2016 SUBARU OUTBACK Visibilitywiper Problems
83 NHTSA complaints on file
Visibilitywiper Issues in the 2016 SUBARU OUTBACK
83 visibilitywiper complaints have been filed with NHTSA for the 2016 SUBARU OUTBACK. Of these, 1 involved a crash, 0 involved a fire, and 0 resulted in injury.
83
Complaints
1
Crashes
0
Fires
0
Injuries
0
Deaths
All Visibilitywiper Complaints
1.Windshield crack in the deicing area. Driving on a highway heard a loud boom as if a very big rock hit the car. 30-40 second later there was another boom of normal loudness. At this moment windshield crack has been noticed. The windshield will not be available, replacing it on 12/22/2025 2. Visibility has been affected 3. No, problem was not reproduced. Dealer representative said that the problem is not covered by Subaru. 4. Windshield was visually inspected by the dealership representative. I will try to collect more data at the windshield replacement shop. 5. There were no symptoms of the problem. N.B - the crack outside is flat, as if no rock hit happened. - I have camera's MP4, where sounds can be heard, 1GB
I had a rock thrown at my vehicle's windshield and required a replacement. I went to a Subaru dealership, Zeigler Subaru of Kenosha, local to me for a replacement. A day after I received my car, the windshield developed a hairline crack emanating from the bottom. I brought it back to the dealer and they replaced it again. After that time, it was a whole week and a half when I noticed a hairline crack, this time from the top working its way down. I brought it once again to the dealer for a replacement and a better explanation as to what is going on. 1.5 months later, I took my car again and was good for a little over a month, when I noticed the same hairline crack, this time from the bottom. I am up to having three windshields being installed and have no confidence in the safety...
Media screen failure. Is available for inspection. Safety of pedestrians or other accident at risk because the screen is useless in bright sunlight. Planning to complain to dealer. No warning signal or alert when backing up when screen is unreadable. This has caused accidents x 3 for my family. Backed into another car with no warning.
Travelling on I-95 southbound at approx. 70 mph in the right lane at least 8-10 car lengths behind another vehicle in front of me. Clear skies, 78* F, calm weather. I heard a loud, sudden noise followed by wind and what sounded like glass on my roof, thought it was fireworks or a gunshot. Pulled over to make sure my dogs are OK (all good, just spooked!) and see what happened to the car when I observed a large hole and continued cracking noise in the sunroof - glass was pushed outwards/ convex rather than concave as if an object had struck the glass from above or in front of my vehicle. Notified insurance then carefully drove home the remaining 20 or so miles, called dealership and started researching the issue. There are nearly 40 reports of spontaneous sunroof explosions on NHTSA website for Subaru Outbacks. Dealing with Subaru Corporate...
Windshield cracks on its own. This is my 3rd time replacing windhield.
Windshield cracked on its own, this is the 3rd time I will be replacing windshield.
A crack appeared across the upper middle of the windshield. There was no event, damage, or accident involved. The crack just appeared one day. The crack runs across the windshield in the area of the rear view mirror and in front of the mounted cameras used for the collision avoidance, lane departure system.
Front windshield cracked all the way across. Have not replaced so it is available for inspection. The crack impairs vision. Confirmed by dealer in Macon, GA. Has not been inspected except by the service department at Subaru in Macon, GA. No warning lamps or messages.
Windshield cracked
Two windshields cracked in 6 years - this is a safety issue that should not happen.
WENT OUT TO MY CAR THIS MORNING AND NOTICED A LINEAR 6 INCH CRACK IN MY WINDSHIELD-IT EXPANDED FROM NEAR THE WIPER ON THE DRIVER SIDE UPWARD AND WITHIN 2 HOURS ANOTHER CRACK BEGAN ABOUT 5 INCHES LATERAL TO THE EVER EXPANDING FIRST CRACK WHICH IS NOW GREATER THAN 12 INCHES LONG. I CALLED DEVOE SUBARU IN NAPLES FLORIDA AND ASKED ABOUT WINDSHIELD CRACK AND REPAIR-I HAD BOUGHT THE CAR THERE 3 YEARS AGO. I WAS INFORMED THEY DO NOT REPAIR WINDSHIELDS, NEVER DID THEY MENTION THIS WAS A COMMON PROBLEM WITH THE OUTBACK. I CONTACTED SATELLITE WINDSHIELD REPAIR AND GAVE THEM MY INSURANCE INFO AND HOPEFULLY MY PROGRESSIVE INSURANCE WILL COVER THE WINDSHIELD AND THE EYESIGHT CALIBRATION.I THEN GOOGLED THE ISSUE AND FOUND THAT THIS IS A REAL AND FREQUENT ISSUE WITH THE SUBARU.
