NHTSA Complaint #10928936 — 2011 CHEVROLET CRUZE

WHILE DRIVING TO WORK I RECEIVED THE TURN OFF AC ENGINE TO HOT WARNING.THE TEMPERATURE OUTSIDE WAS IN THE 50'S. PULLED OVER AND SAW THE COOLANT WAS LOW,ADDED COOLANT BUT IT WOULDN'T STAY IN THE TANK. TOOK THE CAR TO ARROWHEAD CHEVROLET IN PEORIA,AZ AND WAS TOLD IT WAS THE WATER OUTLET HOUSING LEAKING AND COST TO REPLACE WAS $490.00, THE CAR HAS 69,000 AND SHOULDN'T BE HAVING THIS ISSUE,THE DEALERSHIP COULD CARE LESS,CALLED GM WARRANTY AND WAS TOLD BASICALLY TOO BAD AND WE ARE SORRY BUT IT'S NOT UNDER WARRANTY AND WE WILL NOT PROVIDE COST ASSISTANCE FOR THE REPAIR. CURRENTLY THERE IS A RECALL FOR THE COOLANT LEAKING AT THE WATER PUMP,BUT GM FEELS IT SHOULDN'T COVER THE WATER OUTLET HOUSING. I'M SURE IT'S LEAKING FROM THE WATER PUMP BUT THE SERVICE MANAGER JUST WANTED TO MAKE A DOLLAR OFF A POOR SINGLE MOM. SHAME ON GM FOR KNOWING THE ISSUE WITH THE COOLANT LEAKING ISN'T JUST RELATED TO THE WATER PUMP BUT THE WHOLE COOLING SYSTEM!! *TR