2020 TOYOTA PRIUS — Problems, Recalls & Safety Data
5/5
Safety Rating
23
Owner Complaints
0
Recalls
9
Service Bulletins
0
Investigations
Overview of the 2020 TOYOTA PRIUS
The 2020 TOYOTA PRIUS has received a total of 23 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). It earned an overall safety rating of 5 out of 5 stars in NHTSA's New Car Assessment Program crash tests. 9 technical service bulletins have been issued by Toyota Motor Corporation for this model year. The most commonly reported problems involve the Unknown Or Other (5 complaints), Service Brakes (4 complaints), and Electrical System (2 complaints).
Recalls for the 2020 TOYOTA PRIUS
There are no recalls on file with NHTSA for the 2020 TOYOTA PRIUS. No Active Recalls
Owner Complaints for the 2020 TOYOTA PRIUS
23 complaints have been filed with NHTSA for the 2020 TOYOTA PRIUS. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Unknown Or Other | 5 | 3 | 0 | 3 | 0 |
| Service Brakes | 4 | 4 | 0 | 3 | 0 |
| Electrical System | 2 | 1 | 0 | 1 | 0 |
| Tiressidewall | 2 | 0 | 0 | 0 | 0 |
| Air Bags | 1 | 1 | 0 | 2 | 0 |
| Back Over Prevention Warnings | 1 | 0 | 0 | 0 | 0 |
| Electronic Stability Control Esc | 1 | 0 | 0 | 0 | 0 |
| Engine | 1 | 1 | 0 | 1 | 0 |
| Forward Collision Avoidance Warnings | 1 | 1 | 0 | 2 | 0 |
| Fuelpropulsion System | 1 | 1 | 0 | 1 | 0 |
| Power Train | 1 | 0 | 0 | 0 | 0 |
| Structure | 1 | 0 | 0 | 0 | 0 |
| Vehicle Speed Controlaccelerator Pedal | 1 | 1 | 0 | 0 | 0 |
| Wheels | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
I TURNED LEFT INTO A PARKING SPACE IN MY 2020 PRIUS. I STEPPED ON THE BRAKE, AND MY CAR SHOT FORWARD. I COULDN'T STOP IT, AND IT HIT A CONCRETE POLE. IT ONLY TOOK 1 SECOND. IT SEEMS TOYOTA HYBRIDS ARE STILL HAVING THIS UNINTENTIONAL ACCELERATION DESPITE A MULTI BILLION DOLLAR LAW SUIT IN THE EARLY 2010'S. MY CAR WAS TOWED AND IS AWAITING INSPECTION BY MY INSURANCE COMPANY. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
I TURNED LEFT INTO A PARKING SPACE IN MY 2020 PRIUS. I STEPPED ON THE BRAKE, AND MY CAR SHOT FORWARD. I COULDN'T STOP IT, AND IT HIT A CONCRETE POLE. IT ONLY TOOK 1 SECOND. IT SEEMS TOYOTA HYBRIDS ARE STILL HAVING THIS UNINTENTIONAL ACCELERATION DESPITE A MULTI BILLION DOLLAR LAW SUIT IN THE EARLY 2010'S. MY CAR WAS TOWED AND IS AWAITING INSPECTION BY MY INSURANCE COMPANY. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
I was the victim of an accident on [XXX]. The person of the other vehicle that collided with my vehicle after crossing at high speed and without stopping in the red light. The sensors of the anti-collision vehicle of my vehicle did not work and the air bag also did not work. Due to speed the airbag of the other vehicle triggered. I have shoulder pain due to impact. At the moment the insurer of the party involved is making it difficult to pay the compensation. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
I was the victim of an accident on [XXX]. The person of the other vehicle that collided with my vehicle after crossing at high speed and without stopping in the red light. The sensors of the anti-collision vehicle of my vehicle did not work and the air bag also did not work. Due to speed the airbag of the other vehicle triggered. I have shoulder pain due to impact. At the moment the insurer of the party involved is making it difficult to pay the compensation. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
I was the victim of an accident on [XXX]. The person of the other vehicle that collided with my vehicle after crossing at high speed and without stopping in the red light. The sensors of the anti-collision vehicle of my vehicle did not work and the air bag also did not work. Due to speed the airbag of the other vehicle triggered. I have shoulder pain due to impact. At the moment the insurer of the party involved is making it difficult to pay the compensation. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Safety Rating for the 2020 TOYOTA PRIUS
The 2020 TOYOTA PRIUS received an overall safety rating of 5 out of 5 stars from NHTSA's New Car Assessment Program (NCAP).
| Test Category | Rating |
|---|---|
| Overall Rating | ★★★★★ (5/5) |
| Frontal Crash | ★★★★☆ (4/5) |
| Side Crash | ★★★★★ (5/5) |
| Rollover | ★★★★☆ (4/5) |
Safety ratings are based on controlled crash tests conducted by NHTSA. A 5-star rating indicates the highest level of occupant protection.
