2011 MERCURY MARINER Power Train Problems

2011 MERCURY MARINER. CONSUMER WRITES IN REGARDS TO THROTTLE BODY WARRANTY EXTENSION. *LD *TR

THE THROTTLE IS NOT WORKING RIGHT. I WAS ALMOST IN 2 ACCIDENTS BECAUSE OF THIS. I STEP ON THE GAS AND NOTHING HAPPENS. I HEAR THAT 1000S ARE HAVING THE SAME PROBLEM BUT NO RECALL. THIS IS VERY DANGEROUS WHEN IN A 75 MPH ZONE AND SUDDENLY NO POWER. *TR

I WAS DRIVING ABOUT 60 MILES AN HOUR ON AN EXPRESSWAY WHEN THE THROTTLE CONTROL/POWERTRAIN INDICATOR LIGHT CAME ON AND I COULD NO LONGER ACCELERATE THE VEHICLE. AS I PULLED OVER TO STOP, THE VEHICLE LURCHED FORWARD MULTIPLE TIMES BEFORE I WAS ABLE TO SHUT THE ENGINE OFF. *TR

WRENCH LIGHT ON MERCURY MARINER 2011 WITH SLOW (20-40MPH MAX) AND ROUGH RIDE HOME. YESTERDAY WHILE LEAVING WORK, I TURNED RIGHT OUT OF THE PARKING LOT ONTO THE MAIN ROAD. IMMEDIATELY MY MARINER HESITATED, JERKED FORWARD, AND A WRENCH LIGHT CAME ON. MY SUV SLOWLY ACCELERATED TO 20MPH AND STRUGGLED TO GET TO 40MPH. IT ROAD ROUGH AND I WASN'T SURE IF IT WOULD STALL OR NOT; HOWEVER, I WAS ABLE TO SLOWLY MAKE IT HOME. I LOOKED UP THE WRENCH LIGHT AND LEARNED I WAS LIKELY HAVING A THROTTLE BODY OR POWERTRAIN PROBLEM. I FOUND ONLINE THAT THE DEALER WOULD FIX IT, BUT UNFORTUNATELY, THAT WAS ONLY THROUGH JANUARY 2015 AND HAD EXPIRED (BEFORE THE DEALER EVEN SOLD ME THE SUV.) I STARTED THE SUV THIS MORNING TO TAKE TO THE DEALER TO GET FIXED, BUT THE WRENCH LIGHT HAS GONE OFF AND THERE IS NOT PROOF TO SHOW...

LAST YEAR, DRIVING ON STATE HIGHWAY AND VEHICLE LOSES POWER. WRENCH LIGHT COMES ON, ENGINE IS RUNNING, NO GAS, ETC. SHUT OFF, WAIT, AND START AGAIN. LIGHT IS OFF AND RUNS OK. THIS HAPPENED SEVERAL MORE TIMES. CONTACTED FORD CUSTOMER ASSISTANCE AND SHOWED THERE WAS A CUSTOMER EXPERIENCE RECALL ON THROTTLE BODY. TOOK IT TO A DEALER AND THEY FOUND NOTHING WRONG. I GOT IT BACK, AND PROBLEM REOCCURRED. TOOK IT BACK TO DEALER,THEY DROVE IT AROUND, AND COULDN'T FIND ANYTHING WRONG. FINALLY, IN ANOTHER CITY, LEFT WORK AND LOST POWER AND ENGINE LIGHT CAME ON AND DIDN'T GO OFF AFTER RESTART. CONTACTED DEALER AND THEY REPLACED THROTTLE BODY SENSOR (OR SIMILAR) FOR FREE. THIS LAST WEEK, WAS DRIVING ON INTERSTATE 75MPH IN TRAFFIC AND I LOSE POWER IN PASSING LANE. LUCKILY COASTED TO SHOULDER, RESTARTED AND LIGHTS OFF. HAPPENED AGAIN THIS MORNING GOING TO WORK ON STATE HIGHWAY AT...

