2002 MERCURY MOUNTAINEER Engine And Engine Cooling Problems
15 NHTSA complaints on file
Engine And Engine Cooling Issues in the 2002 MERCURY MOUNTAINEER
15 engine and engine cooling complaints have been filed with NHTSA for the 2002 MERCURY MOUNTAINEER. Of these, 0 involved a crash, 1 involved a fire, and 2 resulted in injury.
15
Complaints
0
Crashes
1
Fires
2
Injuries
0
Deaths
All Engine And Engine Cooling Complaints
MY SPARK PLUG ON #2 CYLINDER JUST SHOT OUT OF MY TRUCK'S ENGINE... ARGH!!!! DESTROYED MY COIL PACK AND COULD HAVE BUSTED THE FUEL LINE. AND NOW I CANT PUT IN THE SPARK PLUG. WTF........??????? *TR
TL* THE CONTACT OWNS A 2002 MERCURY MOUNTAINEER. WHILE DRIVING APPROXIMATELY 3 MPH, THE HIGH TEMPERATURE AND LOW OIL WARNING INDICATORS ILLUMINATED. THE OIL PRESSURE GAUGE DROPPED TO ZERO AND A LOUD NOISE WAS HEARD. THE CONTACT MERGED THE VEHICLE TO THE EMERGENCY LANE AND SHUT THE VEHICLE OFF. THE CONTACT CHECKED THE OIL LEVEL AND OBSERVED THAT THE OIL WAS FULL. THE CONTACT RESTARTED THE VEHICLE AND THE NOISE WAS STILL PRESENT. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE TECHNICIAN NOTICED THAT THERE WERE METAL SHAVINGS IN THE ENGINE OIL AND THE ENGINE NEEDED TO BE REPLACED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.
I PURCHASED A 2002 MERCURY MOUNTAINEER ON 4/11/2011. AS I WAS DRIVING IT HOME FROM THE DEALERSHIP, THE SAME DAY, I NOTICED SOME BLACK SMOKE COMING OUT THE BACK OF THE CAR. THERE WERE NO MESSAGES THAT CAME UP IN THE MESSAGE CENTER WINDOW SO I HAD NO CLUE WHAT WAS HAPPENING. AS I LOOKED BACK UP FROM THE REAR VIEW MIRROR, I NOTICED A FIRST RESPONDERS TRUCK NEXT TO THE DRIVERS WINDOW WHO WAS YELLING " GET OUT OF THE VEHICLE, ITS ON FIRE!" IMMEDIATELY I PULLED OVER AND MY MOTHER AND I HAD TO JUMP FROM THE VEHICLE BECAUSE THE ENTIRE ENGINE AREA WAS ENGULFED WITH FLAMES. I WAS INJURED WHILE I WAS FLEEING FROM THE VEHICLE. THE FIRE DEPARTMENT AND STATE TROOPERS WERE ENROUTE AND MY VEHICLE WAS HOSED DOWN AND TOWED. I ALMOST DIED IN THIS VEHICLE BECAUSE OF THE REAR DIFFERENTIAL GOING OUT ON IT....
2002 MERCURY MOUNTAINEER HAS UNEXPECTED IGNITION MISFIRING CODES, CAUSING HARD IDLE. AND THIS IS CAUSING COSTLY DIAGNOSTIC SERVICING THAT CANT LOCATE THE PROBLEM. I HAD ASKED 25 OTHER OWNERS AND THE ARE HAVING THE SAME PROBLEM...VIN # [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
NEW SHOWROOM 2002 MERCURY MOUNTAINEER. THE ENGINE IN THIS VEHICLE MALFUNCTIONED TWICE WITHOUT WARNING; NO OVERHEATING, NO DASHBOARD LIGHT INDICATORS EITHER TIME. JULY 2004/ODOMETER READING 92213, THE MECHANICS AT THE FREEWAY LINCOLN MERCURY WERE BAFFLED. THEY ADVISED ME THAT ALL THE FLUIDS WERE IN THE VEHICLE. LATER (ONE WEEK) THEY FOUND A "HOLE" IN THE RADIATOR. I WAS TOLD I HAD A NEW ENGINE, WITH A NEW WARRANTY. 2ND TIME WAS JUNE 06, ODOMETER 166199,(NEW ENGINE 73986) NO WARNING, NO DASHBOARD LIGHTS, NO OVERHEATING. PER A DIFFERENT CERTIFIED MECHANIC NOT ONLY WAS THE ENGINE NOT NEW BUT IT HAD SEVERE CORROSION IN IT AND SHOWED SIGNS OF MULTIPLE OVERHEATING CONDITIONS. THEY TOLD ME OF AN "ALL TECHNICAL SERVICE BULLETIN" DATED 1/21/02 FOR MY VEHICLE'S ENGINE REGARDING THE "ENGINE HEAD GASKET"---"SOME ENGINE ASSEMBLIES WITH ALUMINUM CYLINDER HEADS REPAIRED IN-VEHICLE HAVE BEEN FOUND TO LEAK COOLANT AND/OR OIL FROM THE CYLINDER HEAD...
