NHTSA Complaint #10535073 — 2009 VOLKSWAGEN JETTA VEHICLE SPEED CONTROL

Complaint Details

ODI Number	10535073
Vehicle	2009 VOLKSWAGEN JETTA
Component	VEHICLE SPEED CONTROL
Date of Incident	August 12, 2013
Date Filed	August 13, 2013
Mileage	68,437 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	GA

Consumer Description

AFTER RETURNING FROM A SERVICE AT THE DEALER, MY 2009 SPORTWAGEN INSTRUMENT WARNING LIGHTS DISPLAYED A FLASHING GLOW PLUG LIGHT FOLLOWED IMMEDIATELY BY A MESSAGE TO BRING THE VEHICLE TO IN FOR SERVICE. WE WERE FOUR HOUSES DOWN FROM OUR DRIVE, AND AS WE PULLED INTO THE DRIVEWAY, THE VEHICLE SHUT OFF AND WOULD NOT RESTART. IT WAS TOWED TO THE DEALER WHO REPORTED METAL DEBRIS IN THE FUEL FILTER INDICATING A HIGH PRESSURE FUEL PUMP FAILURE AND A COST FOR REPLACEMENT PARTS (ENTIRE FUEL SYSTEM) TOTALING OVER $5000. THIS IS A CERTIFIED PRE-OWNED VEHICLE, OWNED FOR LESS THAN ONE YEAR. I CALLED AND FILED A CLAIM WITH VW USA. *TR

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