2016 SUBARU OUTBACK Electrical Systemignition Problems

The contact owns a 2016 Subaru Outback. The contact stated that while attempting to turn off the vehicle, the key failed to release from the ignition switch. There were no warning lights illuminated. After approximately twenty minutes, the contact was able to remove the key. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 23,000.

The contact owns a 2016 Subaru Outback The contact stated that after placing the vehicle into PARK, the key could not be removed from the ignition switch. After turning off and restarting the vehicle several times, the key was removed from the ignition switch. The vehicle was diagnosed but was not yet repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 72,104.

TL* THE CONTACT OWNS A 2016 SUBARU OUTBACK. THE CONTACT STATED THAT THE IGNITION SWITCH FAILED TO ALLOW THE REMOVAL OF THE KEY WHILE THE GEAR SHIFTER WAS IN THE PARK POSITION. THE CONTACT WAS ABLE TO REMOVE THE KEY FROM THE IGNITION WITH THE GEAR SHIFTER IN THE DRIVE POSITION. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 24,000.

THIS ISSUE IS A SAFETY ENHANCEMENT REQUEST AFFECTING TOP OF THE LINE SUBARU OUTBACK 2016 LIMITED/PREMIUM MODELS EQUIPPED WITH KEYLESS IGNITION SYSTEMS. THIS ISSUE IS SIMILAR TO THAT REPORTED IN NHTSA ID NUMBER:10881286. ISSUE: IT IS POSSIBLE FOR A DRIVER TO INADVERTENTLY TURN OFF THE ENGINE (WE ARE ONLY HUMAN) USING THE START/STOP BUTTON WHEN THE VEHICLE IS IN DRIVE, PARK OR NEUTRAL. IF VEHICLE IS ON A SLOPE, THE VEHICLE WILL ROLL FORWARDS OR BACKWARDS ON IT'S OWN. THIS PRESENTS A SERIOUS RISK OF GRAVE BODILY HARM TO PEOPLE IN THE PATH OF THE UNATTENDED MOVING VEHICLE. THIS ALREADY HAPPENED WITH MY VEHICLE, LUCKILY IT HAPPENED INSIDE MY GARAGE ON A VERY SLIGHT SLOPE AND MY CLOSED GARAGE DOOR STOPPED THE VEHICLE. IF MY CHILDREN HAD BEEN BEHIND THE VEHICLE, REMOVING THEIR SCHOOL BAGS, THEY WOULD HAVE BEEN PINNED TO THE GARAGE DOOR BY A 3500 LB VEHICLE. UNACCEPTABLE....