NHTSA Complaint #11493929 — 2009 MERCURY MOUNTAINEER

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number	11493929
Vehicle	2009 MERCURY MOUNTAINEER
Component	SERVICE BRAKES
Date of Incident	April 1, 2022
Date Filed	November 17, 2022
Mileage	118,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	VA

Consumer Description

The contact owns a 2009 Mercury Mountaineer. The contact stated while making a left or right turn, she heard an abnormal noise, and the steering wheel became difficult to turn. The contact stated that the Roll Stability Control (RSC) warning light was illuminated. The contact took the vehicle to the local dealer, where it was diagnosed with needing the Roll Stability Control (RSC) to be replaced. The vehicle was repaired but continued to experience the failure. The manufacturer had not been informed of the failure. The failure mileage was approximately 118,000.

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