2019 TOYOTA PRIUS — Problems, Recalls & Safety Data
5/5
Safety Rating
51
Owner Complaints
3
Recalls
3
Service Bulletins
0
Investigations
Overview of the 2019 TOYOTA PRIUS
The 2019 TOYOTA PRIUS has received a total of 51 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). It earned an overall safety rating of 5 out of 5 stars in NHTSA's New Car Assessment Program crash tests. There have been 4 recall campaigns affecting this vehicle, covering issues with ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL, SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC). 3 technical service bulletins have been issued by Toyota Motor Corporation for this model year. The most commonly reported problems involve the Service Brakes (9 complaints), Unknown Or Other (7 complaints), and Engine (5 complaints).
Recalls for the 2019 TOYOTA PRIUS
NHTSA has recorded 4 recalls for the 2019 TOYOTA PRIUS, potentially affecting up to 21,235 vehicles.
Recall 19V876000 — ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
| 3,751 vehicles affected
Defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2019 Prius vehicles. An electrical short circuit in the combination meter could occur, causing the speedometer, the odometer, and the fuel gauge to go blank. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Controls and Displays."
Consequence: A blank main display will not show important information like vehicle speed or fuel level. Driving with an inoperative display can increase the risk of a crash.
Remedy: Toyota will notify owners, and dealers will inspect the flash memory chip (ROM) production date, and if necessary, replace it along with the combination meter circuit board, free of charge. The recall began February 7, 2020. Owners may contact Toyota...
View full details →Recall 19V544000 — SERVICE BRAKES
| 6,925 vehicles affected
Defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2019 Lexus LS500, LC500, ES300h, UX250h, LS500h, Toyota Prius, RAV4 HV, 2019-2020 Toyota Prius Prime, and 2020 Corolla HV vehicles. The brake booster pump may fail causing a deactivation of the Vehicle Stability Control system and a loss of braking assist. As such, these vehicles fail to comply with the requirements...
Consequence: Deactivation of the vehicle stability control system or a loss of braking assist increases the risk of a crash.
Remedy: Toyota will notify owners, and dealers will inspect and, if necessary, replace the brake booster pump, free of charge. The recall began September 20, 2019. Toyota owners may contact Toyota customer service at 1-888-270-9371 and Lexus owners may contact Lexus...
View full details →Recall 19V544000 — ELECTRONIC STABILITY CONTROL (ESC)
| 6,925 vehicles affected
Defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2019 Lexus LS500, LC500, ES300h, UX250h, LS500h, Toyota Prius, RAV4 HV, 2019-2020 Toyota Prius Prime, and 2020 Corolla HV vehicles. The brake booster pump may fail causing a deactivation of the Vehicle Stability Control system and a loss of braking assist. As such, these vehicles fail to comply with the requirements...
Consequence: Deactivation of the vehicle stability control system or a loss of braking assist increases the risk of a crash.
Remedy: Toyota will notify owners, and dealers will inspect and, if necessary, replace the brake booster pump, free of charge. The recall began September 20, 2019. Toyota owners may contact Toyota customer service at 1-888-270-9371 and Lexus owners may contact Lexus...
View full details →Recall 19V244000 — EQUIPMENT:OTHER:LABELS
| 3,634 vehicles affected
Defect: Gulf States Toyota (GST) is recalling certain 2019 C-HR, 4Runner, Avalon, Avalon Hybrid, Camry, Camry Hybrid, Highlander, Land Cruiser, Prius, RAV4, Sequoia, Tacoma, Sienna, Tundra and Yaris vehicles. The text on the load capacity label may become illegible. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and...
Consequence: If the driver cannot read the label, they may unknowingly overload the vehicle, increasing the risk of a crash.
Remedy: GST will notify owners, and dealers will provide corrected load carrying capacity modification labels, free of charge. The recall began May 24, 2019. Owners may contact GST customer service at 1-800-444-1074. GST's number for this recall is 19R1.
