NHTSA Complaint #11453928 — 2016 SUBARU OUTBACK
VISIBILITY/WIPER issue reported to NHTSA
Complaint Details
| ODI Number | 11453928 |
| Vehicle | 2016 SUBARU OUTBACK |
| Component | VISIBILITY/WIPER |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | FL |
Consumer Description
WENT OUT TO MY CAR THIS MORNING AND NOTICED A LINEAR 6 INCH CRACK IN MY WINDSHIELD-IT EXPANDED FROM NEAR THE WIPER ON THE DRIVER SIDE UPWARD AND WITHIN 2 HOURS ANOTHER CRACK BEGAN ABOUT 5 INCHES LATERAL TO THE EVER EXPANDING FIRST CRACK WHICH IS NOW GREATER THAN 12 INCHES LONG. I CALLED DEVOE SUBARU IN NAPLES FLORIDA AND ASKED ABOUT WINDSHIELD CRACK AND REPAIR-I HAD BOUGHT THE CAR THERE 3 YEARS AGO. I WAS INFORMED THEY DO NOT REPAIR WINDSHIELDS, NEVER DID THEY MENTION THIS WAS A COMMON PROBLEM WITH THE OUTBACK. I CONTACTED SATELLITE WINDSHIELD REPAIR AND GAVE THEM MY INSURANCE INFO AND HOPEFULLY MY PROGRESSIVE INSURANCE WILL COVER THE WINDSHIELD AND THE EYESIGHT CALIBRATION.I THEN GOOGLED THE ISSUE AND FOUND THAT THIS IS A REAL AND FREQUENT ISSUE WITH THE SUBARU.
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