NHTSA Complaint #10586703 — 2011 MERCURY MARINER

ENGINE AND ENGINE COOLING issue reported to NHTSA

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Complaint Details

ODI Number 10586703
Vehicle 2011 MERCURY MARINER
Component ENGINE AND ENGINE COOLING
Date of Incident
Date Filed
Mileage 32,200 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MD

Consumer Description

I WAS DRIVING THROUGH MY NEIGHBORHOOD ON THE WAY HOME FROM GOING OUT TO DINNER. I WENT AROUND A CURVE AND THEN WHEN I STARTED GOING UP A SLIGHT HILL, THE ENGINE SURGED. I DIDN'T THINK TO MUCH ABOUT IT UNTIL I LOST ALMOST ALL POWER. I COULD NOT GET UP TO A SPEED HIGHER THAN 5 MILES PER HOUR. I WAS ABLE TO GET WITHIN ONE BLOCK OF MY RESIDENCE. I WAITED FOR ABOUT AN HOUR AS I LOOKED UP THE DIAGNOSTIC CODE THAT MY ODB2 SCANNER GAVE ME. I FOUND OUT THAT IT IS CODE P2111, THROTTLE ACTUATOR CONTROL SYSTEM - STUCK OPEN. I WENT BACK TO MY CAR, AFTER ABOUT AN HOUR, AND IT STARTED JUST FINE. I WAS ABLE TO DRIVE MY SUV TO MY LOCAL FORD DEALER, WITH SOMEONE IN ANOTHER CAR FOLLOWING TO MAKE SURE THAT I DIDN'T HAVE A REPEATING ISSUE. I DID A NIGHT KEY DROP TONIGHT, THE SAME DAY AS WHEN THE ISSUE HAPPENED. I INCLUDED THE WARRANTY LETTER THAT I HAD RECEIVED FROM FORD REGARDING THE THROTTLE BODY REPLACEMENT. I CANNOT UNDERSTAND WHY FORD WOULD NOT ISSUE AN OFFICIAL RECALL TO FIX THIS ONGOING PROBLEM. I FEEL VERY FORTUNATE THAT I WAS NOT ON A BUSY INTERSTATE HIGHWAY OR OTHERWISE CONGESTED ROAD WHEN THIS HAPPENED. WILL THERE HAVE TO BE NUMEROUS REPORTS OF FATALITIES OR SERIOUS PROPERTY DAMAGE BEFORE THIS ISSUE IS ACTUALLY RECTIFIED? *TR

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