NHTSA Complaint #10846410 — 2011 CHEVROLET CRUZE

WHEN PURCHASING MY AUTO 2011 CHEVROLET CRUZE I WAS NOT TOLD THAT THIS 2011 CHEVROLET CRUZE HAD A COOLANT LEAK THAT THE COMPANY COULD NOT REPAIR. BEFORE I PURCHASED MY 2011 CHEVROLET CRUZE A GUARDER PLATE WAS INSTALLED TOO KEEP THE LEAK FROM BURNING OFF OF THE MOTOR AND NO REPAIR TO STOP THE COOLANT LEAK. MY 2011 CHEVROLET CRUZE OVER HEATED AND I WAS SENT A LETTER THAT CHEVROLET COMPANY WOULD REPLACE THE COOLANT ONCE IT GET LOW. I TOLD THEM THAT THIS COOLANT IS ALSO INSIDE THE CAB OF MY 2011 CHEVROLET CRUZE AND THEY SAID THAT I WOULD BE CHARGED TO HAVE MY 2011 CHEVROLET CRUZE CHECKED FOR REASON OF LEAK BUT ONCE COOLANT IS LEAKED OUT OR LOW THEY WOULD REPLACE IT. THIS CHEMICAL IS A LABELED 'A' POISON FOR HUMANS WITHIN IT'S LABEL. WHICH I HAVE HAD THOSE AFFECTS FROM IT'S RELEASE AT THIS POINT. I CANNOT GET CHEVROLET TO FIX THIS AND THEY SAID THAT THEY'LL NOT FIX IT JUST REPLACE COOLANT JUST FOR 2016 AFTER THEN THEY'LL NOT REPLACE LEAKED COOLANT. I ASKED THEM IF I COULD HAVE THE 2011 CHEVROLET CRUZE CHECKED WITHOUT HAVING A SERVICE CHARGE AND I WAS TOLD I COULD NOT THAT I'LL BE CHARGED A FEE. I WAS OFFERED A $2000.00 VOUCHER TO PURCHASE ANOTHER AUTO. BEING ONCE STRESS OF OVER HEATING OR CORRECT LEVELS OF COOLANT WITHING VEHICLE COOLANT FUNCTIONING COMPONENTS CANNOT OPERATE NORMALLY I'D HAVE TO REPLACE THOSE COMPONENTS AND IF NOT UNDER COMPONENTS WARRANTY I'LL BE CHARGED SERVICE VISIT AND PARTS AND LABOR RENDERED. I MENTIONED THAT THIS COOLANT CHEMICAL BURN OFF IS CAUSING SIGHT EFFECTS AND THAT IT CONTINUES SENDING THOSE CHEMICAL COOLANT FUMS INTO THE CAB OF THE VEHICLE AND I'M TAKING MEDICATION FOR THOSE SIGHT EFFECTS OF THE COOLANT'S CHEMICAL BURN OFF. AGAIN (GENERAL MOTORS CORPORATION LEGAL AGENT SAID THAT'S THE LEGAL OFFER AND IF NOT AGREED ACTIVE CASE FILE WOULD BE CLOSED. ON 3/10/2015 MY CASE FILE CLOSED WITH NO RESOLUTION.