NHTSA Complaint #11590235 — 2011 CHEVROLET CRUZE POWER TRAIN

Complaint Details

ODI Number	11590235
Vehicle	2011 CHEVROLET CRUZE
Component	POWER TRAIN
Date of Incident	May 22, 2024
Date Filed	May 22, 2024
Mileage	130,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	KY

Consumer Description

The contact owns a 2011 Chevrolet Cruze. The contact stated while attempting to leave a parking lot, the gear shifter was shifted to drive but the transmission remained in reverse. The vehicle was towed to an independent mechanic where it was diagnosed with transmission failure. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The dealer was not contacted. The manufacturer was not notified of the failure. The failure mileage was approximately 130,000. The VIN was not available.

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