2012 TOYOTA PRIUS — Problems, Recalls & Safety Data

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5/5

★★★★★

Safety Rating

531

Owner Complaints

75 Crashes 3 Fires

6

Recalls

ACTIVE RECALL

36

Service Bulletins

0

Investigations

Overview of the 2012 TOYOTA PRIUS

The 2012 TOYOTA PRIUS has received a total of 531 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). It earned an overall safety rating of 5 out of 5 stars in NHTSA's New Car Assessment Program crash tests. There have been 8 recall campaigns affecting this vehicle, covering issues with HYBRID PROPULSION SYSTEM, AIR BAGS:SIDE/WINDOW, SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER. 36 technical service bulletins have been issued by Toyota Motor Corporation for this model year. The most commonly reported problems involve the Service Brakes (175 complaints), Electrical System (49 complaints), and Exterior Lighting (36 complaints).

Recalls for the 2012 TOYOTA PRIUS

NHTSA has recorded 8 recalls for the 2012 TOYOTA PRIUS, potentially affecting up to 2,707,989 vehicles.

Recall 18V684000 — HYBRID PROPULSION SYSTEM

| 807,329 vehicles affected

Defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2010-2014 Toyota Prius and 2012-2014 Toyota Prius V vehicles. Excessive voltage in the Intelligent Power Module (IPM) within the inverter may cause the hybrid system to shut down, causing the vehicle to stall while being driven.

Consequence: If the hybrid system shuts down unexpectedly, it can increase the risk of a crash.

Remedy: Toyota will notify owners, and dealers will update the software for the motor/generator control electronic control unit (ECU) and the hybrid control ECU as necessary, free of charge. The recall began January 22, 2019. Owners may contact Toyota customer service...

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Recall 16V487000 — AIR BAGS:SIDE/WINDOW

| 482,002 vehicles affected

Defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2010-2012 Toyota Prius, 2010 and 2012 Toyota Prius Plug-in Hybrid, and 2011-2012 Lexus CT200h vehicles. A weld in the curtain shield air bag inflator may crack causing one or both portions of the inflator to eject into the passenger cabin.

Consequence: If either portion of the curtain shield air bag inflator ejects into the passenger cabin, there is an increased risk of injury to vehicle occupants.

Remedy: Toyota will notify owners, and dealers will install retention brackets to the curtain shield air bags, free of charge. The recall began on October 17, 2016. Owners may contact Toyota Customer Service Department at 1-800-331-4331. Toyota's number for this recall...

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Recall 16V396000 — SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER

| 7,749 vehicles affected

Defect: Southeast Toyota Distributors, LLC (SET) is recalling certain 2005-2011 4Runner, Highlander, Sequoia, and Sienna, 2005-2010 Avalon and Tundra, 2006-2008 Camry Solara, 2006-2010 Highlander hybrid, 2006-2011 Rav4 and Tacoma, 2007-2010 FJ Cruiser, 2007-2011 Camry hybrid, 2009-2010 Venza, 2010-2012 Prius, 1988-1990 and 2005-2010 Camry, and 1989 and 2009-2010 Corolla vehicles equipped with aftermarket accessory seat heaters with a copper strand heating element....

Consequence: If damaged, the copper strand heating element may short circuit, increasing the risk of a fire.

Remedy: SET will notify owners, and dealers will disconnect the seat heaters, free of charge, and refund the purchase price of the seat heater accessory. The recall began on July 14, 2016. Owners may contact SET customer service at 1-866-405-4226. SET...

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Recall 14V053000 — HYBRID PROPULSION SYSTEM: INVERTER

| 698,457 vehicles affected

Defect: Toyota is recalling certain model year 2010 through 2014 Prius vehicles. In the affected vehicles, the Intelligent Power Module (IPM) inside the inverter module (a component of the hybrid system) contains transistors that may become damaged from high operating temperatures. If this occurs, various warning lamps will be illuminated on the instrument panel and the vehicle will have reduced power...