We have replaced about 5 windshields in this vehicle since we have owned it. The cracks form from the bottom of the windshield in the black area where a rock couldn't possibly chip the windshield. Subaru refuses to recognize this vin number as part of their class action law suit that was just settled and has refused to extend the warranty on this particular vehicle although they are covering replacement windshields for other 2016 Subaru Outbacks. They clearly recognize that there is a problem but are refusing to admit fault. You do not need to look far to find numerous complaints in forums on the internet with people describing this exact problem.
On November 15, 2021 my car was in the garage as normal. I started my car and I heard a "pop" I was headed out my driveway is when I notice a crack at the bottom of the windshield that is about 3" high and then curves for about 4".
Windshield cracks easily. On my 5th windshield, just replaced 2 weeks ago and it’s cracked again. The windshield cracks easily even with minor rock chips. This is the 5th windshield on this car.
Windshield cracked without any cause
The windshield cracked without receiving any kind of impact to it. No rock chip, sudden jolt, extreme temperatures or other weather event precipitated the cracking.
The adjustment of the passenger side side view mirror has malfunctioned. The mirror can not be adjusted properly for visibility of cars to the side of the vehicle. Only the driver-side window is operable. All other windows fail to open from the driver side control. The passenger window will no longer operate from the passenger side either. These windows would have to be broken in order to escape the vehicle in some situations (flooding). My mechanic says that this is a common problem in 2016 Subaru Outbacks. No warning lights were activated. A mirror not able to be adjusted for optimum sighting of other vehicles is surely a safety issue.
A small rock chip at bottom of the windshield, near the heated wiper park area, caused multiple cracks across the entire windshield. Replacement was required as visibility was impaired
Windshield spontaneously developed a crack; there had been no impact to the vehicle or windshield.
BATTERY IS DRAINED WHILE PARKED.
THE WINDSHIELD CRACKED IN AUGUST OF 2020 WITHOUT ANY IMPACT OR OUTSIDE CAUSE ACROSS THE MIDDLE OF THE WINDSHIELD ALMOST THE ENTIRE LENGTH OF THE GLASS. I HAD IT REPLACED AT THE DEALERSHIP AND IN APRIL OF 2021 THE NEW WINDSHIELD NOW HAS CRACKED DOWN THE MIDDLE OF THE GLASS. BOTH TIMES THE CRACKS APPEARED OVERNIGHT WITH THE VEHICLE IN A PARKED POSITION.
2016 SUBARU OUTBACK. A FOUR-INCH WAVY CRACK ON THE LEFT BOTTOM OF THE WINDSHIELD; A WEEK LATER ANOTHER CRACK OF ABOUT 6 INCHES APPEARED. THE CRACKS OCCURRED WITH THE SUBARU CAR IN MOTION ON A HIGHWAY.
WINDSHIELD BEGAN CRACKING NEAR THE BOTTOM (CLOSE TO THE WINDSHIELD WIPERS) BUT THERE WAS NO ROCK OR DAMAGE TO THE WINDSHIELD THAT PROMPTED THE CRACK. IT JUST APPEARED AND THEN HAS SPREAD ABOUT 2 FEET.
THIS MORNING MY WIFE NOTICED A CRACK IN THE WINDSHIELD OF OUR 2016 3.6R SUBARU OUTBACK PURCHASED 3/2016. IT ORIGINATES AT THE BASE OF THE WINDSHIELD, PASSES OVER THE 6 RED DEFROSTER WIRES BELOW THE WINDSHIELD, AND EXTENDS ~10" UP ON THE DRIVERS SIDE TOWARD THE REAR VIEW MIRROR. THERE ARE NO PITS ETC., THIS CRACK ORIGINATED ON THE INSIDE OF THE WINDSHIELD. THIS CRACK PERFECTLY MATCHES THE CRACK PATTERN AND DESCRIPTION IDENTIFIED IN SUBARU SERVICE BULLETIN 12-192-15R, REVISED 11/19/15. THAT BULLETIN WAS ISSUED AS A RESULT OF SUBARU'S LOOSING A LAWSUIT IN CALIFORNIA REGARDING BROKEN GLASS WINDSHIELDS BECAUSE OF MANUFACTURING DEFECT. UNFORTUNATELY SUBARU IS ONLY REPLACING DEFECTIVE GLASS ON OUTBACKS UP TO VIN G3222455/G3210476. OUR MANUFACTURING VIN IS EARLY 2016, AND THE JUDGE IN THE CASE DID NOT EXTEND JUDGMENT AGAINST SUBARY TO COVER OUR OUTBACK. THIS IS EXACTLY THE SAME PROBLEM WITH OUR OUTBACK AS FOR THE CALIFORNIA...
