2012 VOLKSWAGEN EOS — Problems, Recalls & Safety Data
N/A
Safety Rating
111
Owner Complaints
4
Recalls
30
Service Bulletins
0
Investigations
Overview of the 2012 VOLKSWAGEN EOS
The 2012 VOLKSWAGEN EOS has received a total of 111 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 4 recall campaigns affecting this vehicle, covering issues with UNKNOWN OR OTHER, AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE. 30 technical service bulletins have been issued by Volkswagen Group of America, Inc. for this model year. The most commonly reported problems involve the Air Bags (63 complaints), Engine (13 complaints), and Electrical System (6 complaints).
Recalls for the 2012 VOLKSWAGEN EOS
NHTSA has recorded 4 recalls for the 2012 VOLKSWAGEN EOS, potentially affecting up to 1,439,283 vehicles.
Recall 18V329000 — UNKNOWN OR OTHER
| 252 vehicles affected
Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2012-2016 Eos, 2012 Passat, 2012-2016 CC, 2015-2016 e-Golf, 2011-2015 Touareg, 2012-2015 and 2017 Tiguan, and 2011-2016 Golf and 2011-2013 GTI vehicles. Modifications made while the vehicles were in an internal evaluation period may cause the affected vehicles to not comply with all of the applicable regulatory requirements.
Consequence: If the vehicles do not meet all regulatory requirements, there could be an increased risk of a crash, fire, or injury.
Remedy: Volkswagen will notify owners, and dealers will repair the vehicles to make them fully compliant or Volkswagen will repurchase them if necessary, free of charge. The recall began November 29, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298.
View full details →Recall 18V148000 — AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE
| 363,713 vehicles affected
Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2009-2014 Volkswagen CC, 2010-2014 Golf, 2010-2014 Eos, 2007-2010 Passat Sedan and Wagon, and 2012-2014 Passat vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to explode.
Consequence: In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could explode with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Remedy: Volkswagen will notify owners, and dealers will replace the driver's frontal air bag inflator with an alternative inflator, free of charge. The recall began March 16, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall...
View full details →Recall 16V078000 — AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE
| 659,493 vehicles affected
Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2010-2014 Golf, 2007-2010 Passat sedans and wagon, 2012-2014 Passat sedan and Eos, 2009-2014 CC, 2009-2012 Audi Q5, 2010-2012 S5 Cabriolet and 2010-2012 Audi A5 Cabriolet vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to rupture.
Consequence: In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Remedy: Volkswagen will notify owners, and dealers will replace the driver's frontal air bag inflators, free of charge. Volkswagen issued an interim notification to owners on April 12, 2016, and will send a second notification when parts are available. Volkswagen will...
View full details →Recall 15V483000 — AIR BAGS:FRONTAL
| 415,825 vehicles affected
Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2010-2014 Volkswagen CC, and Passat, 2010-2013 Eos, 2011-2014 Golf, GTI, Jetta, and Tiguan, and 2012-2014 Jetta Sportwagen vehicles. In the affected vehicles, debris may contaminate the air bag clock spring, a spiral wound, flat cable that keeps the air bag powered while the steering wheel is being turned. This...
Consequence: A loss of electrical connection to the driver's frontal air bag will prevent the air bag from deploying in the event of a vehicle crash, increasing the risk of injury.
Remedy: Volkswagen will notify owners, and dealers will install a protective cover over the steering wheel clock spring if the air bag light is off. If the airbag light is on and the steering wheel clock spring requires replacement, dealers will...
View full details →Owner Complaints for the 2012 VOLKSWAGEN EOS
111 complaints have been filed with NHTSA for the 2012 VOLKSWAGEN EOS. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Air Bags | 63 | 1 | 0 | 1 | 0 |
| Engine | 13 | 0 | 1 | 0 | 0 |
| Electrical System | 6 | 1 | 0 | 1 | 0 |
| Power Train | 5 | 0 | 0 | 0 | 0 |
| Unknown Or Other | 5 | 1 | 0 | 1 | 0 |
| Fuelpropulsion System | 4 | 0 | 0 | 0 | 0 |
| Steering | 4 | 0 | 0 | 0 | 0 |
| Seats | 2 | 0 | 1 | 0 | 0 |
| Suspension | 2 | 0 | 0 | 0 | 0 |
| Visibilitysunmoon Roof Assembly | 2 | 0 | 0 | 1 | 0 |
| Exterior Lighting | 1 | 0 | 0 | 0 | 0 |
| Fuel System Gasoline | 1 | 0 | 0 | 0 | 0 |
| Seat Belts | 1 | 0 | 0 | 0 | 0 |
| Structurebody | 1 | 0 | 0 | 0 | 0 |
| Visibilitywiper | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
In an accident I was struck by another vehicle that swerved into my lane at a very high rate of speed. His vehicle struck my car on the drivers side front quater panel just after the head light and continued past the drivers door. Air bags failed to deploy causing injuries to my head and body. In a separate accident, head on collision the airbags failed in the front and side causing bodily injuries. The failure of the air bags to deploy was supposed to fixed in Nov 2022 at the VW dealership with the clock spring recall . I did have that replaced so why did mine fail not once but twice after the clock spring was replaced?