DRIVING FROM DALLAS, TX, TO WEST LAFAYETTE, IN, IN JAN 2010, THE 2002 MERCURY MOUNTAINEER WITH 4.6L V8 ENGINE BLEW A SPARK PLUG OUT OF THE CYLINDER HEAD CAUSING US TO STOP IN A SMALL TOWN TO HAVE THE ENGINE REPAIRED. THIS WAS A FACTORY INSTALLED (NOT REPLACED) SPARK PLUG. I HAVE SEEN MANY COMPLAINTS ABOUT THIS IN THE FORD V8 ENGINE. THE VEHICLE HAD AROUND 86,000 MILES ON IT AT THE TIME AND WAS NOT DUE FOR A SPARK PLUG REPLACEMENT UNTIL 100,000 MILES. THIS WAS A SAFETY HAZARD AS GASOLINE IS SPEWING OUT OF THE CYLINDER HEAD WITH AN ATTACHED AND STILL ARCING SPARK PLUG. *TR
WHILE DRIVING ON I75, I HEARD A LOUD BANG THEN A CONSTANT POPPING SOUND FROM UNDER THE HOOD. I PULLED OFF THE INTERSTATE AND LOOKED UNDER THE HOOD. I FOUND THAT ONE OF THE SPARK PLUGS HAD BLOWN OUT OF THE ENGINE, WHICH ALLOWED FUEL TO ESCAPE INTO THE ENGINE COMPARTMENT. *TR
JUST LEFT THE HIGHWAY AND ENDED UP AT A RED LIGHT TRAFFIC SIGNAL AND ONE THE LIGHT TURNED GREEN, I WENT TO DRIVE OFF AND A LOUD BOOM I COULD HEAR COMING FROM UNDER MY HOOD, AS I LOOKED IN MY REAR VIEW MIRROR A SEMI TRUCK STARTED HONKING ITS HORN AND SLAMMED TO MISS HITTING FROM BEHIND. I WENT TO PULL TO THE SIDE THE ROAD BUT TRUCK WAS JUMPING ALL OVER AND I HAD TO PULL IN FRONT OF CARS TURNING WHICH I SMELT A SMELL LIKE SOMETHING BURNING. *TR
JUST LEFT THE HIGHWAY AND ENDED UP AT A RED LIGHT TRAFFIC SIGNAL AND ONE THE LIGHT TURNED GREEN, I WENT TO DRIVE OFF AND A LOUD BOOM I COULD HEAR COMING FROM UNDER MY HOOD, AS I LOOKED IN MY REAR VIEW MIRROR A SEMI TRUCK STARTED HONKING ITS HORN AND SLAMMED TO MISS HITTING FROM BEHIND. I WENT TO PULL TO THE SIDE THE ROAD BUT TRUCK WAS JUMPING ALL OVER AND I HAD TO PULL IN FRONT OF CARS TURNING WHICH I SMELT A SMELL LIKE SOMETHING BURNING. THE SPARK PLUG HAD RIPPED FROM ITS SOCKET, IT HAD HAPPENED THE FIRST TIME 1 YEAR AGO NOW 2ND ONE, REPAIRMAN SAYS HE SEES THIS ALL THE TIME WITH MY VEHICLE, " FORD IS HELPING PUTTING MY KIDS THROUGH COLLEGE WITH THESE PROBLEMS FROM YOUR YEAR" WOW, I THOUGHT FORD GOT, PAID, REPAIRMEN GOT PAID, AND I'M THE ONLY...