View full details →Owner Complaints for the 2019 TOYOTA PRIUS
51 complaints have been filed with NHTSA for the 2019 TOYOTA PRIUS. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Service Brakes | 9 | 4 | 0 | 0 | 0 |
| Unknown Or Other | 7 | 0 | 0 | 0 | 0 |
| Engine | 5 | 1 | 0 | 0 | 0 |
| Air Bags | 4 | 4 | 0 | 2 | 0 |
| Electrical System | 3 | 2 | 0 | 0 | 0 |
| Forward Collision Avoidance Automatic Emergency Braking | 3 | 2 | 0 | 0 | 0 |
| Vehicle Speed Control | 3 | 1 | 0 | 0 | 0 |
| Power Train | 2 | 0 | 0 | 0 | 0 |
| Tires | 2 | 0 | 0 | 0 | 0 |
| Back Over Prevention Warnings | 1 | 0 | 0 | 0 | 0 |
| Electronic Stability Control Esc | 1 | 0 | 0 | 0 | 0 |
| Engine And Engine Cooling | 1 | 0 | 0 | 0 | 0 |
| Forward Collision Avoidance Warnings | 1 | 0 | 0 | 0 | 0 |
| Fuelpropulsion System | 1 | 0 | 0 | 0 | 0 |
| Lane Departure Assist | 1 | 0 | 0 | 0 | 0 |
| Seat Belts | 1 | 0 | 0 | 0 | 0 |
| Service Brakes Airdiscrotor | 1 | 0 | 0 | 0 | 0 |
| Service Brakes Hydraulic | 1 | 1 | 0 | 0 | 0 |
| Tirespressure Monitoring And Regulating Systems | 1 | 0 | 0 | 0 | 0 |
| Vehicle Speed Controlaccelerator Pedal | 1 | 1 | 0 | 0 | 0 |
| Visibilitywiper | 1 | 0 | 0 | 0 | 0 |
| Wheels | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
Body of car has rust perforation starting from the inside working out. This is on the roof, so water incursion will effect airbags and electrical system. FIrst noticed rust bubbles a few years ago, but did not think much of it. Now two body shops have said roof panel needs to be replaced. This is big stuff!
See Attachment
Since October 2023, my 2019 Toyota Prius has developed severe and unpredictable driving behavior after a regular brake service, which may have triggered or coincided with a software or ECU update. The car, which had been driving smoothly since I bought it in 2021, suddenly began showing false braking, steering interference, and lane instability — as if the car were trying to “correct” problems that didn’t exist. These interventions often happen on highways or during turns, creating serious safety risks for both driver and passengers. I’ve spent months and thousands of dollars replacing parts, performing alignments, and recalibrating sensors, including at Toyota dealerships. The problem persists because it is software-based, not mechanical. I discovered that in mid–2023, the NHTSA announced upcoming rules requiring Automatic Emergency Braking (AEB) with pedestrian detection by 2029. Around that same time, reports from multiple drivers (Toyota, Honda, Hyundai, Ford, Subaru) began to appear describing the exact same issues. It seems manufacturers began silently updating vehicles to meet anticipated compliance standards. However, this introduced overly sensitive and malfunctioning driver-assist systems. The most alarming part is that the driver cannot fully disable these features — the “off” button only reduces their intervention. This means when the system malfunctions, the driver is forced to operate an unsafe vehicle. As a professional rideshare driver, this problem destroyed my ability to work. Passengers reported me for unsafe driving because of the car’s erratic behavior. I eventually lost my vehicle and income. I believe this is a systemic safety defect linked to premature or unregulated implementation of AEB software. Drivers deserve the right to fully disable malfunctioning systems that endanger lives. This is not just a car issue — it’s a public safety crisis that must be urgently investigated.
Since October 2023, my 2019 Toyota Prius has developed severe and unpredictable driving behavior after a regular brake service, which may have triggered or coincided with a software or ECU update. The car, which had been driving smoothly since I bought it in 2021, suddenly began showing false braking, steering interference, and lane instability — as if the car were trying to “correct” problems that didn’t exist. These interventions often happen on highways or during turns, creating serious safety risks for both driver and passengers. I’ve spent months and thousands of dollars replacing parts, performing alignments, and recalibrating sensors, including at Toyota dealerships. The problem persists because it is software-based, not mechanical. I discovered that in mid–2023, the NHTSA announced upcoming rules requiring Automatic Emergency Braking (AEB) with pedestrian detection by 2029. Around that same time, reports from multiple drivers (Toyota, Honda, Hyundai, Ford, Subaru) began to appear describing the exact same issues. It seems manufacturers began silently updating vehicles to meet anticipated compliance standards. However, this introduced overly sensitive and malfunctioning driver-assist systems. The most alarming part is that the driver cannot fully disable these features — the “off” button only reduces their intervention. This means when the system malfunctions, the driver is forced to operate an unsafe vehicle. As a professional rideshare driver, this problem destroyed my ability to work. Passengers reported me for unsafe driving because of the car’s erratic behavior. I eventually lost my vehicle and income. I believe this is a systemic safety defect linked to premature or unregulated implementation of AEB software. Drivers deserve the right to fully disable malfunctioning systems that endanger lives. This is not just a car issue — it’s a public safety crisis that must be urgently investigated.
