NHTSA Complaint #11253444 — 2016 SUBARU OUTBACK

ABOUT A WEEK A GO I NOTICED A CRACK IN THE WINDSHIELD ON THE PASSENGER SIDE. I CAN NOT ATTRIBUTE IT TO A ROCK OUR OTHER ROAD DEBRIS. CLOSE INSPECTION SHOWS A VERY SMALL CHIP DIRECTLY UNDER THE WIPER BLADE, WHICH WOULD PROTECT THE WINDSHIELD FROM A ROCK ETC. THE CRACK EXTENDS VERTICALLY DOWN UNDER THE PLASTIC TRIM AND UP ALMOST TO THE WIPER BLADE SWEEP LIMIT. THIS IS THE SECOND WINDSHIELD IN MY VEHICLE. IN 2017 I THOUGHT I GET HIT BY A ROCK. A LARGE CHIP APPEARED ON THE DRIVERS SIDE AND A CRACK IMMEDIATELY APPEARED. I PAID FOR A REPAIR BY THE DEALER. IT WAS NOT COVERED BY WARRANTY OR INSURANCE. I AM NOW WONDERING IF THE FIRST WINDSHIELD WAS HIT BY A ROCK OR NOT. REGARDLESS, I CANT BELIEVE I WILL BE ON THIRD WINDSHIELD IN A VEHICLE I HAVE NOT YET HAD TO REPLACE THE BRAKE PADS.