2016 VOLKSWAGEN EOS — Problems, Recalls & Safety Data
N/A
Safety Rating
6
Owner Complaints
2
Recalls
18
Service Bulletins
0
Investigations
Overview of the 2016 VOLKSWAGEN EOS
The 2016 VOLKSWAGEN EOS has received a total of 6 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 2 recall campaigns affecting this vehicle, covering issues with AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE, UNKNOWN OR OTHER. 18 technical service bulletins have been issued by Volkswagen Group of America, Inc. for this model year. The most commonly reported problems involve the Electrical System (2 complaints), Electrical System12v24v48v Battery (1 complaint), and Engine (1 complaint).
Recalls for the 2016 VOLKSWAGEN EOS
NHTSA has recorded 2 recalls for the 2016 VOLKSWAGEN EOS, potentially affecting up to 119,646 vehicles.
Recall 19V014000 — AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE
| 119,394 vehicles affected
Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2015 Passat, 2015-2016 Eos, 2015-2017 CC, 2016-2017 TT Roadster, TT Coupe, 2017 Audi R8 Coupe, and R8 Spyder vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to explode.
Consequence: In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could explode with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Remedy: Volkswagen will notify owners, and dealers will replace the driver's frontal air bag inflator with an alternative inflator, free of charge. The recall began March 4, 2019. Volkswagen owners may contact Volkswagen customer service at 1-800-893-5298; Audi owners may contact...
View full details →Recall 18V329000 — UNKNOWN OR OTHER
| 252 vehicles affected
Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2012-2016 Eos, 2012 Passat, 2012-2016 CC, 2015-2016 e-Golf, 2011-2015 Touareg, 2012-2015 and 2017 Tiguan, and 2011-2016 Golf and 2011-2013 GTI vehicles. Modifications made while the vehicles were in an internal evaluation period may cause the affected vehicles to not comply with all of the applicable regulatory requirements.
Consequence: If the vehicles do not meet all regulatory requirements, there could be an increased risk of a crash, fire, or injury.
Remedy: Volkswagen will notify owners, and dealers will repair the vehicles to make them fully compliant or Volkswagen will repurchase them if necessary, free of charge. The recall began November 29, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298.
View full details →Owner Complaints for the 2016 VOLKSWAGEN EOS
6 complaints have been filed with NHTSA for the 2016 VOLKSWAGEN EOS. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Electrical System | 2 | 0 | 1 | 0 | 0 |
| Electrical System12v24v48v Battery | 1 | 0 | 0 | 0 | 0 |
| Engine | 1 | 0 | 0 | 0 | 0 |
| Power Train | 1 | 0 | 0 | 0 | 0 |
| Seats | 1 | 0 | 1 | 0 | 0 |
Most Recent Complaints
The contact owns a 2016 Volkswagen EOS. The contact stated while the vehicle was parked, the vehicle failed to start. The contact stated that the battery was drained and was jumpstarted. The contact stated that after the battery had been recharged, several unknown warning lights illuminated on the instrument panel. The vehicle was taken to the dealer where it was diagnosed and determined that the instrument cluster had failed and needed to be replaced. The vehicle was repaired; however, the failure recurred. The manufacturer was made aware of the failure. The failure mileage was approximately 20,000.
My seat heaters were on for 1 minute and started to smoke and burned multiple quarter sized holes in my seat. They burned holes in my winter coat and even made my skin have minor burns. There was a smoke that appeared and a very bad burning smell.
My seat heaters were on for 1 minute and started to smoke and burned multiple quarter sized holes in my seat. They burned holes in my winter coat and even made my skin have minor burns. There was a smoke that appeared and a very bad burning smell.
Multiple random misfires and failed ignition coils. My mechanic suggested that I report this because he has seen multiple instances of this in VW models like mine.
On 2 separate occasions, I lost transmission service to my 2016 VW EOS. 65K miles. While driving, my RPM increased dramatically, and it felt like the car went into neutral and wouldn't accelerate. I came to a slow, uncontrolled stop on the side of the road. The EPC code, check engine light and the gear indicator warning lights were flashing. It was very scary to not have any control of the car. Very unsafe situation. The code reader indicated code U0103 meaning "lost communication with gear shift module". LP and Sons DeLand FL, repaired the vehicle, citing: remove and replace transmission gear shift.
Safety Rating for the 2016 VOLKSWAGEN EOS
NHTSA has not yet tested the 2016 VOLKSWAGEN EOS in its New Car Assessment Program.
Technical Service Bulletins for the 2016 VOLKSWAGEN EOS
Volkswagen Group of America, Inc. has issued 18 technical service bulletins (TSBs) for the 2016 VOLKSWAGEN EOS. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
TT 91 23 01 — EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
Radio knob replacement instead of radio replacement w/ knob part number.
V3718022033975_7 — POWER TRAIN
Transmission Fluid requirements updated to include additional model year applicability.
V461901201024526 — SERVICE BRAKES
Updated to include 2021 Model year applicability.
TRMSCDPS_VW — AIR BAGS
In conjunction with the South Carolina Department of Public Safety, Volkswagen sent Takata airbag recall reminder notices to approximately 2,800 Volkswagen owners in the state of South Carolina on January 20, 2020.
16EosServXprs — EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Added: Torque Spec table
Adhesive Circ — EQUIPMENT
Adhesive circular. Note: also includes 2004 Golf, Jetta, Passat, Touareg, GTI,
TT 91 18 11 — EQUIPMENT:ELECTRICAL
Voice Command button operation.
TT 91 18 08 — EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
Infotainment issues
analysis list 02 — LATCHES/LOCKS/LINKAGES:TRUNK LID:LOCK
Customer states noise from the engine/turbo and/or MIL-on and misfire faults
TT 611201 — LATCHES/LOCKS/LINKAGES:TRUNK LID:LOCK
UPDATE TO MODEL YEAR APPLICABILITY.
Showing 10 of 18 technical service bulletins.
NHTSA Investigations for the 2016 VOLKSWAGEN EOS
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the VOLKSWAGEN EOS
- 2011 VOLKSWAGEN EOS — 21 complaints
- 2012 VOLKSWAGEN EOS — 111 complaints
- 2013 VOLKSWAGEN EOS — 32 complaints
- 2014 VOLKSWAGEN EOS — 47 complaints
- 2015 VOLKSWAGEN EOS — 7 complaints
- 2016 VOLKSWAGEN EOS (current)
Other VOLKSWAGEN Models
- VOLKSWAGEN JETTA — 13,715 total complaints
- VOLKSWAGEN PASSAT — 10,288 total complaints
- VOLKSWAGEN BEETLE — 3,613 total complaints
- VOLKSWAGEN TIGUAN — 3,104 total complaints
- VOLKSWAGEN ATLAS — 2,635 total complaints
- VOLKSWAGEN GOLF — 1,991 total complaints
- VOLKSWAGEN GTI — 1,916 total complaints
- VOLKSWAGEN ID.4 — 1,568 total complaints