NHTSA Complaint #11322888 — 2016 SUBARU OUTBACK

TL* THE CONTACT OWNS A 2016 SUBARU OUTBACK. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE WINDSHIELD CRACKED WITHOUT IMPACT. THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED AT PEACOCK SUBARU HILTON HEAD (111 DRIVERS WAY SUITE A, HARDEEVILLE, SC 29927) FOR A CRACKED WINDSHIELD. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER AND THE CONTACT WAS INFORMED THAT THE WINDSHIELD NEEDED TO BE REPLACED HOWEVER, NO ADDITIONAL ASSISTANCE WAS PROVIDED. THE WINDSHIELD WAS NOT REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 53,688.