I DROVE MY CAR TO SKI. I PARKED MY CAR. THE SNOW ACCUMULATED ON WINDSHIELD. AND THEN I FOUND THE WINDSHIELD HAS A LONG CRACK.
2016 SUBARU OUTBACK'S FRONT WINDSHIELD CRACKED FOR NO APPARENT REASONS
II WAS DRIVING ON AN OPEN HIGHWAY WITH NO CARS IN CLOSE VICINITY WHEN WINDSHIELD CRACKED FOR NO APPARENT REASON. CRACK WAS ON DRIVER SIDE NEAR EDGE ABOUT 12 INCHES LONG. ON INVESTIGATION, THERE WERE NO NICKS OR PITS IN THE WINDSHIELD, JUST THE CRACK. WHEN THE WINDSHIELD WAS BEING REPLACED, THE TECHNICIAN STATED THAT IT WAS WIERD THAT A SIMILAR CRACK DEVELOPED ON THE PASSENGER SIDE OF THE WINDSHIELD AS HE WAS REMOVING THE SHIELD FROM THE CAR.
FRONT WINDSHIELD CRACKED, ORIGINATING FROM THE EDGE OF THE WINDOW, ABOUT 2 YEARS AGO WHILE PARKED WITHOUT ANY OVERHANGING HAZARDS OR ADVERSE WEATHER. THERE IS NO ASSOCIATED GLASS 'DING' FROM AN IMPACT. I BELIEVE THIS IS THE SAME PROBLEM THAT LED TO A LAWSUIT AGAINST SUBARU INVOLVING 2015-2016 OUTBACK'S.
WE PURCHASED A CAR BRAND NEW IN SAVANNAH, GA AND SINCE HAVE REPLACED WINDSHIELD THREE TIMES. IT HAS A SMALL CRACK AGAIN. ALL OUR REPLACEMENTS OCCURRED AGAINST OUR INSURANCE. OUR COVERAGE HAS INCREASE IN PREMIUMS. PREVIOUSLY, I NEVER HAD AN ISSUE WITH WINDSHIELD CRACKED ON REGULAR OCCURRENCE. ANOTHER ISSUE - WHEN IT RAINS THE VISIBILITY IS EXTREMELY POOR. DESPITE I BUY THE EXPENSIVE WIPERS TO REPLACE THEM AT LEAST ONCE IN 12 MONTHS UNABLE TO ADJUST/INCREASE THE WIPER SPEED FOR THE HEAVY RAIN MAKES THE DRIVING EXTREMELY DANGEROUS. OPTIONAL EYESIGHT WHICH WAS ADDED AS AN OPTION IS SHUTS ITSELF DUE TO THE HEAVY RAIN AND IS NO HELP. EYESIGHT IS ALSO UNDERPERFORM WHAT WAS PROMISED BY MANUFACTURER. ALL ABOVE APPLIES FOR VEHICLE IN MOTION.
SPONTANEOUS CRACK DEVELOPED DOWN THE PASSENGER SIDE OF THE WINDSHIELD IN MY 2016 SUBARU OUTBACK WHILE DRIVING. NO OBVIOUS REASON SUCH AS IMPACT WITH STONE OR ROCK WAS INVOLVED- LARGE CRACK JUST SUDDENLY APPEARED. HAVE READ MANY REPORTS OF OTHERS HAVING SAME ISSUE, AND SUBARU HAS HAD AT LEAST 3 CLASS ACTION LAWSUITS FILED AGAINST THEM FOR THIS EXACT ISSUE. *TR
THIS IS THE 2ND WINDOW THAT HAS HAD TO BE REPLACED IN 2 1/2 YEARS. IT APPEARED TO CRACK SPONTANEOUSLY. *TR
TL* THE CONTACT OWNS A 2016 SUBARU OUTBACK. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE WINDSHIELD CRACKED WITHOUT IMPACT. THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED AT PEACOCK SUBARU HILTON HEAD (111 DRIVERS WAY SUITE A, HARDEEVILLE, SC 29927) FOR A CRACKED WINDSHIELD. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER AND THE CONTACT WAS INFORMED THAT THE WINDSHIELD NEEDED TO BE REPLACED HOWEVER, NO ADDITIONAL ASSISTANCE WAS PROVIDED. THE WINDSHIELD WAS NOT REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 53,688.
