2017 RAM 2500 Engine Problems

It is a known issue that 2017 ram 2500 diesels experience turbo or actuator failures at low mileage costing upwards of 8-10000 dollars in repairs. My ram only has 61000 miles and due to exhaust fluid requirements etc, premature failure is common. Owners should be able to extend the warranty to 15 years as Chrysler has known this issue and has failed to address it. The code is in the attached screenshot.

When I have gone to slow down and try to stop, the vehicle has slide forward a fee times. I thought it was a little weird, but didn't think to much of it. After a while, my transmission started acting up as well. I will be driving down the road about 50-60mph and it will shift to 4th gear and not come out of 4th gear until stopped and shut off and restarted. I recently heard about the recall when I took my truck to the dealership that is close to where I am located at the moment. I decided to research about the recall and what could happen if that part fails. It showed me that if the recalled part fails, it will cause all the problems that is going on with my truck. I am a full-time rv'er and trailer the country pulling an rv everywhere I go....

I got a p2609 code when the check engine light came on. After researching the code it has been determined it is the bolt holding the grid heater in place has deteriorated and now my engine needs to be dismantled to repair the problem. These repairs are roughly $3000.00. Ram has been aware of this problem in their vehicles since 2007 models and it is still a problem they are not being held responsible for.

The contact owns a 2017 Ram 2500. The contact stated that while driving at highway speeds, the check engine, traction, and ABS warning lights illuminated. Once the warning lights had appeared, the speedometer, odometer, and cruise control functions failed to operate as needed. The contact also stated that the transmission failed to shift out park(P). The vehicle was taken to an independent mechanic, where a code reader determined that the failure was linked to the ABS control module. The contact then received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue, and the contact was provided...

The heater grid bolt busted loose ultimately resulting in total engine failure. The bolt went through the intake, beat cylinder 6 all to heck resulting in the piston going through the block and wrapping around the cam shaft. Over $20,000 in repairs later and I have a working truck again. This is a known issue. My mechanic has fixed several of these in the last year. If you own one of these trucks, it is only a matter of time before it happens to you.

The grid heater bolt failed and fell into the intake runner. The bolt then fell into the number 6 cylinder causing engine failure. The vehicle has 73554 miles on it. The grid heater bolt failure is a known problem and has been recalled on other vehicles.

Grid Heater bolt failure. Grid heater bolt is secured by a nut below intake area. The nut on bolt melts and causes pieces and shards into cylinder #6 if not fixed immediately. This is a terrible design and expensive fix. I am 3rd person to have this problem recently amongst my friends. Metal in side motors should not be melting and or rotting into cylinders. Please see attached pictures showing melted bolt and shards in the intake area. If this is a part that needs maintenance it should be listed in the scheduled maintenance somewhere

Lost diesel exhaust brake transmission down shifts trying to slow vehicle bolt in cold start heater plate dropped into engine via intake manifold causing extensive internal damage

Cam shaft lobe rounded off, causing sudden loss of power and misfire on cylinder 7. The first time this happened there was no warning or signs of trouble. I was traveling at highway speeds and the vehicle violently shook and speed unexpectedly dropped. Had to limp the truck off the highway with choppy acceleration while the steering wheel shook. This could of easily caused a serious accident at highway speeds. The damaged cam shaft caused damage to cylinder 7. Cylinder 7 now has low compression. The check engine light is now on and the engine makes a ticking noise. The mechanic, Homestead Auto, ordered a rebuilt engine to replace the engine in my truck. Estimated delivery is several months. Estimated costs of repair is $8500. The truck with the damaged engine is available for inspection at my house. The vehicle has only been inspected by my mechanic at Homestead Auto....

This is preventative for myself but multiple others have been affected by this manufacturing issue. The factory grid heater has a bolt and stud on the bottom side of it. From heat and deterioration the bolt has a tendency to fall off, which then sends it through the intake manifold where it winds up inside cylinder #6. See these links for more information: [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

We bought our truck in August 2023. At the end of January 2024 a light came on saying we had 150 miles before the engine shut down to 5 mph. A week later we get a recall letter, and take it to a dealership, they fix the recall they said, but before we got home, the light came on again. They told us to drive it a few days and it might go off. It stayed on we took it back to dealership. The recall apparently says to reprogram the def system. That is not the problem. The dealership said they did their part. Carmax said they don’t cover anything. We did buy an extended warranty. They came in an inspector looked at the truck and approved to only replace the def injector, one nut and a sensor. The problem that we face is that when they go to replace...

