2009 VOLKSWAGEN JETTA Fuel System Diesel Problems

WIFE WENT OUTSIDE TO START HER TDI AND AFTER SITTING AND MAKING NO PROGRESS IN WARMING AND SMELLING A LOT OF UN-BURNT DIESEL SHE DECIDED TO SHUT IT OFF. AFTER SHE CAME INSIDE AND TOLD ME IT WAS NOT WARMING UP AND IT SEEMED TO BE RUNNING OUT OF FUEL VERY QUICKLY I WENT OUTSIDE TO CHECK IT OUT. I COULD SEE THAT DIESEL HAD LEAKED ONTO THE GROUND, SO I OPENED THE HOOD AND FUEL WAS DRIPPING FROM THE ENGINE MOUNTED FUEL PUMP. I LEFT IT OVERNIGHT AT THIS POINT TO MAKE SURE NO FIRES WHERE STARTED. THE NEXT MORNING I TOOK IT APART TO FIND OUT WHAT THE SOURCE OF THE LEAK AND AFTER REMOVING THE PUMP, ASSOCIATED ELECTRICAL, AND RUBBER LINES I SAW THE END OF THE PUMP HAD POPPED OUT OF ITS CRIMPED ALUMINUM CASE. THIS WAS ALLOWING DIESEL TO LEAK PAST THE RUNNING ELECTRIC PUMP...

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN JETTA. WHILE DRIVING APPROXIMATELY 10 MPH, THE VEHICLE HESITATED AND THE ENGINE STALLED. THE VEHICLE WAS UNABLE TO RESTART. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE FAILURE WAS RELATED TO THE FUEL SYSTEM. THE VEHICLE WAS REPAIRED. THAT THE HIGH COMPRESSION FUEL PUMP NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT REFUSED TO COVER THE COSTS OF THE REPAIR. THE VIN WAS NOT PROVIDED. THE APPROXIMATE FAILURE MILEAGE WAS 60,000. UPDATED 01/21/16*LJ *TR

WHILE DRIVING IN LOCAL, I WAS SO SCARED WHEN MY 09 VW JETTA SPORTWAGEN TDI SUDDENLY STOPPED, COMPLETELY OUT OF POWER. THE CAR STOPPED RIGHT BEFORE WE ENTERED THE INTERSECTION. IT COULDN'T BE ABLE TO RESTART. THERE WERE NO ENGINE LIGHT ON, NO WARNING SIGNS. THE CAR JUST COMPLETELY SHUT DOWN WITHOUT ANY SIGNS AND WE HAVE TO HAVE IT TOWED. I CONSIDER THIS AS A SERIOUS SAFETY ISSUE SINCE IF THE CAR JUST SHUT DOWN LIKE THAT WHILE ON FREEWAY, IT COULD LEAD TO MANY CAR ACCIDENTS AND DEATHS. THE DIAGNOSIS SHOWED THAT THERE IS METAL PIECES FLOW INSIDE THE FUEL LINE WHICH CAUSE FUEL SYSTEM DAMAGE AND BREAK DOWN THE HIGH PRESSURE FUEL PUMP. THIS ISSUES HAS BEEN HAPPENING TO CARS IN THE SAME MODEL WHICH HAS BEEN REPORTED OVER THE YEARS. NHTSA SHOULD HAVE SOLUTIONS FOR THIS SAFETY ISSUES WITH THESE VW'S CAR MODELS TO PREVENT SERIOUS...

GLOW PLUG WARNING LIGHT BEGAN FLASHING AND ENGINE LOST MUCH OF ITS POWER. AFTER ABOUT 1 MINUTE OF ADDITIONAL DRIVING ENGINE STOPPED IN THE MIDDLE OF THE ROAD LEADING TO LOSS OF POWER STEERING AND BRAKES. MANAGED TO COAST CAR OFF TO SIDE OF THE ROAD AND STOP WITHOUT INCIDENT. CAR TOWED TO LOCAL MECHANIC AND DIAGNOSED AS A HIGH-PRESSURE FUEL PUMP (HPFP) FAILURE WHICH RESULTED IN METAL FLAKES CONTAMINATING THE ENTIRE FUEL SYSTEM. *TR

DRIVING DOWN FREEWAY AT 61MPH, ENGINE TURNS OFF. NO POWER STEERING OR BRAKES WHILE I CHANGED LANES IN HEAVY TRAFFIC TO GET TO THE SHOULDER OF THE ROAD. CAR WOULD NOT START AND HAD TO TOW TO THE DEALERSHIP. DEALER REPLACED BATTERY, PRIMED FUEL SYSTEM, GAVE CAR BACK. AFTER FIVE DAYS, CHECK ENGINE LIGHT CAME ON, SO I TOOK CAR TO DEALERSHIP. THEY REPLACED GLOW PLUG CONTROL MODULE AND GAVE CAR BACK. DRIVING DOWN HIGHWAY WHEN CAR AGAIN DIES, ENGINE TURNS OFF WITHOUT WARNING. I HAVE TO CHANGE LANES AGAIN WITH NO POWER STEERING OR BRAKES TO GET OFF THE ROAD. TOWED VEHICLE TO DEALERSHIP WHERE THEY SAY THE HIGH PRESSURE FUEL PUMP NEEDS TO BE REPLACED. THIS IS A VERY SCARY AND DANGEROUS PROBLEM TO HAVE A CAR TURN ITSELF OFF WHILE DRIVING DOWN THE FREEWAY. *TR

