NHTSA Complaint #10939751 — 2011 CHEVROLET CRUZE

I PURCHASED A PRE-OWNED 2011 CHEVY CRUZE IN AUGUST OF 2016. IN DECEMBER, I WAS DRIVING ON THE HIGHWAY AND MY CAR STARTED TO JERK AS I PUSHED ON THE GAS AND IT WOULDN'T ACCELERATE. I PULL OVER AND PARKED THE CAR TO SEE WHAT WAS WRONG. I RESTARTED THE CAR AND PUT IT IN DRIVE, BUT IT WOULDN'T GO FORWARD; HOWEVER, WHEN I PUT THE CAR IN REVERSE, IT MOVED. MY MOM CALLED THE DEALERSHIP WE BOUGHT IT FROM TO CLAIM THE LEMON LAW, BUT THEIR RESPONSE WAS THAT THEY COULDN'T DO ANYTHING ABOUT IT BECAUSE THE CAR WAS OLDER THAN 30 DAYS. SHE WAS ALSO TOLD THAT THE LEMON LAW DOES NOT APPLY TO USED VEHICLES, SO MY DAD HAD THE CAR TOWED TO CHEVROLET. THEY SAID THAT THE TRANSMISSION WAS THE ISSUE. MY ISSUE IS THAT I HAD THIS CAR FOR 4 MONTHS. REPLACING OR GETTING THE TRANSMISSION FIXED COSTS MORE THAN THE CAR IS WORTH. I DO NOT HAVE THE FUNDS FOR THIS BEING THAT I AM A COLLEGE STUDENT, AND I NEED THIS TRANSPORTATION. I CAN'T TRADE THIS CAR IN SINCE IT'S IN THIS CONDITION. MY OTHER ISSUE IS THAT THERE IS NO RECALL FOR THIS MALFUNCTION IN THIS PARTICULAR VEHICLE. AFTER DOING SOME RESEARCH ON THIS ISSUE, I REALIZED THAT THERE A LOT OF PEOPLE DEALING WITH THIS SAME PROBLEM AND OTHERS REGARDING THE TRANSMISSION. I BELIEVE THERE SHOULD BE A RECALL ON THE TRANSMISSION BECAUSE THIS ISSUE IS EXTREMELY DANGEROUS. *TR