Failed part is the turbo actuator. I was towing an approximately 6000lb trailer when the turbo actuator failed. I lost both boost to control power and loss of the exhaust brake. I was driving in an area of steep inclines and declines, loss of the exhaust brake is the safety issue. The actuator issue caused the check engine light to come on and codes were thrown regarding the failed actuator.There were no codes or any advanced warning of the failed actuator. The codes came up when the actuator failed, no exhaust braking while driving down the mountain. I have replaced the actuator and the vehicle is now running fine with adequate acceleration and the exhaust break also works.

An oil leak has formed at 46k miles and it is dripping all over the engine and the entire under carriage of the truck. This is common in the 6.7 cummins. The truck is under warranty but mopar refused to fix the truck. The oil gets on things that cause smoking snd burning smells. This has caused the engine to lose oil pressure and shut off on the highway.

My 2017 RAM 2500 (VIN-HG607103) at 83,015 miles began throwing a code of P2609 which is an air intake heater issue. I found my air intake relay was not working. I replaced it and all good, until the code returned a little over a week later. I then tested the relay and found it good and began to research more to learn that I had the "Bolt of Death" occurring. The bolt on my grid heater plate was broken, however it had not dropped into my engine cylinder. Luckly it was fused to the heater grid plate still. If it had fell off, it would fallen into a cyclinder damaging it and the piston, blowing the engine. There are recalls on new trucks with this engine however not the 2017s yet.

Recently there has been a number of reports stating the Engine Pre-heater electrical connector has become corroded causing the connector to overheat, rust, and eventually dropping the bolt nut to fall into the intake manifold where the lose nut is succeed into one of the cylinders causing major mechanical damage to the diesel engine. One article was mentioned and posted on Bank Power website, article: RAM Insider Talks Bolt Failure, regarding the intake manifold part# 12B1023A163.

The contact owns a 2017 Ram 2500. The contact stated while jump starting another vehicle, the contact noticed that the oil dip stick was not secured. The contact pushed the dip stick back into place. On another occasion, the contact was having the battery changed and the oil dip stick was not secured again. The vehicle was not taken to the dealer. The manufacturer was contacted. The failure mileage was 95,000.

The contact's husband owned a 2017 Ram 2500. The contact stated that prior to the failure, the dealer replaced the crankcase filter and performed other unknown maintenance services. The contact stated that after her husband remotely started the vehicle, there was smoke coming from underneath the hood and smoke entered the cabin of the vehicle. The contact's husband opened the hood and noticed there were flames coming from the engine compartment. The contact's husband extinguished the fire with a hose. No injuries were sustained, and no medical attention was received. No police or fire department reports were filed. The contact related the failure to a faulty solid-state intake heater grid relay located in the engine compartment; however, the vehicle was not diagnosed nor repaired. The vehicle remained in the driveway and was not yet deemed totaled by the insurance company. The manufacturer was made aware of the failure but provided...

We were told by a car dealer the head gasket might be bad. So, we had it towed to a mechanic, where it was repaired.

The contact's son owns a 2017 Ram 2500. The contact stated that while her son was driving at an undisclosed speed, the vehicle loss motive power without warning. The vehicle was taken to the dealer, but the dealer could not replicate the failure after test driving the vehicle for 75 miles. The failure recurred after the contact's son received the vehicle back from the dealer. The vehicle was not repaired and was waiting for an unknown part to arrive in December for the dealer to replace. The manufacturer was made aware of the failure and a case was opened and the manufacturer provided a rental vehicle for the contact's son. The failure mileage was approximately 35,000.

TL* THE CONTACT OWNS A 2017 RAM 2500. THE CONTACT STATED THAT WHILE OPERATING THE VEHICLE, THE DEF PUMP GAUGE REGISTERED A ZERO (0). THE PUMP WAS REPLACED HOWEVER, THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER WHO REPLACED THE DEF PUMP HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 50,000.

THERE IS A KNOWN DEFECT IN THE CUMMINGS DIESEL ENGINE REGARDING THE INTAKE AIR GRID RISER, THAT IF NOT REPLACED WILL CAUSE COMPLETE ENGINE FAILURE. THE BOLT INSIDE THE GRID FAILS DUE TO EROSION FROM HEAT OR ELECTRICAL CURRENT EXPOSURE AND DROPS INTO THE ENGINE DESTROYING THE PISTON