2002 MOUNTAINEER STALLS, TRANSMISSION CONTROL ASSEMBLY, MAIN CONTROL VALVE, AND GASKET HAD TO BE REPLACED. *TS THE LIFT GATE WAS STICKING, AND WHILE CLOSING IT, THE GLASS SHATTERED, THE GLASS WAS RECALLED, AND WAS SUPPOSE TO HAVE BEEN FIXED. THE OIL LIGHT ILLUMINATED. THE TRIM ON THE FRONT DOOR FELL OFF WHILE DRIVING. THERE WAS A GRINDING NOISE COMING FROM THE REAR WHEELS, IT WAS DETERMINED THAT THERE WAS SEVERE RUST ON THE BRAKE COMPONETS, THE PARK BRAKE SHOES FELL APART DUE TO CORROSION, THE REAR WHEEL BEARING AND KNUCKLE ASSEMBLY HAD EXCESSIVE RUST. *JB
1. PURCHASED THIS VEHICLE 4/05. 2. 8/26/05 WHILE DRIVING ON I-81 THE VEHICLE BEGAN VIBRATING AND MAKING A TAPPING NOISE. CHECK ENGINE LIGHT CAME ON. PULLED OVER, COULD NOT DETERMINE THE PROBLEM AND DROVE STRAIGHT TO THE DEALERSHIP OF PURCHASE. 3. 8/26/05 -CYLINDER HEAD NEEDS TO BE REPLACED BECAUSE SPARK PLUG BLEW OUT AND DAMAGED THE HEAD. EXTENDED WARRANTY DOES NOT COVER THE REPLACEMENT/REPAIR BECAUSE IT "WAS NOT CAUSED BY A MOVING LUBRICATED PART." VEHICLE WOULD BE READY BY FRIDAY, 9/2/05. 4. ORIGINAL TECHNICIAN AT SCHOOL, AND NEW TECHNICIAN WOULD BE ASSIGNED. NEW DATE FOR VEHICLE TO BE READY WEDNESDAY 9/7/05. 5. TURNED IN MY RENTAL CAR ON 9/7/05. AFTER TEST DRIVE BY DEALERSHIP THE VEHICLE APPEARS TO STILL HAVE A PROBLEM. GOT A RIDE HOME. RECEIVED A CALL ABOUT 5:30PM ADVISING THAT THE "TIMING CHAIN PULLEY" NEEDS TO BE REPLACED. PART ORDERED AND VEHICLE MAY BE READY ON 9/8/05....
CONSUMER CALLED AND REQUESTS SEVERAL TIMES FOR CERTAIN PARTS. IT HAS BEEN SEVERAL MONTHS AND DEALER HAS NOT RESPONDED. CONSUMER WAS WAITING TO GET VEHICLE SERVICED.*AK
PROBLEMS WITH VEHICLE'S TRANSMISSION AT VARIOUS SPEEDS. *MR THE ENGINE REMAINED SLIPPING, JUMPING, AND MAKING NOISES, THE REAR WINDOW DID NOT HOLD AND FELL ON THE CONSUMERS HEAD, THE STEERING COLUMN LOCKS, THE FUEL ENGINE READ EMPTY AND THE LIGHT WAS ON, THE INTERIOR COAT HOOKS HAD COME OUT OF THE WALLS, AND THE TRANSMISSION WAS JUMPING, CLUNKING, AND SLIPPING. *SC DUP OF 10022342_PCO
THE SERVICE DEPT. STATES THAT THE WIRING IS BAD.AFTER REPLACING THE WIRING THE PROBLEM STILL EXIST.I'AM AFRAID TO DRIVE THIS CAR IF THE WIRING IS BAD THERES A CHANCE THAT THE CAR WILL CATCH A FIRE.
WHILE DRIVING OR IDLING VEHICLE WILL CUT OFF WITHOUT WARNING DEALERSHIP CANNOT LOCATE CAUSE OF PROBLEM. *AK
Other 2002 MERCURY MOUNTAINEER Problem Areas
Power Trainautomatic Transmission
89 complaints
Power Train
38 complaints
Structurebodyhatchbackliftgatehinge And Attachments
23 complaints
Steering
15 complaints
Structurebody
15 complaints
Suspensionrear
15 complaints
Electrical System
12 complaints
Visibilityglass Siderear
12 complaints
Suspension
11 complaints
Structurebodyhatchbackliftgate
10 complaints
Vehicle Speed Control
10 complaints
Air Bags
9 complaints
Structure
9 complaints
Air Bagsfrontal
8 complaints
Unknown Or Other
8 complaints
Visibility
8 complaints
Engine And Engine Coolingengine
7 complaints
Service Brakes Hydraulicantilocktraction Controlelectronic Limited Slip
7 complaints
Vehicle Speed Controlaccelerator Pedal
7 complaints
Tires
6 complaints
Equipment
5 complaints
Power Traindrivelinedifferential Unit
5 complaints
Suspensionfront
5 complaints
Suspensionrearspringscoil Springs
5 complaints
Visibilitypower Window Devices And Controls
5 complaints
Wheels
5 complaints
Engine And Engine Coolingenginegasoline
4 complaints
Equipmentapplianceair Conditioner
4 complaints
Parking Brake
4 complaints
Service Brakes Hydraulic
4 complaints
Steeringcolumn
4 complaints
Structurebodytailgate
4 complaints
Fuel System Gasoline
3 complaints
Latcheslockslinkages
3 complaints
Latcheslockslinkageshatchbackliftgatelock
3 complaints
Power Trainautomatic Transmissionlever And Linkagecolumn Shift
