2009 VOLKSWAGEN EOS — Problems, Recalls & Safety Data

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N/A

Safety Rating

117

Owner Complaints

10 Crashes

2

Recalls

ACTIVE RECALL

23

Service Bulletins

0

Investigations

Overview of the 2009 VOLKSWAGEN EOS

The 2009 VOLKSWAGEN EOS has received a total of 117 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 3 recall campaigns affecting this vehicle, covering issues with ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, POWER TRAIN:AUTOMATIC TRANSMISSION. 23 technical service bulletins have been issued by Volkswagen Group of America, Inc. for this model year. The most commonly reported problems involve the Power Train (27 complaints), Service Brakes (22 complaints), and Electrical System (14 complaints).

Recalls for the 2009 VOLKSWAGEN EOS

NHTSA has recorded 3 recalls for the 2009 VOLKSWAGEN EOS, potentially affecting up to 287,366 vehicles.

Recall 16V913000 — ELECTRONIC STABILITY CONTROL (ESC)

| 135,683 vehicles affected

Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2009-2010 Volkswagen Jetta A5 Sedan, 2009 Volkswagen Jetta SportWagen, Eos, GTI, Rabbit and Audi A3 vehicles, and 2010 Volkswagen Golf A6 vehicles. The Antilock Brake System (ABS) control unit may fail during ABS or Electronic Stability Control (ESC) activation, possibly causing a loss of vehicle control.

Consequence: A loss of vehicle control can increase the risk of a crash.

Remedy: Volkswagen will notify owners, and dealers will update the ABS control module software to improve the module's self-testing abilities. Any module that fails the new diagnostic test will be replaced. These repairs will be made free of charge. The recall...

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Recall 16V913000 — SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP

| 135,683 vehicles affected

Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2009-2010 Volkswagen Jetta A5 Sedan, 2009 Volkswagen Jetta SportWagen, Eos, GTI, Rabbit and Audi A3 vehicles, and 2010 Volkswagen Golf A6 vehicles. The Antilock Brake System (ABS) control unit may fail during ABS or Electronic Stability Control (ESC) activation, possibly causing a loss of vehicle control.

Consequence: A loss of vehicle control can increase the risk of a crash.

Remedy: Volkswagen will notify owners, and dealers will update the ABS control module software to improve the module's self-testing abilities. Any module that fails the new diagnostic test will be replaced. These repairs will be made free of charge. The recall...

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Recall 09V333000 — POWER TRAIN:AUTOMATIC TRANSMISSION

| 16,000 vehicles affected

Defect: VOLKSWAGEN IS RECALLING CERTAIN MODEL YEAR 2009 AND 2010 PASSENGER CARS MANUFACTURED BETWEEN SEPTEMBER 2008 AND AUGUST 2009. THE WIRING HARNESS OF A TEMPERATURE SENSOR IN THE DIRECT SHIFT GEARBOX (DSG) MAY HAVE CONNECTOR WIRES THAT WERE INSUFFICIENTLY CRIMPED. WITH INSUFFICIENTLY CRIMPED CONNECTOR WIRES, A TEMPERATURE SENSOR HAS THE POTENTIAL TO FALSELY DETECT A HIGH GEARBOX OIL TEMPERATURE, CAUSING THE...

Consequence: THE ABRUPT SHIFT TO NEUTRAL COULD LEAD TO A CRASH WITHOUT WARNING.

Remedy: VOLKSWAGEN WILL REPROGRAM THE TRANSMISSION CONTROL MODULE WITH UPDATED SOFTWARE FREE OF CHARGE. THE RECALL BEGAN ON OCTOBER 20, 2009. OWNERS MAY CONTACT VOLKSWAGEN AT 1-800-822-8987.

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Owner Complaints for the 2009 VOLKSWAGEN EOS

117 complaints have been filed with NHTSA for the 2009 VOLKSWAGEN EOS. Below is a breakdown by vehicle component.

