Vehicle Safety Data

2002 MERCURY MOUNTAINEER Steeringcolumn Problems

4 NHTSA complaints on file

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Steeringcolumn Issues in the 2002 MERCURY MOUNTAINEER

4 steeringcolumn complaints have been filed with NHTSA for the 2002 MERCURY MOUNTAINEER. Of these, 0 involved a crash, 0 involved a fire, and 2 resulted in injury.

4
Complaints
0
Crashes
0
Fires
2
Injuries
0
Deaths

All Steeringcolumn Complaints

#10361397 |
TL*THE CONTACT OWNS A 2002 MERCURY MOUTAINEER. THE CONTACT STATED THAT THE GEAR SHIFT HANDLE BROKE OFF WHEN SHE ATTEMPTED TO SHIFT INTO DRIVE. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT THE STEERING COLUMN NEEDED TO BE REPLACED. THE CONTACT CALLED THE MANUFACTURER WHO STATED THAT THERE WERE NO RELATED RECALLS. THE VEHICLE HAD NOT BEEN REPAIRED. THE VIN WAS UNAVAILABLE. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 166,000.
#10315635 |
SHIFTING GEARS FROM REVERSE TO DRIVE WHEN GEAR SHIFTER BROKE OFF IN MY HAND LEAVING CAR STUCK IN REVERSE WITH NO WAY OF CHANGING GEARS. HAD TO HAVE COMPLETE STEERING COLUMN REPLACED BECAUSE COLUMN IS NOT DESIGNED TO LET YOU REPLACE THE BROKEN PART ONLY. HAD TO SEARCH FOR THE PART IN JUNK YARDS AND ALL THE COLUMNS THAT COULD BE FOUND IN JUNKYARDS HAD THE SAME TROUBLE BROKEN OFF SHIFTER. HAD TO ORDER A NEW STEERING COLUMN AND I DO HAVE THE OLD COLUMN AND RECEIPTS. *TR
#10081527 |
PROBLEMS WITH VEHICLE'S TRANSMISSION AT VARIOUS SPEEDS. *MR THE ENGINE REMAINED SLIPPING, JUMPING, AND MAKING NOISES, THE REAR WINDOW DID NOT HOLD AND FELL ON THE CONSUMERS HEAD, THE STEERING COLUMN LOCKS, THE FUEL ENGINE READ EMPTY AND THE LIGHT WAS ON, THE INTERIOR COAT HOOKS HAD COME OUT OF THE WALLS, AND THE TRANSMISSION WAS JUMPING, CLUNKING, AND SLIPPING. *SC DUP OF 10022342_PCO
#10022342 |
THE VEHICLE TRANSMISSION SLIPPED, JUMPED AND MADE CLUNKING NOISES. THE STEERING COLUMN LOCKED UP. THE REAR HATCH FELL ONTO THE CONSUMERS HEAD WHICH RESULTED IN RETINAL DETACHMENT AND BALANCE TROUBLE. *MR *PH *AK *NLM PE04045.PCO