Technical Service Bulletins for the 2020 TOYOTA PRIUS
Toyota Motor Corporation has issued 9 technical service bulletins (TSBs) for the 2020 TOYOTA PRIUS. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
T-SB-0062-20 — ELECTRICAL SYSTEM
TSB: Some 2004 ? 2020 model year Hybrid vehicles may exhibit an excessive buildup of dust, lint, or debris in the HV battery intake filter or cooling fan. The condition could reduce the efficiency of the HV battery cooling system. Perform the procedures outlined in this bulletin to address this...
T-SB-0031-20 — ELECTRICAL SYSTEM:SOFTWARE
TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No. T-SB-0236-17. Service Bulletin No. T-SB-0236-17 is obsolete and any printed versions should be discarded. Audio Head Unit Software Update (Denso)
T-SB-0236-17 Obs — ELECTRICAL SYSTEM:SOFTWARE
OBSOLETE NOTICE April 01, 2020: This bulletin is now obsolete. Please see T-SB-0031-20. Audio Head Unit Software Update (Denso)
T-SB-0106-19_Rev — STRUCTURE
TSB: Pre-Delivery Service (PDS) is a critical step in satisfying our dealership's new car customers. Customer feedback indicates the following areas deserve special attention when performing PDS: -Careful inspection for paint chips/scratches and body dents/dings. -Proper operation of electrical accessories. -Interior cleanliness. -Proper function of mechanical systems. Customer retention and...
T-SB-0106-19_Rev — ELECTRICAL SYSTEM
TSB: Pre-Delivery Service (PDS) is a critical step in satisfying our dealership's new car customers. Customer feedback indicates the following areas deserve special attention when performing PDS: -Careful inspection for paint chips/scratches and body dents/dings. -Proper operation of electrical accessories. -Interior cleanliness. -Proper function of mechanical systems. Customer retention and...
T-SB-0039-19_Rev — ELECTRICAL SYSTEM
Some 2019 model year RAV4, RAV4 Hybrid and some 2019 ? 2020 model year Sienna vehicles equipped Audio Plus (version 1010) or Premium Audio (version 1010) or earlier may exhibit one or more of the following conditions: ?Toyota Apps fail to download ?Bluetooth® is unable to automatically connect AFTER key...
T-SB-0106-19 — EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
TSB: Pre-Delivery Service (PDS) is a critical step in satisfying our new car customers. Customer feedback indicates the following areas deserve special attention when performing PDS: * Careful inspection for paint chips/scratches and body dents/dings. * Proper operation of electrical accessories. * Interior cleanliness. * Proper function of mechanical systems....
T-SB-0060-19 — EQUIPMENT
TSB: Pre-Delivery Service (PDS) is a critical step in satisfying our dealership?s new car customers. Customer feedback indicates the following areas deserve special attention when performing PDS: ? Careful inspection for paint chips/scratches and body dents/dings.? Proper operation of electrical accessories. ? Interior cleanliness. ? Proper function of mechanical systems....
T-SB-0006-19_Rev — EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
TSB: REVISION NOTICE February 11, 2019 Rev1: ? The Introduction and Every Two Months sections have been updated. Any previous printed versions of this bulletin should be discarded. Hybrid vehicles are equipped with two types of batteries: ? Hybrid Vehicle (HV) battery ? Auxiliary (12V) battery If the hybrid vehicle...
NHTSA Investigations for the 2020 TOYOTA PRIUS
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the TOYOTA PRIUS
- 2015 TOYOTA PRIUS — 190 complaints
- 2016 TOYOTA PRIUS — 211 complaints
- 2017 TOYOTA PRIUS — 125 complaints
- 2018 TOYOTA PRIUS — 43 complaints
- 2019 TOYOTA PRIUS — 51 complaints
- 2020 TOYOTA PRIUS (current)
- 2021 TOYOTA PRIUS — 10 complaints
- 2022 TOYOTA PRIUS — 26 complaints
- 2023 TOYOTA PRIUS — 20 complaints
- 2024 TOYOTA PRIUS — 20 complaints
- 2025 TOYOTA PRIUS — 19 complaints
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- TOYOTA TUNDRA — 8,997 total complaints
- TOYOTA HIGHLANDER — 6,663 total complaints
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