2011 MERCURY MARINER TRANSMISSION FAILED WITHOUT WARNING, THE COMPUTER CHIPS SHOULD HAVE GIVEN SOME KIND OF WARNING.

I WAS DRIVING DOWN THE HIGHWAY ON MY AFTERNOON COMMUTE HOME WITH MY 3 YR OLD DAUGHTER IN THE BACK SEAT AND MY VEHICLE LOST POWER AND THE CHECK ENGINE LIGHT AND A WRENCH LIGHT CAME ON AND IT WOULD NOT GO ABOVE 25 MPH. I ALMOST GOT HIT IN THE REAR OF MY VEHICLE CAUSE I WAS NOT EXPECTING THIS TO HAPPEN BY ANY MEANS, BUT I WAS ABLE TO COAST OFF THE HIGHWAY AND SHUT THE ENGINE DOWN FOR A FEW MINUTES AND RESTARTED IT DROVE ABOUT 5 MILES AND IT DID IT AGAIN. *TR

I WAS DRIVING THROUGH MY NEIGHBORHOOD ON THE WAY HOME FROM GOING OUT TO DINNER. I WENT AROUND A CURVE AND THEN WHEN I STARTED GOING UP A SLIGHT HILL, THE ENGINE SURGED. I DIDN'T THINK TO MUCH ABOUT IT UNTIL I LOST ALMOST ALL POWER. I COULD NOT GET UP TO A SPEED HIGHER THAN 5 MILES PER HOUR. I WAS ABLE TO GET WITHIN ONE BLOCK OF MY RESIDENCE. I WAITED FOR ABOUT AN HOUR AS I LOOKED UP THE DIAGNOSTIC CODE THAT MY ODB2 SCANNER GAVE ME. I FOUND OUT THAT IT IS CODE P2111, THROTTLE ACTUATOR CONTROL SYSTEM - STUCK OPEN. I WENT BACK TO MY CAR, AFTER ABOUT AN HOUR, AND IT STARTED JUST FINE. I WAS ABLE TO DRIVE MY SUV TO MY LOCAL FORD DEALER, WITH SOMEONE IN ANOTHER CAR FOLLOWING TO MAKE SURE THAT I DIDN'T HAVE A REPEATING ISSUE. I DID...

WAS ON A VERY BUSY FOUR-LANE ROAD DRIVING APPROXIMATELY 55 MILES PER HOUR; IT WAS DARK AND RAINING. THE CAR SUDDENLY SLOWED TO ALMOST NO MOVEMENT, BUT THE ENGINE WAS RUNNING. WAS ABLE TO DRIFT INTO A LOWE'S PARKING LOT SAFELY OFF THE HIGHWAY. THE ENGINE LIGHT AND A WRENCH SYMBOL APPEARED; I CUT THE ENGINE OFF AND WAITED ABOUT 10 MINUTES AND RESTARTED. VEHICLE GOT ME TO THE HOTEL WHERE I WAS STAYING ABOUT A 1/2 MILE AWAY. NEXT MORNING, I HAD SOMEONE FOLLOW ME SO THAT I COULD ATTEMPT TO GET IT TO THE FORD DEALER IN PRINCETON, WEST VIRGINIA. CAR STALLED ON 5 OCCASIONS; RESTARTED IT, GO A MILE OR SO AND HAD TO RESTART AGAIN. THE SERVICE DEPARTMENT WAS EXCELLENT - THEY IMMEDIATELY TOOK THE CAR IN (I WAS IN TOWN FOR A FUNERAL); TECH DISCOVERED IT WAS THE THROTTLE BODY. IT WAS REPLACED, BUT AT...