In an accident I was struck by another vehicle that swerved into my lane at a very high rate of speed. His vehicle struck my car on the drivers side front quater panel just after the head light and continued past the drivers door. Air bags failed to deploy causing injuries to my head and body. In a separate accident, head on collision the airbags failed in the front and side causing bodily injuries. The failure of the air bags to deploy was supposed to fixed in Nov 2022 at the VW dealership with the clock spring recall . I did have that replaced so why did mine fail not once but twice after the clock spring was replaced?
In an accident I was struck by another vehicle that swerved into my lane at a very high rate of speed. His vehicle struck my car on the drivers side front quater panel just after the head light and continued past the drivers door. Air bags failed to deploy causing injuries to my head and body. In a separate accident, head on collision the airbags failed in the front and side causing bodily injuries. The failure of the air bags to deploy was supposed to fixed in Nov 2022 at the VW dealership with the clock spring recall . I did have that replaced so why did mine fail not once but twice after the clock spring was replaced?
While driving, turned seat heater on, it overheated enough to burn the seat and my coat. No noticeable fire.
Due to the cold weather I turned on the driver heated seat. I suddenly started feeling it extremely hot, I was wearing a quilted sweater. When I arrived at my work a coworker noticed that my sweater was burned from the back, it had a hole. Then I saw that the seat was burnt due to the extreme heat, the seat melted, it had three small holes and one bigger. I am just concerned that my car could’ve burned while I was driving, due to the malfunction of the heated seats.
Safety Rating for the 2012 VOLKSWAGEN EOS
NHTSA has not yet tested the 2012 VOLKSWAGEN EOS in its New Car Assessment Program.
Technical Service Bulletins for the 2012 VOLKSWAGEN EOS
Volkswagen Group of America, Inc. has issued 30 technical service bulletins (TSBs) for the 2012 VOLKSWAGEN EOS. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
V0017062033708_8 — STRUCTURE
update to required vehicle wash shampoo.
Dealer 24EF — POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
Engine and/or transmission control module software designed and certified for similar models/model years was used in vehicles affected by this emissions service action. It is undetermined whether there could be an impact to OBD or CO2 emissions. As a precautionary measure, Volkswagen is proactively updating the software calibrations on affected...
Vehicle Maintena — ENGINE
The Vehicle Maintenance Declaration has been added back to WISE for the Timing Chain Warranty Extension.
TT 911505 — ELECTRICAL SYSTEM
Update to existing information to address phone concerns via bluetooth resulting from saved emoji information
V011606_2014603 — ELECTRICAL SYSTEM
UPDATE TECHNICAL BULLETIN TO INCLUDE ALL MODELS FOR 2015, 2016, 2017 MODEL YEAR APPLICABILITY.
analysis list 08 — EQUIPMENT:APPLIANCE:AIR CONDITIONER
On-car analysis list from August 25th, 2015
V271503 2016076 — ELECTRICAL SYSTEM:12V/24V/48V BATTERY
Technical Bulletin: Battery, Discharged, Diagnosis for Excessive Static Current Draw
TT 61-07-16 — EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Tech Tips: Water Leak Testing
Edition86 — VISIBILITY:WINDSHIELD WIPER/WASHER
VW Elsa Newsletter
TT921402 — VISIBILITY
The indicator lamp in the I.P. for washer fluid remains illuminated and the washer reservoir is full. Validate the washer reservoir is full with the proper washer solvent (G-052-164). Refer to Elsa for proper fluid type and fluid quantities under repair manual, maintenance, fluid capacity table. If the fluid is...
Showing 10 of 30 technical service bulletins.
NHTSA Investigations for the 2012 VOLKSWAGEN EOS
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the VOLKSWAGEN EOS
- 2007 VOLKSWAGEN EOS — 54 complaints
- 2008 VOLKSWAGEN EOS — 62 complaints
- 2009 VOLKSWAGEN EOS — 117 complaints
- 2010 VOLKSWAGEN EOS — 84 complaints
- 2011 VOLKSWAGEN EOS — 21 complaints
- 2012 VOLKSWAGEN EOS (current)
- 2013 VOLKSWAGEN EOS — 32 complaints
- 2014 VOLKSWAGEN EOS — 47 complaints
- 2015 VOLKSWAGEN EOS — 7 complaints
- 2016 VOLKSWAGEN EOS — 6 complaints
Other VOLKSWAGEN Models
- VOLKSWAGEN JETTA — 13,715 total complaints
- VOLKSWAGEN PASSAT — 10,288 total complaints
- VOLKSWAGEN BEETLE — 3,613 total complaints
- VOLKSWAGEN TIGUAN — 3,104 total complaints
- VOLKSWAGEN ATLAS — 2,635 total complaints
- VOLKSWAGEN GOLF — 1,991 total complaints
- VOLKSWAGEN GTI — 1,916 total complaints
- VOLKSWAGEN ID.4 — 1,568 total complaints