2018 TOYOTA PRIUS — Problems, Recalls & Safety Data
5/5
Safety Rating
43
Owner Complaints
1
Recall
10
Service Bulletins
0
Investigations
Overview of the 2018 TOYOTA PRIUS
The 2018 TOYOTA PRIUS has received a total of 43 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). It earned an overall safety rating of 5 out of 5 stars in NHTSA's New Car Assessment Program crash tests. There has been 1 recall campaign affecting this vehicle, covering issues with ELECTRICAL SYSTEM:WIRING. 10 technical service bulletins have been issued by Toyota Motor Corporation for this model year. The most commonly reported problems involve the Unknown Or Other (5 complaints), Visibilitywiper (5 complaints), and Exterior Lighting (4 complaints).
Recalls for the 2018 TOYOTA PRIUS
NHTSA has recorded 1 recall for the 2018 TOYOTA PRIUS, potentially affecting up to 192,347 vehicles.
Recall 18V579000 — ELECTRICAL SYSTEM:WIRING
| 192,347 vehicles affected
Defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2016-2018 Toyota Prius vehicles. A portion of the engine wire harness connected to the hybrid Power Control Unit (PCU), could contact the cover at this connection and wear, causing an electrical short circuit.
Consequence: An electrical short can increase the risk of a fire.
Remedy: Toyota will notify owners, and dealers will inspect the engine wire harness assembly and replace it if damage is found. A protective sleeve or protective tape will be included to prevent any future damage. These repairs will be performed free...
View full details →Owner Complaints for the 2018 TOYOTA PRIUS
43 complaints have been filed with NHTSA for the 2018 TOYOTA PRIUS. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Unknown Or Other | 5 | 0 | 0 | 0 | 0 |
| Visibilitywiper | 5 | 0 | 0 | 0 | 0 |
| Exterior Lighting | 4 | 0 | 0 | 0 | 0 |
| Vehicle Speed Control | 4 | 2 | 0 | 0 | 0 |
| Air Bags | 3 | 1 | 0 | 1 | 0 |
| Service Brakes | 3 | 1 | 0 | 0 | 0 |
| Structurebody | 3 | 1 | 0 | 0 | 0 |
| Electrical System | 2 | 0 | 0 | 0 | 0 |
| Engine | 2 | 0 | 0 | 0 | 0 |
| Fuelpropulsion System | 2 | 0 | 0 | 0 | 0 |
| Power Train | 2 | 0 | 0 | 0 | 0 |
| Seats | 2 | 1 | 0 | 1 | 0 |
| Engine And Engine Coolingexhaust System | 1 | 0 | 0 | 0 | 0 |
| Forward Collision Avoidance Automatic Emergency Braking | 1 | 1 | 0 | 0 | 0 |
| Latcheslockslinkages | 1 | 0 | 0 | 0 | 0 |
| Service Brakes Airantilockabs Warning Light | 1 | 1 | 0 | 0 | 0 |
| Visibilityrearview Mirrorsdevicesexterior | 1 | 0 | 0 | 0 | 0 |
| Wheels | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
Driver door lock actuator not working. This seems to be a common problem for Toyota over the last decade, but they yet to put more vehicles to their recall list. Actuator just stopped working. I have to use key out of FOB to manually open. This is a safety issue if I’m trying to get in my car quickly for safety reasons and it does not open.
The contact owns a 2018 Toyota Prius. The contact stated the trunk opened at a slow speed and failed to remain open. The dealer was contacted and informed of the failure. The dealer informed the contact that the vehicle needed to be taken in to be inspected. The vehicle was not diagnosed or repaired. The manufacturer was informed of the failure and confirmed that the VIN was not covered under recall. The manufacturer directed the contact back to the dealer for assistance. The failure mileage was approximately 160,000.
Was driving around 35 mph and my right side mirror blew up. The back blew off and the mirror was shattered and hanging. Nothing hit it. Contacted Toyota and the parts have been on a stop, but there is no recall. It has been 4 months.
The contact owns a 2018 Toyota Prius. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer where it was diagnosed with a failed heat exchanger, catalytic converter, and exhaust system. The contact was informed that the heat exchanger, the catalytic converter, and the exhaust system needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 89,682.
The contact owns a 2018 Toyota Prius. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer where it was diagnosed with a failed heat exchanger, catalytic converter, and exhaust system. The contact was informed that the heat exchanger, the catalytic converter, and the exhaust system needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 89,682.
