2017 TOYOTA PRIUS — Problems, Recalls & Safety Data
5/5
Safety Rating
125
Owner Complaints
3
Recalls
35
Service Bulletins
0
Investigations
Overview of the 2017 TOYOTA PRIUS
The 2017 TOYOTA PRIUS has received a total of 125 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). It earned an overall safety rating of 5 out of 5 stars in NHTSA's New Car Assessment Program crash tests. There have been 3 recall campaigns affecting this vehicle, covering issues with ELECTRICAL SYSTEM:WIRING, TIRES:TEMPORARY/EMERGENCY SPARE TIRE, PARKING BRAKE. 35 technical service bulletins have been issued by Toyota Motor Corporation for this model year. The most commonly reported problems involve the Visibilitywiper (17 complaints), Service Brakes (14 complaints), and Vehicle Speed Control (13 complaints).
Recalls for the 2017 TOYOTA PRIUS
NHTSA has recorded 3 recalls for the 2017 TOYOTA PRIUS, potentially affecting up to 284,341 vehicles.
Recall 18V579000 — ELECTRICAL SYSTEM:WIRING
| 192,347 vehicles affected
Defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2016-2018 Toyota Prius vehicles. A portion of the engine wire harness connected to the hybrid Power Control Unit (PCU), could contact the cover at this connection and wear, causing an electrical short circuit.
Consequence: An electrical short can increase the risk of a fire.
Remedy: Toyota will notify owners, and dealers will inspect the engine wire harness assembly and replace it if damage is found. A protective sleeve or protective tape will be included to prevent any future damage. These repairs will be performed free...
View full details →Recall 17V295000 — TIRES:TEMPORARY/EMERGENCY SPARE TIRE
| 409 vehicles affected
Defect: Gulf States Toyota, Inc. (Gulf States) is recalling certain 2017 4Runner , 86, Avalon, Camry, Camry Hybrid, Corolla, Corolla iM, Highlander, Highlander Hybrid, Prius, Prius C, RAV4, RAV4 Hybrid, Sienna and Yaris vehicles. The spare tire air pressure was not adjusted to the proper pressure as stated on the Tire Pressure Label.
Consequence: A spare tire that is not inflated to the proper value may not perform as intended, increasing the risk of a crash.
Remedy: Gulf States will notify owners, and dealers will inspect the spare tires, adjusting their pressure as necessary, free of charge. The recall began June 15, 2017. Owners may contact Gulf States customer service at 1-800-444-1074. Toyota's number for this recall...
View full details →Recall 16V741000 — PARKING BRAKE
| 91,585 vehicles affected
Defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2016-2017 Prius vehicles manufactured August 6, 2015, to October 3, 2016. The affected vehicles are equipped with a foot-operated parking brake system that has a parking brake cable that may disengage.
Consequence: If the parking brake cable disengages from the mechanism and the transmission is left in a gear other than 'Park' while the ignition is on and the driver leaves the vehicle, the vehicle may roll unexpectedly, increasing the risk of a crash.
Remedy: Toyota will notify owners, and dealers will install a clip at the parking brake cable end to prevent the cable from disengaging, free of charge. The recall began November 10, 2016. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's...
