NHTSA Complaint #10936533 — 2009 VOLKSWAGEN JETTA

WIFE WENT OUTSIDE TO START HER TDI AND AFTER SITTING AND MAKING NO PROGRESS IN WARMING AND SMELLING A LOT OF UN-BURNT DIESEL SHE DECIDED TO SHUT IT OFF. AFTER SHE CAME INSIDE AND TOLD ME IT WAS NOT WARMING UP AND IT SEEMED TO BE RUNNING OUT OF FUEL VERY QUICKLY I WENT OUTSIDE TO CHECK IT OUT. I COULD SEE THAT DIESEL HAD LEAKED ONTO THE GROUND, SO I OPENED THE HOOD AND FUEL WAS DRIPPING FROM THE ENGINE MOUNTED FUEL PUMP. I LEFT IT OVERNIGHT AT THIS POINT TO MAKE SURE NO FIRES WHERE STARTED. THE NEXT MORNING I TOOK IT APART TO FIND OUT WHAT THE SOURCE OF THE LEAK AND AFTER REMOVING THE PUMP, ASSOCIATED ELECTRICAL, AND RUBBER LINES I SAW THE END OF THE PUMP HAD POPPED OUT OF ITS CRIMPED ALUMINUM CASE. THIS WAS ALLOWING DIESEL TO LEAK PAST THE RUNNING ELECTRIC PUMP AND ONTO THE RUNNING ENGINE WHICH AT THE POINT OF TURNING IT OFF HAD COVERED THE ENTIRE SERPENTINE SIDE OF THE ENGINE COMPLETELY IN FUEL. IT WAS A BOSCH PART #1K0 906 098A WE HAVE CONTACTED VW ABOUT THIS AND THEY OFFERED NO ASSISTANCE IN EITHER OFFERING TO INVESTIGATE THE LEAK OR EXPEDITING THE BUYBACK PROCESS TO REMOVE THIS VEHICLE FROM THE ROADS AND MY DRIVEWAY KNOWING THAT IT LEAKED FUEL. VW DID ACKNOWLEDGE A PRIOR RECALL ON A RUBBER FUEL SUPPLY LINE HAD BEEN PERFORMED BEFORE THE CAR WAS PURCHASED. *TR