ON 11/3/2014 I DROVE MY 2009 VOLKSWAGEN JETTA TDI TO WORK ON INTERSTATE 90 , WHEN THE CARS ENGINE LIGHT CAME ON AND THE VEHICLE IMMEDIATELY STARTED TO DECREASE SPEED. BY THE TIME I FOUND A SAFE SPOT TO PULL OVER THE VEHICLE SHUT DOWN COMPLETELY. MY CAR HAD TO BE TOWED TO AN AUTOSHOP WHERE I WAS TOLD THAT MY CARS HIGHPRESSURE FUEL PUMP SHUT DOWN AND CONTAMINATED THE WHOLE FUEL SYSTEM WITH METAL FROM THE SECONDARY FUEL PUMP.I HAD PURCHASED THIS CAR USED JUST THIS FEBRUARY FOR $15000 AND NOW I HAVE TO PAY A BILL OF $7000 TO BE ABLE TO DRIVE IT AGAIN.I DID DO SOME RESEARCH AND DISCOVERED THAT I AM NOT THE ONLY DRIVER WITH A 2009 VW JETTA WHERE THE HIGHPRESSURE FUEL PUMP FAILED. *TR

THE CAR WAS RUNNING FINE UP TO THE TIME IT QUIT. IT STALLED IN A PUDDLE AFTER 7 DAYS OF RAIN SO I ASSUMED IT HAD GOTTEN WATER IN THE SYSTEM SOMEHOW. I HAD IT TOWED TO MY LOCAL MECHANIC. HE IN TURN CALLED THE DEALER WHO SAID THEY WERE UNABLE TO SELL HIM THE PARTS FOR THE REPAIR AND THAT I NEEDED TO HAVE IT TOWED TO THEM. I HAVE SINCE BEEN TOLD THE REPAIR WORK WILL BE BETWEEN 8 AND 10 THOUSAND DOLLARS TO REPLACE THE DIESEL FUEL SYSTEM! I TOLD THEM TO HOLD OFF SO THAT I CAN WAY MY OPTIONS. I HAVE SINCE VERIFIED THAT INDEED THE HIGH PRESSURE FUEL PUMP HAD DISINTEGRATED AND DESTROYED THE FUEL SYSTEM. *TR

HIGH PRESSURE FUEL PUMP FAILED (2.0L TDI CLEAN DIESEL MOTOR). THIS IS COVERED UNDER EA11003. *TR

MY VW JETTA TDI 2009 STALLED IN TRAFFIC IN DEC. 2010, IT WAS ONLY A YEAR OLD WITH 23,000 MILES. THE DEALER SAID I MUST HAVE PUT REG. GAS AND NOT DIESEL. I SAID I HAD RECEIPTS AND HE COULD TEST IT TO PROVE I HADN'T. THE DAMAGE WAS $8,000 FOR A NEW FUEL SYSTEM INCLUDING TANK. IT WAS CALLED A HIGH PRESSURE FUEL PUMP MALFUNCTION WITH FUEL SYSTEM CONTAMINATION. HE SAID THERE WAS METAL SHARDS THAT DISINTEGRATED THE ENTIRE FUEL SYSTEM. IT WAS COVERED UNDER WARRANTY. NOW AUGUST 7, 2014, THE EXACT SAME THING OCCURRED AND IT IS NOT UNDER WARRANTY BUT THE DEALER WILL COVER IT AGAIN FOR FREE. CHECKING ON-LINE, I SEE THIS IS A COMMON PROBLEM AND THERE NEEDS TO BE A RECALL OR WE SHOULD GET A NEW CAR. I ASKED DEALER IF HE COULD GUARANTEE IT WON'T HAPPEN AGAIN AND HE CAN'T! BUT HE...

FLASHING GLOW PLUG LIGHT AND ENGINE WARNING WITH LOSS OF POWER. ENGINE DIED WITHIN SEVERAL MINUTES. COASTED TO SAFE SPOT TO PULL OFF ROAD. TOWED TO VW DEALER WHO DIAGNOSED HIGH PRESSURE FUEL PUMP (HPFP) FAILURE WITH METAL THROUGHOUT FUEL SYSTEM. *TR

DRIVING IN THE NEIGHBORHOOD WHEN ALL OF A SUDDEN CAR'S RPM'S GO SUPER HIGH. I TURN OFF THE VEHICLE AND IT WOULDN'T START AGAIN. HAD IT TOWED TO VW DEALER WHO HAS DIAGNOSED PROBLEM AS FULL FUEL SYSTEM BLOW OUT/FAILURE. I AM THE ORIGINAL OWNER. NO PROBLEMS PREVIOUSLY AND NO SYMPTOMS OF FUEL SYSTEM PROBLEMS PRIOR TO THIS INCIDENT. *TR

WHILE DRIVING, A WARNING MESSAGE BRIEFLY APPEARED STATING ENGINE MANAGEMENT MALFUNCTION FOLLOWED BY A BLINKING HEAT COIL LIGHT. THE MANUAL SAID TO TAKE TO REPAIR STATION AS SOON AS POSSIBLE, BUT WITHIN 1 MILE THE JETTA TDI LOST POWER, MY CAR ALMOST STOPPING AND EVENTUALLY LOSING ALL POWER. LUCKILY I WAS NOT ON THE FREEWAY WHERE THIS WOULD HAVE BEEN VERY DANGEROUS, AND I WAS ABLE TO PULL TO THE SIDE OF A COUNTRY ROAD, CALLING FOR A TOW TRUCK. ANALYSIS FOLLOWING INSTRUCTIONS ON A VW SERVICE BULLETIN SHOWS THE PRIMARY FUEL PUMP THAT SUPPLIES THE SYSTEM FAILED AND THE VANE PUMP RELEASED METAL INTO THE ENTIRE FUEL SYSTEM, GETTING PAST THE FILTER (ANOTHER DEFECT?) AND GOING ALL THE WAY TO THE INJECTORS. THE ENTIRE SYSTEM EXCEPT THE GAS TANK WILL NEED TO BE REPLACED. VW SAYS THIS $7000 REPAIR IS NOT UNDER WARRANTY. VW SHOULD HAVE RECALLED THE FAULTY...

