2002 MERCURY MOUNTAINEER Structure Problems

9 NHTSA complaints on file

Check any vehicle history by VIN - Free vehicle history report

Structure Issues in the 2002 MERCURY MOUNTAINEER

9 structure complaints have been filed with NHTSA for the 2002 MERCURY MOUNTAINEER. Of these, 0 involved a crash, 0 involved a fire, and 1 resulted in injury.

9
Complaints
0
Crashes
0
Fires
1
Injuries
0
Deaths

All Structure Complaints

#10370690 |
HIT THE REMOTE CONTROL BUTTON TO OPEN THE REAR HATCH FOR THE 2002 MERCURY MOUNTAINEER. THE REAR HATCH OPENED ONLY HALFWAY AUTOMATICALLY, AS IT IS SUPPOSE TO OPEN FURTHER I PUSHED IT UP, WITHOUT UNUSUAL FORCE AND THE ENTIRE REAR WINDOW SHATTERED, AND THE ENCASEMENT THAT HELD IT HIT ME IN THE HEAD RATHER HARD. IT IS NOW WITHOUT A WINDOW. THIS IS THE SECOND WINDOW REPLACEMENT. THE FIRST REAR WINDOW WAS REPLACED IN 2004 WHEN, DURING A COLD SNAP HERE IN NY IT SPIDERED INTO A CRACK BUT DID NOT SHATTER. WHEN MY HUSBAND TOOK IT TO THE DEALER AS IT WAS STILL UNDER WARRANTY THEY ARGUED AT FIRST, BUT THEN THE PHONE STARTED TO RING AND THEY DECIDED IT WAS AN ONGOING PROBLEM AND DESIGN "FLAW". *TR
#10266536 |
UNDER BACK GLASS OF MERCURY MOUNTAINEER THERE IS A STRIP ALL THE WAY ACROSS THE BACK THAT IS CRACKED IN 2 I HAVE NOTICE EVERY MOUNTAINEER I HAVE SEEN OLD AND NEW ALL ARE DOING THE SAME ITS LIKE ALL THE ONES ON THE ROAD TO DAY ARE LIKE THAT AND IT COULD BREAK ALL THE WAY OFF AND HIT A CAR AND IT HAS SHARP EDGES AND DEALERS WANT TO MUNCH TO FIX IT WELL I THANK IF ALL MOUNTAINEERS ARE LIKE THIS IT SHOULD BE RECALLED U CAN DRIVE DOWN THE ROAD AND LOOK AT THEM ALL THEY ARE LIKE THAT SO THANK YOU FOR YOUR TIME. *TR
#10258886 |
REAR PANEL UNDER WINDOW HAS RECENTLY CRACKED, THERE ARE NOW 2 VERTICAL CRACKS RUNNING DOWN THE BACK OF THE VEHICLE. ALSO, HITCH TO REAR DOOR DOESN'T STAY UP. THIS VEHICLE HAS ALSO HAD A NEW ENGINE PUT IT AND INJECTORS HAVE POPPED OUT ON MORE THAN ONE OCCASION. THIS IS THE MOST EXPENSIVE VEHICLE I HAVE EVER PURCHASED AND IT HAS GIVEN ME MORE PROBLEMS THAN I COULD EVER EXPECT IN A VEHICLE. FORD NEEDS TO COMPENSATE FOR THIS VEHICLE. WE HAVE OWNED SEVERAL FORD'S AND HAVE NEVER SEEN ANYTHING LIKE THIS. IT IS A TRUE LEMON>>>> *TR
#10153047 |
2002 MOUNTAINEER STALLS, TRANSMISSION CONTROL ASSEMBLY, MAIN CONTROL VALVE, AND GASKET HAD TO BE REPLACED. *TS THE LIFT GATE WAS STICKING, AND WHILE CLOSING IT, THE GLASS SHATTERED, THE GLASS WAS RECALLED, AND WAS SUPPOSE TO HAVE BEEN FIXED. THE OIL LIGHT ILLUMINATED. THE TRIM ON THE FRONT DOOR FELL OFF WHILE DRIVING. THERE WAS A GRINDING NOISE COMING FROM THE REAR WHEELS, IT WAS DETERMINED THAT THERE WAS SEVERE RUST ON THE BRAKE COMPONETS, THE PARK BRAKE SHOES FELL APART DUE TO CORROSION, THE REAR WHEEL BEARING AND KNUCKLE ASSEMBLY HAD EXCESSIVE RUST. *JB