Other 2002 MERCURY MOUNTAINEER Problem Areas

Power Trainautomatic Transmission 89 complaints Power Train 38 complaints Structurebodyhatchbackliftgatehinge And Attachments 23 complaints Engine And Engine Cooling 15 complaints Steering 15 complaints Structurebody 15 complaints Suspensionrear 15 complaints Electrical System 12 complaints Visibilityglass Siderear 12 complaints Suspension 11 complaints Structurebodyhatchbackliftgate 10 complaints Vehicle Speed Control 10 complaints Air Bags 9 complaints Structure 9 complaints Air Bagsfrontal 8 complaints Unknown Or Other 8 complaints Visibility 8 complaints Engine And Engine Coolingengine 7 complaints Service Brakes Hydraulicantilocktraction Controlelectronic Limited Slip 7 complaints Vehicle Speed Controlaccelerator Pedal 7 complaints Tires 6 complaints Equipment 5 complaints Power Traindrivelinedifferential Unit 5 complaints Suspensionfront 5 complaints Suspensionrearspringscoil Springs 5 complaints Visibilitypower Window Devices And Controls 5 complaints Wheels 5 complaints Engine And Engine Coolingenginegasoline 4 complaints Equipmentapplianceair Conditioner 4 complaints Parking Brake 4 complaints Service Brakes Hydraulic 4 complaints Structurebodytailgate 4 complaints Fuel System Gasoline 3 complaints Latcheslockslinkages 3 complaints Latcheslockslinkageshatchbackliftgatelock 3 complaints Power Trainautomatic Transmissionlever And Linkagecolumn Shift 3 complaints Power Trainaxle Assembly 3 complaints Power Traindriveline 3 complaints Seat Belts 3 complaints Service Brakes 3 complaints Structurebodytailgatehinge And Attachments 3 complaints Visibilitywiper 3 complaints Air Bagssidewindow 2 complaints Electrical Systemalternatorgeneratorregulator 2 complaints Electrical Systemignitionswitch 2 complaints Engine 2 complaints Engine And Engine Coolingexhaust System 2 complaints Equipmentrecreational Vehicletrailerlpg Systemslines And Fittings 2 complaints Fuel System Gasolinefuel Injection System 2 complaints Power Trainautomatic Transmissiontorque Converter 2 complaints Seat Beltsfront 2 complaints Seat Beltsfrontbuckle Assembly 2 complaints Seatsfront Assemblyseat Heatercooler 2 complaints Structurebodyhoodhinge And Attachments 2 complaints Structureframe And Members 2 complaints Structureframe And Membersunderbody Shields 2 complaints Suspensionfrontwheel Bearing 2 complaints Suspensionrearsprings 2 complaints Visibilitysunmoon Roof Assembly 2 complaints Visibilitywindshield 2 complaints Visibilitywindshield Wiperwasher 2 complaints Air Bagsfrontalsensorcontrol Module 1 complaint Electrical Systemignition 1 complaint Electrical Systemstarter Assembly 1 complaint Electrical Systemwiring 1 complaint Electronic Stability Control Esc 1 complaint Engine And Engine Coolingcooling System 1 complaint Engine And Engine Coolingcooling Systemradiator Assembly 1 complaint Engine And Engine Coolingenginegasolinebelts And Associated Pulleys 1 complaint Engine And Engine Coolingexhaust Systememission Controlgas Recirculation Valve Egr Valve 1 complaint Engine And Engine Coolingexhaust Systemmanifoldheadermufflertail Pipe 1 complaint Equipmentotherownersserviceother Manual 1 complaint Equipmentrecreational Vehicletrailer 1 complaint Equipmentrecreational Vehicletrailerlpg Systems 1 complaint Exterior Lightingtail Lights 1 complaint Fuel System Gasolinedeliveryfuel Pump 1 complaint Fuel System Otherstoragefuel Gauge System 1 complaint Fuelpropulsion System 1 complaint Latcheslockslinkagesdoorslatch 1 complaint Latcheslockslinkagestailgatelatch 1 complaint Power Trainautomatic Transmissionparkneutral Start Interlock Switch 1 complaint Power Trainaxle Assemblyaxle Shaftseal 1 complaint Power Traindrivelineconstant Velocity Joint 1 complaint Power Traindrivelinedriveshaft 1 complaint Power Trainmanual Transmission 1 complaint Power Traintransfer Case 4 Wheel Drive 1 complaint Service Brakes Airantilockabs Warning Light 1 complaint Service Brakes Hydraulicantilocktraction Controlelectronic Limited Slipabs Warning Light 1 complaint Service Brakes Hydraulicantilocktraction Controlelectronic Limited Slipcontrol Unitmodule 1 complaint Service Brakes Hydraulicfoundation Componentsdisc 1 complaint Service Brakes Hydraulicfoundation Componentsdisccaliper 1 complaint Service Brakes Hydraulicfoundation Componentsdiscpads 1 complaint Service Brakes Hydraulicfoundation Componentsdiscrotor 1 complaint Service Brakes Hydraulicpedals And Linkages 1 complaint Service Brakes Hydraulicpower Assistvacuum 1 complaint Steering Steering Wheelhandle Bar 1 complaint Steeringgear Box Other Than Rack And Pinion 1 complaint Steeringlinkagesknucklespindlearm 1 complaint Steeringlinkagestie Rod Assembly 1 complaint Structurebodydoor 1 complaint Structurebodyhatchbackliftgatesupport Devicestrut 1 complaint Structurebodyhood 1 complaint Suspensionfrontcontrol Armlower Ball Joint 1 complaint Suspensionfrontcontrol Armupper Ball Joint 1 complaint Tiressidewall 1 complaint Tirestreadbelt 1 complaint Vehicle Speed Controlcruise Control 1 complaint Visibilitydefrosterdefoggerhvac System 1 complaint Wheelslugsnutsboltsstuds 1 complaint
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