Consequence: The vehicle may enter a fail-safe/limp-home mode that limits the drivability of the vehicle. The hybrid system could also shut down completely resulting in a vehicle stall, increasing the risk of a crash.

Remedy: Toyota will notify owners and dealers will update the software for both the motor/generator control electronic control unit (ECU) and the hybrid control ECU, free of charge. If an owner experiences a failure of the inverter before the vehicle receives...

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Recall 14V053000 — ELECTRICAL SYSTEM:SOFTWARE

| 698,457 vehicles affected

Defect: Toyota is recalling certain model year 2010 through 2014 Prius vehicles. In the affected vehicles, the Intelligent Power Module (IPM) inside the inverter module (a component of the hybrid system) contains transistors that may become damaged from high operating temperatures. If this occurs, various warning lamps will be illuminated on the instrument panel and the vehicle will have reduced power...

Consequence: The vehicle may enter a fail-safe/limp-home mode that limits the drivability of the vehicle. The hybrid system could also shut down completely resulting in a vehicle stall, increasing the risk of a crash.

Remedy: Toyota will notify owners and dealers will update the software for both the motor/generator control electronic control unit (ECU) and the hybrid control ECU, free of charge. If an owner experiences a failure of the inverter before the vehicle receives...

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Recall 13V123000 — EQUIPMENT:OTHER:LABELS

| 7,525 vehicles affected

Defect: Southeast Toyota is recalling certain model year 2008 and 2010-2013 Toyota Tundra, 2010-2012 Rav4, 2012 Toyota Sequoia, 2010-2011 Toyota Corolla, 2010-2011 Toyota Camry and Camry Hybrid, 2010-2013 Toyota Highlander and Highlander Hybrid, 2010-2013 Toyota FJ Cruiser, 2011 Toyota Land Cruiser, 2010-2013 Toyota Venza, 2010-2011 Toyota 4Runner, 2010-2013 Toyota Tacoma, 2011-2012 Toyota Sienna, 2012 Toyota Prius, 2013 Scion FR-S, 2011 Scion...

Consequence: An inaccurate label could lead to owners overloading their vehicles and tires. An overloaded vehicle can result in a tire failure which may result in a vehicle crash, personal injury, or property damage.

Remedy: Southeast Toyota will notify owners and provide a corrected label with instructions concerning its installation. A small group of the affected vehicles will need additonal remedies which are still being developed. The recall began on May 28, 2013. Owners may...

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Recall 13V014000 — SEATS

| 3,235 vehicles affected

Defect: Southeast Toyota Distributors, LLC (SET) is recalling certain models interspersed through model years 2009 through 2013 as follows: model year 2009-2012 Tacoma, 4Runner, Camry, Camry Hybrid, Prius, and RAV4; model year 2009-2010 Avalon, FJ Cruiser, and Highlander Hybrid; model year 2010-2013 model year Corolla, Sienna and Tundra; model year 2009-2013 Highlander and Venza; model year 2012 Prius V; and model...

Consequence: If the front passenger seat occupant sensing system is out of calibration, the front passenger airbags may not deploy or they may deploy inappropriately for the passenger's size and position. This could increase the risk of personal injury during the event of a vehicle crash necessitating airbag deployment.

Remedy: Southeast Toyota will notify owners, and dealers will test the sensitivity of the occupant detection sensors, and recalibrate them as necessary. The recall began on March 21, 2013. Owners may contact Southeast Toyota at 1-800-301-6859.

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Recall 13V014000 — AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE-INACTIVE

| 3,235 vehicles affected

Defect: Southeast Toyota Distributors, LLC (SET) is recalling certain models interspersed through model years 2009 through 2013 as follows: model year 2009-2012 Tacoma, 4Runner, Camry, Camry Hybrid, Prius, and RAV4; model year 2009-2010 Avalon, FJ Cruiser, and Highlander Hybrid; model year 2010-2013 model year Corolla, Sienna and Tundra; model year 2009-2013 Highlander and Venza; model year 2012 Prius V; and model...

