2012 VOLKSWAGEN EOS Electrical System Problems
6 NHTSA complaints on file
Electrical System Issues in the 2012 VOLKSWAGEN EOS
6 electrical system complaints have been filed with NHTSA for the 2012 VOLKSWAGEN EOS. Of these, 1 involved a crash, 0 involved a fire, and 1 resulted in injury.
6
Complaints
1
Crashes
0
Fires
1
Injuries
0
Deaths
All Electrical System Complaints
In an accident I was struck by another vehicle that swerved into my lane at a very high rate of speed. His vehicle struck my car on the drivers side front quater panel just after the head light and continued past the drivers door. Air bags failed to deploy causing injuries to my head and body. In a separate accident, head on collision the airbags failed in the front and side causing bodily injuries. The failure of the air bags to deploy was supposed to fixed in Nov 2022 at the VW dealership with the clock spring recall . I did have that replaced so why did mine fail not once but twice after the clock spring was replaced?
00927 - Terminal 30 (Right) 011 - Open Circuit 01516 - Terminal 30; Left 011 - Open Circuit - Intermittent I believe this is a major fire hazard and also will leave you stranded. Based on the codes and physical condition of the issue apparently many other people have had the same problem. http://wiki.ross-tech.com/wiki/index.php/00927_-_Terminal_30_(Right) The noticeable thing is the A/C turns off and once the car is turned off you will not be able to lock the doors or turn the car back on.
I BOUGHT THE VEHICLE ON 02/15/2013 IT ONLY HAVE 10,000 MILES ON IT. THEN AS SOON AS IT HIT 68,500 MILES AND WENT OUT OF WARRANTY. I HAD JUST HAD IT SERVICED FOR THE LAST TIME UNDER WARRANTY ON 6/21/2019 AT 67,996 MILES. THE TIMING CHAIN SNAPPED AND BENT ALL THE VALVES. I HAD TO REBUILD THE ENGINE. WHICH COASTED A FORTUNE. I SAW THAT THEIR WERE A BUNCH OF CLASS ACTION SUITES GOING ON AGAINST VOLKSWAGEN FOR SIMILAR ISSUE BUT WAS DEALING WITH A FAMILY CRISIS THAT ENDED POORLY AND WENT INTO A STATE OF DEPRESSION FROM THE DEATH OF MULTIPLE FAMILY MEMBERS BACK TO BACK SO I NEVER FOLLOWED UP ON IT. NOW MY CAR IS AT 80,000 MILES AND SEEMS TO BE EXPERIENCING ELECTRICAL PROBLEMS AS WELL AS PROBLEMS WITH THE CD PLAYER IT PROGRESSED AND NOW ALL DISK SPACES SAY ERROR AND I CANT PLAY CDS....
AS I WAS BACKING OUT OF A PARKING SPOT ON 12/29/17, NOT QUITE 3 MONTHS AFTER I BOUGHT THE CAR, THE CLOCK SPRING FAILED, WHICH MEANT NO AIRBAGS. SINCE I KNEW THIS WAS PREVIOUSLY AN ISSUE, I CONTACTED VW DIRECTLY SINCE THE RECALL WAS NOT COMING UP AT THE DEALERSHIP. THEY TOLD ME THAT THE PART HAD BEEN PREVIOUSLY FIXED IN 2016 UNDER THE RECALL, AND EVEN THOUGH THE PART FAILED AGAIN IN LESS THAN 2 YEARS, IT WASN'T COVERED UNDER WARRANTY.
I TOOK MY 2012 VW EOS TO THEM FOR A CLOCK SPRING FAILURE WHICH IS UNDER A RECALL. THEY TOLD ME THAT IT DID NOT FALL UNDER THE RECALL BECAUSE THEY PUT A DUST COVER OVER THE CLOCK SPRING IN 2015. I TOLD THE THAT THERE IS NO WAY THE MECHANIC WHO DID THE WORK COULD GUARANTEE THAT NO DEBRIS GOT INTO THE CLOCK SPRING DURING THE 3 YEARS PRIOR TO THE DUST COVER BEING INSTALLED. I ALSO TOLD THEM THAT THE FEDS OPENED ANOTHER INVESTIGATION IN OCT 2017 FOR VW NOT DOING ENOUGH TO FIX THE PROBLEM WITH THE POORLY DESIGNED PART IN 2015. I TOLD THE MANAGER AT THE DEALERSHIP ABOUT THIS AND HE SAID THERE WAS NOTHING HE COULD DO. HE SAID THAT WHEN THE DUST COVER WAS PUT ON THEY NEVER GOT CLOSE TO THE CLOCK SPRING. I TOLD HIM THAT THEY DIDN'T HAVE TO GET...
THE VW SAFETY RECALL 15V483 - SAFETY RECALL 69L2 ON THE CLOCK SPRING- VW DID THEIR "FIX" WHEN I TOOK IT IN 2016, HOWEVER THE STEERING WHEEL CLOCK SPRING WENT BAD (LOSS OF STEERING CONTROL WHEN BACKING UP- ALSO CONTROLS STEERING WHEEL CONTROLS SUCH AS CRUISE CONTROL) STILL- WHEN I CONTACTED VW SERVICE THEY RAN MY VIN AND STATED THE PROBLEM WAS TAKEN CARE OF UNDER THE 2016 RECALL AND IT WOULD ONLY BE FIXED FOR COST. - OBVIOUSLY IT DID NOT TAKE CARE OF IT. I TOOK IT INTO A PRIVATE VENDOR OF GERMAN CARS WHO REPLACED THE CLOCK SPRING - TOTAL COST $543.98 I FEEL THAT VW NEEDS TO EXPAND THIS RECALL AS THEY DIDN'T DO ENOUGH
Other 2012 VOLKSWAGEN EOS Problem Areas
Air Bags
63 complaints
Engine
13 complaints
Power Train
5 complaints
Unknown Or Other
5 complaints
Fuelpropulsion System
4 complaints
Steering
4 complaints
Seats
2 complaints
Suspension
2 complaints
Visibilitysunmoon Roof Assembly
2 complaints
Exterior Lighting
1 complaint
Fuel System Gasoline
1 complaint
Seat Belts
1 complaint
Structurebody
1 complaint
Visibilitywiper
1 complaint