR A WHILE, BUT NOW I HAVE PUDDLES OF ANTI FREEZE ON THE GARAGE FLOOR AND A NAUSEATING SMELL AROUND THE CAR. I AM GOING TO GO TO A DIFFERENT DEALER FOR A SECOND OPINION, BUT I FEAR I HAVE A REAL...
I AM A FIRE INVESTIGATOR I WORK FOR THE LOS ALAMOS COUNTY FIRE DEPT. I INVESTIGATED A VEHICLE FIRE THAT ORIGINATED IN THE ENGINE COMPARTMENT, VEHICLE WAS STATIONARY AND HAD JUST BEEN DRIVEN APPROX.. 1 HR. THE VEHICLE IS LISTED AS HAVING A RECALL NHTSA CAMPAIGN NUMBER: 12V288000. IT APPEARS THAT EVEN THOUGHT THE VEHICLE WAS SERVICED FOR THE RECALL THE SAME PROBLEM AND RESULTING FIRE HAPPENED. VEHICLE BEGAN TO SMOKE AFTER BEING PARKED AND FIRE WAS WITN
MY CAR FROM TIME TO TIME SHOWS AN ERROR SAYING REDUCED ENGINE POWER. THE WHOLE CAR KICKS DOWN AND UNABLE TO GO OVER 10 MPH. THIS HAS HAPPENED A FEW TIMES AND ONCE ON THE HIGHWAY. IT DIDN'T DO IT AGAIN FOR AWHILE BUT THEN AGAIN TODAY IT DID IT. I HAVE READ A FEW BLOGS THAT IS A COMMON PROBLEM WITH CHEVY CRUZ AND I DON'T BELIEVE IT'S COVERED UNDER WARRANY. THIS COULD BE A DEADLY FAULT WITH THIS CAR. YOU GET NO NOTIFICATION THAT IT'S GOING TO HAPPEN.
I'VE OWNED MY 2011 CHEVY CRUZE FOR 4 YEARS AND I HAVE HAD ON-GOING ISSUES WITH A VERY DISTINCT SMOKE/COOLANT SMELL COMING FROM THE ENGINE. IT IS MORE NOTICEABLE WHEN THE HEAT IS ON. IN DOING RESEARCH, THIS IS A WELL-KNOWN ISSUE. I'VE TAKEN MY CAR TO THE DEALERSHIP ON THREE SEPERATE OCCASIONS AND THEY CANNOT FIX THE ISSUE - IT KEEPS COMING BACK. I REACHED OUT TO CHEVY TO FILE A COMPLAINT BUT I AM NOT GETTING HELP FROM THEM. THE ODOR THAT IS COMING FROM THE CAR IS SO BAD THAT I HAVE TO ROLL DOWN MY WINDOWS IN THE WINTER. IT IS EITHER NO HEAT, OR HEAT AND WINDOWS DOWN. I KNOW CHEVY IS AWARE OF THIS ISSUE - IT IS ALL OVER THE INTERNET - HOWEVER, THEY ARE NOT DOING THEIR PART TO FIX THE ISSUE. I AM CONCERNED FOR MY HEALTH - WHATEVER I AM...
I CAN SMELL A BURNING COOLANT TYPE SMELL INSIDE THE CABIN OF THE VEHICLE. IT DOES NOT HAPPEN ALL THE TIME. IT LEAVES A FILM ON THE WINDOWS. WHEN IT HAPPENS IT BURNS MY NOSE AND EYES. I HAVE TO ROLL DOWN THE WINDOWS TO GET FRESH AIR. I CONSIDER THIS A HEALTH ISSUE, INHALING THESE FUMES. I TOOK THE CAR TO THE DEALERSHIP THREE TIMES. ONCE THEY REPLACED A TRANSMISSION COOLANT CONNECTOR, THAT DIDN'T SOLVE THE PROBLEM, AND TWICE THEY SAID THEY COULDN'T FIND A PROBLEM. I SEE THAT THERE HAVE BEEN MANY COMPLAINTS ABOUT THIS. THIS HAPPENS IN ALL SITUATIONS, MOVING OR STANDING STILL. THE FOLLOWING I COPIED FROM A FORUM ONLINE. THIS PERSON HAD THE SAME PROBLEM: IN THE COURSE OF THAT REPAIR THE TECHS DETECTED AN EXTREME AMOUNT OF LUBRICANT ON THE INNER DASH BOX WHERE THE VENT DOORS AND CONTROLS ARE LOCATED. THE TECH REMOVED...