Most Recent Complaints

#11685828 | POWER TRAIN | | N/A miles
While in slow traffic and transmission in Drive position, if I slow down or stop for traffic in front of me or a red light, the transmission does not engage again when given acceleration. I have shut the car off and restarted again, sometimes more than once to get it to engage and get me out of traffic. I have held up traffic behind me. There are also loud clunking noises coming from what I believe is the transmission at each start causing the PRNDL to flash and no power for reverse and drive. I believe all of this will eventually cause a collision as it appears to other vehicles that I should be moving. People have also become very frustrated with my vehicle holding up traffic, especially on the busiest of days and long lines waiting to advance behind me. People have become impatient and angry to the point of road rage. Thankfully, no one has actually tried to hurt me physically. The date below would be the latest incident.
#11551092 | POWER TRAIN | | N/A miles
I slowly at 5mph went over a bump and my car went automatically into neutral, all of the P R N D S lights on the dash started blinking and the car just kept revving when I tried to put it into gear. I had the car towed to the dealership and it is currently there. I looked on Kelly Blue Book and saw there was a recall for my vehicle type and the recall states exactly what happened to my car. Can my VIN number be added to this recall since it is the very same mechanical issue? Here is the information I found on the recall NHTSA CAMPAIGN ID: 09V333000 Report Date: AUG 20, 2009 Vehicles Affected: 16000 What You Should Do: VOLKSWAGEN WILL NOTIFY OWNERS, INSPECT THE DSG AND, IF NECESSARY, REPLACE AN AFFECTED DSG TEMPERATURE SENSOR FREE OF CHARGE. THE MANUFACTURER HAS NOT YET PROVIDED A NOTIFICATION SCHEDULE. OWNERS MAY CONTACT VOLKSWAGEN AT 1-800-822-8987. Summary: VOLKSWAGEN IS RECALLING CERTAIN MODEL YEAR 2009 AND 2010 PASSENGER CARS MANUFACTURED BETWEEN SEPTEMBER 2008 AND AUGUST 2009. THE WIRING HARNESS OF A TEMPERATURE SENSOR IN THE DIRECT SHIFT GEARBOX (DSG) MAY HAVE CONNECTOR WIRES THAT WERE INSUFFICIENTLY CRIMPED. WITH INSUFFICIENTLY CRIMPED CONNECTOR WIRES, A TEMPERATURE SENSOR HAS THE POTENTIAL TO FALSELY DETECT A HIGH GEARBOX OIL TEMPERATURE, CAUSING THE TRANSMISSION TO ABRUPTLY SHIFT TO NEUTRAL. IF THIS HAPPENS, THE SELECTOR LEVER POSITION INDICATOR WITHIN THE INSTRUMENT PANEL WILL FLASH. IN ADDITION, THE "DEPRESS BRAKE PEDAL" INDICATOR LIGHT WILL BE ILLUMINATED, ALERTING THE DRIVER TO APPLY THE BRAKES. To see if your specific vehicle is affected 1-800-822-8987 or nhtsa.gov Please let me know if there is anything that can be done. [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
#11543616 | ELECTRICAL SYSTEM | | N/A miles
All of my lights on the right side of my dashboard is on..the traction light, brake light,steering wheel light and the speedometer is acting iradical..I put new speed sensors on it and it still haven't fixed the problem..alot of mechanics say it's and electrical problem..I bought the car from flow Mazda dealership a couple years ago it's been sitting since then
#11543616 | SERVICE BRAKES | | N/A miles
All of my lights on the right side of my dashboard is on..the traction light, brake light,steering wheel light and the speedometer is acting iradical..I put new speed sensors on it and it still haven't fixed the problem..alot of mechanics say it's and electrical problem..I bought the car from flow Mazda dealership a couple years ago it's been sitting since then
#11543616 | VEHICLE SPEED CONTROL | | N/A miles
All of my lights on the right side of my dashboard is on..the traction light, brake light,steering wheel light and the speedometer is acting iradical..I put new speed sensors on it and it still haven't fixed the problem..alot of mechanics say it's and electrical problem..I bought the car from flow Mazda dealership a couple years ago it's been sitting since then

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Safety Rating for the 2009 VOLKSWAGEN EOS

NHTSA has not yet tested the 2009 VOLKSWAGEN EOS in its New Car Assessment Program.

Technical Service Bulletins for the 2009 VOLKSWAGEN EOS

Volkswagen Group of America, Inc. has issued 23 technical service bulletins (TSBs) for the 2009 VOLKSWAGEN EOS. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.

V171901201285569 — UNKNOWN OR OTHER

VW Engine oil quality standards

Water Pump FAQ — ENGINE

This Document informs dealers on the the Frequently Asked Questions for the new Water Pump Limited Warranty Extension

Vehicle Maintena — EQUIPMENT

The Vehicle Maintenance Declaration has been added back to WISE for the Timing Chain Warranty Extension.

TT 15 18 01 — ENGINE

Balance shaft direction for debris issues.

TT 370903 — POWER TRAIN

Update model year applicability and existing tip for transmission basic settings direction.

VWP-17-03 — ELECTRICAL SYSTEM

This document informs dealers of a limited warranty extension for the ABS control module for certain 2009 - 2010 Volkswagen vehicles repaired by Safety Recall 45F2.

VWP-17-03 — SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE

This document informs dealers of a limited warranty extension for the ABS control module for certain 2009 - 2010 Volkswagen vehicles repaired by Safety Recall 45F2.

V191601 2022549 — ELECTRICAL SYSTEM

Tech Bullentin concerning Electric Coolant Fans that Continue to Run after Ignition is Switched OFF

TT 60-07-01 — STRUCTURE:BODY:ROOF AND PILLARS

Tech Tips: Water Leak From the ?A? Pillar Area

TT 61-07-110 — EQUIPMENT ADAPTIVE/MOBILITY

Tech Tips: Water Leak behind Exterior Mirror Triangle Seal

Showing 10 of 23 technical service bulletins.

NHTSA Investigations for the 2009 VOLKSWAGEN EOS

There are no NHTSA defect investigations on record for this vehicle.

Other Model Years of the VOLKSWAGEN EOS

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Other VOLKSWAGEN Models

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