2002 MERCURY MOUNTAINEER Structure Problems
9 NHTSA complaints on file
Structure Issues in the 2002 MERCURY MOUNTAINEER
9 structure complaints have been filed with NHTSA for the 2002 MERCURY MOUNTAINEER. Of these, 0 involved a crash, 0 involved a fire, and 1 resulted in injury.
9
Complaints
0
Crashes
0
Fires
1
Injuries
0
Deaths
All Structure Complaints
HIT THE REMOTE CONTROL BUTTON TO OPEN THE REAR HATCH FOR THE 2002 MERCURY MOUNTAINEER. THE REAR HATCH OPENED ONLY HALFWAY AUTOMATICALLY, AS IT IS SUPPOSE TO OPEN FURTHER I PUSHED IT UP, WITHOUT UNUSUAL FORCE AND THE ENTIRE REAR WINDOW SHATTERED, AND THE ENCASEMENT THAT HELD IT HIT ME IN THE HEAD RATHER HARD. IT IS NOW WITHOUT A WINDOW. THIS IS THE SECOND WINDOW REPLACEMENT. THE FIRST REAR WINDOW WAS REPLACED IN 2004 WHEN, DURING A COLD SNAP HERE IN NY IT SPIDERED INTO A CRACK BUT DID NOT SHATTER. WHEN MY HUSBAND TOOK IT TO THE DEALER AS IT WAS STILL UNDER WARRANTY THEY ARGUED AT FIRST, BUT THEN THE PHONE STARTED TO RING AND THEY DECIDED IT WAS AN ONGOING PROBLEM AND DESIGN "FLAW". *TR
UNDER BACK GLASS OF MERCURY MOUNTAINEER THERE IS A STRIP ALL THE WAY ACROSS THE BACK THAT IS CRACKED IN 2 I HAVE NOTICE EVERY MOUNTAINEER I HAVE SEEN OLD AND NEW ALL ARE DOING THE SAME ITS LIKE ALL THE ONES ON THE ROAD TO DAY ARE LIKE THAT AND IT COULD BREAK ALL THE WAY OFF AND HIT A CAR AND IT HAS SHARP EDGES AND DEALERS WANT TO MUNCH TO FIX IT WELL I THANK IF ALL MOUNTAINEERS ARE LIKE THIS IT SHOULD BE RECALLED U CAN DRIVE DOWN THE ROAD AND LOOK AT THEM ALL THEY ARE LIKE THAT SO THANK YOU FOR YOUR TIME. *TR
REAR PANEL UNDER WINDOW HAS RECENTLY CRACKED, THERE ARE NOW 2 VERTICAL CRACKS RUNNING DOWN THE BACK OF THE VEHICLE. ALSO, HITCH TO REAR DOOR DOESN'T STAY UP. THIS VEHICLE HAS ALSO HAD A NEW ENGINE PUT IT AND INJECTORS HAVE POPPED OUT ON MORE THAN ONE OCCASION. THIS IS THE MOST EXPENSIVE VEHICLE I HAVE EVER PURCHASED AND IT HAS GIVEN ME MORE PROBLEMS THAN I COULD EVER EXPECT IN A VEHICLE. FORD NEEDS TO COMPENSATE FOR THIS VEHICLE. WE HAVE OWNED SEVERAL FORD'S AND HAVE NEVER SEEN ANYTHING LIKE THIS. IT IS A TRUE LEMON>>>> *TR
2002 MOUNTAINEER STALLS, TRANSMISSION CONTROL ASSEMBLY, MAIN CONTROL VALVE, AND GASKET HAD TO BE REPLACED. *TS THE LIFT GATE WAS STICKING, AND WHILE CLOSING IT, THE GLASS SHATTERED, THE GLASS WAS RECALLED, AND WAS SUPPOSE TO HAVE BEEN FIXED. THE OIL LIGHT ILLUMINATED. THE TRIM ON THE FRONT DOOR FELL OFF WHILE DRIVING. THERE WAS A GRINDING NOISE COMING FROM THE REAR WHEELS, IT WAS DETERMINED THAT THERE WAS SEVERE RUST ON THE BRAKE COMPONETS, THE PARK BRAKE SHOES FELL APART DUE TO CORROSION, THE REAR WHEEL BEARING AND KNUCKLE ASSEMBLY HAD EXCESSIVE RUST. *JB
DT: THE CALLER SAID VEHICLE STALLED WITHOUT WARNING SEVERAL TIMES. SHE STATED THAT IT DID START BACK UP. SHE TOOK THE VEHICLE TO THE DEALER THREE TIMES. DEALER SAID THEY FIXED IT EACH TIME. SHE SENT MANUFACTURER A LETTER ON THE PROBLEM AND OTHER PROBLEMS. ALSO, THE CALLER STATED THAT SHE HAD THE IGNITION SWITCH REPLACED, AND NOW WHEN SHE TAKES IT OUT OF PARK SOMETHING POPS. DEALER WILL NOT DO ANYTHING ELSE TO HELP HER WITH THE IGNITION SWITCH. *AK THE DAY TIME RUNNING LIGHTS DID NOT STAY ON, THE CONSUMER HEARD WIND NOISE COMING FROM THE VEHICLE, THE CIGARETTE LIGHTER DID NOT WORK, THERE WAS A POPPING NOISE WHEN THE CONSUMER PLACED THE VEHICLE INTO GEAR. *JB
