2009 TOYOTA PRIUS — Problems, Recalls & Safety Data

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N/A

Safety Rating

637

Owner Complaints

90 Crashes 7 Fires 2 Deaths

6

Recalls

ACTIVE RECALL

16

Service Bulletins

1

Investigation

Overview of the 2009 TOYOTA PRIUS

The 2009 TOYOTA PRIUS has received a total of 637 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 9 recall campaigns affecting this vehicle, covering issues with SEATS, AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE-INACTIVE, HYBRID PROPULSION SYSTEM: INVERTER. 16 technical service bulletins have been issued by Toyota Motor Corporation for this model year. The most commonly reported problems involve the Exterior Lighting (109 complaints), Service Brakes Hydraulic (79 complaints), and Vehicle Speed Control (67 complaints).

Recalls for the 2009 TOYOTA PRIUS

NHTSA has recorded 9 recalls for the 2009 TOYOTA PRIUS, potentially affecting up to 6,917,095 vehicles.

Recall 13V014000 — SEATS

| 3,235 vehicles affected

Defect: Southeast Toyota Distributors, LLC (SET) is recalling certain models interspersed through model years 2009 through 2013 as follows: model year 2009-2012 Tacoma, 4Runner, Camry, Camry Hybrid, Prius, and RAV4; model year 2009-2010 Avalon, FJ Cruiser, and Highlander Hybrid; model year 2010-2013 model year Corolla, Sienna and Tundra; model year 2009-2013 Highlander and Venza; model year 2012 Prius V; and model...

Consequence: If the front passenger seat occupant sensing system is out of calibration, the front passenger airbags may not deploy or they may deploy inappropriately for the passenger's size and position. This could increase the risk of personal injury during the event of a vehicle crash necessitating airbag deployment.

Remedy: Southeast Toyota will notify owners, and dealers will test the sensitivity of the occupant detection sensors, and recalibrate them as necessary. The recall began on March 21, 2013. Owners may contact Southeast Toyota at 1-800-301-6859.

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Recall 13V014000 — AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE-INACTIVE

| 3,235 vehicles affected

Defect: Southeast Toyota Distributors, LLC (SET) is recalling certain models interspersed through model years 2009 through 2013 as follows: model year 2009-2012 Tacoma, 4Runner, Camry, Camry Hybrid, Prius, and RAV4; model year 2009-2010 Avalon, FJ Cruiser, and Highlander Hybrid; model year 2010-2013 model year Corolla, Sienna and Tundra; model year 2009-2013 Highlander and Venza; model year 2012 Prius V; and model...

Consequence: If the front passenger seat occupant sensing system is out of calibration, the front passenger airbags may not deploy or they may deploy inappropriately for the passenger's size and position. This could increase the risk of personal injury during the event of a vehicle crash necessitating airbag deployment.

Remedy: Southeast Toyota will notify owners, and dealers will test the sensitivity of the occupant detection sensors, and recalibrate them as necessary. The recall began on March 21, 2013. Owners may contact Southeast Toyota at 1-800-301-6859.

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Recall 12V536000 — HYBRID PROPULSION SYSTEM: INVERTER

| 350,662 vehicles affected

Defect: Toyota is recalling certain model year 2004-2009 Prius vehicles manufactured August 6, 2003, through March 30, 2009 and FCHV-adv vehicles manufactured December 12, 2008, through September 13, 2011. During manufacturing, a scratch may have occurred inside of the electrically driven water pump at the coil wire. The coil wire may corrode at the scratched portion.

Consequence: The corroded coil wire may break and the water pump could stop. The corroded coil wire could cause a short circuit between coil wires and a possible open fuse, creating a stall-like condition of the hybrid system while the vehicle is being driven. This may increase the risk of a vehicle crash.

Remedy: Toyota will notify its owners, and dealers will replace the electric water pump, free of charge. The recall began on January 17, 2013. Owners may contact their Toyota dealer or the Toyota Customer Experience Center at 1-800-331-4331.

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Recall 12V536000 — ENGINE AND ENGINE COOLING

| 350,662 vehicles affected

Defect: Toyota is recalling certain model year 2004-2009 Prius vehicles manufactured August 6, 2003, through March 30, 2009 and FCHV-adv vehicles manufactured December 12, 2008, through September 13, 2011. During manufacturing, a scratch may have occurred inside of the electrically driven water pump at the coil wire. The coil wire may corrode at the scratched portion.