WHILE PASSING THROUGH A BUSY INTERSECTION, ENGINE SUDDENLY SHUTDOWN, WITH ENGINE FAILURE WARNING MESSAGE. WOULD NOT RESTART. PUSHED VEHICLE OUT OF INTERSECTION AND TO SHOULDER, WHERE I AWAITED TOW TRUCK. HIGH PRESSURE FUEL PUMP HAD FAILED, CONTAMINATING THE ENTIRE FUEL SYSTEM WITH SHRAPNEL, REQUIRING THE ENTIRE SYSTEM TO BE REPLACED. THIS IS IN LINE WITH FAILURE DESCRIBED IN CAMPAIGN EA11003. *TR

WHILE IDLING IN DRIVE THROUGH, ENGINE STARTED MAKING A RUBBING NOISE, FOLLOWED BY SUDDEN ENGINE SHUTDOWN AND "ENGINE FAILURE" WARNING MESSAGE. WOULD NOT RESTART. HAD TO PUSH VEHICLE OUT OF DRIVE THROUGH AND AWAIT TOW. VW SERVICE DEPARTMENT CONFIRMED THE HIGH PRESSURE FUEL PUMP HAD FAILED, AND THE ENTIRE SYSTEM WOULD NEED TO BE REPLACED (AS DESCRIBED IN CAMPAIGN EA11003). THIS IS THE SECOND OCCURRENCE ON THIS VEHICLE (PREVIOUS INSTANCE WAS IN NOVEMBER 2012). *TR

DRIVING ON I-95 AT 70 MPH, GLOW PLUG LIGHT BEGAN TO BLINK, THEN ENGINE FAILURE LIGHT CAME ON. ENGINE BEGAN TO SLOW, TURNED ONTO NEXT EXIT AND WHEN I RELEASED THE GAS PEDAL, THE ENGINE STOPPED RUNNING. WAS ABLE TO COAST TO EDGE OF ROADWAY. TOWED TO VW DEALER IN FLORENCE, SC AND WAS TOLD I HAD FUEL PUMP FAILURE AND WOULD NEED A NEW FUEL SYSTEM COSTING BETWEEN $8,000 - $10,000. *TR

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN JETTA. THE CONTACT STATED THAT WHILE AT A STOP, THE VEHICLE STALLED AND WAS UNABLE TO BE RESTARTED. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE DIESEL FUEL PUMP FAILED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 166,798. UPDATED 06/09/14*LJ 06/13/2014 *JS

I GOT A WARNING LIGHT ON THE INSTRUMENT PANEL INDICATING "DIESEL PARTICULATE FILTER." AFTER A FEW MINUTES, I GOT ANOTHER WARNING LIGHT INDICATING AN OVERHEAT IN THE EXHAUST SYSTEM. I IMMEDIATELY TOOK THE CAR TO THE DEALER. I WAS PRESENTED WITH A BILL FOR $6,800. I HAVE NEVER HEARD OF THAT PROBLEM IN VW'S, SO I WOULD HOPE SOMEONE WOULD LOOK INTO IT. EVERYONE WHO BUYS A VW DIESEL SHOULD KNOW THAT A POTENTIAL EXISTS THAT A CLOGGED FILTER WOULD RESULT IN A $6,800 REPAIR. *TR

AS THE CAR (A 2009 VW JETTA TDI) WAS ENTERING AN INTERSECTION THE HIGH PRESSURE FUEL PUMP MALFUNCTIONED (COMPLETELY) CAUSING THE CAR TO STOP IN THE MIDDLE OF THE INTERSECTION. IT COULD NOT BE RESTARTED, WAS PUSHED TO THE SIDE OF THE ROAD AND SUBSEQUENTLY TOWED TO THE DEALER. *TR

DRIVING AT APPROXIMATELY 65 MPH ON THE INTERSTATE ON THURSDAY MARCH 27, 2014, THE CAR BEGAN TO FLASH THE "GLOW PLUG" WARNING LIGHT ALONG WITH A MESSAGE "ENGINE FAULT WORKSHOP". AT THIS POINT IN TIME THE CAR WOULD ONLY DO ABOUT 50 MPH ON THE INTERSTATE FOR ABOUT 2 MORE MILES UNTIL I FOUND A SAFE LOCATION TO PULL OFF THE INTERSTATE. THE CARS ENGINE STALLED AS I WAS MAKING MY WAY OFF THE ROAD. I WAS UNABLE TO GET THE CAR TO START AGAIN. THE CAR WAS TOWED THE SAME DAY TO A LOCAL GARAGE OF MY CHOICE. THE TECHNICIANS TOOK FIVE DAYS TO DIAGNOSE THE PROBLEM, WHICH WAS DETERMINED TO BE A FAILED HIGH PRESSURE FUEL PUMP. I WAS TOLD THE ENTIRE FUEL SYSTEM MUST BE REPLACED IN ORDER FOR THE CAR TO RUN PROPERLY, DUE TO THE FACT THAT THE ENTIRE FUEL SYSTEM GETS CONTAMINATED WITH TINY...