ON DECEMBER 21, 2015, WHILE ON MY WAY TO WORK IN DEARBORN IN RUSH HOUR TRAFFIC AT 7:15 A.M. , TRAVELING SOUTH ON SOUTHFIELD FREEWAY AT 65 MPH IN THE FAST LANE, AN ALARM SOUNDED AND MY RATE OF SPEED WAS REDUCED TO 10 MPH, AN EXCLAMATION SYMBOL APPEARED ON MY DISPLAY WITH THE WORDS "REDUCED ENGINE POWER". I IMMEDIATELY TURNED ON MY HAZZARD LIGHTS. CARS TRAVELLING BEHIND ME HAD TO SLAM ON THEIR BRAKES TO AVOID HITTING ME. THE SHOULDER WAS NOT THE ADEQUATE WIDTH TO MOVE THE VEHICLE OFF THE ROAD TO GET OUT OF THE WAY OF TRAFFIC. I PULLED OFF AS MUCH AS I COULD AND SWITCHED THE CAR OFF, THIS RESET THE PROBLEM SO I DID NOT HAVE REDUCED ENGINE POWER AND I WAS ABLE TO TRAVEL AND EXIT THE EXPRESSWAY SAFELY. THE PROBLEM HAPPENED AGAIN ON THE ROAD TO MY OFFICE COMPLEX PARKING LOT....
ON 12-5-15 I WAS ON MY WAY TO CT FROM MASS AND WAS ON 91. ABOUT 45 MINUTES INTO THE TRIP THE CAR BEGAN TO LOOSE POWER AND THE CHECK ENGINE LIGHT CAME ON AND THE SERVICE STABLITRACK LIGHT CAME ON. AS SOON AS THE LIGHT CAME ON THE TEMPERATURE GAUGE AND RPM GAUGE WOULD FLING UP AND DOWN QUICKLY! I IMMEDIATELY WENT FROM 65 MPH TO 30 MPH.( I WAS ALMOST REAR ENDED BY A CAR BEHIND ME) I COASTED MY WAY TO THE RIGHT LANE AND WAS ABLE TO GET OFF THE EXIT. THE CAR TOOK ABOUT 4 HOURS TO GO BACK TO NORMAL. ( I RETURNED TO MASS, I HAD TO TAKE THE BACK WAY HOME AND AVOID THE HIGHWAY AS THE CAR STILL HAD REDUCE SPEED) THE CAR WILL RETURN TO NORMAL AND THE CHECK ENGINE LIGHT WILL GO OFF. EVERYDAY NOW THE CHECK ENGINE LIGHT...
THE COOLING SYSTEM IN MY 2011 CHEVY CRUZE HAS FAILED FOR THE 3RD TIME IN MY TWO YEAR OWNERSHIP. THIS IS DANGEROUS, MY CAR OVERHEATED AND WENT INTO IDLE MODE ON A 70MPH INTERSTATE(81) WITH MY FAMILY STILL INSIDE. CHEVY DENYS ANY PROBLEM! MULTIPLE CLASS ACTION LAWSUITS HAVE BEEN STARTED REGARDING THE FAULTY COOLING SYSTEM BUT THEY SEEM TO JUST DISAPPEAR. MY CAR CONSTANTLY SMELLS OF NAUSEATING COOLANT AND HAS BEEN "FIXED" TWICE NOW. SO WHAT GIVES? WHY IS THIS NOT BEING ADDRESSED? THE NHTSA NEEDS TO HANDLE THIS PROBLEM AS IT IS BIGGER THAN CHEVY WILL EVER ADMIT.
ENGINE COOLANT SMELL INSIDE CABIN. HEAT MUST BE ON. THE VAPORS ARE STRONG ENOUGH TO IRRITATE THE EYES AND THROAT. THIS VEHICLE WAS PURCHASED DURING SUMMER AND SMELL STARTED WHEN IT TURNED COLD AND HAS CONTINUED
A RECALL ON THE VALVE- COVER GASKET POTENTIALLY CAUSING A FIRE FROM OIL LEAKAGE HAS BEEN REPORTED IN THE LOCAL PAPER, BUT NOT ON MY MAKE/MODEL. I HAVE THE OIL LEAKAGE AND CAN SMELL IT BURNING OFF SOMETHING. THIS WAS NOT A PROBLEM UNTIL AFTER THE DEALERSHIP HAD TO REBUILD MY TRANSMISSION. MY CAR HAS 74,000 MILES.