MY VEHICLE WAS IN MOTION ON A HIGHWAY WHEN A PEBBLE STRUCK THE WINDSHIELD AND A CHIP WAS FORMED ON 8/26/2016. THIS CHIP WAS IMMEDIATELY REPAIRED. THIS WAS ONLY MONTHS FROM PURCHASING A BRAND NEW 2016 SUBARU OUTBACK; FACTORY TO DEALER. THEN, WHILE PARKED, IT WAS NOTED THAT THE CHIP FORMED A SPREADING CRACK ON 11/13/2017. AT THIS POINT, THE WINDSHIELD WAS REPLACED WITH NEW, ORIGINAL SUBARU GLASS. *TR
MY WINDSHIELD SPONTANEOUSLY CRACKED ON THE DRIVER'S SIDE NEAR THE WIPER BLADE, WHILE DRIVING WITH A FACTORY WINDSHIELD. THE 6" CRACK FROM THE CORNER ALMOST IMMEDIATELY TURNED INTO A CRACK ACROSS THE ENTIRE WINDSHIELD - AGAIN NO TRAUMA OR ROCKS. I WAS DRIVING STRAIGHT ON A HIGHWAY WITH NO POTHOLES OR ANYTHING. I HAD THE WINDSHIELD REPLACED AND IT HAS AGAIN SPONTANEOUSLY CRACKED WITH NO TRAUMA (NO ROCK OR BUG IMPACT OR OTHER IMPACTS/DAMAGES) ON THE PASSENGER SIDE BY THE WIPER BLADE. I BELIEVE THAT THE SUBARU WINDSHIELD AS WELL AS THE DEFROST SYSTEM ARE DEFECTIVE. THIS WILL BE MY THIRD WINDSHIELD IN UNDER 3 MONTHS. OTHER SUBARU OUTBACK OWNERS HAVE COMPLAINED ABOUT THIS AND SUBARU CONTINUES TO BLAME IT ON ROCKS. THE SECOND CRACK HAPPENED WHILE MY VEHICLE WAS STATIONARY IN THE DRIVEWAY!
IN FEBRUARY 2019 I HAD TO REPLACE THE WINDSHIELD IN MY 2016 SUBARU OUTBACK BECAUSE OF A CRACK THAT STARTED FROM THE PASSENGER SIDE EDGE FROM A VERY TINY CHIP, AND PAID ABOUT $950 (OEM EQUIPMENT AND DUE TO THE EYESIGHT SYSTEM CALIBRATION REQUIRED). ON FEBRUARY 29, 2020, I DISCOVERED A CRACK IN THE NEW WINDSHIELD, IN A SIMILAR PLACE (PASSENGER SIDE, TINY CHIP AT THE EVERY EDGE (BLACK PART OF WINDSHIELD), THAT THEN EXTENDED HALF WAY ACROSS THE WINDSHIELD. I COULD NOT REMEMBER ANYTHING HITTING THE WINDSHIELD TO CAUSE THE TINY CHIP, AND IT REALLY WAS TINY AND VERY SHALLOW. THE CAR HAD BEEN PARKED ALL DAY IN A SAFE, SECURE AREA. THE CRACK WAS NOT THERE IN THE MORNING WHEN I PARKED THE CAR, BUT WAS THERE BY THE END OF THE DAY. PHOTO ATTACHED. IT DOES NOT SEEM REASONABLE TO HAVE TO REPLACE A WINDSHIELD ANNUALLY! SUBARU...