HIGH PRESSURE FUEL PUMP FAILED WHILE DRIVING ON THE FREEWAY. THIS IS THE DIESEL MODEL OF THE CAR. TDI TRIM. THE CAR SUDDENLY AT 65 MILES PER HOUR GAVE A FAILURE/WORKSHOP ERROR. TRAFFIC SLOWED DOWN AND NEEDED TO BRAKE. WHEN TRAFFIC PICKED UP, THE CAR WAS NOT ABLE TO ACCELERATE AS QUICKLY, BARELY GAINING 1MPH A SECOND. THE CAR WENT INTO LIMP MODE WITH A MAX SPEED OF 40 MPH. TOOK THE CAR TO DEALER AND WAS DIAGNOSED WITH A HIGH PRESSURE FUEL PUMP FAILURE, REQUIRING THE ENTIRE FUEL SYSTEM FLUSHED AND EVERYTHING NEAR AND AHEAD OF THE FUEL PUMP TO BE REPLACED. *TR

MY JETTA LOST POWER FROM GOING 60MPH TO 35-40 AND AFTER A MIN IT SHUT DOWN ON HIGHWAY. I MANAGED TO PUSH IT ON A SHOULDER AND TRIED TO START AGAIN BUT NOTHING HAPPENED. I TOWED IT AWAY TO MECHANIC AND FOUND OUT THAT MY HIGH PRESSURE FUEL PUMP SHATTERED AND RELEASED BUNCH OF TINY METAL PEACES IN TO THE FUEL FILTER AND ENGINE. MECHANIC TOLD ME THAT IT HAPPENED BECAUSE OF A DESIGN FLAW WITH THE PUMP THAT VW ADMITTED BUT HAVEN'T DONE ANYTHING ABOUT THAT. SO I'M WONDERING WHAT IF A SEMI TRUCK CAME AT THE SAME TIME AND HIT ME WOULD THEY DO SOMETHING ABOUT IT THEN? *TR

RE: NHTSA ACTION NUMBER EA11003 IN AUGUST 2013, WE EXPERIENCED THE SAME FUEL PUMP MALFUNCTION NOTED IN NHTSA ACTION NUMBER EA11003. VEHICLE IS A 2009 VOLKSWAGEN JETTA TDI. THE CHECK ENGINE LIGHT CAME ON STEADY AND ENGINE WAS NOT RUNNING WELL, THEN STALLED IN TRAFFIC AND WOULD NOT RESTART. VEHICLE WAS TOWED TO LOCAL VOLKSWAGEN DEALER. DEALER SERVICE DEPARTMENT INSPECTED VEHICLE AND FOUND ISSUE WAS MALFUNCTIONING HIGH PRESSURE FUEL PUMP. TOTAL REPAIR COST WAS $5232.98 TO REPLACE FUEL PUMP, WATER PUMP, AND RELATED PARTS. VEHICLE FUEL WAS ALWAYS THE PRESCRIBED ULTRA LOW SULFUR DIESEL FUEL AVAILABLE IN LOCAL FILLING STATIONS: SUNOCO, SHELL, EXXON, HESS. *TR

HIGH-PRESSURE FUEL PUMP FAILURE (HPFP) WHILE DRIVING ON HIGHWAY AT 60MPH MISFIRING AND STALLING GLOW PLUG LIGHT IS FLASHING AND CHECK ENGINE. *TR

2009 VW JETTA TDI UNABLE TO START THE VEHICLE IT WOULD CRANK BUT WILL NOT START. THE VEHICLE WAS TOWED TO THE VW DEALER AND THEY SAID THAT THE FUEL PUMP IN THE FUEL TANK FAILED. THE PUMP IN THE TANK WAS REPLACED AND STILL WILL NOT START. THE DEALER THEN SAID THAT THE HPFP HIGH PRESSURE FUEL PUMP ON THE ENGINE WAS BAD. THEY CHANGED THE PUMP AND STILL WILL NOT START. THE DEALER DOES NOT KNOW WHAT IS WRONG WITH THE VEHICLE AT THIS TIME. THEY CALLED THEIR TECH LINE AWAITING AN ANSWER. I BELIEVE THIS IS A HIGH PRESSURE FUEL PUMP FAILURE ISSUE THAT IS A KNOWN ISSUE AND WELL TALKED ABOUT ON THE VW TDI FORUMS. IF THIS IS THE ISSUE THE PUMPS AND ANY REPAIRS SHOULD BE WARRANTIED FOR THE LIFE OF THE VEHICLE AS LONG AS YOU OWN THE VEHICLE SINCE IT WAS PURCHASED...