View full details →Owner Complaints for the 2017 TOYOTA PRIUS
125 complaints have been filed with NHTSA for the 2017 TOYOTA PRIUS. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Visibilitywiper | 17 | 0 | 0 | 0 | 0 |
| Service Brakes | 14 | 4 | 0 | 2 | 0 |
| Vehicle Speed Control | 13 | 5 | 0 | 4 | 0 |
| Engine | 11 | 0 | 0 | 0 | 0 |
| Fuelpropulsion System | 11 | 0 | 1 | 0 | 0 |
| Unknown Or Other | 11 | 3 | 1 | 2 | 0 |
| Electrical System | 10 | 0 | 2 | 1 | 0 |
| Steering | 7 | 1 | 0 | 0 | 0 |
| Structurebody | 7 | 3 | 1 | 2 | 0 |
| Power Train | 4 | 0 | 0 | 0 | 0 |
| Wheels | 4 | 1 | 1 | 0 | 0 |
| Air Bags | 3 | 3 | 0 | 2 | 0 |
| Seats | 3 | 0 | 0 | 0 | 0 |
| Electrical Systeminstrument Panelspeedometerodometer | 1 | 0 | 0 | 0 | 0 |
| Electronic Stability Control Esc | 1 | 0 | 0 | 0 | 0 |
| Engine And Engine Cooling | 1 | 0 | 0 | 0 | 0 |
| Engine And Engine Coolingexhaust System | 1 | 0 | 0 | 0 | 0 |
| Exterior Lighting | 1 | 0 | 0 | 0 | 0 |
| Exterior Lightingheadlights | 1 | 0 | 0 | 0 | 0 |
| Forward Collision Avoidance | 1 | 0 | 0 | 0 | 0 |
| Seat Belts | 1 | 0 | 0 | 0 | 0 |
| Suspension | 1 | 0 | 0 | 0 | 0 |
| Tires | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
Odometer Fraud. The contact purchased a 2017 Toyota Prius. It was discovered when the contact listed the vehicle for sale that there was a mileage discrepancy. The vehicle was as a private sale. At the time of the purchase, the mileage was 126,611. The potential purchaser provided a CARFAX report that recorded the mileage on 11/6/2024 at 225,810.
During hot temperatures and after coming to a full stop, the car stalls/hesitates significantly (5-6seconds) when pushing the gas pedal. The car eventually proceeds but the issue reoccurs. It can only be intermittently reproduced and no codes are shown on the car dashboard. Mechanics are unable to identify the source of the issue so it cannot be resolved.
Standing at a red light and someone rear ended
Standing at a red light and someone rear ended
The contact owns a 2017 Toyota Prius. The contact stated that while driving approximately 25-30 MPH, the vents were blowing out cold air. The check engine warning light was illuminated. The contact was adding coolant to the coolant reservoir every three to four days. The vehicle was taken to the local dealer, where it was diagnosed and determined that the coolant was leaking into the exhaust pipe. The dealer recommended that the exhaust system front pipe be replaced. The manufacturer was contacted, opened a case, and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 81,700.
Safety Rating for the 2017 TOYOTA PRIUS
The 2017 TOYOTA PRIUS received an overall safety rating of 5 out of 5 stars from NHTSA's New Car Assessment Program (NCAP).
| Test Category | Rating |
|---|---|
| Overall Rating | ★★★★★ (5/5) |
| Frontal Crash | ★★★★☆ (4/5) |
| Side Crash | ★★★★★ (5/5) |
| Rollover | ★★★★☆ (4/5) |
Safety ratings are based on controlled crash tests conducted by NHTSA. A 5-star rating indicates the highest level of occupant protection.
Technical Service Bulletins for the 2017 TOYOTA PRIUS
Toyota Motor Corporation has issued 35 technical service bulletins (TSBs) for the 2017 TOYOTA PRIUS. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
TSB004522Rev1 — AIR BAGS
TSB: Some 2016 ? 2018 model year Toyota vehicles equipped with Entune? Audio (version 01013E), Entune? Audio Plus (version 010156 or 01015C), or Entune? Premium Audio (versions 010171, 010170, or 01017D) may exhibit one or more of the following conditions: ?Head unit reboots at a specific location. ?Abnormal Destination Search...
K0P - Dealer Pac — ELECTRICAL SYSTEM
The Data Communication Module (DCM) in the subject vehicles are equipped with software to identify the location of the vehicle using the Global Positioning System (GPS) to support features of the Safety Connect system. Due to incorrect programming in the DCM software, after November 2nd, 2019, the GPS coordinates for...