I HAD PURCHASED MY CAR IN FEB 2016. WE HAD TO HAVE WINDSHIELD REPLACED 90 DAYS LATER. AND THEY TOLD ME " THE GLASS IS THINNER DUE TO EYE SIGHT. I'VE HAD WIND SHIELD REPLACED 2 OTHER TIMES SINCE THEN. WE WERE DRIVING DOWN THE HIGHWAY,AND IT WAS STRUCK BY ROCKS. I WENT TO SUBARU AND THEY STATED THERE WAS NOTHING WRONG WITH THEIR GLASS. AND EACH TIME IT WAS REPLACED. 1 AT THEIR COST AND 2 AT MIND. ALL OF THE PAPERS WORK I CAN GET FROM INS. COMPANY
WINDSHIELD CRACKED IN L SHAPE . ON DAY AFTER SNOW FALL. WHEN CLEARED THERE WAS THE CRACK
I HAVE A 2016 SUBARU OUTBACK, WHICH I'VE OWNED SINCE NEW (09/15/2015). I'VE HAD TO REPLACE 8 WINDSHIELD SO FAR, SOMETIMES WITHIN 3 MONTHS, OR EVEN 2 DAYS APART. I DRIVE AROUND SAN FRANCISCO BAY AREA (NOT STATISTICALLY HIGHER RISK FOR WINDSHIELD DAMAGE) THIS CONSTANT ISSUE WITH THE WINDSHIELD AFFECTS THE SAFETY OF THE CAR IN CASE OF FOREIGN OBJECT IMPACT OR SPONTANEOUS CRACKING, BECAUSE OF REDUCED VISIBILITY AND COMPROMISED STRUCTURAL/IMPACT PROTECTION
TL* THE CONTACT OWNS A 2016 SUBARU OUTBACK. THE CONTACT STATED THAT A FRACTURE WAS EVIDENT ON THE WINDSHIELD BY THE REAR VIEW MIRROR IN THE MIDDLE. THE CONTACT STATED THAT THE FRACTURE WAS HORIZONTAL OF WHERE THE REARVIEW MIRROR WAS ATTACHED. MICHAEL'S SUBARU OF BELLEVUE (15150 SE EASTGATE WAY, BELLEVUE, WA 98007 (425) 641-2002) OFFERED FOR THE CONTACT TO HAVE THE VEHICLE TAKEN TO DEALER FOR A DIAGNOSIS AND INSPECTION. THE MANUFACTURER WAS NOT CONTACTED NOR INFORMED OF THE FAILURE. THE CONTACT STATED THAT THE INSURANCE COMPANY WOULD BE MADE AWARE OF THE ISSUE IF THE MANUFACTURER FAILED TO ASSIST IN HAVING THE VEHICLE REPAIRED. THE FAILURE MILEAGE WAS 40,000. THE VIN WAS NOT AVAILABLE.
CRACK IN WINDSHIELD DIRECTLY BEHIND THE REARVIEW MIRROR HORIZONTALLY AND VERTICALLY WITH NO VISIBLE SIGNS OF IMPACT, FOUND ONE GETTING INTO THE CAR WHICH WAS IN OUR GARAGE
NUMEROUS WINDSHIELD CRACKS, SEEMS TO OCCUR SPONTANEOUSLY.
I HAVE NOTICED A SMALL CRACK IN THE LOWER CORNER OF THE WINDSHIELD AND I HAVE NOT BEEN WITH A ROCK OR ANY OBJECTS. I PURCHASED THE SUV THE FEBRUARY OF 2019 AND IT APPEARED TO HAVE A NEW DEALERSHIP WINDSHIELD. I HAVE SEEN MANY COMPLAINTS ONLINE INCLUDING LAWSUITS REGARDING SUBARU WINDSHIELDS THAT SPONTANEOUSLY CRACK. THE WINDSHIELDS FROM SUBARU SEEM TO BE VERY FRAGILE AND I HAVE CONCERNS OF A DEFECT.
DRIVING TO WORK ON THE HIGHWAY AND THE WINDSHIELD JUST POPPED AND CRACKED. LITTLE SHARDS OF GLASS FLEW ONTO THE DASHBOARD. HAPPENED UNDER THE DRIVERS SIDE WIPER.
JUNE 2019 - WINDSHIELD CRACKED WITHOUT ANY APPARENT IMPACT FROM ANYTHING, DRIVING BY MYSELF. REPLACED WINDSHIELD, AND WITHIN TWO WEEKS, THE SAME THING HAPPENED - WINDSHIELD CRACKED WITHOUT ANY APPARENT IMPACT FROM ANYTHING. VEHICLE WAS MOVING IN BOTH INSTANCES. OCCURRED ON HIGHWAY DRIVING. IN BOTH INSTANCES, CRACK STARTED SMALL AND WENT HORIZONTALLY ACROSS THE MIDDLE OF THE WINDSHIELD IMPAIRING MY VISION AND CAUSING A SAFETY ISSUE.