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE NUMBER 1 DIESEL FUEL INJECTOR FAILED AND THE VEHICLE WOULD NOT ACCELERATE. THE CONTACT INDICATED THAT WHILE STATIONARY AT A RED LIGHT THE VEHICLE STALLED AND THE GLOW PLUG AND CHECK ENGINE LIGHT ILLUMINATED. THE FAILURE WAS DIAGNOSED BY AN INDEPENDENT MECHANIC WHO REPLACED THE NUMBER 1 DIESEL FUEL INJECTOR. THE MANUFACTURER WAS NOTIFIED AND NO SOLUTION WAS OFFERED. THE FAILURE MILEAGE WAS 156,591. UPDATED 01/29/14*LJ UPDATED 01/29/14

WHILE TRAVELING ON INTERSTATE THE VEHICLE LOST ACCELERATION AND LOST POWER WHILE ON EXIT RAMP. VEHICLE WAS TOWED TO NEAREST VW DEALER. INFORMED BY DEALER THAT THE HIGH PRESSURE FUEL PUMP HAD DISINTEGRATED AND SENT METAL THROUGHOUT FUEL SYSTEM AND THAT PARTS AND LABOR FOR REPAIR WOULD BE $6000-$8000. CALL TO VW FOR ASSISTANCE WAS REWARDED WITH THEIR OFFERING TO PAY FOR THE NEEDED REPAIRS. THERE WAS A LONG RECORDED HISTORY OF DEALER SERVICING AND PROOF OF ONLY DIESEL FUEL PURCHASES. NHTSA SHOULD INSURE THAT ALL TDI OWNERS BE NOTIFIED OF THIS PROBABILITY AND GIVEN THE OPPORTUNITY TO HAVE REPAIRS/REPLACEMENTS DONE BY VW. *TR

WHEN COMING TO STOP AT A RED LIGHT, THERE WAS AN ENGINE FAULT WORKSHOP WARNING MESSAGE AND A BLINKING YELLOW GLOW PLUG WARNING LIGHT. WHEN THE LIGHT TURNED GREEN, THE CAR FELT SLUGGISH, NEEDING EXTRA THROTTLE THAN USUAL TO GET TO 35MPH. AFTER STOPPING AT THE NEXT RED LIGHT, THE CAR WAS STUCK IN FIRST GEAR (ONLY 30 SECONDS AFTER THE WARNING LIGHT), AND I COULD ONLY GET TO 10MPH IN A 35MPH ZONE. TURNING ON MY HAZARD BLINKERS, I WAS LUCKY THAT THERE WAS A DEDICATED LEFT TURN LANE INTO A PARKING LOT, OTHERWISE I WOULD NOT HAVE BEEN ABLE TO SAFELY PULL OVER TO THE RIGHT SHOULDER FROM THE LEFT LANE BEFORE THE ENGINE DIED. *TR

CHECK ENGINE LIGHT AND GLOW PLUG INDICATOR LIGHT ILLUMINATE AND ENGINE GOES INTO LIMP OR SAFE MODE. HAS HAPPENED TWICE AND DEALER CANNOT FIND PROBLEM. *TR

TRAVELING AT HIGHWAY SPEEDS WHEN GLOW PLUG INDICATOR LIGHT STARTED FLASHING AND ENGINE POWER WAS IMMEDIATELY LOST. ENGINE FAILED TO HOLD IDLE AND STALLED WHILE CAR WAS MOVING WITH CLUTCH ENGAGED. ENGINE WAS ABLE TO RESTART AND MIL LIGHT ILLUMINATED, GLOW PLUG INDICATOR LIGHT FLASHED AND DRIVER INFORMATION SYSTEM INDICATED ENGINE MALFUNCTION. CAR HAD NO ACCELERATION AND HAD TO BE TOWED TO DEALERSHIP. VW SERVICE TECHNICIAN INDICATED FUEL PUMP FAILURE AND SHOWED EVIDENCE OF METAL FILINGS IN FUEL INJECTION SYSTEM. *TR

I DROVE HOME FROM WORK ON 9/28/2013 GOT OFF THE FREEWAY, CAME TO A STOP AT END OF OFFRAMP AND THE FIRST WARNING LAMP CAME ON INDICATING A GLOW PLUG FAILURE. IT CONTINUED TO RUN AND I DROVE TO A NEARBY PARKING LOT AT APPROX. 50% POWER, PARKED, CYCLED THE IGNITION FROM ON TO OFF AND BACK ON AGAIN. THIS CLEARED THE FAULT TEMPORARILY, I DROVE TOWARD HOME AND WITHIN ANOTHER 2 MILES THE SAME GLOW PLUG FAULT RETURNED ALONG WITH THE CHECK ENGINE SYMBOL AND A WARNING INDICATING WORKSHOP WAS NEEDED. THE FOLLOWING DAY I BOUGHT A CODE READER, READ THE CODES AND FOUND SEVERAL LOGGED, SOME OF WHICH IM CERTAIN WERE RESIDUAL FAULTS FROM THE ACTUAL CAUSE OF THE FAILURE WHICH WAS INDICATED BY A RECURRING "LOW FUEL RAIL PRESSURE" FAULT. I HAVE CALLED THE DEALER WHICH INSTRUCTED ME TO LOOK AT THE FUEL FILTER AND AIDED BY...

LEFT THE WAL-MART PARKING LOT AND THE CAR STALLED WHILE DRIVING. LUCKY NO ONE WAS BEHIND US. TRIED TO RESTART BUT THE CAR WOULD NOT START. HAD A TOW TRUCK TAKE IT TO OUR HOME. MY HUSBAND READ THE TROUBLE CODE "000135 - FUEL RAIL/SYSTEM PRESSURE P0087 - 000 - TOO LOW" LOOKED IT UP ON THE INTERNET AND FOUND THIS IS CAUSED BY THE HPFP MALFUNCTIONING. NHTSA HAS A CURRENT INVESTIGATION ONGOING ON THIS ISSUE, I HOPE YOU CAN HELP, THIS COULD HAVE BEEN VERY DANGEROUS, AS MY DAUGHTER WAS SUPPOSED TO TAKE THE CAR TO COLLEGE THIS WEEKEND AND THIS COULD HAVE HAPPENED ON THE HIGHWAY OR IN ORLANDO CITY TRAFFIC. WE HAVE HAD DIESEL CARS SINCE 1998, 2 OTHER TDIS AND MY HUSBANDS TRUCK IS A DIESEL, WE FUEL THEM AT SAM'S CLUB UNLESS WE ARE ON THE ROAD, THERE HAS NOT BEEN ANY ACCIDENTAL FUEL MIX...

