2002 MERCURY MOUNTAINEER Engine And Engine Cooling Problems

15 NHTSA complaints on file

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Engine And Engine Cooling Issues in the 2002 MERCURY MOUNTAINEER

15 engine and engine cooling complaints have been filed with NHTSA for the 2002 MERCURY MOUNTAINEER. Of these, 0 involved a crash, 1 involved a fire, and 2 resulted in injury.

15
Complaints
0
Crashes
1
Fires
2
Injuries
0
Deaths

All Engine And Engine Cooling Complaints

#10706419 |
MY SPARK PLUG ON #2 CYLINDER JUST SHOT OUT OF MY TRUCK'S ENGINE... ARGH!!!! DESTROYED MY COIL PACK AND COULD HAVE BUSTED THE FUEL LINE. AND NOW I CANT PUT IN THE SPARK PLUG. WTF........??????? *TR
#10633185 |
TL* THE CONTACT OWNS A 2002 MERCURY MOUNTAINEER. WHILE DRIVING APPROXIMATELY 3 MPH, THE HIGH TEMPERATURE AND LOW OIL WARNING INDICATORS ILLUMINATED. THE OIL PRESSURE GAUGE DROPPED TO ZERO AND A LOUD NOISE WAS HEARD. THE CONTACT MERGED THE VEHICLE TO THE EMERGENCY LANE AND SHUT THE VEHICLE OFF. THE CONTACT CHECKED THE OIL LEVEL AND OBSERVED THAT THE OIL WAS FULL. THE CONTACT RESTARTED THE VEHICLE AND THE NOISE WAS STILL PRESENT. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE TECHNICIAN NOTICED THAT THERE WERE METAL SHAVINGS IN THE ENGINE OIL AND THE ENGINE NEEDED TO BE REPLACED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.
#10445576 | Fire
I PURCHASED A 2002 MERCURY MOUNTAINEER ON 4/11/2011. AS I WAS DRIVING IT HOME FROM THE DEALERSHIP, THE SAME DAY, I NOTICED SOME BLACK SMOKE COMING OUT THE BACK OF THE CAR. THERE WERE NO MESSAGES THAT CAME UP IN THE MESSAGE CENTER WINDOW SO I HAD NO CLUE WHAT WAS HAPPENING. AS I LOOKED BACK UP FROM THE REAR VIEW MIRROR, I NOTICED A FIRST RESPONDERS TRUCK NEXT TO THE DRIVERS WINDOW WHO WAS YELLING " GET OUT OF THE VEHICLE, ITS ON FIRE!" IMMEDIATELY I PULLED OVER AND MY MOTHER AND I HAD TO JUMP FROM THE VEHICLE BECAUSE THE ENTIRE ENGINE AREA WAS ENGULFED WITH FLAMES. I WAS INJURED WHILE I WAS FLEEING FROM THE VEHICLE. THE FIRE DEPARTMENT AND STATE TROOPERS WERE ENROUTE AND MY VEHICLE WAS HOSED DOWN AND TOWED. I ALMOST DIED IN THIS VEHICLE BECAUSE OF THE REAR DIFFERENTIAL GOING OUT ON IT....
#10410951 |
2002 MERCURY MOUNTAINEER HAS UNEXPECTED IGNITION MISFIRING CODES, CAUSING HARD IDLE. AND THIS IS CAUSING COSTLY DIAGNOSTIC SERVICING THAT CANT LOCATE THE PROBLEM. I HAD ASKED 25 OTHER OWNERS AND THE ARE HAVING THE SAME PROBLEM...VIN # [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
#10394932 |
