NHTSA Complaint #11309162 — 2017 RAM 2500 ENGINE

Complaint Details

ODI Number	11309162
Vehicle	2017 RAM 2500
Component	ENGINE
Date of Incident	January 27, 2020
Date Filed	February 14, 2020
Mileage	34,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	KY

Consumer Description

TL* THE CONTACT OWNS A 2017 RAM 2500. THE CONTACT PARTICULATE AND NOX SENSOR FAILED IN THE VEHICLE. THE CHECK ENGINE WARNING LIGHT REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO LOUISVILLE CHRYSLER DODGE JEEP RAM DEALER, (5311 DIXIE HWY, LOUISVILLE, KY 40216) AND WAS INFORMED THAT THE PARTICULATE AND NOX SENSOR WERE NO LONGER BEING MANUFACTURED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 34,000.

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