DT: THE DRIVER'S SIDE OF THE DASHBOARD WAS PEELING. THE VEHICE HAD LESS THAN 50,000 MILES. THE CONSUMER CONTACTED THE THE DEALER AND THEY TOLD THE CONSUMER HE WOULD HAVE TO PAY FOR THE REPAIRS. *AK
I PURCHASED MY 2002 MOUNTAINEER ON JUNE 20, 2004. WHEN I AM DRIVING AND HIT THE SPEED OF 75 MPH I HEAR A LOUD WHISTLING SOUND AND THE ONLY WAY TO GET RID OF THE NOISE IS TO REDUCE MY SPEED TO UNDER 75 MPH. I HAVE SPOKEN WITH ANOTHER PERSON WHO OWNS THE SAME SUV AND HE HAS THE SAME PROBLEM ONLY ON A LARGER SCALE. HE HAS HAD THE WEATHER STRIPPING REPLACED TWICE AND STILL THE NOISE REMAINS. I WILL BE TAKING IT IN SOON TO HAVE IT CHECKED OVER SINCE I AM ALSO HAVING ANOTHER PROBLEM WHEN I STOP AND APPLY THE BRAKES (LOUD SQUEAKING NOISE). *JB
FROM THE TIME THE CONSUMER PURCHASED THE VEHICLE THERE HAVE BEEN PROBLEMS WITH IT. THE TRANSMISSION IN THE VEHICLE MADE A LOUD CLUNKING SOUND. THE DEALER REPLACED THE TRANSMISSION ONCE BUT THE CONSUMER CONTINUED TO EXPERIENCE PROBLEMS. THE HEAD LINER ON THE CEILING FELL DOWN. *JB
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THREE SETS OF GOODYEAR, EAGLE LS TIRES, SIZE P24570R16 (NO DOT # MENTIONED) WITH LESS THAN ONE HUNDRED MILES HAD TO BE REPLACED BECAUSE KNOTS WERE FOUND ON SIDEWALL AND TREAD. DEALER HAS BEEN CONTACTED. *AK ENGINE LIGHT ILLUMINATED DUE TO FAULTY DPFE SENSOR; AIR BAG LIGHT ON, AIR BAG MODULE REPLACED; LOOSE REAR CENTER CONSOLE; VIBRATION AND POPPING NOISE OVER BUMPS, REPLACED AND BALANCED ALL FOUR TIRES, REPLACED STABILIZER BAR LINKS, RIMS WERE OUT OF ROUND; SCRUNCHING NOISE WHILE TURNING, RACK AND PINION REPLACED; EXPERIENCING WHISTLING NOISE; HARD JERK AND POPPING NOISE WHEN SHIFTING, GEAR SELECTOR SLIPPAGE; A/C VENT SQUEAKING, A/C VENT READJUSTED. *TT
Other 2002 MERCURY MOUNTAINEER Problem Areas
Power Trainautomatic Transmission
89 complaints
Power Train
38 complaints
Structurebodyhatchbackliftgatehinge And Attachments
23 complaints
Engine And Engine Cooling
15 complaints
Steering
15 complaints
Structurebody
15 complaints
Suspensionrear
15 complaints
Electrical System
12 complaints
Visibilityglass Siderear
12 complaints
Suspension
11 complaints
Structurebodyhatchbackliftgate
10 complaints
Vehicle Speed Control
10 complaints
Air Bags
9 complaints
Air Bagsfrontal
8 complaints
Unknown Or Other
8 complaints
Visibility
8 complaints
Engine And Engine Coolingengine
7 complaints
Service Brakes Hydraulicantilocktraction Controlelectronic Limited Slip
7 complaints
Vehicle Speed Controlaccelerator Pedal
7 complaints
Tires
6 complaints
Equipment
5 complaints
Power Traindrivelinedifferential Unit
5 complaints
Suspensionfront
5 complaints
Suspensionrearspringscoil Springs
5 complaints
Visibilitypower Window Devices And Controls
5 complaints
Wheels
5 complaints
Engine And Engine Coolingenginegasoline
4 complaints
Equipmentapplianceair Conditioner
4 complaints
Parking Brake
4 complaints
Service Brakes Hydraulic
4 complaints
Steeringcolumn
4 complaints
Structurebodytailgate
4 complaints
Fuel System Gasoline
3 complaints
Latcheslockslinkages
3 complaints
Latcheslockslinkageshatchbackliftgatelock
3 complaints
Power Trainautomatic Transmissionlever And Linkagecolumn Shift
3 complaints
Power Trainaxle Assembly
3 complaints
Power Traindriveline
3 complaints
Seat Belts
3 complaints
Service Brakes
3 complaints
Structurebodytailgatehinge And Attachments
3 complaints
Visibilitywiper
3 complaints
Air Bagssidewindow
2 complaints
Electrical Systemalternatorgeneratorregulator