Consequence: The corroded coil wire may break and the water pump could stop. The corroded coil wire could cause a short circuit between coil wires and a possible open fuse, creating a stall-like condition of the hybrid system while the vehicle is being driven. This may increase the risk of a vehicle crash.

Remedy: Toyota will notify its owners, and dealers will replace the electric water pump, free of charge. The recall began on January 17, 2013. Owners may contact their Toyota dealer or the Toyota Customer Experience Center at 1-800-331-4331.

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Recall 12V537000 — STEERING:GEAR BOX:SHAFT SECTOR

| 669,705 vehicles affected

Defect: Toyota is recalling certain model year 2004-2009 Prius vehicles manufactured August 5, 2003, through March 30, 2009. The affected vehicles have a steering intermediate extension shaft assembly built with metal splines that complete the connection from the steering wheel to the steering gear. These splines may have been manufactured with an insufficient hardness.

Consequence: Over time, the splines may wear and eventually fail resulting in a loss of steering ability, increasing the risk of a vehicle crash.

Remedy: Toyota will notify owners, and dealers will inspect the extension shaft and replace it if it is one with insufficient hardness, free of charge. The recall began during December 2012. Owners may contact their Toyota dealer or the Toyota Customer...

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Recall 12V537000 — STEERING

| 669,705 vehicles affected

Defect: Toyota is recalling certain model year 2004-2009 Prius vehicles manufactured August 5, 2003, through March 30, 2009. The affected vehicles have a steering intermediate extension shaft assembly built with metal splines that complete the connection from the steering wheel to the steering gear. These splines may have been manufactured with an insufficient hardness.

Consequence: Over time, the splines may wear and eventually fail resulting in a loss of steering ability, increasing the risk of a vehicle crash.

Remedy: Toyota will notify owners, and dealers will inspect the extension shaft and replace it if it is one with insufficient hardness, free of charge. The recall began during December 2012. Owners may contact their Toyota dealer or the Toyota Customer...

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Recall 10V036000 — EQUIPMENT:OTHER:LABELS

| 153,418 vehicles affected

Defect: SOUTHEAST TOYOTA IS RECALLING CERTAIN MODEL YEAR 2005-2011 PASSENGER VEHICLES FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 110, "TIRE SELECTION AND RIMS." THESE VEHICLES WERE SOLD WITHOUT THE REQUISITE LOAD CARRYING CAPACITY MODIFICATION LABELS.

Consequence: A DRIVER MAY OVERLOAD A VEHICLE WHICH MAY INCREASE THE RISK OF A CRASH.

Remedy: DEALERS WILL MAIL TO CONSUMERS THE CORRECTED LABEL OR THE CUSTOMER WILL HAVE THE OPTION FOR DEALERS TO INSTALL THE LABEL FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 27, 2010. OWNERS MAY CONTACT SOUTHEAST TOYOTA AT 1-800-301-6859.

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Recall 10V035000 — EQUIPMENT:OTHER:LABELS

| 271,417 vehicles affected

Defect: GULF STATES TOYOTA IS RECALLING CERTAIN MODEL YEAR 2005-2010 VEHICLES FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 110, "TIRE SELECTION AND RIMS." THESE VEHICLES WERE SOLD BETWEEN SEPTEMBER 1, 2005 AND JUNE 2, 2008 WITHOUT THE REQUISITE LOAD CARRYING CAPACITY MODIFICATION LABELS.

Consequence: THIS DOES NOT MEET THE STANDARD REQUIREMENTS.

Remedy: DEALERS WILL MAIL TO CONSUMERS THE CORRECTED LABEL OR THE CUSTOMER WILL HAVE THE OPTION FOR DEALERS TO INSTALL THE LABEL FREE OF CHARGE. DEALERS WILL ALSO CORRECT THE OWNER'S MANUAL. THE SAFETY RECALL BEGAN ON MAY 27, 2010. OWNERS...

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Recall 09V388000 — VEHICLE SPEED CONTROL:ACCELERATOR PEDAL

| 4,445,056 vehicles affected

Defect: TOYOTA IS RECALLING CERTAIN MODEL YEAR 2004-2010 PASSENGER VEHICLES. THE ACCELERATOR PEDAL CAN GET STUCK IN THE WIDE OPEN POSITION DUE TO ITS BEING TRAPPED BY AN UNSECURED OR INCOMPATIBLE DRIVER'S FLOOR MAT.