NEW SHOWROOM 2002 MERCURY MOUNTAINEER. THE ENGINE IN THIS VEHICLE MALFUNCTIONED TWICE WITHOUT WARNING; NO OVERHEATING, NO DASHBOARD LIGHT INDICATORS EITHER TIME. JULY 2004/ODOMETER READING 92213, THE MECHANICS AT THE FREEWAY LINCOLN MERCURY WERE BAFFLED. THEY ADVISED ME THAT ALL THE FLUIDS WERE IN THE VEHICLE. LATER (ONE WEEK) THEY FOUND A "HOLE" IN THE RADIATOR. I WAS TOLD I HAD A NEW ENGINE, WITH A NEW WARRANTY. 2ND TIME WAS JUNE 06, ODOMETER 166199,(NEW ENGINE 73986) NO WARNING, NO DASHBOARD LIGHTS, NO OVERHEATING. PER A DIFFERENT CERTIFIED MECHANIC NOT ONLY WAS THE ENGINE NOT NEW BUT IT HAD SEVERE CORROSION IN IT AND SHOWED SIGNS OF MULTIPLE OVERHEATING CONDITIONS. THEY TOLD ME OF AN "ALL TECHNICAL SERVICE BULLETIN" DATED 1/21/02 FOR MY VEHICLE'S ENGINE REGARDING THE "ENGINE HEAD GASKET"---"SOME ENGINE ASSEMBLIES WITH ALUMINUM CYLINDER HEADS REPAIRED IN-VEHICLE HAVE BEEN FOUND TO LEAK COOLANT AND/OR OIL FROM THE CYLINDER HEAD...
#10364317 |
DRIVING FROM DALLAS, TX, TO WEST LAFAYETTE, IN, IN JAN 2010, THE 2002 MERCURY MOUNTAINEER WITH 4.6L V8 ENGINE BLEW A SPARK PLUG OUT OF THE CYLINDER HEAD CAUSING US TO STOP IN A SMALL TOWN TO HAVE THE ENGINE REPAIRED. THIS WAS A FACTORY INSTALLED (NOT REPLACED) SPARK PLUG. I HAVE SEEN MANY COMPLAINTS ABOUT THIS IN THE FORD V8 ENGINE. THE VEHICLE HAD AROUND 86,000 MILES ON IT AT THE TIME AND WAS NOT DUE FOR A SPARK PLUG REPLACEMENT UNTIL 100,000 MILES. THIS WAS A SAFETY HAZARD AS GASOLINE IS SPEWING OUT OF THE CYLINDER HEAD WITH AN ATTACHED AND STILL ARCING SPARK PLUG. *TR
#10285210 |
WHILE DRIVING ON I75, I HEARD A LOUD BANG THEN A CONSTANT POPPING SOUND FROM UNDER THE HOOD. I PULLED OFF THE INTERSTATE AND LOOKED UNDER THE HOOD. I FOUND THAT ONE OF THE SPARK PLUGS HAD BLOWN OUT OF THE ENGINE, WHICH ALLOWED FUEL TO ESCAPE INTO THE ENGINE COMPARTMENT. *TR
#10279745 |
JUST LEFT THE HIGHWAY AND ENDED UP AT A RED LIGHT TRAFFIC SIGNAL AND ONE THE LIGHT TURNED GREEN, I WENT TO DRIVE OFF AND A LOUD BOOM I COULD HEAR COMING FROM UNDER MY HOOD, AS I LOOKED IN MY REAR VIEW MIRROR A SEMI TRUCK STARTED HONKING ITS HORN AND SLAMMED TO MISS HITTING FROM BEHIND. I WENT TO PULL TO THE SIDE THE ROAD BUT TRUCK WAS JUMPING ALL OVER AND I HAD TO PULL IN FRONT OF CARS TURNING WHICH I SMELT A SMELL LIKE SOMETHING BURNING. *TR
#10279746 |
JUST LEFT THE HIGHWAY AND ENDED UP AT A RED LIGHT TRAFFIC SIGNAL AND ONE THE LIGHT TURNED GREEN, I WENT TO DRIVE OFF AND A LOUD BOOM I COULD HEAR COMING FROM UNDER MY HOOD, AS I LOOKED IN MY REAR VIEW MIRROR A SEMI TRUCK STARTED HONKING ITS HORN AND SLAMMED TO MISS HITTING FROM BEHIND. I WENT TO PULL TO THE SIDE THE ROAD BUT TRUCK WAS JUMPING ALL OVER AND I HAD TO PULL IN FRONT OF CARS TURNING WHICH I SMELT A SMELL LIKE SOMETHING BURNING. THE SPARK PLUG HAD RIPPED FROM ITS SOCKET, IT HAD HAPPENED THE FIRST TIME 1 YEAR AGO NOW 2ND ONE, REPAIRMAN SAYS HE SEES THIS ALL THE TIME WITH MY VEHICLE, " FORD IS HELPING PUTTING MY KIDS THROUGH COLLEGE WITH THESE PROBLEMS FROM YOUR YEAR" WOW, I THOUGHT FORD GOT, PAID, REPAIRMEN GOT PAID, AND I'M THE ONLY...