2 complaints
Electrical Systemignitionswitch
2 complaints
Engine
2 complaints
Engine And Engine Coolingexhaust System
2 complaints
Equipmentrecreational Vehicletrailerlpg Systemslines And Fittings
2 complaints
Fuel System Gasolinefuel Injection System
2 complaints
Power Trainautomatic Transmissiontorque Converter
2 complaints
Seat Beltsfront
2 complaints
Seat Beltsfrontbuckle Assembly
2 complaints
Seatsfront Assemblyseat Heatercooler
2 complaints
Structurebodyhoodhinge And Attachments
2 complaints
Structureframe And Members
2 complaints
Structureframe And Membersunderbody Shields
2 complaints
Suspensionfrontwheel Bearing
2 complaints
Suspensionrearsprings
2 complaints
Visibilitysunmoon Roof Assembly
2 complaints
Visibilitywindshield
2 complaints
Visibilitywindshield Wiperwasher
2 complaints
Air Bagsfrontalsensorcontrol Module
1 complaint
Electrical Systemignition
1 complaint
Electrical Systemstarter Assembly
1 complaint
Electrical Systemwiring
1 complaint
Electronic Stability Control Esc
1 complaint
Engine And Engine Coolingcooling System
1 complaint
Engine And Engine Coolingcooling Systemradiator Assembly
1 complaint
Engine And Engine Coolingenginegasolinebelts And Associated Pulleys
1 complaint
Engine And Engine Coolingexhaust Systememission Controlgas Recirculation Valve Egr Valve
1 complaint
Engine And Engine Coolingexhaust Systemmanifoldheadermufflertail Pipe
1 complaint
Equipmentotherownersserviceother Manual
1 complaint
Equipmentrecreational Vehicletrailer
1 complaint
Equipmentrecreational Vehicletrailerlpg Systems
1 complaint
Exterior Lightingtail Lights
1 complaint
Fuel System Gasolinedeliveryfuel Pump
1 complaint
Fuel System Otherstoragefuel Gauge System
1 complaint
Fuelpropulsion System
1 complaint
Latcheslockslinkagesdoorslatch
1 complaint
Latcheslockslinkagestailgatelatch
1 complaint
Power Trainautomatic Transmissionparkneutral Start Interlock Switch
1 complaint
Power Trainaxle Assemblyaxle Shaftseal
1 complaint
Power Traindrivelineconstant Velocity Joint
1 complaint
Power Traindrivelinedriveshaft
1 complaint
Power Trainmanual Transmission
1 complaint
Power Traintransfer Case 4 Wheel Drive
1 complaint
Service Brakes Airantilockabs Warning Light
1 complaint
Service Brakes Hydraulicantilocktraction Controlelectronic Limited Slipabs Warning Light
1 complaint
Service Brakes Hydraulicantilocktraction Controlelectronic Limited Slipcontrol Unitmodule
1 complaint
Service Brakes Hydraulicfoundation Componentsdisc
1 complaint
Service Brakes Hydraulicfoundation Componentsdisccaliper
1 complaint
Service Brakes Hydraulicfoundation Componentsdiscpads
1 complaint
Service Brakes Hydraulicfoundation Componentsdiscrotor
1 complaint
Service Brakes Hydraulicpedals And Linkages
1 complaint
Service Brakes Hydraulicpower Assistvacuum
1 complaint
Steering Steering Wheelhandle Bar
1 complaint
Steeringgear Box Other Than Rack And Pinion
1 complaint
Steeringlinkagesknucklespindlearm
1 complaint
Steeringlinkagestie Rod Assembly
1 complaint
Structurebodydoor
1 complaint
Structurebodyhatchbackliftgatesupport Devicestrut
1 complaint
Structurebodyhood
1 complaint
Suspensionfrontcontrol Armlower Ball Joint
1 complaint
Suspensionfrontcontrol Armupper Ball Joint
1 complaint
Tiressidewall
1 complaint
Tirestreadbelt
1 complaint
Vehicle Speed Controlcruise Control
1 complaint
Visibilitydefrosterdefoggerhvac System
1 complaint
Wheelslugsnutsboltsstuds
1 complaint