2009 MERCURY MOUNTAINEER — Problems, Recalls & Safety Data

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N/A

Safety Rating

8

Owner Complaints

0

Recalls

NO ACTIVE RECALLS

2

Service Bulletins

0

Investigations

Overview of the 2009 MERCURY MOUNTAINEER

The 2009 MERCURY MOUNTAINEER has received a total of 8 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). 2 technical service bulletins have been issued by Ford Motor Company for this model year. The most commonly reported problems involve the Seats (2 complaints), Steering (2 complaints), and Electrical Systemignition (1 complaint).

Recalls for the 2009 MERCURY MOUNTAINEER

There are no recalls on file with NHTSA for the 2009 MERCURY MOUNTAINEER. No Active Recalls

Owner Complaints for the 2009 MERCURY MOUNTAINEER

8 complaints have been filed with NHTSA for the 2009 MERCURY MOUNTAINEER. Below is a breakdown by vehicle component.

Most Recent Complaints

#11493929 | SERVICE BRAKES | | 118,000 miles
The contact owns a 2009 Mercury Mountaineer. The contact stated while making a left or right turn, she heard an abnormal noise, and the steering wheel became difficult to turn. The contact stated that the Roll Stability Control (RSC) warning light was illuminated. The contact took the vehicle to the local dealer, where it was diagnosed with needing the Roll Stability Control (RSC) to be replaced. The vehicle was repaired but continued to experience the failure. The manufacturer had not been informed of the failure. The failure mileage was approximately 118,000.
#11493929 | STEERING | | 118,000 miles
The contact owns a 2009 Mercury Mountaineer. The contact stated while making a left or right turn, she heard an abnormal noise, and the steering wheel became difficult to turn. The contact stated that the Roll Stability Control (RSC) warning light was illuminated. The contact took the vehicle to the local dealer, where it was diagnosed with needing the Roll Stability Control (RSC) to be replaced. The vehicle was repaired but continued to experience the failure. The manufacturer had not been informed of the failure. The failure mileage was approximately 118,000.
#11076059 | UNKNOWN OR OTHER | | N/A miles
MUFFLER. STILL HAS BAFFLES AND DAMPERS. CATALYTIC CONVERTER IS STILL ATTACHED. NOT LOUD OR OBNOXIOUS. DUE TO HAVING A 3IN IN DIAMETER TAIL PIPE. I WAS FAILED. I WAS APPROVED FOR THE LAST 8 YEARS AT DIFFERENT LOCATIONS. THESE NEW STRICT RESTRICTIONS ARE COSTING CONSUMERS UNNECESSARY COSTS. THIS WAS AN UNFAIR FAILURE THAT WAS POSTED AS A SAFETY ISSUE WHEN IT IS CLEARLY NOT. SUV WAS STATIONARY AND PASSED ALL OVER REQUIREMENTS. THIS WAS A JUDGEMENT CALL BY TYRE TRAK IN SPRINGFIELD.
#10701469 | SEATS | | 45,000 miles
TL*THE CONTACT OWNS A 2009 MERCURY MOUNTAINEER. THE CONTACT STATED THAT WHEN THE KEY WAS INSERTED IN THE IGNITION SWITCH TO START THE VEHICLE, THE POWER SEAT FAILED TO MOVE FORWARD FROM THE EASY EXIT POSITION. THE CONTACT STATED THAT THE POWER SEAT WOULD ALSO MOVE BACKWARDS IN A POSITION THAT PREVENTED THE CONTACT FROM REACHING THE BRAKE PEDAL. IN ADDITION, THE AIR BAG WARNING INDICATOR ILLUMINATED WHEN THE FAILURE OCCURRED. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 45,000. UPDATED 5/28/15 *TA THE CONSUMER STATED THE SEAT DID MOVE FORWARD FROM EASY EXIT, BUT IMMEDIATELY OR WHEN STARTING VEHICLE RETURNED TO EASY EXIT. THE DEALER DIAGNOSED THE FAILURE AS A WEAK BATTERY. VEHICLE WAS REPAIRED. UPDATED 9/17/2015*JS
#10592417 | ELECTRICAL SYSTEM:IGNITION | | 71,000 miles
HAVE A 2009 MERCURY MOUNTAINEER WITH 71,000 MILES. IN THE PAST 10 DAYS, HAVE HAD FOUR INCIDENTS WHERE, WHILE DRIVING, THE DRIVER'S SIDE POWER FRONT SEAT HAS SUDDENLY REVERTED TO THE EASY EXIT POSITION. WE BOUGHT THIS CAR USED WITH 22,000 MILES. HAVE HAD THE CAR FOR FOUR YEARS. MY WIFE AND I ARE TALL; HOWEVER, EVEN AT THAT, WHILE DRIVING AT SPEEDS BETWEEN 55-70 (ON TURNPIKES AND MAJOR HIGHWAYS), THIS IS STILL AN ISSUE. TOOK CAR TO A FORD DEALER IN READING, PA - ON A SATURDAY (MAYBE THEY DON'T DO AS MUCH INTENSIVE DIAGNOSTICS ON WEEKENDS?) RECENTLY WHO FOUND NO ISSUES ALTHOUGH THEY INDICATED OTHER MOUNTAINEERS OF THE 2002 OR 2005 MODELS HAD SIMILAR ISSUES AND IT APPEARED TO BE AN PROBLEM WITH THE IGNITION SWITCH. DID NOT GET THE IGNITION REPLACED BUT THE SEAT MOVED AGAIN TODAY WHILE MY WIFE DROVE THE CAR. WILL GO BACK TO THE FORD DEALER DURING THE WEEK TO GET MORE INTENSIVE DIAGNOSTICS. *JS

View all Seats complaints →

Safety Rating for the 2009 MERCURY MOUNTAINEER

NHTSA has not yet tested the 2009 MERCURY MOUNTAINEER in its New Car Assessment Program.

Technical Service Bulletins for the 2009 MERCURY MOUNTAINEER

Ford Motor Company has issued 2 technical service bulletins (TSBs) for the 2009 MERCURY MOUNTAINEER. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.

SSM 47331 — EQUIPMENT

Various vehicles equipped with a 4.6L, 5.4L, 6.8L modular 3 valve engine built on or before 8-Jan-2016 may exhibit symptoms that may include upper end engine noise, rough running, misfire and/or engine damage. If diagnosis leads to only camshaft/camshaft roller follower(s) requiring replacement, replace all of the camshaft roller followers...

SB-20705 — ENGINE AND ENGINE COOLING:ENGINE

FORD/MERCURY: SOME VEHICLES MAY EXHIBIT A NO CRANK, CRANK NO START, DRIVEABILITY SYMPTOM, OR IDLE CONCERN WITH OR WITHOUT MIL ILLUMINATION/DTC'S DUE TO THE PCM ENGINE HARNESS CHAFFING AGAINST THE PCM MOUNTING BRACKET. *PE

NHTSA Investigations for the 2009 MERCURY MOUNTAINEER

There are no NHTSA defect investigations on record for this vehicle.

Other Model Years of the MERCURY MOUNTAINEER

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Other MERCURY Models

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