#10153047 |
2002 MOUNTAINEER STALLS, TRANSMISSION CONTROL ASSEMBLY, MAIN CONTROL VALVE, AND GASKET HAD TO BE REPLACED. *TS THE LIFT GATE WAS STICKING, AND WHILE CLOSING IT, THE GLASS SHATTERED, THE GLASS WAS RECALLED, AND WAS SUPPOSE TO HAVE BEEN FIXED. THE OIL LIGHT ILLUMINATED. THE TRIM ON THE FRONT DOOR FELL OFF WHILE DRIVING. THERE WAS A GRINDING NOISE COMING FROM THE REAR WHEELS, IT WAS DETERMINED THAT THERE WAS SEVERE RUST ON THE BRAKE COMPONETS, THE PARK BRAKE SHOES FELL APART DUE TO CORROSION, THE REAR WHEEL BEARING AND KNUCKLE ASSEMBLY HAD EXCESSIVE RUST. *JB
#10135784 |
1. PURCHASED THIS VEHICLE 4/05. 2. 8/26/05 WHILE DRIVING ON I-81 THE VEHICLE BEGAN VIBRATING AND MAKING A TAPPING NOISE. CHECK ENGINE LIGHT CAME ON. PULLED OVER, COULD NOT DETERMINE THE PROBLEM AND DROVE STRAIGHT TO THE DEALERSHIP OF PURCHASE. 3. 8/26/05 -CYLINDER HEAD NEEDS TO BE REPLACED BECAUSE SPARK PLUG BLEW OUT AND DAMAGED THE HEAD. EXTENDED WARRANTY DOES NOT COVER THE REPLACEMENT/REPAIR BECAUSE IT "WAS NOT CAUSED BY A MOVING LUBRICATED PART." VEHICLE WOULD BE READY BY FRIDAY, 9/2/05. 4. ORIGINAL TECHNICIAN AT SCHOOL, AND NEW TECHNICIAN WOULD BE ASSIGNED. NEW DATE FOR VEHICLE TO BE READY WEDNESDAY 9/7/05. 5. TURNED IN MY RENTAL CAR ON 9/7/05. AFTER TEST DRIVE BY DEALERSHIP THE VEHICLE APPEARS TO STILL HAVE A PROBLEM. GOT A RIDE HOME. RECEIVED A CALL ABOUT 5:30PM ADVISING THAT THE "TIMING CHAIN PULLEY" NEEDS TO BE REPLACED. PART ORDERED AND VEHICLE MAY BE READY ON 9/8/05....
#10103198 |
CONSUMER CALLED AND REQUESTS SEVERAL TIMES FOR CERTAIN PARTS. IT HAS BEEN SEVERAL MONTHS AND DEALER HAS NOT RESPONDED. CONSUMER WAS WAITING TO GET VEHICLE SERVICED.*AK
#10081527 |
PROBLEMS WITH VEHICLE'S TRANSMISSION AT VARIOUS SPEEDS. *MR THE ENGINE REMAINED SLIPPING, JUMPING, AND MAKING NOISES, THE REAR WINDOW DID NOT HOLD AND FELL ON THE CONSUMERS HEAD, THE STEERING COLUMN LOCKS, THE FUEL ENGINE READ EMPTY AND THE LIGHT WAS ON, THE INTERIOR COAT HOOKS HAD COME OUT OF THE WALLS, AND THE TRANSMISSION WAS JUMPING, CLUNKING, AND SLIPPING. *SC DUP OF 10022342_PCO
#10069577 |
THE SERVICE DEPT. STATES THAT THE WIRING IS BAD.AFTER REPLACING THE WIRING THE PROBLEM STILL EXIST.I'AM AFRAID TO DRIVE THIS CAR IF THE WIRING IS BAD THERES A CHANCE THAT THE CAR WILL CATCH A FIRE.
#10032010 |
WHILE DRIVING OR IDLING VEHICLE WILL CUT OFF WITHOUT WARNING DEALERSHIP CANNOT LOCATE CAUSE OF PROBLEM. *AK

