2010 VOLKSWAGEN EOS — Problems, Recalls & Safety Data

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N/A

Safety Rating

84

Owner Complaints

2

Recalls

ACTIVE RECALL

19

Service Bulletins

0

Investigations

Overview of the 2010 VOLKSWAGEN EOS

The 2010 VOLKSWAGEN EOS has received a total of 84 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 2 recall campaigns affecting this vehicle, covering issues with AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE, AIR BAGS:FRONTAL. 19 technical service bulletins have been issued by Volkswagen Group of America, Inc. for this model year. The most commonly reported problems involve the Air Bags (24 complaints), Power Train (21 complaints), and Engine (9 complaints).

Recalls for the 2010 VOLKSWAGEN EOS

NHTSA has recorded 2 recalls for the 2010 VOLKSWAGEN EOS, potentially affecting up to 779,538 vehicles.

Recall 18V148000 — AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE

| 363,713 vehicles affected

Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2009-2014 Volkswagen CC, 2010-2014 Golf, 2010-2014 Eos, 2007-2010 Passat Sedan and Wagon, and 2012-2014 Passat vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to explode.

Consequence: In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could explode with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.

Remedy: Volkswagen will notify owners, and dealers will replace the driver's frontal air bag inflator with an alternative inflator, free of charge. The recall began March 16, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall...

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Recall 15V483000 — AIR BAGS:FRONTAL

| 415,825 vehicles affected

Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2010-2014 Volkswagen CC, and Passat, 2010-2013 Eos, 2011-2014 Golf, GTI, Jetta, and Tiguan, and 2012-2014 Jetta Sportwagen vehicles. In the affected vehicles, debris may contaminate the air bag clock spring, a spiral wound, flat cable that keeps the air bag powered while the steering wheel is being turned. This...

Consequence: A loss of electrical connection to the driver's frontal air bag will prevent the air bag from deploying in the event of a vehicle crash, increasing the risk of injury.

Remedy: Volkswagen will notify owners, and dealers will install a protective cover over the steering wheel clock spring if the air bag light is off. If the airbag light is on and the steering wheel clock spring requires replacement, dealers will...

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Owner Complaints for the 2010 VOLKSWAGEN EOS

84 complaints have been filed with NHTSA for the 2010 VOLKSWAGEN EOS. Below is a breakdown by vehicle component.

Most Recent Complaints

#11504490 | ENGINE | | N/A miles
Drove the car to the bank when trying to leave the car would not start. We towed the car to the volkswagen dealership `and they said it the engine and some other faults totaling over $21000.00 Now the car is back home and not repaired.
#11489587 | POWER TRAIN | | 149,000 miles
The contact owns a 2010 Volkswagen EOS. The contact stated while coming to a complete stop, the vehicle stalled. The message "Transmission Overheating. See Owner’s Manual" was displayed. The contact turned off and restarted the vehicle. The contact was able to continue driving. The vehicle was taken to the dealer who informed the contact that they could not duplicate the failure. However, the failure reoccurred increasingly while driving. The vehicle was taken back to the dealer who informed the contact that they could not duplicate the failure. The contact associated the failure with NHTSA Campaign Number: 09V333000 (Power Train) however, the VIN was not included. The vehicle was not repaired. The manufacturer was notified of the failure and a case was opened. The manufacturer advised the contact to follow up with the dealer. The failure mileage was approximately 149,000.
#11447174 | POWER TRAIN | | 50,000 miles
The contact owns a 2010 Volkswagen EOS. The contact stated that while driving at 45 MPH, the vehicle loss motive power with several unknown warning lights illuminated. The contact stated that white smoke started coming from the vehicle. The contact steered the vehicle to the side of the road. The contact had the vehicle towed to a dealer where the water pump was replaced. She also stated that the ABS warning light had illuminated on the instrument panel which resulted in the engine not starting. The manufacturer was notified of the failure but offered no assistance. The vehicle was not repaired for the ABS failure. The failure mileage was approximately 50,000. The VIN was not available.
#11447174 | SERVICE BRAKES, AIR:ANTILOCK:ABS WARNING LIGHT | | 50,000 miles
The contact owns a 2010 Volkswagen EOS. The contact stated that while driving at 45 MPH, the vehicle loss motive power with several unknown warning lights illuminated. The contact stated that white smoke started coming from the vehicle. The contact steered the vehicle to the side of the road. The contact had the vehicle towed to a dealer where the water pump was replaced. She also stated that the ABS warning light had illuminated on the instrument panel which resulted in the engine not starting. The manufacturer was notified of the failure but offered no assistance. The vehicle was not repaired for the ABS failure. The failure mileage was approximately 50,000. The VIN was not available.
#11440815 | POWER TRAIN | | N/A miles
HAVE OWNED THE VEHICLE 2017 EOS..LIKE RELIGION ..I HAVE THE VEHICLE SERVIED REGULARLY OIL CHANGES AND BASIC MAINTENANCE AS PRESCRIBED BY MY MECHANIC 97,517 AND THE MOTOR GOES OUT ...IN A BUSY INTERSECTION NO POWER LIGHTS "ALL COME ON'' LOOKS LIKE A CHRISTMAS TREE ON MY DASH... TOW TO MY MECHANIC ..CATASTROPHIC ENGINE FAILURE..HE TELLS ME... HOW CAN THIS BE...HIS RESPONCE IS...ENGINES JUST SOMETIMES FAIL NEVER A VW AGAIN...I OWN SEVERAL VEHICLIES ....VWs WILL NOT BE ON THE LIST EVER AGAIN..