T-SB-0241-17_Rev — ENGINE
TSB: REVISION NOTICE October 28, 2019 Rev1: ? The entire bulletin has been updated. Any previous printed versions of this bulletin should be discarded. Some 2016 ? 2019 model year Prius vehicles equipped with a NiMH HV battery may exhibit one or both of the following conditions after repeated driving...
T-SB-0241-17_Rev — ELECTRICAL SYSTEM
TSB: REVISION NOTICE October 28, 2019 Rev1: ? The entire bulletin has been updated. Any previous printed versions of this bulletin should be discarded. Some 2016 ? 2019 model year Prius vehicles equipped with a NiMH HV battery may exhibit one or both of the following conditions after repeated driving...
T-TT-0576-19 — ELECTRICAL SYSTEM
TT: Some Prius Prime customers may experience a MIL ON condition. Vehicles might be put into a failsafe mode and usage of battery will be discontinued. Technicians find DTC code P0ABF28 stored in the ECU.
T-SB-0032-19_Rev — ELECTRICAL SYSTEM
TSB: REVISION NOTICE June 17, 2019 Rev1: ? The Diagnostic Trouble Code (DTC) and has been updated. ? The Required Tools and Equipment section has been updated. Any previous printed versions of this bulletin should be discarded. Some 2017 model year Prius Prime vehicles may exhibit a MIL ON condition...
T-SB-0032-19_Rev — EQUIPMENT
TSB: REVISION NOTICE June 17, 2019 Rev1: ? The Diagnostic Trouble Code (DTC) and has been updated. ? The Required Tools and Equipment section has been updated. Any previous printed versions of this bulletin should be discarded. Some 2017 model year Prius Prime vehicles may exhibit a MIL ON condition...
T-SB-0020-17_Rev — FUEL SYSTEM, OTHER
TSB: REVISION NOTICE May 31, 2019 Rev2: ? Applicability has been updated to include 2019 model year Avalon Hybrid vehicles. ? The entire bulletin has been updated. June 1, 2018 Rev1: ? Applicability has been updated to include 2018 model year Camry Hybrid, Prius, and Prius Prime vehicles. ? The...
T-SB-0157-18_Obs — EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
TSB: OBSOLETE NOTICE April 17, 2019: This bulletin is no longer applicable and is now obsolete.
J0R_Dealer Email — EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Dealer Email: The involved vehicles are equipped with Intelligent Clearance Sonar (ICS). Due to improper software programming in the ICS system, the ICS system may improperly activate when an involved vehicle enters certain types of carwash facilities and is placed into neutral. If the ICS system activates, the ICS system...
Showing 10 of 35 technical service bulletins.
NHTSA Investigations for the 2017 TOYOTA PRIUS
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the TOYOTA PRIUS
- 2012 TOYOTA PRIUS — 531 complaints
- 2013 TOYOTA PRIUS — 514 complaints
- 2014 TOYOTA PRIUS — 261 complaints
- 2015 TOYOTA PRIUS — 190 complaints
- 2016 TOYOTA PRIUS — 211 complaints
- 2017 TOYOTA PRIUS (current)
- 2018 TOYOTA PRIUS — 43 complaints
- 2019 TOYOTA PRIUS — 51 complaints
- 2020 TOYOTA PRIUS — 23 complaints
- 2021 TOYOTA PRIUS — 10 complaints
- 2022 TOYOTA PRIUS — 26 complaints
Other TOYOTA Models
- TOYOTA CAMRY — 23,209 total complaints
- TOYOTA COROLLA — 14,342 total complaints
- TOYOTA RAV4 — 11,737 total complaints
- TOYOTA SIENNA — 10,769 total complaints
- TOYOTA TACOMA — 10,512 total complaints
- TOYOTA TUNDRA — 8,997 total complaints
- TOYOTA HIGHLANDER — 6,663 total complaints
- TOYOTA 4RUNNER — 6,405 total complaints