2017 RAM 2500 Seats Problems

As I got in my truck and put the key in the ignition, my driver side power seat started to move forward on its own and would not stop, forcing me to open my door and remove my legs before it pinned my legs or worse, the seat stopped at the fully forward position with only a few inches between seat and bottom of dash.

TL* THE CONTACT OWNS A 2017 RAM 2500. THE CONTACT STATED WHILE DRIVING 30 MPH, AFTER TURNING OFF THE FRONT DRIVER HEATED SEAT OFF BUT STATED IT WAS AFTER 15 MINUTES AND THE HEATED SEAT WAS STILL ON. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE CONTACT WAS CONSERVED IT MAY CAUSE A FIRE. THE VEHICLE WAS TAKEN MULTIPLE TIMES TO LOCAL DEALER BOSAK MOTORS (3111 W LINCOLN HWY, MERRILLVILLE, IN 46410: (219) 682-0497) AND WERE UNABLE TO DIAGNOSE THE FAILURE. THE CONTACT STATED HE CONTINUED TO EXPERIENCE THE FAILURE. THE MANUFACTURER HAD BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 10,000. *DT CONSUMER HAS TAKEN THE VEHICLE FOR REPAIRS 5 TIMES AND TOLD BY THE DEALER TO NO RESOLUTIONS COULD BE PROVIDED AT THIS TIME.

PASSENGER SITE WILL NOT ALARM (WARN DRIVER) AFTER THE VEHICLE HAD SOFTWARE UPDATE. THE DEALER IS UNABLE TO RESTORE THE PASSENGER ALERTING SYSTEM. SEE ALSO ODI 11185016. *DSY *DT *DT *TR *DT 'PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB

VEHICLE WAS TAKE TO DEALERSHIP FOR MANUFACTURE'S RECALL OF THE PASSENGERS SEAT MODULE SOFTWARE UPDATED. BEFORE TAKING VEHICLE FOR THE SERVICE, ALL SEATS ALARM WHEN PASSENGER/S FAILED TO BUCKLE THEIR SAFETY RESTRAINTS, AFTER THE SOFTWARE UPDATE NONE OF THE SEAT WARNED DRIVER OF UNBUCKLED PASSENGER. RETURNED THE VEHICLE AND REPORTED FAULT, THE DEALERSHIP SAID THE VEHICLE WAS NOT EQUIPPED WITH THE ALARMING SYSTEM AND I WOULD NOT BE ALERTED OF BUCKLING FAILURES. FURTHER; FIAT CHRYSLER HAS INFORM ME VIA THE DEALER IS UNABLE TO REPAIR PROBLEM WORK ORDER 4230216/1 SEE ALSO ODI 11205409. *DSY *DT *BF *BF CONSUMER PLEASE REMEMBER, THE PASSENGER SIDE WARNING INDICATOR IS TOTALLY DEACTIVATED (DOESN'T WORK). THE PROCEDURE WAS UNEVENTFUL (DID NOT WORK), AS A RETIRED MAINTENANCE MAN I CAN AFFIRM. THE PROBLEM WITH MY VEHICLE HAS TO DO WITH CHRYSLER'S LACK OF TRAINED PERSONAL AND TELLING ALL CONCERNED THAT MY VEHICLE 'DOESN'T HAVE THAT OPTION'.*JB...