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Safety Rating for the 2010 VOLKSWAGEN EOS

NHTSA has not yet tested the 2010 VOLKSWAGEN EOS in its New Car Assessment Program.

Technical Service Bulletins for the 2010 VOLKSWAGEN EOS

Volkswagen Group of America, Inc. has issued 19 technical service bulletins (TSBs) for the 2010 VOLKSWAGEN EOS. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.

TAKATAINCPROGRAM — AIR BAGS

Takata Incentive Program - Safety Recalls 69Q8 and 69Q9

VWP-19-08 — EQUIPMENT

This Document informs dealers on the the new Water Pump Limited Warranty Extension

TRMVADMV_VW — AIR BAGS

In conjunction with the Virginia DMV, Volkswagen will be sending Takata airbag recall reminder notices to approximately 6,235 Volkswagen owners in the State of Virginia on August 12, 2019.

TT 61 12 04 — ELECTRICAL SYSTEM

Convertible top switch circuit diag.

TT 61 12 04 REV1 — ELECTRICAL SYSTEM

Convertible top switch circuit diagnosis, PR code metadata update.

VWP-18-11 — EQUIPMENT ADAPTIVE/MOBILITY

This Document was revised on page 2. The verbiage was changed from the cusomter's perspective to the dealer's persepective

VWP-18-07 — ENGINE

This document advises dealers regarding the Timing Chain/Timing Chain Tensioner Limited Warranty Extension

TT 61-08-05 — EQUIPMENT ADAPTIVE/MOBILITY

Tech Tips: Convertible Top Repair Tips

TT 27-15-02 — EQUIPMENT ADAPTIVE/MOBILITY

Tech Tips (Test Plan to Calibrate Adaptive Cruise Control Sensors Will Not Begin notice): Notification that If the test plan to calibrate the Adaptive Cruise Control Sensors will not begin, turn off the overhead lights in the shop. The wavelengths of some shop lighting interfere with the sensors during calibration.

TT 57-12-06 — EQUIPMENT

Tech Tips (Alarm System Activates Immediately After Opening the Door When Using the Key): The alarm siren may activate immediately after opening the door, after unlocking using the physical key. A delay time of 15 seconds can be utilized to prevent this action as per the owner?s manual instruction. This...

Showing 10 of 19 technical service bulletins.

NHTSA Investigations for the 2010 VOLKSWAGEN EOS

There are no NHTSA defect investigations on record for this vehicle.

Other Model Years of the VOLKSWAGEN EOS

View all VOLKSWAGEN EOS model years →

Other VOLKSWAGEN Models

View all VOLKSWAGEN models →

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