ON 10/10/2019 WE NOTICED A LONG CRACK IN THE WINDSHIELD OF THIS VEHICLE FOR NO CAUSE. WE JUST GOT INTO THE CAR AND NOTICED. THIS IS THE THIRD TIME THIS HAS HAPPENED SINCE WE BOUGHT OUR 2016 SUBARU OUTBACK IN JUNE 2016. THE FIRST TWO TIMES (LAST ONE REPAIRED IN MARCH 2019) THE CRACK STARTED AT THE BOTTOM OF THE WINDSHIELD AS NUMEROUS PEOPLE HAVE REPORTED. INSURANCE WILL NOT PAY IN NEW MEXICO, SO WE HAVE TO KEEP REPLACING AT OVER $300 A TIME. THIS IS CLEARLY A FAULT IN THE DESIGN OR QUALITY OF THE GLASS. WE RESPECTFULLY REQUEST THAT YOU INVESTIGATE THIS FOR US AND MANY OF THE OWNERS OF THESE VEHICLES. IT IS UNACCEPTABLE TO HAVE TO KEEP PAYING THE FULL PRICE FOR NEW WINDSHIELDS. SUBARU NEEDS TO ADMIT A FAULT IN DESIGN AND PROVIDE CONSUMERS WITH WINDSHIELDS AT NO COST - PREFERABLY DESIGN ONE THAT WILL...
WINDSHIELD CRACKED WITHOUT ANY OBJECT IMPACT. CRACK STARTED AT THE BOTTOM PASSENGER SIDE. SAME LOCATION AS LISTED IN A CLASS ACTION SUIT FOR 2015 AND EARLY MODEL 2016 CARS. VEHICLE WAS IN MOTION ON CITY STREETS AT ABOUT 35MPH WHEN I HEARD THE NOISE. I DID NOT NOTICE THE CRACK UNTIL LATER IN THE DAY, AS IT WAS VERY LOW ON THE WINDSCREEN AND WAS NOT VISIBLE FROM THE DRIVERS POSITION IN THE CAR. THE CRACK HAS SINCE SPREAD ACROSS AND UP THE WINDSCREEN. SUBARU OF AMERICA HAS DENIED MY REQUEST FOR A REPAIR AND I WILL BE DOING SO AT MY OWN EXPENSE LATER TODAY.
I RECEIVED A SMALL CHIP FROM A ROCK THAT THEN SPREAD TO ABOUT AN 8 INCH CRACK. IT'S BEEN THAT WAY WITH NO CHANGE FOR MONTHS. THEN THIS MORNING WE DROPPED TO 26 DEGREES AND WHEN I TURNED ON THE DEFROSTER FOR THE WINDSHIELD THE CRACK SHOT ACROSS THE ENTIRE WINDSHIELD. I HADN'T EVEN MOVED THE CAR YET. I HAVE BEEN TOLD BY SAFELITE THAT THIS WINDSHIELD WAS FAULTY AND SUBARU SHOULD REPLACE IT UNDER WARRANTY BUT THE SUBARU HERE IN MISSOULA, MT IS REFUSING TO DO SO. I SEE THAT CA HAD THE SAME ISSUE AND THEY SUED SUBARU. DO I HAVE TO DO THAT TOO TO GET THEM TO HELP ME?
ABOUT A WEEK A GO I NOTICED A CRACK IN THE WINDSHIELD ON THE PASSENGER SIDE. I CAN NOT ATTRIBUTE IT TO A ROCK OUR OTHER ROAD DEBRIS. CLOSE INSPECTION SHOWS A VERY SMALL CHIP DIRECTLY UNDER THE WIPER BLADE, WHICH WOULD PROTECT THE WINDSHIELD FROM A ROCK ETC. THE CRACK EXTENDS VERTICALLY DOWN UNDER THE PLASTIC TRIM AND UP ALMOST TO THE WIPER BLADE SWEEP LIMIT. THIS IS THE SECOND WINDSHIELD IN MY VEHICLE. IN 2017 I THOUGHT I GET HIT BY A ROCK. A LARGE CHIP APPEARED ON THE DRIVERS SIDE AND A CRACK IMMEDIATELY APPEARED. I PAID FOR A REPAIR BY THE DEALER. IT WAS NOT COVERED BY WARRANTY OR INSURANCE. I AM NOW WONDERING IF THE FIRST WINDSHIELD WAS HIT BY A ROCK OR NOT. REGARDLESS, I CANT BELIEVE I WILL BE ON THIRD WINDSHIELD IN A VEHICLE I HAVE NOT YET HAD TO REPLACE THE...