Consequence: If the front passenger seat occupant sensing system is out of calibration, the front passenger airbags may not deploy or they may deploy inappropriately for the passenger's size and position. This could increase the risk of personal injury during the event of a vehicle crash necessitating airbag deployment.

Remedy: Southeast Toyota will notify owners, and dealers will test the sensitivity of the occupant detection sensors, and recalibrate them as necessary. The recall began on March 21, 2013. Owners may contact Southeast Toyota at 1-800-301-6859.

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Owner Complaints for the 2012 TOYOTA PRIUS

531 complaints have been filed with NHTSA for the 2012 TOYOTA PRIUS. Below is a breakdown by vehicle component.

Service Brakes
Complaints: 175 14 Crashes 7 Injuries
Electrical System
Complaints: 49 1 Crash 2 Fires 2 Injuries
Exterior Lighting
Complaints: 36 1 Crash
Unknown Or Other
Complaints: 31 3 Crashes 2 Injuries
Engine
Complaints: 30 1 Fire
Visibilitywiper
Complaints: 28 1 Injury
Air Bags
Complaints: 26 22 Crashes 15 Injuries
Power Train
Complaints: 20 4 Crashes 1 Injury
Structurebody
Complaints: 20 9 Crashes 8 Injuries
Steering
Complaints: 13 1 Crash 1 Injury
Vehicle Speed Control
Complaints: 12 8 Crashes 8 Injuries
Seat Belts
Complaints: 10 5 Crashes 6 Injuries
Service Brakes Hydraulic
Complaints: 10 1 Crash
Fuelpropulsion System
Complaints: 9
Suspension
Complaints: 8 1 Crash
Electronic Stability Control Esc
Complaints: 7 1 Crash
Seats
Complaints: 5 1 Crash 3 Injuries
Fuel System Other
Complaints: 4
Hybrid Propulsion System
Complaints: 4 1 Crash 1 Injury
Wheels
Complaints: 4 1 Crash
Equipment Adaptivemobility
Complaints: 3
Forward Collision Avoidance Automatic Emergency Braking
Complaints: 3
Service Brakes Airantilockabs Warning Light
Complaints: 3
Structure
Complaints: 3
Hybrid Propulsion System Inverter
Complaints: 2
Air Bagsfrontaldriver Clockspringspiral Cassette
Complaints: 1
Electrical Systemhorn
Complaints: 1
Electrical Systeminstrument Panelspeedometerodometer
Complaints: 1
Engine And Engine Cooling
Complaints: 1
Equipment
Complaints: 1
Insert Padding
Complaints: 1
Lane Departure Blind Spot Detection
Complaints: 1
Power Trainautomatic Transmission
Complaints: 1 1 Injury
Seat Beltsfront
Complaints: 1 1 Crash 1 Injury
Seatsfront Assemblyhead Restraint
Complaints: 1
Service Brakes Airantilockcontrol Unitmodule
Complaints: 1
Service Brakes Hydraulicantilocktraction Controlelectronic Limited Slipabs Warning Light
Complaints: 1
Tirestreadbelt
Complaints: 1
Traction Control System
Complaints: 1
Visibilityglass Siderear
Complaints: 1
Visibilitywindshield
Complaints: 1