AFTER RETURNING FROM A SERVICE AT THE DEALER, MY 2009 SPORTWAGEN INSTRUMENT WARNING LIGHTS DISPLAYED A FLASHING GLOW PLUG LIGHT FOLLOWED IMMEDIATELY BY A MESSAGE TO BRING THE VEHICLE TO IN FOR SERVICE. WE WERE FOUR HOUSES DOWN FROM OUR DRIVE, AND AS WE PULLED INTO THE DRIVEWAY, THE VEHICLE SHUT OFF AND WOULD NOT RESTART. IT WAS TOWED TO THE DEALER WHO REPORTED METAL DEBRIS IN THE FUEL FILTER INDICATING A HIGH PRESSURE FUEL PUMP FAILURE AND A COST FOR REPLACEMENT PARTS (ENTIRE FUEL SYSTEM) TOTALING OVER $5000. THIS IS A CERTIFIED PRE-OWNED VEHICLE, OWNED FOR LESS THAN ONE YEAR. I CALLED AND FILED A CLAIM WITH VW USA. *TR

VEHICLE, 2009 VW SPORTWAGEN TDI, WAS TRAVELING BETWEEN 40-45 MPH WHEN IT SUDDENLY LOST POWER. THEN THE GLOW PLUG WARNING LIGHT CAME ON ALONG WITH THE MESSAGE 'ENGINE MALFUNCTION, WORKSTATION' DISPLAYED IN THE MULTIFUNCTION DISPLAY ON THE DASH. LUCKILY NARROWLY AVOIDED ACCIDENT AS CAR LIMPED THROUGH INTERSECTION. DEALER NOTED THAT THE PROBLEM IS DUE TO METAL SHAVINGS IN THE FUEL SYSTEM DUE TO PART FAILURE, PRESUMABLY THE HIGH PRESSURE FUEL PUMP. *TR

CAR IS A JETTA TDI (DIESEL ENGINE). ENGINE WARNING LIGHT APPEARED WHILE DRIVING, APPROXIMATELY 50 YARDS LATER WHILE SLOWING DOWN THE ENGINE FAILED AND WOULD NOT RESTART. CAR WAS STOPPED AT INTERSECTION ON A BUSY 5 LANE ROAD AT 5:30 PM WITH CARS COMING FROM BEHIND AND AROUND AT SPEEDS OF 45+ MPH. SHERIFF CAME TO DIVERT TRAFFIC TO PREVENT A WRECK AND ALLOW TOW TRUCK TO TOW CAR SAFELY. DEALER STATES THAT HIGH PRESSURE FUEL PUMP FAILED, RUINING FUEL SYSTEM, QUOTES POTENTIAL REPAIR COST OF $8,500. FILLED FUEL TANK 5 MILES PRIOR TO INCIDENT WITH 11 GALLONS OF DIESEL FUEL (REPUTABLE FUEL DEALER, ALMOST ALWAYS USE THIS DEALER). THERE WAS NO WARNING PRIOR TO THE INCIDENT -- NO ROUGH ENGINE OR STALLING OR TROUBLE OF ANY KIND. CAR IS DRIVEN BY ONLY ONE DRIVER AND IS WELL MAINTAINED, HAS NEVER BEEN FUELED WITH ANYTHING BUT DIESEL FROM REPUTABLE DEALERS....

THE EXHAUST FLAP IS STICKING IN THE OPEN POSITION, THUS CAUSING WARNING LIGHT ON DASH TO COME ON. *TR

2009 JETTA SPORTWAGEN TDI HPFP FAILURE AND FUEL SYSTEM CONTAMINATION. FAILURE OF HPFP SENDS METAL PARTICLES THROUGHOUT FUEL SYSTEM VIA FUEL RETURN LINES. THIS IS SERIOUS AND EXPENSIVE ISSUE TO REPAIR. VW DID ACKNOWLEDGE ISSUE WITH HPFP AND REPAIRED AT THEIR EXPENSE. *TR

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN JETTA. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE VEHICLE STALLED WHILE ALL OF THE INSTRUMENT PANEL LIGHTS ILLUMINATED. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSIS WHERE IT WAS ADVISED TO THE CONTACT THAT THE DIESEL FUEL INJECTOR FAILED. THE VEHICLE WAS REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 140,000. *TR

WE WERE DRIVING OUR 2009 VOLKSWAGEN JETTA TDI DOWN THE HIGHWAY AT 65MPH ON FRIDAY MAY 24, 2013 WHEN SUDDENLY THE CAR BEGAN TO SHAKE AND SHUDDER VIOLENTLY. IT WAS VERY SCARY AND THEN IT SEEMED THAT THE POWER WAS COMING IN AND OUT. BECAUSE OF THE SUDDEN SHAKING AND LOSS OF POWER, I HAD TO VERY QUICKLY PULL TO THE SIDE OF THE ROAD, TO AVOID CAUSING AN ACCIDENT ON A HEAVILY CONGESTED HIGHWAY ON A HOLIDAY WEEKEND. THE VEHICLE IS ALWAYS SERVICED BY THE DEALERSHIP (INCLUDING ALL OIL CHANGES) AND IS UP TO DATE ON ALL PERTINENT MAINTENANCE. THE DEALERSHIP HAS DIAGNOSED THE VEHICLE WITH A FAILED HIGH PRESSURE FUEL PUMP (HPFP) AND HAS ACCUSED US OF SOMEHOW ALLOWING METAL INTO THE DIESEL FUEL (THEY EVEN HAD SOME METAL "SAMPLES" TO SHOW ME AT THEIR SERVICE COUNTER, HOW BIZARRE). I WENT BACK TO THE FUEL STATION WHERE WE...