MOST OF THE MILES I PUT ON A CAR ARE HIGHWAY MILES. I HAVE A 90 MILE ROUND TRIP TO GET TO WORK. THE FIRST TIME THIS HAPPENED WAS APPROXIMATELY 2 YEARS AFTER I BOUGHT THE CAR AND HAD ROUGHLY 60,000 MILES ON IT (SUMMER OF 2013). THE A/C SHUT OFF AND THE WATER TEMPERATURE ROSE VERY QUICKLY. I TOPPED OFF THE COOLANT AND DIDN'T HAVE ANY MORE TROUBLE FOR AWHILE. ABOUT THIS SAME TIME I STARTED GETTING A SICKLY SWEET BURNT OIL SMELL IN THE CAR. VERY STRONG SMELL WHEN STOPPED AND THERE'S NO AIR FLOW TO DISSIPATE THE FUMES. JUST RECENTLY IT HAPPENED AGAIN. SAME THING, A/C SHUT OFF, WATER TEMP INDICATOR PEGGED OUT AND I GOT A MESSAGE SAYING "GO TO IDLE" OR SOMETHING TO THAT EFFECT. THERE WAS COOLANT SITTING ON TOP OF THE ENGINE. WITH THE CAR AT IDLE I COULD ONLY FIND A SMALL...
ALMOST TO INTO A HUGE ACCIDENT DRIVING ON THE HIGH WAY AT A SPEED OF 35MPH WHEN MY CAR SLOWED DOWN WITH MY FOOT STILL ON THE GAS. IT FELT LIKE MY GEARS WERE SHIFTING WITHOUT ME SHIFTING THEM. I REALLY DON'T KNOW TO MUCH ABOUT CARS BUT I KNOW THIS WASN'T SUPPOSED TO HAPPEN WHILE DRIVING
PRACTICALLY EVERY DAY I DRIVE MY CAR, I EXPERIENCE EXTREME SHIFTING AND TRANSMISSION ISSUES. SPECIFICALLY, I HAVE TO FLOOR THE GAS PEDAL FOR THE CAR TO MOVE FROM 2ND TO 3RD SHIFT. THIS IS AN AUTOMATIC CAR, AND IT DRIVES LIKE A POORLY SHIFTING MANUAL. IT IS EXTREMELY UNSAFE TO DRIVE BECAUSE IT DOES NOT ACCELERATE WHEN I HIT THE GAS PEDAL, RATHER THE ENGINE REVS VERY HIGH AND LOUDLY, YET THE CAR DOES NOT ACCELERATE. IT ALSO HAS MADE LOUD POPPING SOUNDS FROM THE ENGINE, AND THE CAR FILLS WITH AN EXHAUST SMELL, AND DURING THE WINTER COOLANT SMELL IS OBVIOUS IN AND OUTSIDE THE CAR. I AM VERY UNCOMFORTABLE DRIVING-AND FEEL UNSAFE-DRIVING THIS CAR AND IT IS ALMOST FOUR YEARS OLD WITH LESS THAN 50,000 MILES! I HAVE BROUGHT IT TO THE DEALERSHIP ON THE BELOW DATES AND THEY CANNOT ?DUPLICATE THE ISSUE?, THUS HAVE NOT FIXED IT....
MY HUSBAND NOTICED THE COOLANT LEVEL WAS LOW WHILE CHANGING MY OIL. HE FILLED UP THE COOLANT COMPARTMENT. A WEEK LATER, MY BATTERY DIED, SO WHEN MY HUSBAND WHEN TO JUMP MY CAR, HE NOTICED THE COOLANT LEVEL WAS ONCE AGAIN LOW AND THAT THERE WAS COOLANT PRESENT ON THE ENGINE HOSES. HE FILLED UP THE COOLANT AGAIN AND IT IS STEADILY LEAKING COOLANT WHEN THE CAR IS RUNNING. I RECEIVED A LETTER IN THE MAIL FROM GM IN 2014 ABOUT POSSIBLE COOLANT LEAK. THE LETTER TOLD ME TO TAKE MY VEHICLE IN FOR SERVICE IF THERE WERE ANY ISSUES WITH THE ENGINE COOLING SYSTEM. I WAS NOT HAVING ISSUES WITH ENGINE COOLING AT THE TIME, AND I PUT THE LETTER TO THE SIDE. TWO MONTHS AGO, MY AC BROKE DUE TO A ROCK HITTING IT. WHEN I TOOK MY VEHICLE TO THE CHEVY DEALERSHIP FOR THE AC, THEY NOTICED...
TL* THE CONTACT OWNS A 2011 CHEVROLET CRUZE. THE CONTACT STATED THAT WHILE DRIVING AT 45 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 58,278.
THIS INCIDENT WITH MY CHEVROLET CRUZE HAS HAPPENED ON MORE THAN ONE OCCASION IN THE SAME MONTH. I WILL BE DRIVING, COMING TO A STOP AND THE WHOLE CAR WILL TURN OFF ON ME. THE AIR CONDITIONING SHUTS OFF, RADIO, THE WHOLE CAR POWERS DOWN. I PUT THE CAR INTO PARK, TURN OFF THE CAR, WAIT A FEW MINUTES AND TURN THE CAR BACK ON. PRAYING THAT ME AND MY TWO YEAR OLD DON'T GET INTO AN ACCIDENT THROUGHOUT THE INCIDENT.
