2004 MERCURY MOUNTAINEER — Problems, Recalls & Safety Data
N/A
Safety Rating
271
Owner Complaints
1
Recall
15
Service Bulletins
0
Investigations
Overview of the 2004 MERCURY MOUNTAINEER
The 2004 MERCURY MOUNTAINEER has received a total of 271 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There has been 1 recall campaign affecting this vehicle, covering issues with VISIBILITY:GLASS, SIDE/REAR. 15 technical service bulletins have been issued by Ford Motor Company for this model year. The most commonly reported problems involve the Structurebody (39 complaints), Power Trainautomatic Transmission (36 complaints), and Power Train (21 complaints).
Recalls for the 2004 MERCURY MOUNTAINEER
NHTSA has recorded 1 recall for the 2004 MERCURY MOUNTAINEER, potentially affecting up to 1,657 vehicles.
Recall 07E104000 — VISIBILITY:GLASS, SIDE/REAR
| 1,657 vehicles affected
Defect: CERTAIN CURVED TEMPERED REPLACEMENT GLASS MANUFACTURED BY HANGZHOU SAFETY GLASS LTD AND SUPPLIED TO SAFELITE BY AUTO TEMP INC., IDENTIFIED AS DOT-430, AND SOLD FOR USE ON CERTAIN DOMESTIC AND FOREIGN VEHICLES MAY NOT BREAK INTO SMALL PIECES AS EXPECTED OF TEMPERED GLASS AND FAILS TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 205, "GLAZING MATERIALS."
Consequence: IN THE EVENT OF A VEHICLE CRASH, THE OCCUPANT(S) MAY BE SERIOUSLY INJURED BY SHATTERED GLASS.
Remedy: SAFELITE WILL NOTIFY ITS RETAIL CUSTOMERS AND REPLACE THE GLASS FREE OF CHARGE. RETAIL CUSTOMERS CAN CONTACT SAFELITE TOLL FREE AT 1-888-843-2906. SAFELITE WILL NOTIFY ITS WHOLESALE CUSTOMERS AND REIMBURSE WHOLESALE CUSTOMERS FOR CURRENT INVENTORY AND AT A SPECIFIED RATE...
View full details →Owner Complaints for the 2004 MERCURY MOUNTAINEER
271 complaints have been filed with NHTSA for the 2004 MERCURY MOUNTAINEER. Below is a breakdown by vehicle component.
Most Recent Complaints
This vehicle is has a power train problem from day one with the 5R55S/W transmission and AWD transfer case. I purchased this vehicle where it stranded my family over 200 miles from home and it's a non running car. This vehicle should have been removed from being sold with this defect and crushed! I will never buy a FoundOnRoad Dead ford pos ever. The transmission went into neutral with out any notice. To repair the faulty drive train I will cost me aprox $2400.00 mileage 152,000 third time the drive train has been worked on.. There tranmissions were failing in a little as 50,000 miles.
MY WINDOWS WERE ROLLING DOWN WHEN I FIRST THEN ALL OF A SUDDEN STOPPED ROLLING DOWN
TAKATA RECALL AIR BAG LIGHT STAYS ON FOR NO APPARENT REASON... ALL THE TIME GRINDING NOISES WHILE TURNING LEFT OR RIGHT SOUNDS LIKE GEARS ARE FREELY SPINNING WHILE ENGAGED AND DRIVING. NO ISSUES WITH CHANGING GEARS AS FAR AS MECHANIC SAYS.
TAKATA RECALL AIR BAG LIGHT STAYS ON FOR NO APPARENT REASON... ALL THE TIME GRINDING NOISES WHILE TURNING LEFT OR RIGHT SOUNDS LIKE GEARS ARE FREELY SPINNING WHILE ENGAGED AND DRIVING. NO ISSUES WITH CHANGING GEARS AS FAR AS MECHANIC SAYS.
TAKATA RECALL AIR BAG LIGHT STAYS ON FOR NO APPARENT REASON... ALL THE TIME GRINDING NOISES WHILE TURNING LEFT OR RIGHT SOUNDS LIKE GEARS ARE FREELY SPINNING WHILE ENGAGED AND DRIVING. NO ISSUES WITH CHANGING GEARS AS FAR AS MECHANIC SAYS.