I HAD JUST PULLED OFF A HIGHWAY TO TURN AROUND IN A BUSINESS DRIVEWAY/PARKING LOT. IN THE MIDDLE OF THE MANEUVER, THE ENGINE CUT OUT. I TRIED TO RESTART THE CAR NUMEROUS TIMES, BUT WAS UNABLE TO RESTART IT. I HAD TO HAVE THE VEHICLE TOWED TO THE VW DEALERSHIP AS I HAD JUST PURCHASED THE USED CAR TWO WEEKS AGO AND IT WAS A CERTIFIED VEHICLE. I JUST TALKED TO THE SERVICE DEPARTMENT TODAY AND THEY TOLD ME THAT I HAD PUT BAD FUEL IN THE VEHICLE. I HAD FILLED THE TANK ONE WEEK BEFORE WITH ULTRA LOW SULFUR DIESEL. WHEN ASKED WHAT I COULD HAVE DONE TO PREVENT THIS, I WAS TOLD THAT I SHOULD HAVE GONE TO A MAJOR BRAND OF GAS STATION - HE DID NOT EVEN ASK WHICH GAS STATION I WENT TO. HE DESCRIBED THAT THE BAD DIESEL CAUSED THE HIGH PRESSURE FUEL PUMP...

WAS DRIVING ALONG AND CAR LOST POWER, ENGINE QUIT AND WOULD NOT RESTART. HAD CAR TOWED TO DEALER WHERE THEY DIAGNOSED THE PROBLEM AS A HIGH PRESSURE FUEL PUMP FAILURE. ALL INJECTORS, FUEL LINES, AND ASSOCIATED PARTS TO BE REPLACED. TANK HAS TO BE DRAINED AND FLUSHED. DEALER SAID VOLKSWAGON WOULD COVER ALL COSTS RELEATED TO REPAIR! *TR

I EXITED THE INTERSTATE AND CAME TO A STOP. THE GLOW PLUG LIGHT STARTED FLASHING AND THE CAR HAD NO POWER AND STALLED. I RESTARTED THE CAR AND IT HAD NO POWER. IT STALLED AGAIN AND WOULD NOT START. I HAD IT TOWED TO A VOLKSWAGEN DEALERSHIP AND THEY FOUND THAT THE HIGH PRESSURE FUEL PUMP HAD FAILED AND CONTAMINATED THE ENTIRE FUEL SYSTEM RESULTING IN COSTLY REPAIRS. *TR

DRIVING AT STEADY SPEED OF AROUND 20 MPH WHEN SUDDENLY SPEED AND RPMS DECREASED WITH GLOWPLUG LIGHT FLASHING. NOTICED A LOSS OF POWER. CAR WOULD PICK UP SPEED VERY SLOWLY. DID NOT FORCE ENGINE IN ANY WAY. 5 MINUTES LATER THE CAR DIED. TRIED STARTING CAR BACK UP BUT WOULD NOT START. HAD IT TOWED TO KNOWN LOCAL MECHANIC SHOP. WAS TOLD IT WAS A FUEL SYSTEM ISSUE IN WHICH THE FILTERS AND INJECTORS WERE BEING CLOGGED UP THEREFORE DAMAGING THE ENTIRE FUEL SYSTEM, WHICH WAS A KNOWN COMMON PROBLEM IN THIS THAT VOLKSWAGEN DID NOT ACKNOWLEDGE, AND REPAIRS WOULD COST AROUND $6K-7K TO REPLACE THE WHOLE FUEL SYSTEM. VERY UNHAPPY WITH THIS SITUATION AND DISAPPOINTED WITH VOLKSWAGEN AT THE FACT THAT NOTHING HAS BEEN DONE TO HELP THE CUSTOMERS THAT DRIVE THEIR VEHICLES CONSIDERING THE AMOUNT OF COMPLAINTS REGARDING THIS ISSUE. *TR

THE FUEL PUMP FAILED CAUSING THE VEHICLE TO LOOSE POWER AND COME TO A STOP ON A MAJOR HIGHWAY. THIS IS A DIESEL VW WHICH SEEMS TO BE A COMMON PROBLEM, BUT VOLKSWAGEN DID NOT ACKNOWLEDGE THAT EVEN THOUGH THE LOCAL DEALER HAS DONE 2 OF THESE SINCE JANUARY. IT IS COSTING ME 8000 TO REPLACE THE ENTIRE FUEL SYSTEM. I HAVE TAKEN CAR TO AN INDEPENDENT SHOP AND DEBATING ON MAKING REPAIRS AT THIS POINT. *TR

WHILE DRIVING, THERE WAS A BRIEF GRINDING NOISE, AND THE MOTOR SUDDENLY STOPPED PROVIDING POWER, THE POWER STEERING STOPPED, AND EVERY WARNING LIGHT CAME ON. FORTUNATELY I WAS ON A CITY STREET IN VERY LIGHT TRAFFIC AND COULD COAST SAFELY TO THE CURB. I TRIED TO RESTART IT, AND THE ENGINE WOULD CRANK, BUT WITHOUT IGNITION. I HAD THE CAR TOWED TO THE DEALER, AND THEY TOLD ME THAT THE HIGH PRESSURE DIESEL FUEL PUMP HAD DISINTEGRATED, AND HAD TO BE REPLACED WITH A NEW REDESIGNED ONE. THIS THEY DID AT NO COST, FOR WHICH I AM VERY GRATEFUL. *TR