MY WIFE WAS DRIVING THE 2011 MERCURY MARINER ON THE INTERSTATE AT 60 MPH WHEN THE WRENCH LIGHT (THROTTLE CONTROL/POWERTRAIN) CAME ON AND THE CAR SPEED DROPPED RAPIDLY TO ABOUT 20 MPH. FORTUNATELY SHE WAS ABLE TO PULL THE MARINER OVER TO THE SIDE OF THE INTERSTATE AND CAME TO A STOP AND SHUT THE ENGINE OFF. WHEN SHE RESTARTED THE MARINER THE LIGHT WENT AWAY AND POWER TO THE MARINER WAS RESTORED. THIS IS HAS HAPPENED TO THE MARINER TWICE. *TR

ON THE MORNING OF SEPTEMBER 10, 2013, AFTER ABOUT A 30 MINUTE COMMUTE TO MY PLACE OF WORK, I PULLED INTO MY WORK DRIVEWAY, AND MY 2011 MERCURY MARINER STALLED. THE ENGINE SEEMED TO CUT OFF, THE WRENCH LIGHT CAME ON, AND MY VEHICLE ROLLED INTO THE PARKING SPOT. UNSURE OF WHAT HAD HAPPENED WITH MY VEHICLE (AS IT HAD NEVER HAPPENED BEFORE), I IMMEDIATELY CALLED MY LOCAL FORD DEALERSHIP SERVICE DEPARTMENT. THE SERVICE MANAGER WAS EXTREMELY HELPFUL AND TOLD ME IT SOUNDED LIKE A THROTTLE BODY PROBLEM, AS HIS SERVICE DEPARTMENT HAS REPLACED A NUMBER OF THESE ON BOTH THE FORD ESCAPES AND MERCURY MARINERS. ON MY LUNCH BREAK, I DROVE OVER TO THE DEALERSHIP AND MADE IT WITH NO STALLING OUT PROBLEMS. THE MANAGER THEN TOLD ME HE WOULD DRIVE ME BACK TO WORK IN THE VEHICLE TO SEE IF IT WOULD "ACT UP." IT DID NOT "ACT...

VEHICLE WAS EXITING A PARKING LOT, STOPPED IN THE RIGHT TURN LANE. PRESSED ACCELERATOR TO PULL OUT OF PARKING LOT AND VEHICLE BEGAN JOLTING VIOLENTLY BACK AND FORTH AND BARELY MOVING FORWARD - BUT DID MOVE INTO THE ONCOMING TRAFFIC LANE. EVENTUALLY VEHICLE WAS UNABLE TO MOVE AND ENGINE STOPPED. HAD TO PUSH VEHICLE TO SIDE OF ROAD TO RESTART. DEALER ADVISED BROKEN "THROTTLE BODY AND MO" NOT COVERED BY WARRANTY AND FORCED TO PAY FOR REPAIR. *JS

I WAS DRIVING ALONG WITH A FULL CAR OF SOCCER PLAYERS AND LOST MOMENTUM. HAD TO NAVIGATE TO THE SIDE OF ROAD .. THE VEHICLE THREW AN ORANGE WRENCH LIGHT WHICH IS MY MANUAL SAID IT WAS A POWER TRAIN PROBLEM. I WAS HAPPY TO BE SAFE AND OK WITH THE FACT THAT IT WOULD BE COVERED ON POWER TRAIN(MY ASSUMPTION). LATER FOUND OUT IT WAS THE THROTTLE BODY AND BECAUSE I AM OUTSIDE MILEAGE WARRANTY ON BUMPER TO BUMPER (BUT INSIDE THE YEARS) IT IS GOING TO COST ME $485.20. I AM ANIMATE AND WILL GET THIS REIMBURSED BY FORD MOTOR COMPANY. *TR