Most Recent Complaints

#11719694 | SERVICE BRAKES | | N/A miles
My Brake Booster/Actuator failed on me while on the freeway with out any warnings. It made it really hard to stop the car. I didn't find out what it was untill I took it into a repair shop and they told me it was the Brake Booster/Actuator.
#11717956 | SERVICE BRAKES | | N/A miles
The vehicle is experiencing a suspected brake actuator / brake booster failure. Multiple warning lights appeared simultaneously, including ABS, Brake, Traction Control, and Master Warning lights. The vehicle produces a frequent buzzing noise from the brake system, especially at low speeds or when stopped. The noise occurs repeatedly when pressing the brake pedal, indicating the system is struggling to maintain hydraulic pressure. This condition raises serious safety concerns because it may reduce braking performance and increase stopping distance. Brake system failures present a significant risk to vehicle occupants and others on the road. After researching the issue, I learned this appears to be a common failure in Toyota Prius vehicles of similar model years, and Toyota previously issued extended warranty coverage for the brake booster/actuator assemblies. However, many vehicles now exceed the coverage limits despite the safety nature of the defect. I am submitting this complaint because a failing brake system is a critical safety hazard, and this issue appears widespread.
#11716476 | SERVICE BRAKES | | N/A miles
Vehicle check engine code C1391 (Antilock Brake System - abnormal leak in accumulator) came up on 2/5/2026. Recommended repair is to replace the Brake Booster Pump and Assembly, Brake Booster - over $1000 in parts alone. This WAS covered by an Extended Warranty by Toyota (10 years / 150K miles). I only have 120K miles at this time but am past the 10 year mark. However, it seems that this part will fail in every Prius given time and encourage NHTSA to monitor these failures and hold Toyota accountable to address post the 10 year / 150K mile mark.
#11713170 | SERVICE BRAKES | | N/A miles
Vehicle: 2012 Toyota Prius Mileage: Approximately 217,000 miles While driving normally in traffic, the vehicle experienced a sudden and unexpected brake system failure. Multiple warning lights illuminated simultaneously, including the red BRAKE warning light, ABS warning light, traction control light, and warning symbol (!). Shortly after, the vehicle began emitting an audible warning/beeping, and there was a sudden loss of power brake assist. The brake pedal behavior changed abruptly: the pedal became very soft initially, then became suddenly hard halfway through travel, This failure occurred while approaching another vehicle in traffic, and I narrowly avoided rear-ending the vehicle in front of me. The unexpected loss of brake assist created an immediate and dangerous situation, as the vehicle did not decelerate as expected when the brake pedal was applied. Due to the seriousness of the brake failure and safety risk, the vehicle was removed from service and towed. This incident represents a critical safety defect, as sudden loss of braking assist while driving poses a significant risk to vehicle occupants and other road users. I am reporting this incident to document the hazard and request investigation into the reliability and safety of the brake system design. I am requesting you to please issue a recall and reimburse me , as these parts are very expensive , it affected my financial situation, Thanks
#11707166 | SERVICE BRAKES | | N/A miles
My 2012 Toyota Prius plug in hybrid had just passed state inspections and was even looked at by a dealership a year ago with no reported issues. I brought up a whirring issue at the dealership when breaking but the dealership said that’s normal for a hybrid. In a matter of minutes while driving, the traction light, brake light, and ABS light came on as well as a groaning, whirring sound when breaking. Over time, the breaks failed and I could not stop the car, almost causing a wreck because I could not stop without putting all my body weight on the break pedal. When taking it to the Toyota dealership for a whole diagnostic, they said it was a break actuator and break booster failure that is known to happen with Prius’s. They quoted me $3000 for a repair and then marked my breaks as yellow not red on their sheet implying I could still drive it despite the dangerous situation of driving without functioning breaks. When looking into it, this seems to be a known and common problem with Prius’s due to a faulty manufactured part. Codes were c1391, wc1256, and c1252. I believe this part should be recalled and Toyota should fix these faulty parts, especially considering they inspected my car and did not mention it as an issue despite it being a known issue. I got a second opinion from Mavis Tires and they concurred with the diagnosis but could not fix it.

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Safety Rating for the 2012 TOYOTA PRIUS

The 2012 TOYOTA PRIUS received an overall safety rating of 5 out of 5 stars from NHTSA's New Car Assessment Program (NCAP).

Test Category Rating
Overall Rating ★★★★★ (5/5)
Frontal Crash ★★★★ (4/5)
Side Crash ★★★★★ (5/5)
Rollover ★★★★ (4/5)

Safety ratings are based on controlled crash tests conducted by NHTSA. A 5-star rating indicates the highest level of occupant protection.

