2007 MERCURY MOUNTAINEER — Problems, Recalls & Safety Data

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N/A

Safety Rating

119

Owner Complaints

6 Crashes

1

Recall

ACTIVE RECALL

2

Service Bulletins

0

Investigations

Overview of the 2007 MERCURY MOUNTAINEER

The 2007 MERCURY MOUNTAINEER has received a total of 119 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There has been 1 recall campaign affecting this vehicle, covering issues with VISIBILITY:GLASS, SIDE/REAR. 2 technical service bulletins have been issued by Ford Motor Company for this model year. The most commonly reported problems involve the Seats (24 complaints), Power Train (21 complaints), and Electrical System (16 complaints).

Recalls for the 2007 MERCURY MOUNTAINEER

NHTSA has recorded 1 recall for the 2007 MERCURY MOUNTAINEER, potentially affecting up to 1,657 vehicles.

Recall 07E104000 — VISIBILITY:GLASS, SIDE/REAR

| 1,657 vehicles affected

Defect: CERTAIN CURVED TEMPERED REPLACEMENT GLASS MANUFACTURED BY HANGZHOU SAFETY GLASS LTD AND SUPPLIED TO SAFELITE BY AUTO TEMP INC., IDENTIFIED AS DOT-430, AND SOLD FOR USE ON CERTAIN DOMESTIC AND FOREIGN VEHICLES MAY NOT BREAK INTO SMALL PIECES AS EXPECTED OF TEMPERED GLASS AND FAILS TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 205, "GLAZING MATERIALS."

Consequence: IN THE EVENT OF A VEHICLE CRASH, THE OCCUPANT(S) MAY BE SERIOUSLY INJURED BY SHATTERED GLASS.

Remedy: SAFELITE WILL NOTIFY ITS RETAIL CUSTOMERS AND REPLACE THE GLASS FREE OF CHARGE. RETAIL CUSTOMERS CAN CONTACT SAFELITE TOLL FREE AT 1-888-843-2906. SAFELITE WILL NOTIFY ITS WHOLESALE CUSTOMERS AND REIMBURSE WHOLESALE CUSTOMERS FOR CURRENT INVENTORY AND AT A SPECIFIED RATE...

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Owner Complaints for the 2007 MERCURY MOUNTAINEER

119 complaints have been filed with NHTSA for the 2007 MERCURY MOUNTAINEER. Below is a breakdown by vehicle component.

Most Recent Complaints

#11667812 | POWER TRAIN | | 78,000 miles
The contact owns a 2007 Mercury Mountaineer. The contact stated that after shifting the transmission from park(P) to reverse(R), the vehicle failed to respond. The contact removed and reinserted the fob key in the ignition to correct the failure. The vehicle was taken to an independent mechanic, who diagnosed that an unknown transmission part needed to be replaced. The vehicle was not repaired. The mechanic instructed the contact to pull the park release lever each time to shift the vehicle out of park (P). The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 78,000.
#11661073 | SEAT BELTS | | N/A miles
I buckle the seat belt and it just comes unbuckled spontaneously when I’m driving. I check to see if the seat belt is secure by pulling on it. It seems secure but still unbuckles. I usually have to redo my seatbelt every 5 minutes. I do not feel like it will keep me safe in a collision
#11586750 | TIRES:SIDEWALL | | N/A miles
My husband had purchased 4 brand new COOPER TIRES EVOLUTION H/T M+S size P235 / 65 R 18 a number of years ago. My husband has since passed away. I cannot find my sales receipt due to the fact my husband had paid for the tires in question. I do not know what he did with the sales receipt. I have a few good-faith efforts and attempts to bring this matter to COOPER TIRES but each and every time I got the same reply from them "NO we cannot help you. We will not be able to warranty your tires for you......we need a sales receipt......" I had my good friend take my vehicle to a local tire dealer and installer recommended by COOPER TIRES and this tire dealer found that: (1) all 4 COOPER TIRES on my vehicle look and are brand new (2) tire tread depth on all 4 COOPER TIRES on my vehicle are 8/32 " (3) three COOPER TIRES on my vehicle show a DOT date code of 2017 and one COOPER TIRE on my car shows a DOT date code of 3817 (4) all four COOPER TIRES on my vehicle have numerous cracks on the sidewall of the tires which is a manufacture defective and COOPER TIRES should replace all 4 tires on my car (5) the right-rear COOPER tire on my vehicle is leaking air from the sidewall due to the cracks. (6) COOPER TIRES should under the law include my tires under their national recall list because the COOPER TIRES on my vehicle have the same (1) make and model tire (2) the exact same size tire (3) all 4 COOPER TIRES on vehicle were made in the same factory as the rest of the recall tires (4) three of the COOPER TIRES on my vehicle have an issue with the date code (see recall NHTSA Campaign Number: 21T014000 for more info). I could go on and on but I think you get the idea. Also, I will hold COOPER TIRES legally liable if I get into a car accident due to its manufacture defective COOPER tires. The exact dates my good friend has contacted COOPER TIRES are: (1) May 01, 2024 (four times); (2) May 02, 2024 (three times). I asked for a call back but nobody returned my call.
#11520365 | ENGINE | | N/A miles
If you set cruise control while driving under 45 mph the engine shuts off.
#11502548 | ELECTRICAL SYSTEM | | N/A miles
It happens every time I drive this vehicle. The ignition is lose, so the key jiggles and if their is too much bumping or shaking the key slightly moves and the seat and interior lights come on now I’ve tried Combat the issue with keeping the lights off on the interior and thought maybe I could turn off the seat function still haven’t figured that out yet

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Safety Rating for the 2007 MERCURY MOUNTAINEER

NHTSA has not yet tested the 2007 MERCURY MOUNTAINEER in its New Car Assessment Program.

Technical Service Bulletins for the 2007 MERCURY MOUNTAINEER

Ford Motor Company has issued 2 technical service bulletins (TSBs) for the 2007 MERCURY MOUNTAINEER. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.

SI-20005 — POWER TRAIN:AUTOMATIC TRANSMISSION

FORD/MERCURY: SOME VEHICLES EQUIPPED WITH 6R60 TRANSMISSIONS MAY EXHIBIT VARIOUS TRANSMISSION PERFORMANCE ISSUES. WHEN COMPARED TO OTHER TRANSMISSIONS, SOME OF THE SHIFT CHARACTERISTICS ARE DIFFERENT THAN PREVIOUS MODELS DUE TO THE 100% SYNCHRONOUS DESIGN OF THE 6R60. *PE

0728 — POWER TRAIN:AUTOMATIC TRANSMISSION

OVERHEAT INDICATION AND SHIFT QUALITY IMPROVEMENTS - CALIBRATION UPDATE RELEASE - 4.6L 3V WITH 6R60 TRANSMISSION EQUIPPED VEHICLES ONLY. *KB

NHTSA Investigations for the 2007 MERCURY MOUNTAINEER

There are no NHTSA defect investigations on record for this vehicle.

Other Model Years of the MERCURY MOUNTAINEER

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Other MERCURY Models

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