Since October 2023, my 2019 Toyota Prius has developed severe and unpredictable driving behavior after a regular brake service, which may have triggered or coincided with a software or ECU update. The car, which had been driving smoothly since I bought it in 2021, suddenly began showing false braking, steering interference, and lane instability — as if the car were trying to “correct” problems that didn’t exist. These interventions often happen on highways or during turns, creating serious safety risks for both driver and passengers. I’ve spent months and thousands of dollars replacing parts, performing alignments, and recalibrating sensors, including at Toyota dealerships. The problem persists because it is software-based, not mechanical. I discovered that in mid–2023, the NHTSA announced upcoming rules requiring Automatic Emergency Braking (AEB) with pedestrian detection by 2029. Around that same time, reports from multiple drivers (Toyota, Honda, Hyundai, Ford, Subaru) began to appear describing the exact same issues. It seems manufacturers began silently updating vehicles to meet anticipated compliance standards. However, this introduced overly sensitive and malfunctioning driver-assist systems. The most alarming part is that the driver cannot fully disable these features — the “off” button only reduces their intervention. This means when the system malfunctions, the driver is forced to operate an unsafe vehicle. As a professional rideshare driver, this problem destroyed my ability to work. Passengers reported me for unsafe driving because of the car’s erratic behavior. I eventually lost my vehicle and income. I believe this is a systemic safety defect linked to premature or unregulated implementation of AEB software. Drivers deserve the right to fully disable malfunctioning systems that endanger lives. This is not just a car issue — it’s a public safety crisis that must be urgently investigated.
Safety Rating for the 2019 TOYOTA PRIUS
The 2019 TOYOTA PRIUS received an overall safety rating of 5 out of 5 stars from NHTSA's New Car Assessment Program (NCAP).
| Test Category | Rating |
|---|---|
| Overall Rating | ★★★★★ (5/5) |
| Frontal Crash | ★★★★☆ (4/5) |
| Side Crash | ★★★★★ (5/5) |
| Rollover | ★★★★☆ (4/5) |
Safety ratings are based on controlled crash tests conducted by NHTSA. A 5-star rating indicates the highest level of occupant protection.
Technical Service Bulletins for the 2019 TOYOTA PRIUS
Toyota Motor Corporation has issued 3 technical service bulletins (TSBs) for the 2019 TOYOTA PRIUS. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
T-TT-0605-20 — POWER TRAIN
TT: Some 2019-2020 model year Prius vehicles may experience a whine/humming noise at 70-80 mph from the rear of the vehicle. This condition can occur on vehicles with less than 10,000 miles.
T-SB-0149-18 — ELECTRICAL SYSTEM
TSB: Pre-Delivery Service (PDS) is a critical step in satisfying our new car customers. Customer feedback indicates the following areas deserve special attention when performing PDS: ? Careful inspection for paint chips/scratches and body dents/dings. ? Proper operation of electrical accessories (including interior light, clock, and radio reset). ? Interior...
T-SB-0149-18 — STRUCTURE
TSB: Pre-Delivery Service (PDS) is a critical step in satisfying our new car customers. Customer feedback indicates the following areas deserve special attention when performing PDS: ? Careful inspection for paint chips/scratches and body dents/dings. ? Proper operation of electrical accessories (including interior light, clock, and radio reset). ? Interior...
NHTSA Investigations for the 2019 TOYOTA PRIUS
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the TOYOTA PRIUS
- 2014 TOYOTA PRIUS — 261 complaints
- 2015 TOYOTA PRIUS — 190 complaints
- 2016 TOYOTA PRIUS — 211 complaints
- 2017 TOYOTA PRIUS — 125 complaints
- 2018 TOYOTA PRIUS — 43 complaints
- 2019 TOYOTA PRIUS (current)
- 2020 TOYOTA PRIUS — 23 complaints
- 2021 TOYOTA PRIUS — 10 complaints
- 2022 TOYOTA PRIUS — 26 complaints
- 2023 TOYOTA PRIUS — 20 complaints
- 2024 TOYOTA PRIUS — 20 complaints
Other TOYOTA Models
- TOYOTA CAMRY — 23,209 total complaints
- TOYOTA COROLLA — 14,342 total complaints
- TOYOTA RAV4 — 11,737 total complaints
- TOYOTA SIENNA — 10,769 total complaints
- TOYOTA TACOMA — 10,512 total complaints
- TOYOTA TUNDRA — 8,997 total complaints
- TOYOTA HIGHLANDER — 6,663 total complaints
- TOYOTA 4RUNNER — 6,405 total complaints