HI...RAM IS FAILING TO INVESTIGATE MY COMPLAINT. I HAD VERBATIM THE EXACT SAME THING HAPPEN TO ME AS IN MY DOCUMENTATION. I ALSO HAVE DASH CAM FOOTAGE THAT THEY WON'T REVIEW SHOWING THERE WAS NO ROAD DEBRIS. I WAS DRIVING UP A STEEP GRADE, TOWING A TRAILER, THE RADIATOR WENT INTO OVERDRIVE, AND THEN MY SHROUD GOT SUCKED IN. FURTHER PROOF OF THE FAILED INSTALLATION ARE THE DUST RINGS ON MY SHROUD. MY TWO CONCERNS ARE THE ISSUE ITSELF AS WELL AS RAMS FAILURE TO EXAMINE MY CONCERNS INCLUDING EVIDENCE OF FAILED INSTALLATION AS WELL AS DASH CAM FOOTAGE PROVING THAT WHAT THEY CLAIM IS FALSE.

SUDDEN LOSS OF POWER, WAS PULLING OUT INTO TRAFFIC ON STATE HIGHWAY AND TRUCK WOULD NOT ACCELERATE PASS 20 MPH. CHECK ENGINE LIGHT CAME ON, AFTER PULLING OVER AND STOPPING AND RESTARTING, TRUCK WAS ABLE TO OPERATE NORMALLY EXCEPT FOR LOSS OF THE EXHAUST BRAKE. TOOK TO DEALER AND DEALER STATED IT WAS THE TURBO ACTUATOR AND STATED IT WAS A COMMON PROBLEM. SHOULD BE A TSB OR RECALL IN MY OPINION. TRUCK HAS 82000 MILES.

I PUT MY VAN IN DRIVE AN THEN IT STARTED AND IT STARTED BUCKING AND THEN THE CHECK ENGINE LIGHT CAME ON

TL* THE CONTACT OWNS A 2017 RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V818000 (EQUIPMENT, ENGINE AND ENGINE COOLING) AND NHTSA CAMPAIGN NUMBER: 20V036000 (POWER TRAIN) HOWEVER, THE PARTS TO DO THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT ALSO STATED THAT WHITTEN BROTHERS CHRYSLER JEEP DODGE RAM OF MIDLOTHIAN LOCATED AT (10701 MIDLOTHIAN TURNPIKE, RICHMOND, VA 23235 (804-352-2615) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

THE THROTTLE IS NOT RESPONDING. IT IS ACCELERATING ON ITS OWN. DURING REGULAR DRIVING THE VEHICLE ACCELERATES ON ITS OWN. THIS HAPPENS AT ALL SPEEDS. AND CONTINUED TO ACCELERATE DURING BRAKING. IN ADDITION THERE ARE 2 POTENTIALLY LIFE THREATENING RECALLS ON THIS VEHICLE THAT HAVE NO REMEDIES.

TL* THE CONTACT OWNS A 2017 RAM 2500. THE CONTACT PARTICULATE AND NOX SENSOR FAILED IN THE VEHICLE. THE CHECK ENGINE WARNING LIGHT REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO LOUISVILLE CHRYSLER DODGE JEEP RAM DEALER, (5311 DIXIE HWY, LOUISVILLE, KY 40216) AND WAS INFORMED THAT THE PARTICULATE AND NOX SENSOR WERE NO LONGER BEING MANUFACTURED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 34,000.

THE TRUCK WAS IN THE DRIVEWAY. THE ENGINE STARTED TO MISFIRE. SHUT OFF AND IT WOULD NOT START BACK UP. CHECK ENGINE LIGHT WAS FLASHING. HAD TO HAVE IT TOWED TO A REPAIR SHOP.

TL* THE CONTACT OWNS A 2017 RAM 2500. WHILE DRIVING 40 MPH, THE VEHICLE VIBRATED. THE VEHICLE WAS TAKEN TO JOHNSON DODGE CHRYSLER JEEP RAM (481 US-46, BUDD LAKE, NJ 07828, (908) 850-8700) WHERE IT WAS DIAGNOSED THAT THE VEHICLE NEEDED NEW TIRES. THE CONTACT ALSO MENTIONED THAT THE VEHICLE INTERMITTENTLY DID NOT IDLE AND THE RPMS RACED UP AND DOWN. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT STATED THAT THE VIBRATION WAS BECOMING WORSE. THE CONTACT PURCHASED NEW TIRES, BUT THE VIBRATION FAILURE RECURRED. THE CONTACT TOOK THE VEHICLE TO A TIRE SHOP AND WAS INFORMED THAT THE FRONT DRIVER'S SIDE WHEEL WAS WOBBLING AND ALL FOUR RIMS WERE BENT AND NEEDED TO BE REPLACED. THE CONTACT STATED THAT SOME OF THE TIRES WERE REBALANCED, BUT NOT THE FRONT DRIVER'S SIDE TIRE DUE TO THE DAMAGE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT CALLED THE DEALER AND WAS...