IT SAID SERVICE ESP.
TL* THE CONTACT OWNED A 2011 CHEVROLET CRUZE. WHILE AT A STOP LIGHT, THE CONTACT NOTICED SMOKE COMING THROUGH THE VENT AND INTO THE CABIN OF THE VEHICLE. MOMENTS LATER, SMOKE AND FLAMES APPEARED UNDER THE HOOD OF THE VEHICLE. AFTER EXITING THE VEHICLE, SEVERAL EXPLOSIONS WERE HEARD COMING FROM THE VEHICLE. THE FIRE DEPARTMENT EXTINGUISHED THE FLAMES. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 46,000.
MANY RECALLS ON VEHICLE, OVER 5. ENGINE ISSUES.. CAR DOES NOT RUN WELL... I'VE TAKEN THE CAR MULTIPLE TIMES IN THE PAST MONTHS..
WHILE DRIVING THE VEHICLE THE ENGINE LIGHT CAME ON. THE CAR ONLY HAS 60,000.00 ON IT BUT WE TOOK IT IN BECAUSE THE ENGINE WOULD JUST RANDOMLY STOP AND THE CAR WOULD STALL. THE VEHICLE WHEN BROUGHT INTO THE DEALERSHIP, HAD BEEN INSPECTED AND THE CAR WAS MISSING PARTS. THE INTAKE MANIFOLD NON RETURN VALVE WAS MISSING. THERE WAS A VACUUM LEAK AT THE PCV ORIFICE EXTERNAL PORT. WATER PUMP WAS LEAKING FROM BOLT HOLES AND COVER PLATE. COOLANT LEAK WAS FOUND EVEN THOUGH A FEW MONTHS PRIOR TO THE LEAK, CHEVY "FIXED" THE RECALLED ITEM. I BELIEVE THAT THE VEHICLE HAS MANY FAULTY PARTS AND THIS IS THE SECOND TIME I HAVE WRITTEN A COMPLAINT ABOUT THIS COMPANY USING FAULTY PARTS IN THERE MANUFACTURING PROCESS. *TR
Other 2011 CHEVROLET CRUZE Problem Areas
Power Train
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Electrical System
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Electronic Stability Control Esc
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Unknown Or Other
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Vehicle Speed Control
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Service Brakes
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Steering
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Air Bags
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Fuelpropulsion System
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Engine And Engine Cooling
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Visibilitywiper
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Power Trainautomatic Transmission
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Service Brakes Hydraulic
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Structurebody
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Seats
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Exterior Lighting
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Equipment
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Seat Belts
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Equipment Adaptivemobility
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Tires
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Wheels
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Fuel System Gasoline
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Traction Control System
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Electrical System Instrument Clusterpanel
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Power Trainmanual Transmission
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Structure
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Structurebodydoor
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Suspension
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Visibilitydefrosterdefoggerhvac System
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Engine And Engine Coolingexhaust Systememission Controlcrankcase Pcv
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Service Brakes Hydraulicpedals And Linkages
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Visibilityrearview Mirrorsdevicesexterior
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Air Bagsfrontalsensorcontrol Module
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Air Bagssidewindow
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Child Seat
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Electrical System12v24v48v Battery
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Electrical Systembody Control Modulebcm
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Electrical Systemignition
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Electrical Systemignitionswitch
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Engine And Engine Coolingengine
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Engine And Engine Coolingexhaust Systememission Controlgas Recirculation Valve Egr Valve
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Engine And Engine Coolingexhaust Systemmanifoldheadermufflertail Pipe
1 complaint
Equipmentelectricalnavigational Systemglobal Positioning System
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Equipmentmechanicalaccessory Scissorscrewbottle Jacklift
1 complaint
Equipmentrecreational Vehicletrailerlpg Systemswater Heater
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Fuel System Gasolinefuel Injection System
1 complaint
Fuel System Gasolinefuel Injection Systeminjectors
1 complaint
Fuel System Gasolinestoragetank Assemblymounting
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Latcheslockslinkagestrunk Lidlock
1 complaint
Power Trainclutch Assembly
1 complaint
Service Brakes Hydraulicfoundation Componentsdiscrotor
1 complaint
Service Brakes Hydraulicpower Assistvacuum
1 complaint
Tirespressure Monitoring And Regulating Systems
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Tirestemporaryemergency Spare Tire
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Vehicle Speed Controlaccelerator Pedal
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Visibility
1 complaint
Visibilitydefrosterdefoggerhvac Systemheater Core
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Visibilitypower Window Devices And Controls
1 complaint
Visibilityrear Window Wiperwasher
1 complaint