NHTSA Complaint #10809421 — 2011 CHEVROLET CRUZE

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	10809421
Vehicle	2011 CHEVROLET CRUZE
Component	ENGINE
Date of Incident	December 6, 2015
Date Filed	December 10, 2015
Mileage	80,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WV

Consumer Description

THE COOLING SYSTEM IN MY 2011 CHEVY CRUZE HAS FAILED FOR THE 3RD TIME IN MY TWO YEAR OWNERSHIP. THIS IS DANGEROUS, MY CAR OVERHEATED AND WENT INTO IDLE MODE ON A 70MPH INTERSTATE(81) WITH MY FAMILY STILL INSIDE. CHEVY DENYS ANY PROBLEM! MULTIPLE CLASS ACTION LAWSUITS HAVE BEEN STARTED REGARDING THE FAULTY COOLING SYSTEM BUT THEY SEEM TO JUST DISAPPEAR. MY CAR CONSTANTLY SMELLS OF NAUSEATING COOLANT AND HAS BEEN "FIXED" TWICE NOW. SO WHAT GIVES? WHY IS THIS NOT BEING ADDRESSED? THE NHTSA NEEDS TO HANDLE THIS PROBLEM AS IT IS BIGGER THAN CHEVY WILL EVER ADMIT.

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