I'VE ONLY RECENTLY LEARNED OF THE SPONTANEOUS WINDSHIELD CRACKING ISSUE THAT IS IN LITIGATION. THIS HAPPENED TO ME. I WAS STOPPED, WAITING AT A LIGHT NEAR THE INTERSECTION OF WASHINGTON AND THE ENTRANCE TO I-70 IN DENVER. SUDDENLY, THE WINDSHIELD LOUDLY POPPED AND A LARGE CRACK APPEARED ON THE PASSENGER SIDE WHICH HAS SINCE PROGRESSED IN MANY DIFFERENT DIRECTIONS. I SPOKE TO THE DEALERSHIP AND THEY OFFERED NO ASSISTANCE. I'VE NOT YET HAD IT REPLACED AS I'D LEARNED OF THIS LAWSUIT, BUT NO DEFINITIVE PROGRESS HAS BEEN MADE, I'M REPORTING IT HERE. I DO NOT HAVE A PICTURE, BUT WILL UPDATE THIS POST LATER, IF POSSIBLE.
A CRACK ON THE WINDSHIELD SUDDENLY APPEARED WHILE DRIVING ON HIGHWAY WITH NO OTHER VEHICLES AROUND. THE CRACK WAS 8" LONG AND STARTED NEAR THE BOTTOM CORNER ON THE DRIVER'S SIDE. AFTER PARKING IT OVERNIGHT, THE CRACK SPREAD ACROSS HALF THE WINDSHIELD. WHEN WE HAD THE WINDSHIELD REPLACED, SAFELITE COULD NOT FIND ANY EVIDENCE OF A CAUSE, NO CHIPS OR EVIDENCE OF A ROCK HITTING IT. EVEN WITH THE EXTENDED "GOLD" WARRANTY, SUBARU WOULD NOT COVER THE REPLACEMENT.
Other 2016 SUBARU OUTBACK Problem Areas
Electrical System
299 complaints
Unknown Or Other
123 complaints
Engine
50 complaints
Power Train
40 complaints
Steering
23 complaints
Structurebody
19 complaints
Vehicle Speed Control
18 complaints
Service Brakes
17 complaints
Fuelpropulsion System
12 complaints
Air Bags
10 complaints
Electronic Stability Control Esc
5 complaints
Exterior Lighting
5 complaints
Seat Belts
5 complaints
Visibilitywindshield
5 complaints
Electrical Systemignition
4 complaints
Forward Collision Avoidance Automatic Emergency Braking
4 complaints
Lane Departure Blind Spot Detection
4 complaints
Forward Collision Avoidance Warnings
3 complaints
Wheels
3 complaints
Back Over Prevention Rearview System Braking
2 complaints
Engine And Engine Cooling
2 complaints
Forward Collision Avoidance Adaptive Cruise Control
2 complaints
Lane Departure Warning
2 complaints
Back Over Prevention Warnings
1 complaint
Electrical System12v24v48v Battery
1 complaint
Electrical Systemhorn
1 complaint
Engine And Engine Coolingexhaust Systemmanifoldheadermufflertail Pipe
1 complaint
Equipmentotherlabels
1 complaint
Forward Collision Avoidance
1 complaint
Latcheslockslinkagestailgatelatch
1 complaint
Power Trainautomatic Transmissioncontrol Module Tcmpcmtecm
1 complaint
Power Trainautomatic Transmissionlever And Linkagecolumn Shift
1 complaint
Power Trainautomatic Transmissionlever And Linkagefloor Shift
1 complaint
Seat Beltsrearother
1 complaint
Seats
1 complaint
Suspension
1 complaint
Vehicle Speed Controlaccelerator Pedal
1 complaint
Visibilityglass Siderear
1 complaint
Visibilitypower Window Devices And Controls
1 complaint
Visibilitysunmoon Roof Assembly
1 complaint