NHTSA Complaint #10513796 — 2011 MERCURY MARINER

FRIDAY 24TH, THE WRENCH SIGN CAME ON, THE CAR SHUT DOWN IN TRAFFIC. CALLED THE DEALER, TOLD ME TO PULL THE KEY OUT AND THEN RESTART AFTER 5 MINUTES. IT STARTED AND HE OKAYED ME TO DRIVE IT. HE SAID IT WAS A 1TIME GLITCH. LATER IN THE DAY, PULLING OUT OF A RESTAURANT, IT DID THE SAME THING. SO I REPEATED WHAT THE FORD SERVICE TECH TOLD ME. THE NEXT MORNING I BROUGHT IT DIRECTLY TO THE FORD SERVICE CENTER WHERE THE TECH TOLD ME THAT SINCE THE LIGHT INDICATOR DIDN'T REMAIN ON, THERE IS NO WAY TO TELL WHAT THE CAUSE WAS. HE TOLD ME TO DRIVE IT UNTIL IT HAPPENED AGAIN AND THE LIGHT REMAINED ON. 2 DAYS LATER, THIS HAPPENED. I HAD THE CAR TOWED TO THE SERVICE CENTER AND THEY DROPPED IT FOR SERVICE FOR THE NEXT MORNING BECAUSE IT WAS SUNDAY NIGHT. MONDAY, GOT A CALL FROM THE TECH WHO SAID THE LIGHY WENT BACK OFF SO THEY ARE AT SQUARE ONE. I JUST SO HAPPEN TO HAVE GOTTEN THE ENGINE LIGHT CODE RAN BEFORE IT GOT TOWED AND IT CAME UP P2111. TECH DIAGNOSED THAT I NEED A NEW THROTTLE BODY BUT THE PART IS ON BACKORDER WITH NO ETA. *TR