WATER PUMP, TOOK INTO DEALERSHIP AND THEY SAID THEY REPLACED WATER PUMP BUT NO DUST DISTURBED ON ENGINE WHEN POPPED THE HOOD TO LOOK INSIDE THE HOOD WHEN I PICKED UP THE TRUCK AFTER GETTING THE RECALL REPAIR

WHILE TOWING, RUBBER SECTION OF FAN SHROUD CAME INTO CONTACT WITH FAN SENDING MATERIAL INTO RADIATOR. THIS CAUSED CATASTROPHIC DAMAGE AND LOSS OF COOLANT WHILE TOWING ON HIGHWAY IN HIGH TRAFFIC CONDITIONS. COOLANT LOSS TRIGGERED MULTIPLE ALARM/WARNINGS REQUIRING URGENT ENGINE SHUTDOWN. AFTER STOPPING VEHICHLE APPEARED TO HAVE ENGINE COMPARTMENT FIRE WHICH TURNED OUT TO BE STEAM FROM COOLANT. BUT ENGINE TEMPS RAPIDLY INCREASED. TRUCK MILEAGE 35,893, FIRST TIME TOWING AFTER WATER PUMP RECALL HAD BEEN COMPLETED.

VEHICLE SHUTTERS AND PAUSES WHEN TAKING OFF FROM A STOP. VEHICLE HAS HESITATED DURING LOW SPEED TURNS LEAVING A PULSING SENSATION, ENGINE CUTTING OUT. STRONG ODOR OF COOLANT COMING FROM UNDER THE HOOD AFTER DEIVING.

TL* THE CONTACT OWNS A 2017 RAM 2500. THE CONTACT NOTICED OIL LEAKING ONTO HER DRIVEWAY. THE VEHICLE WAS TAKEN TO LESTER GLENN CHRYSLER DODGE JEEP RAM FIAT (101 NJ-37, TOMS RIVER, NJ 08753) WHERE IT WAS DIAGNOSED FOUR TIMES THAT THERE WAS A REAR MAIN SEAL LEAK OF OIL. WHILE AT THE DEALER, A HYDRAULIC JACK FELL ON THE VEHICLE AND CAUSED DAMAGE. THE VEHICLE WAS REPAIRED, BUT THE LEAK RECURRED. AFTER THE DEALER REPAIRED THE VEHICLE, THE TRANSMISSION STARTED TO MALFUNCTION. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 10,867.

TL* THE CONTACT OWNS A 2017 RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V562000 (ENGINE AND ENGINE COOLING) AND 17V821000 (POWER TRAIN). THE PARTS NEEDED FOR THE REPAIRS WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE CONTACT CALLED AUTONATION CHRYSLER DODGE JEEP RAM SPRING AT (281) 715-6927 (21027 I-45, SPRING, TX 77388) AND WAS INFORMED THAT PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

THIS IS FOR A DIESEL ENGINE VEHICLE. PERIODICALLY (EVERY FEW DAYS), FOR 2 TO 5 MINUTES AT A TIME, UNTREATED DIESEL EXHAUST GASES ENTER THE CABIN THROUGH THE WINDSHIELD AIR VENT WHEN THE VENTILATION FAN IS ON. THIS OCCURS GENERALLY WHEN THE VEHICLE IS MOVING AT LOWER SPEEDS OR NOT MOVING. WHEN THIS HAPPENS, IF I STOP THE VENTILATION AND OPEN THE WINDOWS, MORE EXHAUST GASES ENTER THE CABIN THROUGH THE WINDOWS. WHEN THIS HAPPENS, I HAVE STOPPED THE VEHICLE ON THE SIDE OF THE ROAD AND WALKED AROUND AND SMELLED THESE GASES AT THE FRONT OF THE VEHICLE, UNDER THE HOOD, BUT NOT AT THE BACK OF THE VEHICLE. THIS SEEMS TO HAPPEN COINCIDENTALLY WITH A REGEN CYCLE. STOPPING THE VENTILATION WITHOUT OPENING THE WINDOWS, STOPS THE SMELL IN THE CABIN, BUT NOT IN THE ENVIRONMENT OUTSIDE OF THE CABIN, THE SMELL IS DEFINITELY PURE UNTREATED DIESEL EXHAUST. I...

WHILE DRIVING DOWN HILL WITH LOAD, ENGINE DIED WITH NO WARNING LOST BRAKES AND STEERING.