WHILE DRIVING DOWN THE HIGHWAY, IN MY 2011 MARINER IT SUDDENLY LOST THE POWER TO ACCELERATE (ENGINE STILL RUNNING). THE WRENCH LIGHT ILLUMINATED AT THIS TIME. PRESSING ON THE ACCELERATOR DID NOTHING. FORTUNATELY THERE WAS NOTHING BEHIND ME SO I COASTED ABOUT 1/4 MILE TO THE NEXT TURN OFF AND COASTED OFF THE HIGHWAY. THEN I TURNED THE VEHICLE OFF, WAITED A FEW MINUTES AND RESTARTED IT. I DROVE ABOUT 20 MILES HOME WITH NO OTHER OCCURRENCE. THE NEXT DAY (AUGUST 14, 2013) I DROVE ABOUT 20 MILES TO WORK WITH NO PROBLEMS. THAT AFTERNOON I LEFT WORK AND DROVE ABOUT 2 MILES AT 25 MPH AND IT LOST ALL ACCELERATION POWER AGAIN (MOTOR STILL RUNNING). I TURNED IT OFF AND RESTARTED IT. I DROVE ANOTHER 2 MILES AT 25 MPH AND IT LOST ACCELERATION POWER AGAIN, BUT THIS TIME BOTH THE WRENCH LIGHT AND THE CHECK ENGINE LIGHT CAME...

WHILE CRUISING ON I-40 HEADED TOWARDS NASHVILLE, MY CAR WENT INTO AN IDLE STATE AND I FORCED TO THE SIDE OF THE ROAD TO TURN OFF THE CAR. TURNED IT BACK ON AND IT RAN FOR ANOTHER 25 MILES AND DID THE EXACT SAME THING. I TOOK IT TO THE FORD DEALER WHERE THEY LOOKED FOR ANY CODES. THE CODE THAT THEY FOUND WAS P2111 FOR A POWERTRAIN THROTTLE BODY. NONE OF THESE PARTS ARE IN STOCK ANYWHERE IN TENN FROM WHAT THE TECH SAID. I WAS FORCED TO TRAVEL BACK TO DALLAS IN A VEHICLE THAT WOULD RANDOMLY GO INTO AN IDLE STATE WHERE I WAS FORCED TO EXIT THE ROAD TO TURN OFF AND RE-START MY VEHICLE. UPON DOING SOME RESEARCH, IT APPEARS THAT SEVERAL FOR VEHICLES ARE HAVING THROTTLE BODY ISSUES. ALSO, I LEARNED JUST TODAY THAT THE PART I NEED, DS7Z9E926D COSTS $324 AT THE DEALER....

NEEDS A NEW ELECTRIC THROTTLE DUE TO THE SAME ISSUES REPORTED IN PREVIOUS COMPLAINTS. EXACT ISSUE REFERENCED BELOW. "IN TWO RECENT COMPLAINTS TO NCCC, DRIVERS REPORTED INTERMITTENT VEHICLE STALLS AND SURGES AS THEY ENTER TRAFFIC FROM A STOPPED POSITION OR WHILE DRIVING AT HIGHWAY SPEEDS. AS THE PROBLEM WAS INITIALLY INTERMITTENT, THE DRIVERS CONTINUED TO OPERATE THEIR VEHICLES IN THIS CONDITION, EVENTUALLY PROGRESSING TO THE POINT OF KEEPING ONE FOOT ON THE BRAKE WHILE STOPPED AND THE OTHER ON THE GAS PEDAL TO KEEP THE VEHICLE RUNNING." *TR

HTTP://WWW.AUTOBLOG.COM/2013/02/25/NHTSA-INVESTIGATING-725K-FORD-MERCURY-VEHICLES-FOR-STALLING-ISS/ - READ COMMENTS ON THIS SITE. EXACTLY WHAT OUR MARINER IS DOING. 60 TO ZERO IN 2 SECONDS. YELLOW WRENCH LIGHT COMES ON, VEHICLE NO LONGER ACCELERATES, PULLOVER, TURN OFF, RESTART. HAS HAPPENED 3 TIMES. *TR

