NHTSA Complaint #11685828 — 2009 VOLKSWAGEN EOS

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number 11685828
Vehicle 2009 VOLKSWAGEN EOS
Component POWER TRAIN
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State WA

Consumer Description

While in slow traffic and transmission in Drive position, if I slow down or stop for traffic in front of me or a red light, the transmission does not engage again when given acceleration. I have shut the car off and restarted again, sometimes more than once to get it to engage and get me out of traffic. I have held up traffic behind me. There are also loud clunking noises coming from what I believe is the transmission at each start causing the PRNDL to flash and no power for reverse and drive. I believe all of this will eventually cause a collision as it appears to other vehicles that I should be moving. People have also become very frustrated with my vehicle holding up traffic, especially on the busiest of days and long lines waiting to advance behind me. People have become impatient and angry to the point of road rage. Thankfully, no one has actually tried to hurt me physically. The date below would be the latest incident.

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