Technical Service Bulletins for the 2012 TOYOTA PRIUS

Toyota Motor Corporation has issued 36 technical service bulletins (TSBs) for the 2012 TOYOTA PRIUS. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.

T-SB-0125-20 — BACK OVER PREVENTION:DISPLAY FUNCTION

TSB: Toyota models equipped with the Premium HDD Navigation (AVN/AW-EMV) system will periodically require an update to the Gracenote® database. Gracenote® includes detailed information for songs (genre, artist, song title, album name, etc.). The Gracenote® update will be included on the USB Drive Navigation Map Update SST. A Gracenote® update...

T-SB-0198-11 Obs — ENGINE

TSB: OBSOLETE NOTICE August 11, 2020: This bulletin is no longer applicable and is now obsolete.

T-SB-0100-12 Obs — ELECTRICAL SYSTEM

TSB: OBSOLETE NOTICE August 11, 2020: This bulletin is no longer applicable and is now obsolete.

T-SB-0100-12 Obs — ENGINE

TSB: OBSOLETE NOTICE August 11, 2020: This bulletin is no longer applicable and is now obsolete.

ZF3_Toyota POL16 — ENGINE AND ENGINE COOLING:EXHAUST SYSTEM

Warranty Enhancement Program: Toyota has received reports of a rough idle and/or rattle noise from the transaxle at cold start due to a sticking Exhaust Gas Recirculation (EGR) Valve in some vehicles. If this occurs, the vehicle may illuminate the check engine light and set diagnostic trouble code (DTC) P0401.

ZF3_Toyota POL16 — ENGINE

Warranty Enhancement Program: Toyota has received reports of a rough idle and/or rattle noise from the transaxle at cold start due to a sticking Exhaust Gas Recirculation (EGR) Valve in some vehicles. If this occurs, the vehicle may illuminate the check engine light and set diagnostic trouble code (DTC) P0401.

ZE3_Toyota POL14 — HYBRID PROPULSION SYSTEM

Warranty Policy Bulletin: Toyota has received some reports indicating the Intelligent Power Module (IPM) located inside the inverter assembly of the hybrid system may fail. This condition is indicated by the hybrid system diagnostic trouble codes (DTCs): P0A94, P324E, P3004, and/or P0A1A. If one or more of these DTCs are...

T-SB-0101-15 Rev — ELECTRICAL SYSTEM:SOFTWARE

TSB: REVISION NOTICE August 23, 2016 Rev1: Applicability has been updated to include 2015 model year Prius and Prius PHV vehicles. Any previous printed versions of this bulletin should be discarded. Toyota models equipped with the Display Audio Navigation System require a Special Service Tool (SST) USB drive to update...

ZE3_DEALER LETTE — HYBRID PROPULSION SYSTEM: INVERTER

DEALER LETTER: IN THESE VEHICLES, TOYOTA HAS RECEIVED SOME REPORTS WHERE THE INTELLIGENT POWER MODULE (IPM) LOCATED INSIDE THE INVERTER ASSEMBLY OF THE HYBRID SYSTEM MAY FAIL. THIS CONDITION IS INDICATED BY HYBRID SYSTEM DIAGNOSTIC TROUBLE CODES (DTCS): P0A94, P324E, P3004, AND/OR P0A1A. IF ONE OR MORE OF THESE DTCS...

ZE3-Dealer Lette — EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Dealer Letter: In these vehicles, Toyota has received some reports where the Intelligent Power Module (IPM) located inside the inverter assembly of the hybrid system may fail. This condition is indicated by hybrid system diagnostic trouble codes (DTCs): P0A94, P324E, P3004, and/or P0A1A. If one or more of these DTCs...

Showing 10 of 36 technical service bulletins.

NHTSA Investigations for the 2012 TOYOTA PRIUS

There are no NHTSA defect investigations on record for this vehicle.

Other Model Years of the TOYOTA PRIUS

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