NHTSA Complaint #11373418 — 2017 RAM 2500 ENGINE

Complaint Details

ODI Number	11373418
Vehicle	2017 RAM 2500
Component	ENGINE
Date of Incident	June 22, 2020
Date Filed	November 6, 2020
Mileage	33,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NC

Consumer Description

HI...RAM IS FAILING TO INVESTIGATE MY COMPLAINT. I HAD VERBATIM THE EXACT SAME THING HAPPEN TO ME AS IN MY DOCUMENTATION. I ALSO HAVE DASH CAM FOOTAGE THAT THEY WON'T REVIEW SHOWING THERE WAS NO ROAD DEBRIS. I WAS DRIVING UP A STEEP GRADE, TOWING A TRAILER, THE RADIATOR WENT INTO OVERDRIVE, AND THEN MY SHROUD GOT SUCKED IN. FURTHER PROOF OF THE FAILED INSTALLATION ARE THE DUST RINGS ON MY SHROUD. MY TWO CONCERNS ARE THE ISSUE ITSELF AS WELL AS RAMS FAILURE TO EXAMINE MY CONCERNS INCLUDING EVIDENCE OF FAILED INSTALLATION AS WELL AS DASH CAM FOOTAGE PROVING THAT WHAT THEY CLAIM IS FALSE.

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