NHTSA Complaint #11562105 — 2002 MERCURY MOUNTAINEER STEERING

Complaint Details

ODI Number	11562105
Vehicle	2002 MERCURY MOUNTAINEER
Component	STEERING
Date of Incident	January 2, 2023
Date Filed	December 27, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AZ

Consumer Description

Aftermarket rack and pinion system re-manufactured by Detroit Axel began leaking fluid and caused a loss of power steering within 3 months of purchase. A second unit was installed and after about a year had the exact same failure as the first unit. Also resulting in the loss of power steering. It is my contention that Detroit Axel is not capable of re-manufacturing to a satisfactory safety standard. I believe they should be investigated and perhaps subject to a product recall. I pray nobody has yet been killed by their ineptitude!

Related Complaints for the 2002 MERCURY MOUNTAINEER

Other STEERING Complaints

#10639005 — September 25, 2014 — I WENT TO TAKE MY VEHICLE FOR EMISSIONS TEST AND OIL CHANGE AND WHEN I WENT TO MOVE THE GEAR SHIFT FROM PARK TO DRIVE...

#10610170 — July 13, 2014 — VEHICLE WAS PARKED. AFTER STARTING THE VEHICLE, WITH FOOT ON BRAKE PEDAL AND PARKING BRAKE RELEASED, I ATTEMPTED TO S...

#10569451 — March 14, 2014 — TL* THE CONTACT OWNS A 2002 MERCURY MOUNTAINEER. THE CONTACT STATED THAT THE STEERING COLUMN GEAR SHIFTER BECAME FRAC...

#10459321 — May 22, 2012 — I WENT TO GO PICK UP MY SON FROM SCHOOL, WHEN I WENT TO PUT IT ON DRIVE THE SHIFTING HANDLE BROKE OFF. I DIDNT EVEN D...

#10446752 — February 5, 2012 — WHILE ATTEMPTING TO PUT THE VEHICLE IN PARK, THE GEAR SHIFTER SNAPPED IN HALF. IT IS CURRENTLY ATTACHED BY JUST A WIR...

Recent Complaints for the 2002 MERCURY MOUNTAINEER

#11469915 — ELECTRICAL SYSTEM — June 18, 2022 — Body : to much rust, corrosion, on rear of truck other failure or detachment of exterior body like rear gate frame co...

#11469915 — POWER TRAIN — June 18, 2022 — Body : to much rust, corrosion, on rear of truck other failure or detachment of exterior body like rear gate frame co...

#11469915 — STRUCTURE:BODY — June 18, 2022 — Body : to much rust, corrosion, on rear of truck other failure or detachment of exterior body like rear gate frame co...

#11463995 — UNKNOWN OR OTHER — May 10, 2022 — Heard a pop noise under hood. Engine shut off battery light came on. Went to open hood and there was a fire.

#11307302 — STRUCTURE:BODY — February 5, 2020 — TL* THE CONTACT OWNS A 2002 MERCURY MOUNTAINEER. THE CONTACT STATED THAT THE REAR LIFT GATE FAILED TO LATCH SECURELY ...