NHTSA Complaint #10820622 — 2011 CHEVROLET CRUZE

ENGINE issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number 10820622
Vehicle 2011 CHEVROLET CRUZE
Component ENGINE
Date of Incident
Date Filed
Mileage 82,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State OH

Consumer Description

I'VE OWNED MY 2011 CHEVY CRUZE FOR 4 YEARS AND I HAVE HAD ON-GOING ISSUES WITH A VERY DISTINCT SMOKE/COOLANT SMELL COMING FROM THE ENGINE. IT IS MORE NOTICEABLE WHEN THE HEAT IS ON. IN DOING RESEARCH, THIS IS A WELL-KNOWN ISSUE. I'VE TAKEN MY CAR TO THE DEALERSHIP ON THREE SEPERATE OCCASIONS AND THEY CANNOT FIX THE ISSUE - IT KEEPS COMING BACK. I REACHED OUT TO CHEVY TO FILE A COMPLAINT BUT I AM NOT GETTING HELP FROM THEM. THE ODOR THAT IS COMING FROM THE CAR IS SO BAD THAT I HAVE TO ROLL DOWN MY WINDOWS IN THE WINTER. IT IS EITHER NO HEAT, OR HEAT AND WINDOWS DOWN. I KNOW CHEVY IS AWARE OF THIS ISSUE - IT IS ALL OVER THE INTERNET - HOWEVER, THEY ARE NOT DOING THEIR PART TO FIX THE ISSUE. I AM CONCERNED FOR MY HEALTH - WHATEVER I AM INHALING IS NOT HEALTHY. IT GIVES ME HEADACHES AND MAKES ME FEEL ILL. PLEASE HELP.

Related Complaints for the 2011 CHEVROLET CRUZE

Other ENGINE Complaints

#11719712 The vehicle continues to overheat. The fan has been changed, the thermostat has been changed, the coolant reservoir ...
#11699756 The contact owns a 2011 Chevrolet Cruze. The contact stated that while driving 25-35 MPH, the vehicle failed to shift...
#11697199 When I start my vehicle and go over a certain speed it show service abs system it also makes a grinding sound when br...
#11675310 The engine is leaking oil. There are clearly known issues with this engine such as oil leaks and engine fires. Th...
#11657618 The contact owns a 2011 Chevrolet Cruze. The contact stated while driving at an undisclosed speed, the RPM increased ...

Recent Complaints for the 2011 CHEVROLET CRUZE

#11699756 POWER TRAIN The contact owns a 2011 Chevrolet Cruze. The contact stated that while driving 25-35 MPH, the vehicle failed to shift...
#11697199 ELECTRICAL SYSTEM When I start my vehicle and go over a certain speed it show service abs system it also makes a grinding sound when br...
#11697199 STEERING When I start my vehicle and go over a certain speed it show service abs system it also makes a grinding sound when br...
#11680047 ELECTRICAL SYSTEM The contact owns a 2011 Chevrolet Cruze. The contact stated that on two separate occasions while driving at undisclos...
#11680047 POWER TRAIN The contact owns a 2011 Chevrolet Cruze. The contact stated that on two separate occasions while driving at undisclos...
Check any vehicle history by VIN - Free vehicle history report