DIESEL FUEL PUMP FAILURE WHICH CLOGGED FUEL FITTER AND INJECTION SYSTEM WHICH IN TURN CAUSED ENGINE TO CUT OUT. *TR

CAR APPEARED TO BE SLUGGISH AS I WAS DRIVING BACK TO THE OFFICE FROM LUNCH. AS I APPROACH THE LAST MAJOR INTERSECTION BEFORE GETTING ON THE HIGHWAY, THE CAR STARTED TO MAKE A VERY LOUD TICKING/KNOCK SOUND THAT WAS REV DEPENDENT. AS I ACCELERATED ON THE HIGHWAY TWO FAULTS CAME UP ON THE INSTRUMENT CLUSTER. THEY WERE A FLASHING GLOW PLUG LIGHT AND THE PHRASE ENGINE FAULT WORKSHOP. I WAS JUST REACHING THE SPEED LIMIT AT THIS TIME BUT POWER BEGAN TO FADE (IN HEAVY TRAFFIC, LUCKILY I HAD NOT YET MOVED INTO OTHER LANES). I MANAGED TO DRIVE AT 40 TO 45 MPH TO THE NEXT EXIT AND SAFELY PARKED THE CAR. THE CAR WAS TOWED TO THE LOCAL VW DEALER WHO NOTED THAT THE HPFP (HIGH PRESSURE FUEL PUMP) HAD FAILED AND TAKEN OUT THE ENTIRE FUEL SYSTEM (THE CAR IS DIESEL POWERED). THE DIESEL FUEL IN THE...

THIS CAR IS A VW JETTA TDI (TURBODIESEL). DRIVING ON I-96 BETWEEN LANSING AND BRIGHTON THE JETTA BEGAN TO RUN ROUGHLY WITH A LOSS OF POWER. THE TRAFFIC WAS VERY SLOW DUE TO A SNOWSTORM, SO I WAS ABLE TO CONTINUE DRIVING. THE CAR RAN INCREASINGLY ROUGH AND EVENTUALLY STOPPED. THE CAR WAS TOWED TO MY LOCAL DEALERSHIP, GERMAIN VW IN ANN ARBOR. THE REPORT WAS FUEL SYSTEM FAILURE DUE TO THE HPFP BREAKING APART. THE ENTIRE FUEL SYSTEM WILL NEED TO BE REPLACED AND THE FUEL TANK FULLY CLEANED OF METAL FRAGMENTS. *TR

WHILE TRAVELING AT POSTED SPEEDS CAR SUDDENLY LOST POWER, FLASHING GLOW PLUG LIGHT CAME ON IN ENGINE, CAR COULD NO LONGER MAINTAIN HIGHWAY SPEEDS. PREVIOUSLY CAR HAD NUMEROUS INSTANCES WHEN STARTING FROM A STOP HAVING HESITATION OR FAILURE TO ACCELERATE NORMALLY CREATING POTENTIAL HAZARDS WITH CROSS TRAFFIC. APPARENT FAILURE OF THE HIGH PRESSURE FUEL PUMP (HPFP) ON THE DIESEL ENGINE. THIS IS THE SECOND FAILURE OF THE HPFP IN THIS CAR, FIRST WAS REPLACED BY DEALER WARRANTY AND THEY ADVISED ME OF THE INITIAL REPLACEMENT.

DRIVING UP A MOUNTAIN HIGHWAY, THE CAR LOST ALL POWER (EVEN WITH THE GAS PEDAL TO THE FLOOR). ONCE PULLED OVER, THE VEHICLE WOULDN'T START AGAIN. THE HIGH PRESSURE FUEL PUMP IN THE TDI FAILED CATASTROPHICALLY AND SENT METAL SHRAPNEL THROUGHOUT THE ENTIRE FUEL SYSTEM. *TR

THIS IS THE SECOND COMPLAINT FILED ON THIS CAR. THE REF # FOR THE FIRST NHTSA COMPLAINT IS VOQ 10484807. ON NOV 26, 2012 (DATE TAKEN FROM DEALER REPAIR INVOICE) I PICKED THE CAR UP AT THE DEALERSHIP AFTER THE INITIAL FAILURE REPAIRS. I RESET THE TRIP METER (I DON'T REMEMBER THE EXACT MILEAGE THE VEHICLE HAD WHEN I PICKED IT UP). LATER THAT SAME DAY (26 NOV 12) I TOOK THE CAR BACK TO THE DEALERSHIP AND TOLD THEM THE ENGINE WAS MAKING A WEIRD SOUND. THE MECHANIC AGREED THAT THE ENGINE WAS MAKING A WEIRD SOUND AND SAID HE THOUGHT IT WAS THE NEW SECONDARY FUEL PUMP MAKING THE NOISE. THE DEALERSHIP AGREED TO ORDER A NEW SECONDARY PUMP FOR THE CAR AND THEY TOLD TO CONTINUE DRIVING THE CAR UNTIL THE NEW PUMP ARRIVED. ON OR ABOUT 12 DEC 2012, THE CAR SUFFERED ANOTHER RAPID DECELERATION FAILURE...