Consequence: A STUCK OPEN ACCELERATOR PEDAL MAY RESULT IN VERY HIGH VEHICLE SPEEDS AND MAKE IT DIFFICULT TO STOP THE VEHICLE, WHICH COULD CAUSE A CRASH, SERIOUS INJURY OR DEATH.

Remedy: TOYOTA FILED AN AMENDED DEFECT REPORT ON NOVEMBER 25, 2009, STATING THAT DEALERS WILL MODIFY THE ACCELERATOR PEDAL AND, ON CERTAIN VEHICLES, ALTER THE SHAPE OF THE FLOOR SURFACE UNDER THE PEDAL. THESE CHANGES ADDRESS THE RISK OF PEDAL ENTRAPMENT...

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Owner Complaints for the 2009 TOYOTA PRIUS

637 complaints have been filed with NHTSA for the 2009 TOYOTA PRIUS. Below is a breakdown by vehicle component.

Exterior Lighting
Complaints: 109 1 Crash 1 Injury
Service Brakes Hydraulic
Complaints: 79 9 Crashes 4 Injuries 1 Death
Vehicle Speed Control
Complaints: 67 24 Crashes 13 Injuries
Service Brakes
Complaints: 60 6 Crashes 1 Fire 3 Injuries
Electrical System
Complaints: 53 2 Crashes 4 Fires
Service Brakes Electric
Complaints: 44 7 Crashes
Unknown Or Other
Complaints: 20 2 Crashes 1 Injury
Engine
Complaints: 19 1 Crash
Power Train
Complaints: 15
Traction Control System
Complaints: 15 1 Crash
Air Bags
Complaints: 14 11 Crashes 7 Injuries
Fuel System Gasoline
Complaints: 14 1 Crash
Steering
Complaints: 13 3 Crashes 1 Injury
Electronic Stability Control Esc
Complaints: 12
Structurebody
Complaints: 12 6 Crashes 3 Injuries
Service Brakes Hydraulicantilocktraction Controlelectronic Limited Slipcontrol Unitmodule
Complaints: 11 1 Crash
Fuelpropulsion System
Complaints: 8 1 Fire
Service Brakes Hydraulicantilocktraction Controlelectronic Limited Slip
Complaints: 7 4 Crashes
Engine And Engine Cooling
Complaints: 5
Suspension
Complaints: 5 2 Crashes
Electrical System Instrument Clusterpanel
Complaints: 4
Equipment Adaptivemobility
Complaints: 4 1 Crash
Power Trainautomatic Transmission
Complaints: 4 1 Crash
Structure
Complaints: 4
Vehicle Speed Controlaccelerator Pedal
Complaints: 4 2 Crashes
Air Bagsfrontal
Complaints: 3 3 Crashes 2 Injuries 1 Death
Forward Collision Avoidance Automatic Emergency Braking
Complaints: 3
Fuel System Other
Complaints: 3
Exterior Lightingheadlights
Complaints: 2
Power Trainautomatic Transmissionlever And Linkagefloor Shift
Complaints: 2 1 Crash
Seats
Complaints: 2
Visibilitywiper
Complaints: 2
Electrical System12v24v48v Battery
Complaints: 1
Electrical Systempropulsion Systemtraction Battery
Complaints: 1
Electrical Systemstarter Assembly
Complaints: 1
Engine And Engine Coolingengine
Complaints: 1
Engine And Engine Coolingexhaust System
Complaints: 1 1 Fire
Engine And Engine Coolingexhaust Systememission Controlcatalytic Convertor
Complaints: 1
Equipment
Complaints: 1
Equipmentelectrical
Complaints: 1
Equipmentelectricalradiotape Deckcd Etc
Complaints: 1
Power Traindriveline
Complaints: 1
Seat Belts
Complaints: 1 1 Crash 2 Injuries
Service Brakes Airantilockabs Warning Light
Complaints: 1
Structurebodyhatchbackliftgate
Complaints: 1
Structurebodyhatchbackliftgatehinge And Attachments
Complaints: 1
Structureframe And Members
Complaints: 1
Tires
Complaints: 1
Tirespressure Monitoring And Regulating Systems
Complaints: 1
Wheels
Complaints: 1

Most Recent Complaints

#11686488 | UNKNOWN OR OTHER | | N/A miles
Cooling system
#11679902 | SERVICE BRAKES | | N/A miles
The brake actuator is failing. It’s making unusual noises when stepping on the brakes. A new additional noise started in the last month which is the pump connected to the brake actuator. The technician told me the brakes are about to fail. Toyota used to cover this issue but stopped a few years ago. It’s a $3,000.00 job at the dealer.
#11652330 | ELECTRICAL SYSTEM | | N/A miles
Breaking system failure do to ASB Actuator, breaks are locking and vehicle is engine braking.
#11652330 | ENGINE | | N/A miles
Breaking system failure do to ASB Actuator, breaks are locking and vehicle is engine braking.
Breaking system failure do to ASB Actuator, breaks are locking and vehicle is engine braking.

