NHTSA Complaint #10136572 — 2002 MERCURY MOUNTAINEER ELECTRICAL SYSTEM:IGNITION:SWITCH

Complaint Details

ODI Number	10136572
Vehicle	2002 MERCURY MOUNTAINEER
Component	ELECTRICAL SYSTEM:IGNITION:SWITCH
Date of Incident	September 14, 2004
Date Filed	September 15, 2005
Mileage	36,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	AR

Consumer Description

DT: THE CALLER SAID VEHICLE STALLED WITHOUT WARNING SEVERAL TIMES. SHE STATED THAT IT DID START BACK UP. SHE TOOK THE VEHICLE TO THE DEALER THREE TIMES. DEALER SAID THEY FIXED IT EACH TIME. SHE SENT MANUFACTURER A LETTER ON THE PROBLEM AND OTHER PROBLEMS. ALSO, THE CALLER STATED THAT SHE HAD THE IGNITION SWITCH REPLACED, AND NOW WHEN SHE TAKES IT OUT OF PARK SOMETHING POPS. DEALER WILL NOT DO ANYTHING ELSE TO HELP HER WITH THE IGNITION SWITCH. *AK THE DAY TIME RUNNING LIGHTS DID NOT STAY ON, THE CONSUMER HEARD WIND NOISE COMING FROM THE VEHICLE, THE CIGARETTE LIGHTER DID NOT WORK, THERE WAS A POPPING NOISE WHEN THE CONSUMER PLACED THE VEHICLE INTO GEAR. *JB

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