STARTED VEHICLE IN THE MORNING FOR WORK & YELLOW WRENCH LIGHT CAME ON, COMBINED WITH "LIMP MODE" SYMPTOMS OF NO THROTTLE RESPONSE. GOOGLED & FOUND MULTIPLE COMPLAINTS FOR SIMILAR ISSUES WITH THIS MOTOR. CALLED LOCAL FORD DEALER WHO SAID THE THROTTLE BODY HAS HAD 3 DIFFERENT PART NUMBERS WHICH LEADS ME TO BELIEVE THAT THIS HAS BEEN A KNOW ISSUE FOR A WHILE NOW. ORDERED THE LATEST VERSION OF THE THROTTLE BODY & WILL HAVE IT REPLACED BY MY MECHANIC WHO SAID ITS A 1/2 HR INSTALL. I WILL BE KEEPING THE RECEIPTS & HOPEFULLY FORD WILL BE KIND ENOUGH TO REIMBURSE THOSE WHO HAVE HAD THIS FIXED, IF THE ISSUE DOES END UP BECOMING A RECALL. WHAT A HEADACHE. *TR

DRIVING AROUND 50 MPH, ALL OF A SUDDEN THE ENGINE THROTTLES DOWN AND THE POWERTRAIN LIGHT COMES ON. THE ENGINE IS STILL RUNNING, BUT NO RESPONSE WHEN YOU PRESS THE ACCELERATOR. HAD TO PULL OVER, SHUT OFF THE ENGINE, RESTARTED THE ENGINE AND IT FUNCTIONED NORMALLY. IT HAPPENED TWO MORE TIMES IN THE SAME TRIP. IT HAS BEEN HAPPENING INTERMITTENTLY. BRINGING IT IN NOW BECAUSE OF POTENTIAL ROAD HAZARD. *TR

VEHICLE TRAVELING AT 70 MPH ON INTERSTATE ENGINE QUIT AND LOSS OF STEERING AND CONTROL. PULLED OVER RE STARTED HAPPENED AGAIN. AND ENGINE LIGHT WENT ON. RE STARTED DROVE TO DEALER LATER AND DISCOVERED AFTER $100.00 DIAGNOSTIC THAT THE THROTTLE BODY WAS NOT WORKING PROPERLY . HAPPENED WHEN MILEAGE WAS BETWEEN 38-39000. THEY WANTED ME TO PAY OVER $590.00 TO REPLACE THEIR DEFECTIVE PART AT FORD DEALERSHIP THEY REFUSED TO PUT IT UNDER ANY WARRANTY OR RECALL . I DID NOT HAVE IT FIXED. IT IS A DANGER TO ALLOW THIS MATTER NOT TO BE RECALLED AS IT HAS HAPPENED THOUSANDS OF TIMES IN MANY FORD VEHICLES. *TR

I JUST BOUGHT A 2011 MERCURY MARINER IN APRIL 2013..I ONLY HAD IT 6 WEEKS WHEN THIS HAPPENED. I WAS DRIVING IN 5 O'CLOCK TRAFFIC AND MY CAR MOTOR STARTED MAKING FUNNY NOISES, FELT LIKE IT WAS TRYING TO STALL AND WOULD NOT ACCELERATE, THE WRENCH LIGHT CAME ON AND THEN MY CHECK ENGINE LIGHT. MY CAR WOULD BARELY DRIVE, I WAS STUCK IN TRAFFIC, THANKFULLY PEOPLE SAW MY HAZARD LIGHTS AND ALLOWED ME TO CUT THROUGH THE LINES OF TRAFFIC AND I WAS FINALLY ABLE TO PULL OVER INTO A PARKING LOT. I FOUND OUT LATER MY CAR HAD GONE INTO "LIMP MODE" & THIS IS A "KNOWN ISSUE" WITH FORD ESCAPES & MERCURY MARINERS MODEL YEARS 2009-2011. IT IS DUE TO A FAULTY THROTTLE BODY. MY CAR HAS BEEN IN THE SHOP FOR 2 WEEKS NOW & MY MECHANIC HAS BEEN UNABLE TO GET A NEW PART BECAUSE...

