NHTSA Complaint #10594002 — 2009 VOLKSWAGEN JETTA
FUEL SYSTEM, DIESEL issue reported to NHTSA
Complaint Details
| ODI Number | 10594002 |
| Vehicle | 2009 VOLKSWAGEN JETTA |
| Component | FUEL SYSTEM, DIESEL |
| Date of Incident | |
| Date Filed | |
| Mileage | 94,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | CA |
Consumer Description
WHILE IDLING IN DRIVE THROUGH, ENGINE STARTED MAKING A RUBBING NOISE, FOLLOWED BY SUDDEN ENGINE SHUTDOWN AND "ENGINE FAILURE" WARNING MESSAGE. WOULD NOT RESTART. HAD TO PUSH VEHICLE OUT OF DRIVE THROUGH AND AWAIT TOW. VW SERVICE DEPARTMENT CONFIRMED THE HIGH PRESSURE FUEL PUMP HAD FAILED, AND THE ENTIRE SYSTEM WOULD NEED TO BE REPLACED (AS DESCRIBED IN CAMPAIGN EA11003). THIS IS THE SECOND OCCURRENCE ON THIS VEHICLE (PREVIOUS INSTANCE WAS IN NOVEMBER 2012). *TR
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