View all Exterior Lighting complaints →

Safety Rating for the 2009 TOYOTA PRIUS

NHTSA has not yet tested the 2009 TOYOTA PRIUS in its New Car Assessment Program.

Technical Service Bulletins for the 2009 TOYOTA PRIUS

Toyota Motor Corporation has issued 16 technical service bulletins (TSBs) for the 2009 TOYOTA PRIUS. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.

ZTN — EQUIPMENT

DL: ZTN Expired on June 1, 2022

T-SB-0153-13_Rev — ELECTRICAL SYSTEM:12V/24V/48V BATTERY

TSB: REVISION NOTICE November 13, 2019 Rev2: ? The Warranty Information section has been updated. July 02, 2019 Rev1: ? The Applicable Warranty section has been updated. Any previous printed versions of this bulletin should be discarded. Some 2004 ? 2009 model year Prius vehicles may exhibit a MIL ON...

T-SB-0153-13_Rev — EQUIPMENT ADAPTIVE/MOBILITY

TSB: REVISION NOTICE November 13, 2019 Rev2: ? The Warranty Information section has been updated. July 02, 2019 Rev1: ? The Applicable Warranty section has been updated. Any previous printed versions of this bulletin should be discarded. Some 2004 ? 2009 model year Prius vehicles may exhibit a MIL ON...

ZTJ-Expired-Deal — ELECTRICAL SYSTEM

Dealer Package: September 11, 2018 A watermark has been added to the Dealer Letter to indicate that ZTJ expired on September 10, 2018. Unlike halogen light bulbs which simply stop working at the end of their useful life, as the HID bulb nears the end-of-life it may exhibit a condition...

T-SB-0032-16 — SERVICE BRAKES

TSB: REVISION NOTICE: April 18, 2017 Rev1: G458The Parts Information and Required Tools and Equipment sections have been updated. Some 2004 ? 2009 model year Prius and 2006 ? 2007 model year Highlander HV vehicles may exhibit a condition where the brake, ABS, and/or TRAC warning light(s) are ON and/or...

T-SB-0032-16 — SERVICE BRAKES, AIR:ANTILOCK

TSB: Some 2004 ? 2009 model year Prius and 2006 ? 2007 Highlander HV vehicles may exhibit a condition where the brake, ABS, and/or TRAC warning light(s) are ON and/or a Check VSC message is displayed. Diagnostic Trouble Code (DTC) C1391, C1252, C1253, or C1256 may be stored. This condition...

T-TT-0303-14 — HYBRID PROPULSION SYSTEM

Tech Tip: When a DTC is detected by the HV Battery ECU, the HV Control ECU will automatically store a P3000, Information Code 123 ?HV Battery Control System Malfunction? DTC. The purpose of the P3000/123 is to capture the state of the Hybrid Control System when the HV Battery ECU...

T-TT-0268-13 — EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

TSB-0153-13 — ELECTRICAL SYSTEM:12V/24V/48V BATTERY

TOYOTA: DUE TO DUST OR DEBRIS BUILD UP IN HV BATTERY COOLING FAN, THE MALFUNCTION INDICATOR LAMP (MIL) IS ON AND PROCEDURE REPAIR IS AVAILABLE FOR THIS CONDITION. MODEL 2004-2009 PRIUS. *PE

T-SB-0315-08 Rev — SEAT BELTS

The customer (individual requiring the extender) must visit a Toyota dealership to have the required measurements made and to complete the Seat Belt Extender Worksheet. The worksheet will allow the proper fitting and selection of a Seat Belt Extender for the customer. The dealership personnel should then determine the applicable...

Showing 10 of 16 technical service bulletins.

NHTSA Investigations for the 2009 TOYOTA PRIUS

NHTSA has opened 1 investigation into potential safety defects in the 2009 TOYOTA PRIUS.

Investigation DP13001 — STEERING:COLUMN Closed

Opened:

Intermediate Steering Shaft Separation

Other Model Years of the TOYOTA PRIUS

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Other TOYOTA Models

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