Other 2002 MERCURY MOUNTAINEER Problem Areas

Power Trainautomatic Transmission 89 complaints Power Train 38 complaints Structurebodyhatchbackliftgatehinge And Attachments 23 complaints Steering 15 complaints Structurebody 15 complaints Suspensionrear 15 complaints Electrical System 12 complaints Visibilityglass Siderear 12 complaints Suspension 11 complaints Structurebodyhatchbackliftgate 10 complaints Vehicle Speed Control 10 complaints Air Bags 9 complaints Structure 9 complaints Air Bagsfrontal 8 complaints Unknown Or Other 8 complaints Visibility 8 complaints Engine And Engine Coolingengine 7 complaints Service Brakes Hydraulicantilocktraction Controlelectronic Limited Slip 7 complaints Vehicle Speed Controlaccelerator Pedal 7 complaints Tires 6 complaints Equipment 5 complaints Power Traindrivelinedifferential Unit 5 complaints Suspensionfront 5 complaints Suspensionrearspringscoil Springs 5 complaints Visibilitypower Window Devices And Controls 5 complaints Wheels 5 complaints Engine And Engine Coolingenginegasoline 4 complaints Equipmentapplianceair Conditioner 4 complaints Parking Brake 4 complaints Service Brakes Hydraulic 4 complaints Steeringcolumn 4 complaints Structurebodytailgate 4 complaints Fuel System Gasoline 3 complaints Latcheslockslinkages 3 complaints Latcheslockslinkageshatchbackliftgatelock 3 complaints Power Trainautomatic Transmissionlever And Linkagecolumn Shift 3 complaints Power Trainaxle Assembly 3 complaints Power Traindriveline 3 complaints Seat Belts 3 complaints Service Brakes 3 complaints Structurebodytailgatehinge And Attachments 3 complaints Visibilitywiper 3 complaints Air Bagssidewindow 2 complaints Electrical Systemalternatorgeneratorregulator 2 complaints Electrical Systemignitionswitch 2 complaints Engine 2 complaints Engine And Engine Coolingexhaust System 2 complaints Equipmentrecreational Vehicletrailerlpg Systemslines And Fittings 2 complaints Fuel System Gasolinefuel Injection System 2 complaints Power Trainautomatic Transmissiontorque Converter 2 complaints Seat Beltsfront 2 complaints Seat Beltsfrontbuckle Assembly 2 complaints Seatsfront Assemblyseat Heatercooler 2 complaints Structurebodyhoodhinge And Attachments 2 complaints Structureframe And Members 2 complaints Structureframe And Membersunderbody Shields 2 complaints Suspensionfrontwheel Bearing 2 complaints Suspensionrearsprings 2 complaints Visibilitysunmoon Roof Assembly 2 complaints Visibilitywindshield 2 complaints Visibilitywindshield Wiperwasher 2 complaints Air Bagsfrontalsensorcontrol Module 1 complaint Electrical Systemignition 1 complaint Electrical Systemstarter Assembly 1 complaint Electrical Systemwiring 1 complaint Electronic Stability Control Esc 1 complaint Engine And Engine Coolingcooling System 1 complaint Engine And Engine Coolingcooling Systemradiator Assembly 1 complaint Engine And Engine Coolingenginegasolinebelts And Associated Pulleys 1 complaint Engine And Engine Coolingexhaust Systememission Controlgas Recirculation Valve Egr Valve 1 complaint Engine And Engine Coolingexhaust Systemmanifoldheadermufflertail Pipe 1 complaint Equipmentotherownersserviceother Manual 1 complaint Equipmentrecreational Vehicletrailer 1 complaint Equipmentrecreational Vehicletrailerlpg Systems 1 complaint Exterior Lightingtail Lights 1 complaint Fuel System Gasolinedeliveryfuel Pump 1 complaint Fuel System Otherstoragefuel Gauge System 1 complaint Fuelpropulsion System 1 complaint Latcheslockslinkagesdoorslatch 1 complaint Latcheslockslinkagestailgatelatch 1 complaint Power Trainautomatic Transmissionparkneutral Start Interlock Switch 1 complaint Power Trainaxle Assemblyaxle Shaftseal 1 complaint Power Traindrivelineconstant Velocity Joint 1 complaint Power Traindrivelinedriveshaft 1 complaint Power Trainmanual Transmission 1 complaint Power Traintransfer Case 4 Wheel Drive 1 complaint Service Brakes Airantilockabs Warning Light 1 complaint Service Brakes Hydraulicantilocktraction Controlelectronic Limited Slipabs Warning Light 1 complaint Service Brakes Hydraulicantilocktraction Controlelectronic Limited Slipcontrol Unitmodule 1 complaint Service Brakes Hydraulicfoundation Componentsdisc 1 complaint Service Brakes Hydraulicfoundation Componentsdisccaliper 1 complaint Service Brakes Hydraulicfoundation Componentsdiscpads 1 complaint Service Brakes Hydraulicfoundation Componentsdiscrotor 1 complaint Service Brakes Hydraulicpedals And Linkages 1 complaint Service Brakes Hydraulicpower Assistvacuum 1 complaint Steering Steering Wheelhandle Bar 1 complaint Steeringgear Box Other Than Rack And Pinion 1 complaint Steeringlinkagesknucklespindlearm 1 complaint Steeringlinkagestie Rod Assembly 1 complaint Structurebodydoor 1 complaint Structurebodyhatchbackliftgatesupport Devicestrut 1 complaint Structurebodyhood 1 complaint Suspensionfrontcontrol Armlower Ball Joint 1 complaint Suspensionfrontcontrol Armupper Ball Joint 1 complaint Tiressidewall 1 complaint Tirestreadbelt 1 complaint Vehicle Speed Controlcruise Control 1 complaint Visibilitydefrosterdefoggerhvac System 1 complaint Wheelslugsnutsboltsstuds 1 complaint
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