NHTSA Complaint #11539438 — 2016 SUBARU OUTBACK

The contact owns a 2016 Subaru Outback. The contact stated that while attempting to turn off the vehicle, the key failed to release from the ignition switch. There were no warning lights illuminated. After approximately twenty minutes, the contact was able to remove the key. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 23,000.