NHTSA Complaint #10361397 — 2002 MERCURY MOUNTAINEER STEERING:COLUMN

Complaint Details

ODI Number	10361397
Vehicle	2002 MERCURY MOUNTAINEER
Component	STEERING:COLUMN
Date of Incident	October 19, 2010
Date Filed	October 20, 2010
Mileage	166,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MS

Consumer Description

TL*THE CONTACT OWNS A 2002 MERCURY MOUTAINEER. THE CONTACT STATED THAT THE GEAR SHIFT HANDLE BROKE OFF WHEN SHE ATTEMPTED TO SHIFT INTO DRIVE. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT THE STEERING COLUMN NEEDED TO BE REPLACED. THE CONTACT CALLED THE MANUFACTURER WHO STATED THAT THERE WERE NO RELATED RECALLS. THE VEHICLE HAD NOT BEEN REPAIRED. THE VIN WAS UNAVAILABLE. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 166,000.

Related Complaints for the 2002 MERCURY MOUNTAINEER

Other STEERING:COLUMN Complaints

#10315635 — March 2, 2010 — SHIFTING GEARS FROM REVERSE TO DRIVE WHEN GEAR SHIFTER BROKE OFF IN MY HAND LEAVING CAR STUCK IN REVERSE WITH NO WAY ...

#10081527 — July 12, 2004 — PROBLEMS WITH VEHICLE'S TRANSMISSION AT VARIOUS SPEEDS. *MR THE ENGINE REMAINED SLIPPING, JUMPING, AND MAKING NOI...

#10022342 — June 16, 2003 — THE VEHICLE TRANSMISSION SLIPPED, JUMPED AND MADE CLUNKING NOISES. THE STEERING COLUMN LOCKED UP. THE REAR HATCH FE...

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