3 complaints
Power Trainaxle Assembly
3 complaints
Power Traindriveline
3 complaints
Seat Belts
3 complaints
Service Brakes
3 complaints
Structurebodytailgatehinge And Attachments
3 complaints
Visibilitywiper
3 complaints
Air Bagssidewindow
2 complaints
Electrical Systemalternatorgeneratorregulator
2 complaints
Electrical Systemignitionswitch
2 complaints
Engine
2 complaints
Engine And Engine Coolingexhaust System
2 complaints
Equipmentrecreational Vehicletrailerlpg Systemslines And Fittings
2 complaints
Fuel System Gasolinefuel Injection System
2 complaints
Power Trainautomatic Transmissiontorque Converter
2 complaints
Seat Beltsfront
2 complaints
Seat Beltsfrontbuckle Assembly
2 complaints
Seatsfront Assemblyseat Heatercooler
2 complaints
Structurebodyhoodhinge And Attachments
2 complaints
Structureframe And Members
2 complaints
Structureframe And Membersunderbody Shields
2 complaints
Suspensionfrontwheel Bearing
2 complaints
Suspensionrearsprings
2 complaints
Visibilitysunmoon Roof Assembly
2 complaints
Visibilitywindshield
2 complaints
Visibilitywindshield Wiperwasher
2 complaints
Air Bagsfrontalsensorcontrol Module
1 complaint
Electrical Systemignition
1 complaint
Electrical Systemstarter Assembly
1 complaint
Electrical Systemwiring
1 complaint
Electronic Stability Control Esc
1 complaint
Engine And Engine Coolingcooling System
1 complaint
Engine And Engine Coolingcooling Systemradiator Assembly
1 complaint
Engine And Engine Coolingenginegasolinebelts And Associated Pulleys
1 complaint
Engine And Engine Coolingexhaust Systememission Controlgas Recirculation Valve Egr Valve
1 complaint
Engine And Engine Coolingexhaust Systemmanifoldheadermufflertail Pipe
1 complaint
Equipmentotherownersserviceother Manual
1 complaint
Equipmentrecreational Vehicletrailer
1 complaint
Equipmentrecreational Vehicletrailerlpg Systems
1 complaint
Exterior Lightingtail Lights
1 complaint
Fuel System Gasolinedeliveryfuel Pump
1 complaint
Fuel System Otherstoragefuel Gauge System
1 complaint
Fuelpropulsion System
1 complaint
Latcheslockslinkagesdoorslatch
1 complaint
Latcheslockslinkagestailgatelatch
1 complaint
Power Trainautomatic Transmissionparkneutral Start Interlock Switch
1 complaint
Power Trainaxle Assemblyaxle Shaftseal
1 complaint
Power Traindrivelineconstant Velocity Joint
1 complaint
Power Traindrivelinedriveshaft
1 complaint
Power Trainmanual Transmission
1 complaint
Power Traintransfer Case 4 Wheel Drive
1 complaint
Service Brakes Airantilockabs Warning Light
1 complaint
Service Brakes Hydraulicantilocktraction Controlelectronic Limited Slipabs Warning Light
1 complaint
Service Brakes Hydraulicantilocktraction Controlelectronic Limited Slipcontrol Unitmodule
1 complaint
Service Brakes Hydraulicfoundation Componentsdisc
1 complaint
Service Brakes Hydraulicfoundation Componentsdisccaliper
1 complaint
Service Brakes Hydraulicfoundation Componentsdiscpads
1 complaint
Service Brakes Hydraulicfoundation Componentsdiscrotor
1 complaint
Service Brakes Hydraulicpedals And Linkages
1 complaint
Service Brakes Hydraulicpower Assistvacuum
1 complaint
Steering Steering Wheelhandle Bar
1 complaint
Steeringgear Box Other Than Rack And Pinion
1 complaint
Steeringlinkagesknucklespindlearm
1 complaint
Steeringlinkagestie Rod Assembly
1 complaint
Structurebodydoor
1 complaint
Structurebodyhatchbackliftgatesupport Devicestrut
1 complaint
Structurebodyhood
1 complaint
Suspensionfrontcontrol Armlower Ball Joint
1 complaint
Suspensionfrontcontrol Armupper Ball Joint
1 complaint
Tiressidewall
1 complaint
Tirestreadbelt
1 complaint
Vehicle Speed Controlcruise Control
1 complaint
Visibilitydefrosterdefoggerhvac System
1 complaint
Wheelslugsnutsboltsstuds
1 complaint