NHTSA Complaint #10837274 — 2011 CHEVROLET CRUZE
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 10837274 |
| Vehicle | 2011 CHEVROLET CRUZE |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | 68,330 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | MI |
Consumer Description
I FIRST TOOK MY CRUZE TO THE DEALER BECAUSE OF LEAKING TRANSMISSION FLUID FROM A DEFECTIVE SEAL ON THE TRANSMISSION BOX. THEY ALSO SAID THE BATTERY WAS CRACKED. TRANSMISSION WAS COVERED UNDER WARRANTY, BUT I HAD TO BUY A NEW BATTERY. REALLY? AFTER THAT WORK BEING DONE, I NOTICED THE SMELL OF ANTI FREEZE. DEALER SAID A HOSE WAS SPLIT, BUT WHEN I ASKED TO SEE THE HOSE, THEY SAID THE END BROKE OFF WHEN THEY WERE REPLACING A CLIP BLAMED ON THE ANTI FREEZE LEAK. I HAD TO BUY A NEW HOSE. SAID THEY CHECKED THE SYSTEM FOR LEAKS AND THERE WEREN'T ANY. THE CAR STOPPED LEAKING FOR A WHILE, BUT NOW I HAVE PUDDLES OF ANTI FREEZE ON THE GARAGE FLOOR AND A NAUSEATING SMELL AROUND THE CAR. I AM GOING TO GO TO A DIFFERENT DEALER FOR A SECOND OPINION, BUT I FEAR I HAVE A REAL PROBLEM AND FROM WHAT I'VE READ IT IS COMMON WITH THIS CAR AND GM HASN'T DONE MUCH TO HELP THE CONSUMER. I BELIEVED IN BUYING AMERICAN, BUT IT WON'T BE ANOTHER CHEVY.
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