Safety Rating for the 2004 MERCURY MOUNTAINEER
NHTSA has not yet tested the 2004 MERCURY MOUNTAINEER in its New Car Assessment Program.
Technical Service Bulletins for the 2004 MERCURY MOUNTAINEER
Ford Motor Company has issued 15 technical service bulletins (TSBs) for the 2004 MERCURY MOUNTAINEER. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
0539 — ENGINE AND ENGINE COOLING
MIL ON AND/ OR RUNS ROUGH/MISFIRE DTCS P0300-P0308 P0316 AND OR P0171/P0174 4.6L ENGINE. *EH
0485 — STRUCTURE:BODY
LIFTGATE GLASS APPLIQUE DAMAGED/CRACKED. SERVICE PROCEDURE. *TT
05136 — VISIBILITY:GLASS, SIDE/REAR
BACKGLASS DIFFICULT TO CLOSE AND AN INTERMITTENT DOOR AJAR LAMP. *TT
18215 — STRUCTURE:BODY:DOOR
BROKEN REAR CARGO STORAGE DOOR LIFT HANDLE. VARIOUS MODELS INCLUDING 2005 EXPLORER/MOUNTAINEER. *TT
04B17 — TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
SOME OF THE VEHICLES WERE BUILT WITH INSTRUMENT CLUSTERS THAT WERE NOT CONFIGURED PROPERLY FOR USE WITH A REVISED TPMS MODULE. THE TIRE PRESSURE MODULE SYSTEM (TPMS) IS FULLY FUNCTIONAL, BUT THERE IS NO VISUAL INDICATION TO A DRIVER IF THE TIRE PRESSURE MODULE SYSTEM (TPMS) IS ACTIVATED. *MJ
17883 — POWER TRAIN:AUTOMATIC TRANSMISSION
DELAYED/HARSH REVERSE ENGAGEMENT. *TT
17592 — ELECTRICAL SYSTEM
AN INTERMITTENT NO START AND/OR MALFUNCTION INDICATOR LAMP (MIL) ON WITH DIAGNOSTIC TROUBLE CODES (DTC'S) P1233, P1234, P1235, P1236, P1237 OR P1238. *TT
17626 — SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:ABS WARNING LIGHT
STANDARD ABS (NOT ADVANCE TRAC/IVD) BUILT PRIOR TO 2/9/2004 MAY EXHIBIT AN INTERMITTENT AMBER ABS LIGHT ON WITH DIAGNOSTIC TROUBLE CODE (DTC'S) B2900, U1900 AND POSSIBLY C1805 STORED IN MEMORY. *TT
17640 — AIR BAGS:FRONTAL
POOR FIT BETWEEN DRIVER AIR BAG AND STEERING WHEEL. *TT
17680 — STRUCTURE:BODY:HATCHBACK/LIFTGATE
REAR LIFTGATE RATTLE / LIGHT POPPING NOISE. *TT
Showing 10 of 15 technical service bulletins.
NHTSA Investigations for the 2004 MERCURY MOUNTAINEER
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the MERCURY MOUNTAINEER
- 1999 MERCURY MOUNTAINEER — 182 complaints
- 2000 MERCURY MOUNTAINEER — 164 complaints
- 2001 MERCURY MOUNTAINEER — 32 complaints
- 2002 MERCURY MOUNTAINEER — 504 complaints
- 2003 MERCURY MOUNTAINEER — 220 complaints
- 2004 MERCURY MOUNTAINEER (current)
- 2005 MERCURY MOUNTAINEER — 113 complaints
- 2006 MERCURY MOUNTAINEER — 153 complaints
- 2007 MERCURY MOUNTAINEER — 119 complaints
- 2008 MERCURY MOUNTAINEER — 156 complaints
- 2009 MERCURY MOUNTAINEER — 8 complaints
Other MERCURY Models
- MERCURY SABLE — 7,190 total complaints
- MERCURY GRAND MARQUIS — 4,949 total complaints
- MERCURY MILAN — 3,211 total complaints
- MERCURY COUGAR — 2,646 total complaints
- MERCURY VILLAGER — 2,205 total complaints
- MERCURY MARINER — 1,716 total complaints
- MERCURY MYSTIQUE — 1,510 total complaints
- MERCURY TRACER — 754 total complaints