#10136572 |
DT: THE CALLER SAID VEHICLE STALLED WITHOUT WARNING SEVERAL TIMES. SHE STATED THAT IT DID START BACK UP. SHE TOOK THE VEHICLE TO THE DEALER THREE TIMES. DEALER SAID THEY FIXED IT EACH TIME. SHE SENT MANUFACTURER A LETTER ON THE PROBLEM AND OTHER PROBLEMS. ALSO, THE CALLER STATED THAT SHE HAD THE IGNITION SWITCH REPLACED, AND NOW WHEN SHE TAKES IT OUT OF PARK SOMETHING POPS. DEALER WILL NOT DO ANYTHING ELSE TO HELP HER WITH THE IGNITION SWITCH. *AK THE DAY TIME RUNNING LIGHTS DID NOT STAY ON, THE CONSUMER HEARD WIND NOISE COMING FROM THE VEHICLE, THE CIGARETTE LIGHTER DID NOT WORK, THERE WAS A POPPING NOISE WHEN THE CONSUMER PLACED THE VEHICLE INTO GEAR. *JB
#10127169 |
DT: THE DRIVER'S SIDE OF THE DASHBOARD WAS PEELING. THE VEHICE HAD LESS THAN 50,000 MILES. THE CONSUMER CONTACTED THE THE DEALER AND THEY TOLD THE CONSUMER HE WOULD HAVE TO PAY FOR THE REPAIRS. *AK
#10088155 |
I PURCHASED MY 2002 MOUNTAINEER ON JUNE 20, 2004. WHEN I AM DRIVING AND HIT THE SPEED OF 75 MPH I HEAR A LOUD WHISTLING SOUND AND THE ONLY WAY TO GET RID OF THE NOISE IS TO REDUCE MY SPEED TO UNDER 75 MPH. I HAVE SPOKEN WITH ANOTHER PERSON WHO OWNS THE SAME SUV AND HE HAS THE SAME PROBLEM ONLY ON A LARGER SCALE. HE HAS HAD THE WEATHER STRIPPING REPLACED TWICE AND STILL THE NOISE REMAINS. I WILL BE TAKING IT IN SOON TO HAVE IT CHECKED OVER SINCE I AM ALSO HAVING ANOTHER PROBLEM WHEN I STOP AND APPLY THE BRAKES (LOUD SQUEAKING NOISE). *JB
#10074197 |
FROM THE TIME THE CONSUMER PURCHASED THE VEHICLE THERE HAVE BEEN PROBLEMS WITH IT. THE TRANSMISSION IN THE VEHICLE MADE A LOUD CLUNKING SOUND. THE DEALER REPLACED THE TRANSMISSION ONCE BUT THE CONSUMER CONTINUED TO EXPERIENCE PROBLEMS. THE HEAD LINER ON THE CEILING FELL DOWN. *JB
#899497 |
THREE SETS OF GOODYEAR, EAGLE LS TIRES, SIZE P24570R16 (NO DOT # MENTIONED) WITH LESS THAN ONE HUNDRED MILES HAD TO BE REPLACED BECAUSE KNOTS WERE FOUND ON SIDEWALL AND TREAD. DEALER HAS BEEN CONTACTED. *AK ENGINE LIGHT ILLUMINATED DUE TO FAULTY DPFE SENSOR; AIR BAG LIGHT ON, AIR BAG MODULE REPLACED; LOOSE REAR CENTER CONSOLE; VIBRATION AND POPPING NOISE OVER BUMPS, REPLACED AND BALANCED ALL FOUR TIRES, REPLACED STABILIZER BAR LINKS, RIMS WERE OUT OF ROUND; SCRUNCHING NOISE WHILE TURNING, RACK AND PINION REPLACED; EXPERIENCING WHISTLING NOISE; HARD JERK AND POPPING NOISE WHEN SHIFTING, GEAR SELECTOR SLIPPAGE; A/C VENT SQUEAKING, A/C VENT READJUSTED. *TT