Safety Rating for the 2018 TOYOTA PRIUS
The 2018 TOYOTA PRIUS received an overall safety rating of 5 out of 5 stars from NHTSA's New Car Assessment Program (NCAP).
| Test Category | Rating |
|---|---|
| Overall Rating | ★★★★★ (5/5) |
| Frontal Crash | ★★★★☆ (4/5) |
| Side Crash | ★★★★★ (5/5) |
| Rollover | ★★★★☆ (4/5) |
Safety ratings are based on controlled crash tests conducted by NHTSA. A 5-star rating indicates the highest level of occupant protection.
Technical Service Bulletins for the 2018 TOYOTA PRIUS
Toyota Motor Corporation has issued 10 technical service bulletins (TSBs) for the 2018 TOYOTA PRIUS. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
TSB000320 — EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
OBSOLETE NOTICE May 02, 2022: This bulletin is now obsolete. Please see T-SB-0045-22
J0R_Region Email — ELECTRICAL SYSTEM:SOFTWARE
Region Email: The involved vehicles are equipped with Intelligent Clearance Sonar (ICS). Due to improper software programming in the ICS system, the ICS system may improperly activate when an involved vehicle enters certain types of carwash facilities and is placed into neutral. If the ICS system activates, the ICS system...
J0R-Dealer Packe — ELECTRICAL SYSTEM
Dealer Packet: 11/26/2018 ? Owner Notification section has been updated. ? CAL ID clarification has been provided in the Op Code section. The involved vehicles are equipped with Intelligent Clearance Sonar (ICS). Due to improper software programming in the ICS system, the ICS system may improperly activate when an involved...
J0R-Dealer Packa — ELECTRICAL SYSTEM
Dealer Package: The involved vehicles are equipped with Intelligent Clearance Sonar (ICS). Due to improper software programming in the ICS system, the ICS system may improperly activate when an involved vehicle enters certain types of carwash facilities and is placed into neutral. If the ICS system activates, the ICS system...
T-SB-0279-17-Rev — EQUIPMENT:ELECTRICAL
TSB: REVISION NOTICE March 16, 2018 Rev1: ? Applicability has been updated to include 2018 model year vehicles. ? The entire bulletin has been updated. Any previous printed versions of this bulletin should be discarded. SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No. T-SB-0103-16 and T-SB-0337-17....
T-SB-0004-18 — EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
TSB: 2018 Pre-Delivery Service Check Sheet
T-SB-0005-18 — EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
TSB: Pre-Delivery Service (PDS) is a critical step in satisfying your dealership's new car customers. Customer feedback indicates the following areas deserve special attention when performing PDS:? Careful inspection for paint chips/scratches and body dents/dings.? Proper operation of electrical accessories (including interior light, clock, and radio reset). ? Interior cleanliness.?...
T-SB-0236-17_Rev — ELECTRICAL SYSTEM:SOFTWARE
Some 2017 - 2018 model year Prius Prime vehicles equipped with Entune? Premium Audio (R10A5430) or earlier may exhibit one or more of the following conditions. Updated multimedia software is now available to address these conditions. Follow the Multimedia Software Update Procedure in this bulletin to install the latest software...
T-SB-0311-17 — EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Pre-delivery service.
T-SB-0310-17 — EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Pre-deliver service check sheet.
NHTSA Investigations for the 2018 TOYOTA PRIUS
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the TOYOTA PRIUS
- 2013 TOYOTA PRIUS — 514 complaints
- 2014 TOYOTA PRIUS — 261 complaints
- 2015 TOYOTA PRIUS — 190 complaints
- 2016 TOYOTA PRIUS — 211 complaints
- 2017 TOYOTA PRIUS — 125 complaints
- 2018 TOYOTA PRIUS (current)
- 2019 TOYOTA PRIUS — 51 complaints
- 2020 TOYOTA PRIUS — 23 complaints
- 2021 TOYOTA PRIUS — 10 complaints
- 2022 TOYOTA PRIUS — 26 complaints
- 2023 TOYOTA PRIUS — 20 complaints
Other TOYOTA Models
- TOYOTA CAMRY — 23,209 total complaints
- TOYOTA COROLLA — 14,342 total complaints
- TOYOTA RAV4 — 11,737 total complaints
- TOYOTA SIENNA — 10,769 total complaints
- TOYOTA TACOMA — 10,512 total complaints
- TOYOTA TUNDRA — 8,997 total complaints
- TOYOTA HIGHLANDER — 6,663 total complaints
- TOYOTA 4RUNNER — 6,405 total complaints