FRIDAY 24TH, THE WRENCH SIGN CAME ON, THE CAR SHUT DOWN IN TRAFFIC. CALLED THE DEALER, TOLD ME TO PULL THE KEY OUT AND THEN RESTART AFTER 5 MINUTES. IT STARTED AND HE OKAYED ME TO DRIVE IT. HE SAID IT WAS A 1TIME GLITCH. LATER IN THE DAY, PULLING OUT OF A RESTAURANT, IT DID THE SAME THING. SO I REPEATED WHAT THE FORD SERVICE TECH TOLD ME. THE NEXT MORNING I BROUGHT IT DIRECTLY TO THE FORD SERVICE CENTER WHERE THE TECH TOLD ME THAT SINCE THE LIGHT INDICATOR DIDN'T REMAIN ON, THERE IS NO WAY TO TELL WHAT THE CAUSE WAS. HE TOLD ME TO DRIVE IT UNTIL IT HAPPENED AGAIN AND THE LIGHT REMAINED ON. 2 DAYS LATER, THIS HAPPENED. I HAD THE CAR TOWED TO THE SERVICE CENTER AND THEY DROPPED IT FOR SERVICE FOR THE NEXT MORNING BECAUSE IT WAS SUNDAY NIGHT. MONDAY, GOT...

CAR SEEMS TO STALL ALL POWER STAYS ON BUT THE CAR SHAKES AND THEN STALLS AND THE WRENCH LIGHT COMES ON WHICH IS A POWERTRAIN LIGHT. TOOK CAR TO DEALER THEY SAY THERE IS NOTHING WRONG WITH IT. THEY RESET THE LIGHT. ONE WEEK AFTER BRING THE CAR TO THE DEALER THE WRENCH LIGHT COMES BACK ON AND THE CAR STALLS THIS TIME I WAS GOING 55 MILES AN HOUR ON A PARKWAY THANKFULLY I WAS ABLE TO PULL OVER BEFORE THE CAR STOPPED. BROUGHT TO DEALER, NOTHING IS WRONG WITH THE CAR THEY RECOMMENDED ME TO LEAVE THE HEAT OFF BECAUSE THERE COULD BE A PROBLEM WITH THE HEAT. (DON'T UNDERSTAND THAT) LAST WEEK THE CAR STALLED AGAIN AND THE WRENCH LIGHT CAME ON. I AM CURRENTLY WAITING TO BRING IT IN FOR SERVICE. THIS IS NOT GOOD NOR SAFE. *TR

I WAS DRIVING ON THE INTERSTATE AT ABOUT 65MPH. VEHICLE BECAME UNRESPONSIVE TO THE GAS PEDAL INPUT. CHECK ENGINE (YELLOW WRENCH) LIGHT CAME ON. I HAD TO CROSS OVER TO THE RIGHT SIDE OF THE ROAD, WHILE COASTING WITH THE ENGINE AT IDLE. CAME TO A STOP AND THAT'S WHEN I REALIZED THAT THE CAR WAS AT IDLE AND WOULD NOT RESPOND TO THE GAS PEDAL. TURNED OFF THE CAR, AND IT RESTARTED AFTER A LONGER THAN NORMAL AMOUNT OF CRANKING. CHECK ENGINE LIGHT WAS OUT. CAR DROVE NORMALLY TO MY DESTINATION. TOOK CAR TO ALAN VIGIL FORD. THEY SAID IT HAS NO STORED CODES, BUT IT WOULD NEED THE THROTTLE BODY REPLACED, BUT IT WAS NOT COVERED UNDER THE 5/60K POWERTRAIN WARRANTY. I ALSO CALLED FORD CUSTOMER SERVICE AND THEY SAID THE SAME THING. THEY CHARGED $99.95 DIAGNOSTIC FEE FOR THIS. THEY TOLD ME TO KEEP THE RECEIPT, INCASE...