Other 2002 MERCURY MOUNTAINEER Problem Areas

Power Trainautomatic Transmission 89 complaints Power Train 38 complaints Structurebodyhatchbackliftgatehinge And Attachments 23 complaints Engine And Engine Cooling 15 complaints Steering 15 complaints Structurebody 15 complaints Suspensionrear 15 complaints Electrical System 12 complaints Visibilityglass Siderear 12 complaints Suspension 11 complaints Structurebodyhatchbackliftgate 10 complaints Vehicle Speed Control 10 complaints Air Bags 9 complaints Air Bagsfrontal 8 complaints Unknown Or Other 8 complaints Visibility 8 complaints Engine And Engine Coolingengine 7 complaints Service Brakes Hydraulicantilocktraction Controlelectronic Limited Slip 7 complaints Vehicle Speed Controlaccelerator Pedal 7 complaints Tires 6 complaints Equipment 5 complaints Power Traindrivelinedifferential Unit 5 complaints Suspensionfront 5 complaints Suspensionrearspringscoil Springs 5 complaints Visibilitypower Window Devices And Controls 5 complaints Wheels 5 complaints Engine And Engine Coolingenginegasoline 4 complaints Equipmentapplianceair Conditioner 4 complaints Parking Brake 4 complaints Service Brakes Hydraulic 4 complaints Steeringcolumn 4 complaints Structurebodytailgate 4 complaints Fuel System Gasoline 3 complaints Latcheslockslinkages 3 complaints Latcheslockslinkageshatchbackliftgatelock 3 complaints Power Trainautomatic Transmissionlever And Linkagecolumn Shift 3 complaints Power Trainaxle Assembly 3 complaints Power Traindriveline 3 complaints Seat Belts 3 complaints Service Brakes 3 complaints Structurebodytailgatehinge And Attachments 3 complaints Visibilitywiper 3 complaints Air Bagssidewindow 2 complaints Electrical Systemalternatorgeneratorregulator 2 complaints Electrical Systemignitionswitch 2 complaints Engine 2 complaints Engine And Engine Coolingexhaust System 2 complaints Equipmentrecreational Vehicletrailerlpg Systemslines And Fittings 2 complaints Fuel System Gasolinefuel Injection System 2 complaints Power Trainautomatic Transmissiontorque Converter 2 complaints Seat Beltsfront 2 complaints Seat Beltsfrontbuckle Assembly 2 complaints Seatsfront Assemblyseat Heatercooler 2 complaints Structurebodyhoodhinge And Attachments 2 complaints Structureframe And Members 2 complaints Structureframe And Membersunderbody Shields 2 complaints Suspensionfrontwheel Bearing 2 complaints Suspensionrearsprings 2 complaints Visibilitysunmoon Roof Assembly 2 complaints Visibilitywindshield 2 complaints Visibilitywindshield Wiperwasher 2 complaints Air Bagsfrontalsensorcontrol Module 1 complaint Electrical Systemignition 1 complaint Electrical Systemstarter Assembly 1 complaint Electrical Systemwiring 1 complaint Electronic Stability Control Esc 1 complaint Engine And Engine Coolingcooling System 1 complaint Engine And Engine Coolingcooling Systemradiator Assembly 1 complaint Engine And Engine Coolingenginegasolinebelts And Associated Pulleys 1 complaint Engine And Engine Coolingexhaust Systememission Controlgas Recirculation Valve Egr Valve 1 complaint Engine And Engine Coolingexhaust Systemmanifoldheadermufflertail Pipe 1 complaint Equipmentotherownersserviceother Manual 1 complaint Equipmentrecreational Vehicletrailer 1 complaint Equipmentrecreational Vehicletrailerlpg Systems 1 complaint Exterior Lightingtail Lights 1 complaint Fuel System Gasolinedeliveryfuel Pump 1 complaint Fuel System Otherstoragefuel Gauge System 1 complaint Fuelpropulsion System 1 complaint Latcheslockslinkagesdoorslatch 1 complaint Latcheslockslinkagestailgatelatch 1 complaint Power Trainautomatic Transmissionparkneutral Start Interlock Switch 1 complaint Power Trainaxle Assemblyaxle Shaftseal 1 complaint Power Traindrivelineconstant Velocity Joint 1 complaint Power Traindrivelinedriveshaft 1 complaint Power Trainmanual Transmission 1 complaint Power Traintransfer Case 4 Wheel Drive 1 complaint Service Brakes Airantilockabs Warning Light 1 complaint Service Brakes Hydraulicantilocktraction Controlelectronic Limited Slipabs Warning Light 1 complaint Service Brakes Hydraulicantilocktraction Controlelectronic Limited Slipcontrol Unitmodule 1 complaint Service Brakes Hydraulicfoundation Componentsdisc 1 complaint Service Brakes Hydraulicfoundation Componentsdisccaliper 1 complaint Service Brakes Hydraulicfoundation Componentsdiscpads 1 complaint Service Brakes Hydraulicfoundation Componentsdiscrotor 1 complaint Service Brakes Hydraulicpedals And Linkages 1 complaint Service Brakes Hydraulicpower Assistvacuum 1 complaint Steering Steering Wheelhandle Bar 1 complaint Steeringgear Box Other Than Rack And Pinion 1 complaint Steeringlinkagesknucklespindlearm 1 complaint Steeringlinkagestie Rod Assembly 1 complaint Structurebodydoor 1 complaint Structurebodyhatchbackliftgatesupport Devicestrut 1 complaint Structurebodyhood 1 complaint Suspensionfrontcontrol Armlower Ball Joint 1 complaint Suspensionfrontcontrol Armupper Ball Joint 1 complaint Tiressidewall 1 complaint Tirestreadbelt 1 complaint Vehicle Speed Controlcruise Control 1 complaint Visibilitydefrosterdefoggerhvac System 1 complaint Wheelslugsnutsboltsstuds 1 complaint
Check any vehicle history by VIN - Free vehicle history report